Loading...
HomeMy WebLinkAboutCAG2021-309 - Extension - CUES, Inc. - GraniteNET Support Renewal - 11/19/24 FOR CITY OF KENT OFFICIAL USE ONLY Sup/Mgr: Agreement Routing Form DirAsst: • For Approvals,Signatures and Records Management Dir/Dep: KENT This form combines&replaces the Request for Mayor's Signature and Contract Cover (optional) W A 5 H I N G T O N Sheet forms. Originator: Department: Ikhra Mohamed IT Date Sent: Date Required: c 11/19/2024 11/26/2024 Q Authorized to Sign: Date of Council Approval: QFZ]Director or Designee N/A Budqet Account Number: Grant? Yes FI/]No 52001730.64160.1800 Budget?[Z]YesElNo Type: N/A Vendor Name: Category: CUES, Inc Contract Vendor Number: Sub-Category: = 127002 Extension 0 Project Name: GraniteNet Support Renewal E i Project Details:Annual renewal of GraniteNet maintenance support at a cost of $5,713.87, including O C any applicable Washington State Use Tax, under Director's signature authority. a.+ C Agreement Amount: $5 713.87 Basis for Selection of Contractor: Direct Negotiation *Memo to Mayor must be attached Start Date: 12/17/2024 Termination Date: 12/16/2025 CM Q Local Business'El Yes VNo* If meets requirements per KCC3.70.700,pleosecomplete"VendorPurchose-LocolExceptions"formonCityspoce. Business License Verification:YesElln-ProcessElExempt(KCC 5.01.045) Notice required prior to disclosure? Contract Number: :YesFNo CAG2021-309 Comments: Im C 3 3 Mike Carrington, IT Director GJ y Date: 11/19/24 �a c in Date Routed to the City Clerk's Office: 11/21/24 aa«W22373_1_20 Visit Documents.KentWA.gov to obtain copies of all agreements rev.20210513 c4 CUES X GfaniteEPNet a - 9/19/2024 Quote#Q-00879 Lynnette Smith KENT, CITY OF (MAIN) Office: (253) 856-4602 (smith@kentwa.gov Lynnette Smith, Thank you for being a valued CUES customer. We hope you are getting the most out of your equipment and the Granite software. Now in its sixteenth year as an industry-leading product, clients like you trust and depend on having a stable software platform despite the rapidly changing technology and new hardware requirements we see in our industry. A significant investment has been made in your GraniteNet software and CUES seeks to maximize your return on investment by offering continued upgrades year after year when you maintain your Support Plan. I wanted to let you know that your GraniteNet software license Support Plan will expire as of 12/17/2024. Renewal of the Support Plan is extremely important because enrolled customers with Support Plans are entitled to perpetual upgrades of the newer versions when they are released. Also, please be advised that if the support plan expires, the KENT, CITY OF (MAIN)will be subject to re-instatement fees. For example, to re-enroll an expired GraniteNet Inspection Premium license in the Support Plan program, a re-instatement fee of$2,500 plus the cost of the Annual Support Plan prorated amount per month for the elapsed time without coverage up to 3 years (36 months)will be required in order to get back into the program. Licenses that have been expired for more than thirty six months (36) shall not be entitled to re-instatement and a new license will need to be purchased should an upgrade be required. Below I have included a preliminary quote, which includes a description of the benefits and technical support services the Support Plan provides as well as pricing, for the continued support of your GraniteNet Software which would cover the KENT, CITY OF (MAIN)through 12/16/2025. This preliminary quote has been provided for your review and subsequent approval. Please do not make payment until CUES sends an invoice so that we may properly match the payment to your account. If you prefer that an invoice be sent, please respond by providing a PO or, at minimum, a PO#. Lastly, please respond with a blank email to let me know that the quote has been received. Feel free to contact me with any other questions you may have. Thank you, Cameron Keefe ckeefe@cuesinc.com Office:(321)400-5054 Mobile:(321)400-5054 CUES,INC. 1 3600 Rio Vista Avenue Orlando,FL 32805 800.327.7791 cuesinc.com c4 CUES X. GfNSPEan- SiISte PNet a GraniteNetRE Office Annual Support Plan The annual Support Plan provides the following technical support services to ensure continuous productivity and up time in the field: • Perpetual,free upgrades available online for download for the most current versions of your GraniteNet Software to match the latest Microsoft Windows version you may have including the latest technical documentation • Professional telephone support Monday through Friday 8:00 AM to 5:00 PM ET • Remote Online Technical Support' •Access to online support services including FAQ's,the CUES knowledge base, User Forums and Video Tutorial • Online review sessions with support specialists at pre-scheduled, mutually convenient times to review the proper use of the software including advanced administration and best practices *Additional charges not covered by the Support Plan may apply such as hardware upgrades, data conversion services and re- implementation fees *'Certain elements of the support plan requires internet access GraniteNet Inspection Premium Annual Support Plan The annual Support Plan provides the following technical support services to ensure continuous productivity and up time in the field: • Perpetual,free upgrades available online for download for the most current versions of your GraniteNet Software to match the latest Microsoft Windows version you may have including the latest technical documentation • Professional telephone support Monday through Friday 8:00 AM to 5:00 PM ET • Remote Online Technical Support •Access to online support services including FAQ's,the CUES knowledge base, User Forums and Video Tutorial • Online review sessions with support specialists at pre-scheduled, mutually convenient times to review the proper use of the software including advanced administration and best practices *Additional charges not covered by the Support Plan may apply such as hardware upgrades, data conversion services and re- implementation fees *'Certain elements of the support plan requires internet access GraniteNet WebOffice Server Annual Support Plan The GraniteNet WebOffice Server Support Plan includes access to the following services: • Free ongoing software maintenance and enhancement Release Updates(available online for download including the latest technical documentation and the most current version of the WebOffice Server) • Telephone support Monday through Friday, 8:00 AM to 5:00 PM ET • Email support via Gran iteSupport�cuesinc.corn • Remote Online Technical Support,Analysis, and Best-Practice Recommendations via scheduled/unscheduled web sessions CUES,INC. 3600 Rio Vista Avenue Orlando,FL 32805 800.327.7791 cuesinc.com Or c4 CUES X. G,ranite� EPNet •Access to online support materials/services CUES,INC. 1 3600 Rio Vista Avenue I Orlando,FL 32805 800.327.7791 cuesinc.com c4 CUES X GfaniteEPNet me 0 — PART# GraniteNet Software &Services Asset Id PRICE QTY Subtotal Actual GN538 GraniteNet Office Annual Support Plan OF0074 $500.00 1.00 $500.00 $500.00 GN536 GraniteNet Inspection Premium Annual 506082 $2,060.00 1.00 $2,060.00 $2,060.00 Support Plan GN567 GraniteNet WebOffice Server Annual Support 507352 $2,625.00 1.00 $2,625.00 $2,625.00 Plan SUBTOTAL: $5,185.00 TOTAL: $5,185.00 This quote for the continued support of your Granite Software would cover KENT, CITY OF (MAIN) through 12/16/2025 This Quotation is valid for 90 days for the itemized products and services listed herein and is subject to the following Terms and Conditions. Delivery of a purchase order by Buyer pursuant to this quotation shall be deemed to be an acceptance by Buyer of these Terms and Conditions. Pro-rata payments shall become due upon the shipment of goods and/or delivery of services. Seller shall not be liable or penalized for any delays beyond its reasonable control, including but not limited to acts of God, acts of Buyer, carrier delays, accidents, etc. In the event of any such delay, delivery or performance shall be extended accordingly and shall not relieve Buyer of its obligation to accept and make payment net 30 days from the date deliverables are provided. Past due invoices are subject to 1.5% per month (18% APR) charge or as permitted by applicable law. Payments made by credit card may be subject to an additional 3% finance fee at the time of processing. No merchandise will be acceptable for return without a Material Return Authorization Number written on the outside of the package. No returns will be accepted on used electrical parts. This quote is provided in US dollars and does not include tax. CUES,INC. 1 3600 Rio Vista Avenue I Orlando,FL 32805 1 800.327.7791 1 cuesinc.com F DATE(MM/DD/YYYY) A�o CERTIFICATE OF LIABILITY INSURANCE I 10/30/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT:If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed.If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement.A statement on this 2 certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT 4) Aon Risk Services Central, Inc. NAME: MSC#17382 (A/C.No.Ext): (312) 381-1000 (A/C.No.): a AOn E-MAIL PO BOX 1447 ADDRESS: _ Lincolnshire IL 60069 USA INSURER(S)AFFORDING COVERAGE NAIC# INSURED INSURER A: Greenwich Insurance Company 22322 Cues, Inc. INSURER B: XL Specialty Insurance Co 37885 SPX Technologies Inc 6325 Ardrey Kell Road INSURER C: Suite 400 INSURER D: charlotte NC 28277 USA INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER: 570109180025 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Limits shown are as requested INSR TYPE OF INSURANCE ADD SUBR POLICY NUMBER POLICY EFF POLICY EXP LIMITS LTR INSD WVD MM/DD/YYYY MM/DD/YYYY A X COMMERCIAL GENERAL LIABILITY Y RGE 4 5 1 1 4 1 5 EACH OCCURRENCE $2,000,000 CLAIMS-MADE X❑OCCUR SIR applies per policy terns & conditions DAMAGE TO RENTED $2,000,000 PREMISES Ea occurrence X Contractual Liability MED EXP(Any one person) Excluded PERSONAL&ADV INJURY $2,000,000 N GEN'L AGGREGATE LIMITAPPLIES PER: GENERAL AGGREGATE $3,000,000 C, X POLICY JE� ❑LOC PRODUCTS-COMP/OP AGG $3,000,000 0 OTHER: o A Y RAD9438921 11/01/2024 11/01/2025 COMBINED SINGLE LIMIT AUTOMOBILE LIABILITY $1,OOO,OOO Ea accident X ANYAUTO BODILY INJURY(Per person) C Z OWNED SCHEDULED BODILY INJURY(Per accident) W AUTOS ONLY AUTOS jp HI RED AUTOS NON-OWNED PROPERTY DAMAGE V ONLY AUTOS ONLY Per accident — N UMBRELLA LIAB OCCUR EACH OCCURRENCE V EXCESS LIAB CLAIMS-MADE AGGREGATE DED RETENTION B WORKERS COMPENSATION AND RWD3002535 11/01/2024 11/01/2025 X I PER STATUTE I OTH- EMPLOYERS'LIABILITY ER Y/N Deductible - A05 ANY PROPRIETOR/PARTNER/EXECUTIVE E.L.EACH ACCIDENT $1,000,000 e OFFICER/MEMBER EXCLUDED? IN N/A RWR3002536 11/01/2024 11/01/2025 (Mandatory in Ni Retro - WI E.L.DISEASE-EA EMPLOYEE $1,000,000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $1,000,000—_—_ B Excess Workers Compensation RWE9435680 11/01/2024 11/01/2025 EL Each Accident $1,000,000-- Excess - MI & OH EL Disease - Policy $1,000,000 SIR applies per policy ter ins & condi ions EL Disease - Ea Emp $1,000,000 i DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES(ACORD 101,Additional Remarks Schedule,maybe attached if more space is required) RE: Community Utility Equipment Services, Inc., Hi-Def Camera. Certificate-holder is Additional Insured under the General - Liability policy described hereon up to the limits of liability required in a written contract and only with respect to the work performed and/or products supplied in a written contract-as provided in the attached endorsement, this insurance applies only to the vicarious liability of the Additional Insured as a result of the Named Insured's performance according to a written contract and not to liability arising out of the negligent, willful or tortuous misconduct of any person or organization included as an Additional Insured hereunder. Certificate-holder is Additional Insured under the Automobile Liability policy ti described hereon only with respect to Named Insured's activities in connection with the contract described hereon - as provided .gyp 4~ IIrF CERTIFICATE HOLDER CANCELLATION : .� SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE �J EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City Of Kent AUTHORIZED REPRESENTATIVE nJ Attn: Dani Hodgins Fourth Avenue South Ken Kent WA 98032 USA ©1988-2015 ACORD CORPORATION.All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: 570000011078 LOC#: ,4�o ADDITIONAL REMARKS SCHEDULE Page _ of _ AGENCY NAMED INSURED Aon Risk services Central , Inc. Cues, Inc. POLICY NUMBER see Certificate Number: 570109180025 CARRIER T7�1 See Certificate Number: 570109180025 EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: ACORD 25 FORM TITLE: Certificate of Liability Insurance Additional Description of Operations/Locations/Vehicles: in the attached endorsement, this insurance applies only to the vicarious liability of the Additional Insured and does not apply to or cover any liability arising out of the negligence, willful misconduct or tortuous misconduct of any person or organization included as an Additional Insured hereunder. The General Liability and Automobile Liability policies evidenced herein is Primary and Non-contributory to other insurance available to an Additional Insured, but only in accordance with the policy's provisions. separation of Insureds (cross liability) is included in the policies described hereon. ACORD 101(2008/01) ©2008 ACORD CORPORATION.All rights reserved. The ACORD name and logo are registered marks of ACORD MC TO SIGN Cues GraniteNet renewal Final Audit Report 2024-11-19 Created: 2024-11-19 By: Ikhra Mohamed(imohamed@kentwa.gov) Status: Signed Transaction ID: CBJCHBCAABAANv9-jKjoFETd53yfV9RcfnHDYgbICYgF WC TO SIGN-Cues GraniteNet renewal" History Document created by Ikhra Mohamed (imohamed@kentwa.gov) 2024-11-19-9:38:34 PM GMT Document emailed to Mike Carrington (mcarrington@kentwa.gov)for signature 2024-11-19-9:38:39 PM GMT Document e-signed by Mike Carrington (mcarrington@kentwa.gov) Signature Date:2024-11-19-10:48:33 PM GMT-Time Source:server Agreement completed. 2024-11-19-10:48:33 PM GMT Q Adobe Acrobat Sign