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Home My WebLink AboutIT15-419 - Other - CUES, Inc. - 2019-2020 GraniteXP Maintenance - 12/21/19 FOR CITY OF KENT OFFICIAL USE ONLY Sup/Mgr: LS/SP Agreement Routing Form Dir Asst: • For Approvals,Signatures and Records Management Dir/Dep: IMC KE N T This form combines&replaces the Request for Mayor's Signature and Contract Cover (Optional) WASHINGTON Sheet forms. Originator: Department: Brian Liberty IT Date Sent: Date Required: > 12/05/2024 0 CL Authorized to Sign: Date of Council Approval: C Director or Designee N/A Budget Account Number: Grant?[:]YesZNo 52001770.64830.1800 Budget?R]Yes:No Type: N/A Vendor Name: Category: CUES, Inc Contract Vendor Number: Sub-Category: = 127002 Other 0 Project Name: 2019-2020 GraniteXP Maintenance E `o Project Details: Renewal of 2019-2020 Granite XP Maintenance under IT15-419. c c a� Agreement Amount: $2 365.00 Basis for Selection of Contractor: Direct Negotiation 47 `Memo to Mayor must be attached 3- Start Date: 12/21/2019 Termination Date: 12/20/2020 Im Q Local Business?F--]YesFv-]No* If meets req uiremen ts per KCC 3.70.100,please complete"Vendor Purchase-Local Exceptions'form on Cityspace. Business License Verification:Yes:ln-Process:Exempt(KCC 5.01.045) Notice required prior to disclosure? Contract Number: FJYes�✓ No IT15-419 Comments: a1 G Note: IT Backlog - 2019-2020 subscription previously completed in 3 November 2019 under Director Authority - please append to IT15-419 a� H •� i N 3 c f0 C CM V1 Date Routed to the City Clerk's Office: 12/5/24 ac«w»373__,0 Visit Documents.KentWA.gov to obtain copies of all agreements rev.20210513 City of Kent Purchase Order Order# 155414 OP KEN T Order number must appear on all invoices, packages, etc. Order Date: 11/1/2019 WASH 1 N G T 0 I. This document is hereby deemed a valid purchase order and authorizes the procurement of Ordered by: Lynnette R Smith the materials and/or services indicated. Please let us know immediately if you are unable to Info Tech-Administration ship the complete order. Ship to: City of Kent Bill to: City of Kent Vendor: 127002 Information Technology Accounts Payable CUES, Inc 400 West Gowe Street 220 4t" Avenue South 3600 Rio Vista Ave Suite 122 Kent, WA 98032 Orlando, FL 32805 Kent, WA 98032 Phone: (253) 856-5230 Payment Terms:Net 30 Line Item# Description Quantity Unit Cost Ext.Cost Sales Tax Total Cost 1 Granite XP Annual Support(PW) I Term: 12/21/19-12/20/20 2,150.00 215.00 2,365.00 Approved by: Carrington, Michael Charles Subtotal: 2,150.00 Sales Tax: 215.00 Mayor's Signature: (Required for contracts over$20,000) Total: 2,365.00 The Standard of the Industry CUES October 30th, 2019 Quote#QU02279 Ms. Lynnette Smith City of Kent 220 4th Avenue South Kent, WA Office: 253-856-4602 Ismith@KentWA.gov Ms. Lynnette Smith, Thank you for being a valued CUES customer. We hope you are getting the most out of your equipment and the Granite software. Now in its thirteenth year as an industry-leading product, clients like you trust and depend on having a stable software platform despite the rapidly changing technology and new hardware requirements we see in our industry. A significant investment has been made in your Granite software and CUES seeks to maximize your return on investment by offering continued upgrades year after year when you maintain your Support Plans. I wanted to let you know that your Granite software license Support Plan is set to expire as of December 21, 2019. Renewal of the Support Plan is extremely important because enrolled customers with Support Plans are entitled to upgrade their GraniteXP licenses to GraniteNet (if you haven't done so already) with no additional license fee charge*. GraniteNet is the next generation software platform from CUES that has replaced GraniteXP. In fact, GraniteXP is being phased out and will no longer receive new features and enhancements. We encourage you to plan to upgrade in the near future to the latest GraniteNet software which provides the intended upgrade path to keep your organization running smoothly with many new features, interfaces and enhancements. Just let me know if you would like to schedule a discussion or web demonstration at a time convenient for you and your team and here is a helpful link to learn more:httplZgnet.us.com/csd/. Also, please be advised that if the support plan expires, the City of Kent will be subject to re-instatement fees. For example, to re-enroll an expired Granite "Inspection" license in the Support Plan program, a re- instatement fee of $2,500.00 plus the cost of the Annual Support Plan prorated amount per month for the elapsed time without coverage up to 3 years (36 months) will be required in order to get back into the program. Licenses that have been expired for more than thirty six months (36) shall not be entitled to re- instatement. Below I have included a preliminary quote, which provides a description of the technical support services the Support Plan provides as well as pricing, for the continued support of your Granite Software which would cover the City of Kent through December 20, 2020. This preliminary quote has been provided for your review and subsequent approval. Please do not make payment until CUES sends you an Invoice so that we may properly match the payment to your account. If you prefer that an invoice be sent, please respond by providing a PO or, at minimum, a PO#. Lastly, please respond with a blank email to let me know that the quote has been received. Feel free to contact me with any other questions you may have. Thank you, Cameron Keefe CUES Software Development 800.327.7791 EXT. 497 Ckeefe@Cuesinc.com Page 1 of 3 QU02279-Support Plan Renewal Quote,City of Kent 10/30/2019 Granite XP Annual Support Plan The annual Support Plan provides the following technical support services to ensure continuous productivity and up time in the field: • Entitlement to upgrade your Granite XP software license to a GraniteNet software license with no additional license fee charge* • Perpetual, free upgrades available online for download for the most current versions of your Granite XP or GraniteNet Software to match the latest Microsoft Windows version you may have including the latest technical documentation • Professional telephone support Monday through Friday 8:00 AM to 5:00 PM ET • Remote Online Technical Support** • Access to online support services including FAQ's, the CUES knowledge base, User Forums and Video Tutorials • Online review sessions with support specialists at pre-scheduled, mutually convenient times to review the proper use of the software including advanced administration tips and best practices *Additional charges not covered by the Support Plan may apply such as hardware upgrades, data conversion services and re-implementation fees. **Certain elements of the support plan requires internet access. Pricing follows on next page. Page 2 of 3 QU02279-Support Plan Renewal Quote,City of Kent 10/30/2019 Pa rt# GraniteNet Software&Services Price • Discount New Asset(s)or Existing Asset(s)are shown in blue italic below for reference GX520 Granite XP Annual Support Plan $1,800 2 $2,150 $2,150 OF0074,501870 Grand Total $2,150 This quote for the continued support of your Granite Software would cover City of Kent through December 20, 2020 Terms: Net 30 FOB: Destination Delivery: As Required This quote is valid for 60 days. Page 3 of 3 QU02279-Support Plan Renewal Quote,City of Kent 10/30/2019