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HomeMy WebLinkAboutCAG2023-585 - Original - Extension - GilbarcoVeeder-Root - Gasboy Annual Renewal - 9/1/24 FOR CITY OF KENT OFFICIAL USE ONLY Sup/Mgr: Agreement Routing Form Dir Asst: • For Approvals,Signatures and Records Management Dir/Dep: KE N T This form combines&replaces the Request for Mayor's Signature and Contract Cover (Optional) WASHINGTON Sheet forms. Originator: Department: Ikhra Mohamed IT Date Sent: Date Required: c 06/20/2024 06/27/2024 CL Director or Designee to Sign. Date of Council Approval: Q N/A Budget Account Number: Grant?:Yes ZNo 52001730.64160.1800 Budget? Yes:No Type: N/A Vendor Name: Category: GilbarcoVeeder-Root Contract Vendor Number: Sub-Category: = 2492889 Extension 0 a Project Name: Gasboy Systems Support Annual Maintenance Renewal E C Project Details:Annual maintenance renewal of Gasboy Systems Support for Public Works, at a cost = of $1,789.65, including any applicable Washington State Use Tax, under Director's signature authority. C Agreement Amount: $1 789.65 Basis for Selection of Contractor: Direct Negotiation *Memo to Mayor must be attached Start Date: 09/01/2024 Termination Date: 08/31/2025 Q Local Business?F--]YesFv(-]No* If meets requirements per KCC3.70.100,please complete"Vendor Purchase-Local Exceptions'form on Cityspace. Business License Verification:Yes:ln-Process:Exempt(KCC 5.01.045) Notice required prior to disclosure? Contract Number: F]Yes7No CAG2023-585 Comments: a1 3 3 0 Mike Carrington, IT Director N 'A�> 3 Date: 06/21/24 c in Date Routed to the City Clerk's Office: Interlocal Agreement has been uploaded to website: ,c«w»373__,0 Visit Documents.KentWA.gov to obtain copies of all agreements rev.20210513 THIS IS NOT AN INVOICE-AUTOMATIC RENEWAL NOTICE-READ DETAILS CAREFULLY GASBOY f��e GILBAR VEEDER-R-ROOT 6/17/2024 Re: Gasboy Support Agreement Customer Number: 196330 Dear Valued Customer, Please note that our Gasboy service offerings have changed recently. Due to Microsoft announcing that after June 15,2022, Internet Explorer will no longer be supported, we have had to discontinue support of the Gasboy FHO version 6. As a result, we are now offering two options for service—EKOS and Fleet Head Office version 7. We have identified that you have already worked with our Marketing Team and have selected to move forward with the option to retain FHO and upgrade to version 7. You are required to maintain a Gasboy System Services agreement(formerly called Gasboy Service Offering) in order to utilize our phone and remote technical support and software support for your fuel controller(s)and FHO. This letter serves as the annual renewal notification of your Gasboy System Services +FHO (GSS+FHO) agreement. Renewal Information Please note that your service will be automatically renewed each year at the most current price and an invoice will be emailed to the email address on file approximately 30 days prior to your renewal date.You may contact us upon receiving your renewal notice to request earlier invoicing. You may register at https://invoice.i!Hbarco.com/login for single payment or recurring payment options.If you need assistance registering for invoiced.com, please contact our Finance Team at 336-547-5602 option 3 and reference your Customer Number found on the previous page. If you wish to discontinue service,need to revise account or site information, or need any other changes,please contact as soon as possible.We may require a signed addendum required to alter your contract or to stop automatic renewal. Please do not delay! Ph#: 1-866-606-8969 and email gvr.gso.ser.ServiceOrder(oD gilbarco.com. Once your invoice is issued,we will be unable to cancel the renewal service and you will be obligated to pay the invoice,per the contract terms. A detailed site and service list is included below. The current renewal list price is also included. Please review the information included in this notification for accuracy and notify us of any changes needed. GVR ID STREET CITY ST ZIP 864523 5821 S 240TH ST KENT WA 98032 EXPIRING SVC LVL EXPIRING DATE NEW SVC OPTIONS COST OF SVC RENEWAL GSS with FHO v7 08/31/2024 GSS with FHO v7 $1624 864523—196330-0217-06-17-2024 Gilba c -Confidential Page 1 of3 THIS IS NOT AN INVOICE-AUTOMATIC RENEWAL NOTICE—READ DETAILS CAREFULLY GASBOY GILBARCO �e VEEDER-ROOT PLEASE NOTE: This is not an invoice. Please,DO NOT mail your payment until you have received an invoice. Gasboy invoices are normally issued approximately 30 days before the expiration date listed above. If you do not receive your invoice as scheduled or expected,please contact Gilbarco Contract Services for assistance: phone#: 1-866-606-8969 or email: 2vr.gso.ser.Service0rder(&i!ilbarco.com. IF YOU ARE A TAX EXEMPT ORGANIZATION,please email a copy of your updated tax exemption documentation to: 2vr.2so.ser.Service0rder(&2ilbarco.com. Please include your GVR ID and/or Customer#in the subject line for fastest handling. The Terms and Conditions below are for Gasboy System Services or Gasboy System Services with Fleet Head Office support. EKOS contracts contain separate Terms & Conditions. EXHIBIT A: DESCRIPTION OF SERVICES During the Term of the Agreement, Gasboy will provide to the following services (the "Services")to Customer for the Gasboy-branded products("Products")that Customer owns: A. Telephone support for Product questions will be provided Monday through Friday 8AM to 6PM ET. All other times not stated are considered emergency after hour's support only including but not limited to weekends and holidays. Gasboy's toll-free service number is (currently 800-444-5529). This toll-free number can be changed at Gasboy's discretion. B. Software corrections and upgrades to the Products that Customer requires on an"as needed"basis. C. Fleet head office software service for support of Customer head office location only. If Customer has additional locations requiring such service, Customer will need to enter into individual service support agreements for such locations. D. The Services do not include: 1) On-site support. 2) Any hardware, even if a software correction, software upgrade, or other enhancements or modifications require a hardware update. 3) Support for questions not relating specifically to the Products, such as, but not limited to,non-Gasboy hardware, and PC operating systems. 4) Software upgrade installation costs. DISCONTINUANCE OF SERVICES If Customer elects to discontinue the Services at any time due,any reinstatement of the Services will require a new agreement and a payment of the then-current annual fee.In addition,Gasboy will charge a reinstatement fee of one hundred ten percent(110%)of the current annual fee prorated by the number of months(to a maximum of twenty-four(24)months)during which the Services were discontinued. TERM,TERMS&CONDITIONS 864523—196330-0217-06-17-2024 Gilba c -Confidential Page 2 of 3 THIS IS NOT AN INVOICE-AUTOMATIC RENEWAL NOTICE—READ DETAILS CAREFULLY GASBOY ��e GILBAR VEEDER-R-ROOT This Agreement shall be effective as of the Effective Date as noted in the signature block below and shall continue for a period of one(1)year(the"Initial Tenn"),unless earlier terminated as provided in this Agreement.The Initial Tenn will be automatically extended for successive one(1)year periods("Renewal Tenn")unless either party provides a written notice of its desire not to renew,no later than thirty(30)days prior to the expiration of the then-current term.Any Renewal Tenn will be at the current list price at the time of renewal.Termination may result from the failure of the Customer to comply with any of the conditions of this Agreement,or by mutual agreement of both parties. This Agreement is executed subject to Gilbarco's Terms and Conditions for Sale of Products and Services located at https://www.gilbarco.com/us/legal/terms-and- conditions-sale-products-and-services,the terms of which are incorporated herein by reference. ENTIRE AGREEMENT AND AMENDMENTS This Agreement,together with its Exhibits,constitutes the entire agreement between the parties and supersedes all previous communications,representations, or agreements, either oral or written,between the parties hereto with respect to the subject matter hereof.No agreement or understanding varying or expanding this Agreement will be binding upon either party hereto unless it is in writing and signed by a duly authorized representative hereof. This Agreement may be executed in separate counterparts, each of which when so executed and delivered shall be deemed to be an original and all of which taken together shall constitute the same instrument.This Agreement may also be executed and delivered via electronic transmission,and any such counterpart shall be deemed an original. 864523—196330-0217-06-17-2024 Gilba c -Confidential Page 3 of 3 MC TO SIGN_Gasboy renewal Final Audit Report 2024-06-21 Created: 2024-06-20 By: Ikhra Mohamed(imohamed@kentwa.gov) Status: Signed Transaction ID: CBJCHBCAABAAvEtx4cnpC3eJIPOmyz3gVrdleHZ-IUye WC TO SIGN_Gasboy renewal" History Document created by Ikhra Mohamed (imohamed@kentwa.gov) 2024-06-20-10:03:27 PM GMT Document emailed to Mike Carrington (mcarrington@kentwa.gov)for signature 2024-06-20-10:03:32 PM GMT 140 Document e-signed by Mike Carrington (mcarrington@kentwa.gov) Signature Date:2024-06-21 -2:57:18 PM GMT-Time Source:server Agreement completed. 2024-06-21 -2:57:18 PM GMT Powered by Adobe L�KEN7 Acrobat Sign