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Home My WebLink AboutCAG2020-120 - Other - Statement of Work - Bottomline Technologies, Inc. - TAP for JDE - TFS 8.3 Upgrade (one time purchase) - 10/28/24 FOR CITY OF KENT OFFICIAL USE ONLY Sup/Mgr: Agreement Routing Form DirAsst: • For Approvals,Signatures and Records Management Dir/Dep: KENT This form combines&replaces the Request for Mayor's Signature and Contract Cover (optional) WASHINGTON Sheet forms. (Print on pink or cherry colored paper) Originator: Department: Ikhra Mohamed IT Date Sent: Date Required: > 10/23/2024 11/06/2024 Q Mayor or Designee to Sign. Date of Council Approval: Q Interlocal Agreement Uploaded to Website 04/07/2020 Budget Account Number: Grant? Yes No�✓ 52001770.64190.1800 Budget?❑✓ Yes Type: N/A Vendor Name: Category: Bottomline Technologies, Inc. Contract Vendor Number: — Sub-Category: 213922 Other 0 W Project Name: TAP for JDE - TFS 8.3 Upgrade (One-Time Purchase) 3- Project Details: Statement of Work for TAP for ]DE - TFS 8.3 Upgrade Project, at a cost of 0 P9 C $11,979 (no tax - professional services), under Mayor's signature authority. *, Purchase under Master Software License Agreement dated 04/16/2020. C (11.111 Basis for Selection of Contractor: Agreement Amount: $11,979.00 Direct Negotiation E *Memo to Mayor must be oaached i Start Date: Upon Mayor's sign. Termination Date: N/A lm a Local Business? Yes PINo*If meets requirements per KCC 3.70.100,please complete"Vendor Purchase-Local Exceptions"form on Cityspace. Business License Verification: ❑Yes In-Process F1 Exempt(KCC 5.01.045) Authorized Signer Verified Notice required prior to disclosure? Contract Number: Yes ✓❑No CAG2020-120 Comments: <<Signature on attached quote pg. 3/5>> 0 c Dana Ralph, Mayor 3 0 Date: <<date on attached quote pg. 3/5>> 40 Date Received:City Attorney: 10/23/24 Date Routed:Mayor's Office City Clerk's Office adccW22373_7_20 Visit Documents.KentWA.gov to obtain copies of all agreements rev.20221201 • Bottomline Technologies,Inc. Sales Order No. BT-131371 Bottomline 100International Drive,Suite 200 Sales Order Date 10/9/2024 Portsmouth,NH 03801 Customer Number KENCIT001 www.bottomline.com Payment Terms NET30 Account Rep Kevin Lane Email klane@bottomline.com Phone (603)501-5107 Purchase Order Thank you for purchasing Bottomline Services. Customer Name CITY OF KENT CITY OF KENT Address 220 4TH AVENUE SOUTH 220 4TH AVENUE SOUTH KENT,Washington 98032-5838 KENT,Washington 98032-5838 United States United States Ship to Attention Eric Moore Comments: Phone +12063489676 Email emoore@kentwa.gov Delivery Method ELECTRONIC Currency USD Product •• ••- Frequency Unit Price Quantity Services TAP Consultancy-Hourly NA-TJD-PS01- Rate(Remote) 90001 One Time $242.00 32 $7,744.00 TAP Off-hours Professional Services-daily rate,billed in NA-TJD-PS01- One Time $4,235.00 1 $4,235.00 full days 90007 Subtotal for Services $11,979.00 • $11,979.00 Page 1 of 2 Bottomline Technologies,Inc. Sales Order No. BT-131371 Bottomline 100 International Drive,Suite 200 Sales Order Date 10/9/2024 Portsmouth,NH 03801 Customer Number KENCIT001 www.bottomline.com Payment Terms NET30 Account Rep Kevin Lane Email klane@bottomline.com Phone (603)501-5107 Purchase Order Terms • Conditions 1.Products and Services.Upon execution below,Customer agrees to purchase from Bottomline Technologies,Inc.("Bottomline"),and Bottomline agrees to provide to Customer,the Products and Services set forth in this Order Form,pursuant to the April 16,2020 Software License Agreement(the"Agreement"),which is incorporated by reference,which may include professional services to be provided to Customer as detailed herein or a Statement of Work.Customer is identified in the bill to section set forth in this Order Form.Capitalized terms used but not defined herein shall have the meanings given to them in the Agreement. 2.Term.The term of this Order Form shall commence on the date of full execution of this Order Form(the"Effective Date")and shall continue through Delivery. For purposes of this Order Form,"Delivery"shall mean completion of the professional services. 3.Payment. Fees and payment terms for the Professional Service are specified in this Order Form and will be invoiced as rendered. Payments are non-refundable. 4.Entire Agreement. In the event of a conflict between this Order Form and the applicable governing terms(either the Terms and Conditions or a master agreement),this Order Form shall take precedence. This represents the entire understanding and agreement between the Customer and Bottomline for the Products and Services referenced herein and supersedes all prior and contemporaneous agreements,proposal,representations or warranties,written and oral. This Order Form may not be modified without an amendment signed by both parties. In the event Customer does not execute this Order Form by 11/8/2024,Bottomline reserves the right to terminate this Order Form 10/28/2024 Authorized Customer Signature Date Dana Ralph, Mayor Print Name&Title 14/- Kevin R"hiehea"(Oct 14,202418:08 EDT) Oct 14,2024 Authorized Bottomline Signature Date Kevin Robicheau Sr.Finance Deal Hub Manager Print Name&Title G Oct 14,2024 Page 2 of 2 a Bonomfine Statement of Work Date: August 21, 2024 Customer Name: City Of Kent Project Name: TAP For JDE — TFS 8.3 Upgrade Description of Work: The following table is a list of high-level project tasks related to the requested updates, including the estimated effort required. Project Phase / Task Weekend Offsite Days Hours Transform AP — TFS 8.3 Upgrade 24 • Project Management. • Upgrade the TFS part of the TAP Dev server to TFS 8.3. • Update TAP applications to support the upgraded TFS release. • Update watched email accounts to use the new email method available in TFS 8.3. • Assist with customer testing as needed and approved time permits. • TAP Prod servers upgrade will be done on the weekend go-live support day and any remaining tasks will be completed on the Monday after the weekend go-live support day. Transform AP Operational Readiness — Go Live Support: 1 8 • Bottomline Services will provide go-live support for the production go-live from the TAP Project Manager and TAP Technical Consultant in preparation of and immediately following go-live support. • Dedicated remote go-live support for one business day. • Weekend day retainer for various production cutover tasks, if needed • As we hold a consultant on reserve for the scheduled go-live days, go-live support will be invoiced in full. Estimated TOTAL: 1 32 Hours The additional professional services listed in this document are to enhance Transform AP product to accommodate the customer requirements. As a result, when future releases of Transform AP including hotfixes, patches, service packs become available,which the customer would be entitled to as a maintenance paying customer, upgrading to the new release will incorporate at some level the same services quoted in this document. Of course,the customer can decide if the new releases of Transform AP have functionality that pertains to them and elect to forgo installing certain version updates. In addition, newer versions may incorporate features as part of the base solution which are being performed today as professional services with the approval of this estimate,thus,eliminating the cost moving forward. There is no assertion however that the above-listed integrations will be incorporated into the base Transform AP product. Project Assumptions: • Appropriate VPN access must be established by the Client to their server(s) prior to installation. Access to the non-Production JDE environments and a JDE Development workstation is to be provided. • Test and Production environments for each system are installed and configured concurrently. General Assumptions and Notes • All services and development efforts are based on customer supplied forms,data files and business rules defined at commencement of project. Customers are responsible for providing production quality data files representative all of conditions and data field variations prior to the commencement of any Bottomline development activities.Development is conducted within Bottomline development environments and may result COK_TAP JDE_SOW_TFS 8.3 Upgrade_08212024_V1_AH Page 1 of 2 (a Bottomline in variations when tested within the client's environment or repository.Variances discovered during the project lifecycle may require a change order to secure additional billable services. Additional billable services will be needed to accommodate new or additional data files,conditions,or modifications to data files once development commences;including the use of data files needed to develop,validate,or test business logic,presentation layers, or distribution rules. • Customers must provide an appropriate primary point of contact to work with the Bottomline Technologies dedicated Project Manager and Technical Team for the entire duration of the engagement.In addition,customers are responsible for providing and managing the necessary staff resources to assist with the implementation of each defined project. Customers are responsible for providing and managing their necessary partner(s) and/or third-party resources to assist with the project as needed. • Customers are responsible for procuring all hardware required to support infrastructure of defined technical architecture. In addition, customers who utilize email, fax, PDF generation or any 3rd party product must have that application installed and configured for use by all Bottomline Technology software prior to the commencement of services. All environments identified at commencement of project are installed and configured at the same time and are identical in configuration to facilitate testing that will be consistent with production setup and processing. • All listed work efforts will follow standard Bottomline project methodology. All services are provided during normal Bottomline business hours. Components of the stated services may be provided remotely. Other than project operational documents, supplemental documents or training materials are not provided. Advanced project plans are not expected to be needed, however can be accommodated on a time and materials basis from your Bottomline Project Manager. • All services and development efforts are to be completed in consecutive business days over a scheduled period. Bottomline Project Managers will work with the client to schedule the project engagement. If the client experiences a delay for any reason that impacts Bottomline's ability to deliver or complete the engagement within the scheduled dates the project lifecycle may be delayed or rescheduled to resume later. Services work scheduled to resume later will be given a first available date to resume once all missing elements are provided to Bottomline and the Bottomline project team has confirmed receipt of all outstanding items. • Any requested changes to the project scope set forth as described in either the SOW or DOU will be handled in accordance with a change management process outlined as follows: Either party that wishes to make a change shall deliver to the other party,a written change request that contains as much detail as is reasonably practicable regarding the nature and scope of the change associated with any proposed change, if applicable (each such request,a"Change Request").The Change Request will become binding upon execution through an amendment to this SOW. Prior to either party approving a requested change, Supplier will notify Company if a requested change results in an impact to the project schedule,additional billable services, or both. • Remote billable consulting services include, but are not limited to the following activities: preparatory efforts, planning, internal and external calls, emails, WebEx's, resource coordination, managing logistics, reporting, scheduling, project and task management, confirmation of software/licenses, analysis, implementation and installation services, product and application trouble shooting, knowledge transfer, questions/answers, issue escalation and resolution, configuration of remote access or WebEx connectivity and project close-out. Upon request project work logs will be provided which summarize the services performed. Requests made for projects work logs containing non-standard information will incur an additional charge based on time and materials. • The information contained in this SOW is valid for 90 days from the above date. COK_TAP JDE_SOW_TFS 8.3 Upgrade_08212024_V1_AH Page 2 of 2