HomeMy WebLinkAboutCAG2023-509 - Original - BrightSign LLC - Content Cloud Subscription: Nine Licenses for Parks - 09/21/2022 FOR CITY OF KENT OFFICIAL USE ONLY
Sup/Mgr: ILS/31E
Agreement Routing Form Dir Asst:
• For Approvals,Signatures and Records Management Dir/Dep: MC
KEN T This form combines&replaces the Request for Mayor's Signature and Contract Cover (optional)
V,n s H i N c T o N Sheet forms.
Originator: Department:
Daniel Blincoe IT
Date Sent: Date Required:
c09/20/2022
09/27/2022
p. Authorized to Sign: Date of Council Approval:
QDirector or Designee N/A
Budqet Account Number: Grant? Yes 17No
10006210.64260.4230 & 10006240.64260.4510
Budget? Yes❑No Type: N/A
Vendor Name: Category:
BrightSign LLC Contract
Vendor Number: Sub-Category:
Original
0
Project Name: Content Cloud Subscription
E
0 Project Details: New agreement for 9x Content Cloud 1-year subscriptions for
� 9 Y p �
Kent Commons (5) & Senior Center (4).
c
a)
4) Agreement Amount: $981.00 Basis for Selection of Contractor: Direct Negotiation
4) *Memo to Mayor must be attached
i Start Date: upon purchase Termination Date: 1-year from purchase
Q Local Business'El YesFv-]No* If meets requirements per KCC 3.70.7 00,please complete'Vendor Purchose-Local Exceptions"formonCityspace.
Business License Verification:Yes ElIn-Process Exempt(KCC 5.01.045)
Notice required prior to disclosure? Contract Number: CAG2023-509
ElYesF7No
Comments:
CM
C `
a+
3
3 Mike Carringto , Director
40
GJ y
Date: 09-21-2022
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in
Date Routed to the City Clerk's Office: 10/02/2023
ad,V�7i__C Visit Documents.KentWA.gov to obtain copies of all agreements
rev.20210513
�gn'
BrightSign LLC Proforma Invoice
BrightPO Box 320250
Los Gatos CA 95032 Date 9/16/2022
Quote No. 15868
EXW EXW
Bill To Ship To NOTE:
Kara Moore CITY OF KENT QUOTE NUMBER MUST BE REFERENCED CLEARLY
City of Kent Public Works City of Kent on Purchase Orders and communications with
Operations 220 4th Ave S Orders@brightsign.biz in order to obtain this pricing
220 Fourth Ave S Kent WA 98032
Kent WA 98032
Expires Exp.Close Sales Rep Partner Shipping Method
10/16/2022 9/16/2022 Matt DuBois FedEx Ground®
Quantity Item Tax Rate Amount
9 BSNSUB-12-CL YE $99.000SD $891.000SD
BSN.cloud - 1 year Content Cloud subscription (auto
renewal)
Subtotal $891.000SD
WA sales/use tax 10.1% $90.000SD
Total $981.000SD
Wire Transfer Information Payment Information
BrightSign, LLC Wire Transfer Information:
PO Box 320250 Bank of America
Los Gatos, CA 95032 1695 Saratoga Ave, San Jose, CA
Account#0008007-70672 Account#0008007-70672
ABA/Routing#026009593 (domestic)
Bank:Bank of America SWIFT#BOFAUS3N (international)
1695 Saratoga Ave, San Jose, CA
ABA/Routing#026009593 (domestic) Payment by Check: (Please make every effort to pay via wire or
SWIFT#BOFAUS3N (international) ACH instead of check)
BrightSign LLC
P.O.Box 741714
Los Angeles, CA 90074-1714
Overnight Mail Checks Only:
Lockbox 741714
2706 Media Center Drive
Los Angeles, CA 90065-1733
A finance charge of 1.5% per month will accrue on unpaid
balances from the due date
Items and services sold by BrightSign LLC are subject to sales tax in select states in accordance with the applicable laws of that state.
Your order may be subject to state and local sales or use tax even if said tax is not required to be collected by BrightSign LLC. Refer to
http://www.brightsign.biz/about/sales-tax/for additional information. In the event that your account does not have approved terms or
available credit, you must pre-pay for the above items in full prior to shipment.
Items shipped from BrightSign LLC's Santa Clara warehouse and/or to a U.S.address, regardless of warehouse origin, may be subject
to a tariff surcharge.Please refer to the last page in this quote for further details.
II 111111111 II 1III II III 1 of 1
15868
9/19/22,3:59 PM BSN.cloud Terms of Service:: BrightSign
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(https://wvnv.brig htsig n.biz/d ig ita I-sig nage-prod ucts/cmid-19-sol utio ns)
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BrightSign Homepage(https://-brightsign.biz/)/Company(https:/Av ..brightsign.biz/company)
/Legal and Policies(https:/Aw .br(ghtsign.biz/company/legal-and-policies)
/BSN.cloud Terms of Service
BSN.cloud Terms of Service
BSN.cloud Terms of Service
Updated March 17,2020
THESE BSN.CLOUD TERMS OF SERVICE(these"TERMS")GOVERN YOUR AND
YOUR USERS'ACCESS TO AND USE OF THE ONLINE CONTENT,DISTRIBUTION,
AND DEVICE MANAGEMENT SERVICES(THE"SERVICES")OFFERED BY
BRIGHTSIGN LLC("BRIGHTSIGN","WE","OUR"OR"US").BY PLACING AN
ORDER,CLICKING TO ACCEPT THESE TERMS,OR USING OR ACCESSING THE
SERVICES OR RELATED SERVICES,YOU AGREETO BE BOUND BYTHESE
TERMS.IF YOU ARE USING THE SERVICES ON BEHALF OF A COMPANY OR
OTHER E NTITY,TH EN"CUSTOMER"OR"YOU"MEANS THAT ENTITY,AND YOU
ARE BINDING THAT ENTITYTO THESE TERMS.YOU REPRESENTAND
WARRANT THAT YOU HAVE THE LEGAL POWER AND AUTHORITY TO ENTER
INTO THESE TERMS AND THAT,IF CUSTOMER IS AN ENTITY,THESE TERMS AN D
EACH ORDER FORM IS ENTERED INTO BYAN EMPLOYEE ORAGENT WITH ALL
NECESSARY AUTHORITY TO BIND THAT ENTITY TO THESE TERMS.THESE
TERMS INCLUDE ANY ORDER FORMSAS WELLASANY POLICIES OR EXHIBITS
LINKED TO OR REFERENCED IN THESE TERMS.
IF YOU REGISTER FOR A FREE TRIAL OF OUR SERVICES,THE APPLICABLE
PROVISIONS OF THESE TERMS WILL GOVERN THAT FREE TRIAL.
The Services are not intended for children under the age of 13.Ifyou are
between the ages of 13 and 18(or between 13 and the age of legal majority in
yourjurisdiction of residence),you may only use the Services with the consent
ofyour parent or legal guardian who agrees to be bound by these Terms.
We may modify these Terms at any time and in our sole discretion.Changes to
these Terms will not apply retroactively and will become effective fourteen days
after they are posted or fourteen days after the date of our e-mail notice to you
(if provided).The date of the latest revision will be noted at the top of this page.
Your use of the Services after the date changes become effective constitutes
your acceptance of the modified Terms.
THESE TERMS CONTAINAN ARBITRATION AGREEMENT,WHICH WILL,WITH
LIMITED EXCEPTION,REQUIRE YOU TO SUBMIT CLAIMS YOU HAVEAGAINST
US TO B/NDINC AND FINAL ARBITRATION.UNDER THEARBITRATION
AGREEMENT,(1)YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS
AGAINST BRIGHTSIGN ON AN INDIVIDUAL BASIS,NOT AS A PLAINTIFF OR
CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR
PROCEEDING,AND(2)YOU WILL ONLY BE PERMITTED TO SEEK RELIEF
(INCLUDINC MONETARY,INJUNCTIVE,AND DECLARATORY RELIEF)ON AN
INDIVIDUAL BASIS.
1.SERVICES
1.1 Provision of Access.Subject to your compliance with these Terms and
payment of applicable fees,BrightSign will use commercially reasonable efforts
to provide the Services to you,and grants you a limited,non-exclusive,non-
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transferable,revocable right to access and use the Services with one or more of
our Devices,during your applicable subscription term,solely for your internal
business purposes.
1.2 Uw_by Others.You may permit your Users to use the Services,provided their
use is for your benefit only and in compliance with these Terms.You will be
responsible and liable for all Users'use of the Services and ensuring your Users'
compliance with these Terms.
1.3 Subscriptions and Automatic Renewals.For Services that are sold as
subscriptions,the term of such subscriptions("Term")will be as indicated in the
Order Form and will commence on the date of purchase(and not on the date of
first use).Unless otherwise provided in an Order Form,the subscription will
automatically renew at the end of the applicable Term("Renewal Term"),and
we will automatically charge your credit card on file or bill you ifyou have pre-
approved terms with available credit with us for Renewal Term unless you
timely cancel your subscription.BrightSign will notify you at the email address
we have on file in advance ofyour Renewal Term,and provideyou with an
option to cancel your subscription.
1.4 Support.Support is available to current subscribers via email at
support@brightsign.biz.Customers may also purchase additional support
options as described at http://support.brightsign.biz
(https:#brightsign.zendesk.com/hc/en-us).
1.5 Modifications.BrightSign reserves the right to make unscheduled updates or
enhancements to the Services,and to modify or discontinue,temporarily or
permanently,any part of the Services at any time and without notice.
BrightSign will use commercially reasonable efforts to notify you of the changes
but is under no obligation to do so.You agree that BrightSign will not be liable
to you or any other party for any modification,suspension or deprecation of any
material feature or functionality.
1.6 Data Usage Limitations.Services may be subject to usage limits specified in
your Order Form or Documentation.Ifyou exceede your contractual usage
limit,you will be responsible for the overage charges and BrightSign will invoice
you for such charges,in accordance with the"Fees and Payment Terms"section
below.You will also be solely responsible for any charges you incur under a
third-party provider data plan.
2.CUSTOMER RESPONSIBILITIES AND RESTRICTIONS
2.1 Customer Responsibilities.Customer will(a)be responsible for the Users'
compliance with these Terms,the Documentation and the applicable Order
Forms,(b)be responsible for the accuracy,quality,and legality of Customer
Data,the means bywhich Customer acquired Customer Data,Customer's use
of Customer Data with the Services,and the interoperability of any Third-Party
Applications with the Services,(c)use commercially reasonable efforts to
prevent unauthorized access to or use of the Services,and notify BrightSign
promptly of any such unauthorized access or use,(d)use the Services only in
accordance with these Terms,the Documentation,the Acceptable Use Policy
(http://brightsign.biztabouttacceptable_use),the applicable Order Forms,and
applicable laws and government regulations,and(e)comply with terms of
service of any Third-Party Applications.Any use of the Services in breach of the
foregoing that in Brig htSig n's judgment threatens the security,integrity,or
availability of the Services,may result in immediate suspension of Customer's
subscription or other access to or use of the Services.
2.2 Usage Restrictions.Customer will not(a)make the Services available to
anyone other than its Users,or use the Services for the benefit of anyone other
than its Users,unless expressly stated in an Order Form or the Documentation,
(b)sell,resell,license,sublicense,distribute,make available,rent or lease any
part of the Services,or include any part of the Services in a service bureau or
outsourcing offering,(c)use the Services or any Third-Party Application to store
or transmit infringing,libelous,or otherwise unlawful or tortious material,or to
store or transmit material in violation of third-party rights,(d)use the Services or
any Third-Party Application to store or transmit malicious or harmful code,(a)
interfere with or disrupt the integrity or performance of the Services or data
contained therein,(f)attempt to gain unauthorized access to the Services or its
related systems or networks,(g)permit direct or indirect access to or use of the
Services in a way that circumvents a contractual usage limit,or use the Services
to access or use any BrightSign intellectual property except as permitted under
these Terms,an Order Form,or the Documentation,(h)modify,copy,or create
derivative works based on the Services or any part,feature,function or user
interface thereof,(i)frame or mirror any part of any the Services,other than
framing on Customer's own intranets or otherwise for its own internal business
purposes or as permitted in the Documentation,U)disassemble,reverse
engineer,or decompile the Services.You also may not access the Services to(1)
evaluate or monitor its functionality or for other benchmarking purposes;(2)
copy any ideas,features,functions,or graphics of the Services in an attempt to
build a competitive product or service,or(3)determine whether the Services
are within the scope of any patent.
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3.SUSPENSION OF SERVICES
BrightSign may suspend and deactivate immediately and without notice your
use of and access to the Services in the event of a breach or threatened breach
of the security or integrity of the Services or a violation or threatened violation of
any restrictions or conditions in these Terms,or for other emergency or legal
reasons.BrightSign reserves the right to audit your account and usage of the
Services to confirm that your usage is in accordance with the Documentation
and these Terms and any applicable Order Forms.We may also disclose any
part ofyour Customer Data or electronic communication to comply with the
law or a government request,or as necessary to protect the rights or property of
BrightSign or a third party.BrightSign may also suspend your access to the
Services in the event your payment is overdue.BrightSign shall not be liable to
you,your Users,or any other third party for any suspension under this Section.
BrightSign also reserves the right to delete any and all Customer Data from its
servers in its reasonable discretion in the event of a suspension under this
Section and disable your access to Third-Party Applications.For the avoidance
of doubt,you will remain responsible for payment of applicable fees during
any suspension period under this Section.
4.PROPRIETARY RIGHT
4.1 Reservation of Rights.Subject to the limited rights expressly granted
hereunder,BrightSign and its licensors reserve all of their right,title,and
interest in and to the Services,the Devices,the Documentation,the System
Data,BrightSign Confidential Information,and all related intellectual property
rights,including any modifications and derivative works thereof.No rights are
granted toyou in these Terms other than as expressly set forth herein.
4.2 Feedback.You may from time to time provide to BrightSign suggestions,
comments,corrections,or recommendations for enhancements or
improvements,new features or functionality or other feedback("Feedback")
with respect to the Services,the Devices,or other BrightSign products or
services.Any Feedbackyou submit to us will not be considered your
Confidential Information.BrightSign will have full discretion to determine
whether to implement the Feedback.You hereby grant to BrightSign a
worldwide,perpetual,irrevocable,royalty-free,and fully transferable license to
incorporate the Feedback into any of BrightSign products or services,to use,
reproduce,perform,display,distribute,prepare derivative works,and to
otherwise fully exercise and exploit the Feedback for any purpose,with no
expectation or obligation of remuneration of any kind.
4.3 Trademarks.The BrightSign name,brands,and logos are trademarks and
service marks of BrightSign(collectively,the"BrightSign Trademarks"),and may
be used byyou only upon prior written authorization by BrightSign and in
accordance with BrightSign style guide available at
https://www.brightsign.bizrimage-resources
(https://www.brig htsig n.biz/i m age-resources).
4.4 Publicity You will not issue a press release or other public statement
relating toyour relationship with BrightSign or these Terms unless pre-
approved in writing by BrightSign authorized representative.BrightSign may
identifyyou as a customer by using your name,trademark and/or logo in its
marketing collateral,presentations and websites,in accordance with your
branding guidelines provided in writing to BrightSign.
S.CUSTOMER DATA
5.1 Rights in Customer Data.As between the parties,you retain all right,title,
and Interest In and to Customer Data(excluding any BrightSign intellectual
property or BrightSign Confidential Information contained therein),and are
solely responsible for Customer Data,including backing up and storing
Customer Data.You hereby grant BrightSign a non-exclusive,worldwide,royalty-
free right and license to collect,use,copy,store,transmit,modify,and create
derivative works of Customer Data solely to the extent necessary to provide the
Services.
5,2 Representation and Warranty-You hereby represent and warrant that(i)you
hold all and exclusive right,title,and interest in and to Customer Data shared by
you on or through the Services or thatyou have secured all necessary licenses
or clearances for the use of Customer Data(including without limitation all
rights to use,reproduce,distribute,perform,and display Customer Data and to
create derivative works of Customer Data)in connection with the Services;and
(ii)the use,transmission,and display of Customer Data does not and will not
infringe the copyright,patent,trademark,trade secret or other intellectual
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property right of any third party,or constitute defamation,invasion of privacy,or
the violation of any right of publicity,confidentiality,or any other right of any
third party.
5.3 Services Data.Notwithstanding anything to the contrary,BrightSign shall
have the right to collect,analyze and aggregate data and other information
relating to the provision,use and performance of the Services and shall be free
(during and after the Term ofyour subscription/Order Form(s))to(a)use such
data and other information to develop and improve the Services and other
BrightSign offerings,and(b)disclose such data and other information solely in
an aggregated and anonymized format.
5.4 Removal.BrightSign reserves the right to remove any Customer Data
(including Personal Data-see Section 6)from its servers at any time,for any
reason or for no reason at all,though BrightSign will make commercially
reasonable efforts to alert you of such removal as soon as practicable.
BrightSign may,but is not obligated to,monitor Customer Data and remove
any content or prohibit use of the Services if BrightSign believes in its sole
discretion the content or use may be(or is alleged to be)in violation of these
Terms or any applicable laws or may impact the Services.BrightSign does not
assume liability for Customer Data.lt isyour responsibility to maintain on-going
back-ups of Customer Data,and BrightSign shall have no responsibility to back
up your data or any liability to you,your Users,or any other party for failing to
back-up your data or for any deletion ofyour data.
6.PERSONAL DATA
You agree that you will not use the Services to transmit any personally
identifiable information,personal data,financial,medical,or other protected
information(collectively,"Personal Data').You further agree that ifyou share or
disclose Personal Data through the Services,you will do so solely at your own
risk and you represent and warrant thatyou will(i)comply with all applicable
laws relating to the collection,use and disclosure of Personal Data;(III maintain
and abide by publicly-accessible and available privacy policy,which clearly
and conspicuously discloses that:(a)use third-party providers to provide
services such as the Services to your end users;and(b)you may disclose such
Personal Data to providers like BrightSign;(iii)you have made all required
notifications and obtained all required consents and authorizations from your
end users relating to the disclosure of end user Personal Data;and(iv)you are
responsible for assessing whether the Services are appropriate for your use with
respect to your obligations under any applicable laws or regulations,including
the EU Data Privacy Laws.You understand that while BrightSign reserves the
right to monitor the Services,the Services are not designed to notify BrightSign
of violations of this provision,and BrightSign shall not be responsible in any way
for your violations of this Section.Without limiting the foregoing,you agree that
BrightSign shall not be liable or responsible in anyway to you or anythird party
for your use or disclosure of Personal Data through the Services.You will
indemnify,defend,and hold harmless BrightSign and its suppliers,Authorized
Resellers,Affiliates,officers,directors,employees,stockholders,and agents from
and against all claims,damages,and costs(including reasonable attorneys'
fees)relating to or arising out ofyour collection,processing,transmission,or
otherwise making available Personal Data to or through the Services.
7.FEES AND PAYMENT TERMS;TAXES
7.1 Fees.You will pay all fees specified in the applicable Order Form.Except as
otherwise specified in these Terms or in your Order Form,the fees are(i)based
on the subscription purchased and not actual usage and(III payable in U.S.
dollars,are non-cancelable and non-refundable,and no credit will be issued.
7.2 Invoicing and Payment.You will provide BrightSign or its Authorized
Reseller,as applicable,with a valid and updated credit card information,or with
a valid purchase order or alternative document acceptable to BrightSign or the
Authorized Reseller.Ifyou provide credit card information to BrightSign or
Authorized Reseller,you authorize BrightSign or Authorized Reseller to charge
such credit card for the purchased services listed in the Order Form for the
Initial Term and any Renewal Term(s).Such charges will be made in advance of
each subscription cycle.If the Order Form specifies that payment will be by a
method other than a credit card,BrightSign(or Authorized Reseller,if
applicable)will invoice you in advance and otherwise in accordance with the
Order Form.Unless otherwise stated in the Order Form,invoiced fees are due in
full net 30 days from the invoice date.Customer is responsible for providing
complete and accurate billing and contact information to BrightSign and
notifying BrightSign of any changes to such information.
7.3 Overdue Chargja;,If any invoiced amount is not received by BrightSign by
the due date,then without limiting BrightSign's other rights and remedies,(a)
those charges may accrue late interest at the rate of 1.5%of the outstanding
balance per month,or the maximum rate permitted by law,whichever is lower
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and(b)BrightSign may condition future subscription renewals and Order
Forms on payment terms shorter than those specified in the"Invoicing and
Payment"section above.
7.4 Payment Disputes.You must initiate any payment disputes within 30 days of
the date ofthe invoice by contacting BrightSign at financeoBrightS!gn.biz
(mailto:mailto:finance@brightsign.biz).Upon expiration of such 30-day period,
you will not be entitled to dispute any fees paid or payable to BrightSign.The
Parties will work together in good faith to resolve billing disputes.A pending
billing dispute shall not exempt you from timely paying any undisputed
amounts owed.BrightSign will not exercise its rights under the"Overdue
Charges"or"Suspension of Service and Acceleration"sections ifyou is disputing
the applicable charges reasonably and in good faith and are cooperating
diligently to resolve the dispute.Any disputes that cannot be resolved in
accordance with the foregoing shall be handled in accordance with Section 7.5
below.
7.5 Suspension for Non ment and Acceleration.If any charge owing by you
under this or any other agreement for services is 30 days or more overdue,(or 10
or more days overdue in the case of amounts Customer has authorized
BrightSign to charge to Customer's credit card),BrightSign may,without
limiting its other rights and remedies,accelerate your unpaid fee obligations
under such agreements so that all such obligations become immediately due
and payable,and suspend the Services until such amounts are paid in full,
provided that BrightSign will give Customer at least 10 days'prior notice that its
account is overdue before suspending services to Customer.BrightSign also
reserves the right to remove and delete all Customer Data from its servers in
the event of a suspension under this Section.
7.6 Taxes.BrightSign's fees do not include taxes,levies,duties,or similar
governmental assessments,including,for example,value-added,sales,use or
withholding taxes(collectively,"Taxes").You are responsible for paying all Taxes
associated with your purchases.If we have the legal obligation to pay or collect
Taxes for which you are responsible under this section,we will invoice you and
you will paythat amount unless you provide us with a valid tax exemption
certificate authorized by the appropriate taxing authority.For clarity,we are
solely responsible for taxes assessable against it based on its income,property
and employees.
B.FREE TRIALS
Ifyou register for a free trial of the Services,BrightSign will make the Services
available to you on a trial basis free of charge until the earlier of(a)the end of
the free trial period for which you registered to use the applicable Services,or
(b)the start date of any paid subscriptions ordered by Customer for such
Services,or(c)termination by BrightSign in its sole discretion.Additional trial
terms and conditions may apply if posted at trial registration web page.Any
such additional terms and conditions are incorporated into these Terms by
reference and are legally binding.ANY DATA OR CONTENT YOU UPLOAD INTO
THE SERVICES,AND ANY CUSTOMIZATIONS MADE TO THE SERVICES BY OR
FOR YOU,DURING YOUR FREE TRIAL WILL OR MAY BE PERMANENTLY LOST
UN LESS YOU PU RCHASE A SUBSCRI PTION TO TH E SAM E SERVICES AS THOSE
COVERED BY THE TRIAL,PURCHASES APPLICABLE UPGRADED SERVICES,OR
EXPORTS SUCH DATA,BEFORE THE END OF THE TRIAL PERIOD.YOU CANNOT
TRANSFER DATA ENTERED OR CUSTOMIZATIONS MADE DURING THE FREE
TRIALTO A SERVICE THAT WOULD BE A DOWNGRADE FROM THAT COVERED
BY THE TRIAL.THEREFORE,IF YOU PURCHASE A SERVICE THAT WOULD BE A
DOWNGRADE FROM THAT COVERED BY THE TRIAL,YOU MUST EXPORT
CUSTOMER DATA BEFORE THE END OF THE TRIAL PERIOD OR CUSTOMER
DATA WILL BE PERMANENTLY LOST.DURING THE FREE TRIAL,THE SERVICES
ARE PROVIDED"AS-IS"WITHOUT ANY WARRANTY AND BRIGHTSIGN SHALL
HAVE NO INDEMNIFICATION OBLIGATIONS NOR LIABILITY OF ANY TYPE WITH
RESPECT TO THE SERVICES FOR THE FREE TRIAL PERIOD UNLESS SUCH
EXCLUSION OF LIABILITY IS NOT ENFORCEABLE UNDER APPLICABLE LAW IN
WHICH CASE BRIGHTSIGN'S LIABILITY WITH RESPECT TO THE SERVICES
PROVIDED DURING THE FREE TRIAL SHALL NOT EXCEED$500.00.WITHOUT
LIMITING THE FOREGOING,BRIGHTSIGN AND ITS AFFILIATES AND ITS
LICENSORS DO NOT REPRESENT OR WARRANTTO CUSTOMER THAT:(A)YOUR
USE OF THE SERVICES DURING THE FREE TRIAL PERIOD WILL MEET
CUSTOMER'S REQUIREMENTS,(B)YOUR USE OF THE SERVICES DURING THE
FREE TRIAL PERIOD WILL BE UNINTERRUPTED,TIMELY,SECURE OR FREE
FROM ERROR,AND(C)USAGE DATA PROVIDED DURING THE FREE TRIAL
PERIOD WILL BE ACCURATE.NOTWITHSTANDING ANYTHING TO THE
CONTRARY IN THE"LIMITATION OF LIABILITY"SECTION BELOW,YOU SHALL
BE FULLY LIABLE UNDER THESE TERMS TO BRIGHTSIGN AND ITS AFFILIATES
FOR ANY DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES DURING
THE FREE TRIAL PERIOD,ANY BREACH BY YOU OF THESE TERMS AND ANY OF
YOUR INDEMNIFICATION OBLIGATIONS UNDER THESE TERMS.YOU SHALL
REVIEW THE APPLICABLE SERVICES DOCUMENTATION DURING THE FREE
TRIAL PERIOD TO BECOME FAMILIAR WITH THE FEATURES AND FUNCTIONS
OF THE SERVICES BEFORE MAKING A PURCHASE.
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If you sign up for a free trial of the Services,we may require you to provide a
valid credit card or other payment method,and,unless timely canceled,you will
be enrolled into a paid subscription to the Services upon expiration of your free
trial period.
9.BETA SERVICES
From time to time,BrightSign may offer you an opportunity to test or evaluate
free versions of its software or services that may be in development("Beta
Services").You may choose to try such Beta Services in your sole discretion.Beta
Services are intended for internal evaluation purposes only and not for
production or commercial use,are not supported,and may be subject to
additional terms.Beta Services are not considered"Services"under these
Terms,however,all restrictions and obligations contained in these Terms shall
apply equally toyour use of Beta Services.BrightSign may discontinue Beta
Services at any time in its sole discretion and may never make them generally
available.BrightSign will have no liability for any harm or damage arising out of
or in connection with your use of Beta Services.You acknowledge and expressly
agree that such Beta Services will be provided to you"AS IS",with NO
WARRANTY OR SUPPORT of any kind.
10.THIRD-PART'APPLICATIONS
The Services are or may be integrated with Third-Party Applications.These
Third-Party Applications may have their own terms and conditions of use and
privacy policies and your use of these Third-Party Applications will be governed
by and subject to such terms and conditions and privacy policies.You
understand and agree that BrightSign does not endorse and is not responsible
or liable for the behavior,features,or content of any Third-Party Application or
for any transaction you may enter into with the provider of any such Third-Party
Applications,nor does BrightSign warrant the compatibility or continuing
compatibility ofthe Third-Party Applications with the Services.
11.PRIVACY AND ELECTRON IC COM MUNICATIONS
By using the Services,you consent to receiving periodic electronic
communications from us relating to our products and services.Please review
our Privacy Policyto understand our practices regarding the collection and use
of personal data you provide to us.The Privacy Policy is expressly incorporated
into these Terms.
12.CONFIDENTIALITY
Each party(the"Receiving Party")understands and agrees that the other party
(the"Disclosing Party")has disclosed or may disclose business,technical or
financial information relating to the Disclosing Party's business(hereinafter
referred to as"Confidential Information"of the Disclosing Party).Confidential
Information includes,without limitation,non-public information regarding
features,functionality and performance of the Services and the Devices,and
business and marketing plans,technology and technical information,product
plans and designs,and business processes disclosed by the Disclosing Party.
The Receiving Party agrees to:(i)take appropriate,commercially reasonable
measures to protect such Confidential Information;III)use Confidential
Information only in connection with these Terms or otherwise for the purpose
for which it was disclosed;and(iii)not use or disclose such Confidential
Information to a ny thi rd party without prior express written approval of the
Disclosing Party.The Disclosing Party agrees that the foregoing shall not apply
with respect to any information that the Receiving Party can document(a)is or
becomes generally available to the public,(b)was in its possession or known by
it prior to the disclosure bythe Disclosing Party,(c)was rightfully disclosed to it
without restriction by a third party,(d)was independently developed without
use of any Confidential Information of the Disclosing Party.If any Confidential
Information is required to be disclosed by law,it may be disclosed to the extent
of the requirement,subject to prior notification to the Disclosing Party.These
obligations of confidentiality will continue for a period of five(5)years from the
date of the disclosure of Confidential Information,except that confidentiality
obligation with respect to information that is a trade secret will continue for as
long as information remains a trade secret under applicable law.The Receiving
Party acknowledges that an unauthorized disclosure of Confidential
Information will cause irreparable harm to the Disclosing Party for which
damages alone will not be a sufficient remedy.Accordingly,the Receiving Party
agrees that,in addition to all other remedies available to the Disclosing Party in
an action at law,in the event of any breach or threatened breach by the
Receiving Party of the terms of these Confidentiality obligations,the Disclosing
Party will,without the necessity of proving actual damages or posting any bond
or other security,be entitled to temporary or permanent injunctive relief.
13.DISCLAIMER OF WARRANTIES
THE SERVICES AND ANY ASSOCIATED SOFTWARE OR FIRMWARE ARE
PROVIDED ON AN"AS IS"AND"AS AVAILABLE"BASIS.BRIGHTSIGN DOES NOT
WARRANTTHATTHE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE;
NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE
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OBTAINED FROM YOUR USE OF THE SERVICES,OR THAT THE SERVICES,
SOFTWARE OR FIRMWARE WILL BE EFFECTIVE,ACCURATE,OR RELIABLE.
EXCEPT ASSET FORTH EXPRESSLY HEREIN,TO TH E FULLEST EXTENT
PERMITTED BY APPLICABLE LAW,BRIGHTSIGN EXPRESSLY DISCLAIMS ALL
WARRANTIES,EXPRESS OR IMPLIED,INCLUDING,BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY,FITNESS FORA PARTICULAR
PURPOSE AND NON-INFRINGEMENT.
A limited hardware warranty is offered for BrightSign Devices.
14.LIMITATION OF LIABILITY
14.1 Limitation of Liability.IN NO EVENT SHALL THE AGGREGATE LIABILITY OF
BRIGHTSIGN TOGETHER WITH ANY OF ITS AFFILIATES ARISING OUT OF OR
RELATED TO THESE TERMS EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER
UNDER THESE TERMS FOR THE SERVICES GIVING RISE TO THE LIABILITY IN
THE SIX MONTHS PRECEDING THE FIRST INCIDENTOUT OF WHICH THE
LIABILITY AROSE.THE FOREGOING LIMITATION WILL APPLY WHETHER AN
ACTION IS IN CONTRACTOR TORT AND REGARDLESS OF TH E THEORY OF
LIABILITY,BUT WILL NOT LIMITYOUR OR YOUR AFFILIATES'PAYMENT
OBLIGATIONS UNDER THESE TERMS.
14.2 Exclusion of Consequential and Related Damages.IN NO EVENT WILL
BRIGHTSIGN OR ITS AFFILIATES HAVE ANY LIABILITYARISING OUT OF OR
RELATED TO THESE TERMS FOR ANY LOST PROFITS,REVENUES,GOODWILL,
OR INDIRECT,SPECIAL,INCIDENTAL,CONSEQUENTIAL,COVER,BUSINESS
INTERRUPTION OR PUNITIVE DAMAGES,WHETHER AN ACTION IS IN
CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY,EVEN IF
BRIGHTSIGN OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITYOF
SUCH DAMAGES OR IF BRIGHTSIGN'S OR ITS AFFILIATES'REMEDY
OTHERWISE FAILS OF ITS ESSENTIAL PURPOSE.THE FOREGOING DISCLAIMER
WILL NOT APPLYTO THE EXTENT PROHIBITED BY LAW.
IFYOU ARE FROM NEW JERSEY,THE FOREGOING TERMS IN THE SECTIONS
TITLED"DISCLAIMER OF WARRANTIES"AND"LIMITATIONS OF LIABILITY"ARE
INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF
THE STATE OF NEW JERSEY.IF ANY PORTION OF SUCH SECTIONS IS HELD TO
BE INVALID UNDERTHE LAWS OF THE STATE OF NEW JERSEY,THE
INVALIDITY OF SUCH PORTION SHALL NOT AFFECTTHE VALIDITY OF THE
REMAINING PORTIONS OF SUCH SECTIONS.
15.INDEMNIFICATION
You will defend,indemnify,and hold harmless BrightSign and its Affiliates,
suppliers and Authorized Resellers,and their respective employees,officers,
directors,stockholders and agents(each of the foregoing,an"Indemnified
Party")against any actual or threatened claim,loss,liability,proceeding,
governmental investigation or enforcement action arising out of or relating to
your activities under these Terms,your use or misuse of the Services or the
Devices,and any claims related to Customer Data(a"Claim").Each Indemnified
Party reserves the right,atyour expense,to retain separate counsel for
themselves in connection with any Claim or,ifyou have not responded
reasonably to the applicable Claim,to assume the exclusive defense and control
of any Claim in which you are a named party and that is otherwise subject to
indemnification under this Section.You will pay all costs,reasonable attorneys'
fees and any settlement amounts or damages awarded against an Indemnified
Party in connection with any Claim.You will also be liable to the applicable
Indemnified Parties for any costs and attorneys'fees they incur to successfully
establish or enforce their right to indemnification under this Section.
16.INTERNATIONAL USE
The Services are controlled,operated,and administered by BrightSign from its
principal offices located in the U.S.A.BrightSign makes no representation that
the Services are appropriate or available for use at locations outside the U.S.A.If
you access the Services from a location outside of the U.S.A.,you are responsible
for compliance with all local laws or regulations where you reside.
17.TERM AND TERMINATION
17.1 Term.The term of this agreement commences on the date you first accept
these Terms and continues until all subscriptions have expired or these Terms
have been terminated.For regular subscriptions,a Renewal Term will begin
automatically unless either party provides notice of termination at least thirty
(30)days prior to the commencement of the next Renewal Term.
17.2 Termination for Cause.Either party may terminate this agreement upon 30
days written notice to the other party of a material breach if such breach
remains uncured at the expiration of such period.BrightSign may also
terminate this agreement upon 10 days written notice for your payment default
if the default remains uncured after the 10-day notice period.
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17.3 Effect of Expiration or Termination and Survival.Upon termination or
expiration of these Terms and corresponding Order Forms,all rights and
obligations will immediately terminate except that any terms or conditions that
bytheir nature should survive such expiration or termination will survive,
including any outstanding payments still owed byyou as ofthe date of
expiration or termination,all conditions and restrictions on use ofthe Services,
the terms and conditions relating to proprietary rights and confidentiality,
disclaimers,indemnification,limitations of liability and termination and the
general provisions below.We may also delete any and all Customer Data from
our servers upon expiration or termination ofyour subscription and/or these
Terms.
18.Export.You may not remove or export from the United States or allow the
export or re-export ofthe Services,Devices,Documentation,and anything
related thereto,or any direct product thereof,in violation of any restrictions,
laws or regulations ofthe United States Department of Commerce,the United
States Department of Treasury Office of Foreign Assets Control,or any other
United States or foreign agency or authority.You will complywith all applicable
import,re-import,export,and re-export control laws and regulations,including
the Export Administration Regulations,the International Traffic in Arms
Regulations,and country-specific economic sanctions programs implemented
bythe Office of Foreign Assets Control.You are solely responsible for
compliance related to the manner in which you use the Services,Devices,
Documentation,and any related BrightSign products or services,including
without limitation your distribution ofthe Services or the Devices.
19.Governing Law and Jurisdiction.These Terms shall be governed by the
substantive laws of the State of California without regard to its conflict of laws
provisions.The application of the United Nations Convention on Contracts for
the International Sale of Goods is expressly excluded.In the event of any
litigation arising out of or relating to these Terms,the parties agree to submit to
the exclusive personal jurisdiction of the federal and state courts located in the
County of Santa Clara,California for any actions for which the parties retain the
right to seek relief in a court of competentjurisdiction to prevent the actual or
threatened infringement,misappropriation or violation of the parties'
intellectual property rights,as set forth in the Arbitration Agreement below.
20.BIN DI NG ARBITRATION AN D CLASS ACTION WAIVER
201 AAgreement to Arbitrate.This Section 20 is referred to in these Terms as the
"Arbitration Agreement."You agree that any and all disputes or claims that have
arisen or may arise between you and BrightSign,whether arising out of or
relating to these Terms,the Services,any aspect of the relationship or
transactions between us,shall be resolved exclusively through final and binding
arbitration,rather than a court,in accordance with the terms of this Arbitration
Agreement.This Arbitration Agreement does not preclude either party from
bringing issues to the attention of federal,state,or local agencies,and such
agencies can,if the law allows,seek relief against us on your behalf.Further,
notwithstanding this Agreement to Arbitrate,you or us may bring enforcement
actions,validity determinations or claims arising from or relating to theft,piracy
or unauthorized use of intellectual property instate or federal court with
jurisdiction or in the U.S.Patent and Trademark Office to protect intellectual
property rights("intellectual property rights"means patents,copyrights,moral
rights,trademarks,and trade secrets,but not privacy or publicity rights).Either
party may also seek relief in a small claims court for disputes or claims within
the scope of that court'sjurisdiction to the extent such claims do not seek
equitable relief.
20.2 Arbitration Procedures
Arbitration will be conducted by a neutral arbitrator in accordance with the
American Arbitration Association's("AAA")rules and procedures,as modified by
this Arbitration Agreement.For information on the AAA,please visit its website,
http://www.adr.org.If there is any inconsistency between anyterm ofthe AAA
Rules and any term of this Arbitration Agreement,the applicable terms of this
Arbitration Agreement will control unless the arbitrator determines that the
application ofthe inconsistent Arbitration Agreement terms would not result in
a fundamentally fair arbitration.The arbitrator must also follow the provisions of
these Terms as a court would.All issues are for the arbitrator to decide,
including,but not limited to,issues relating to the scope,enforceability,and
arbitrability of this Arbitration Agreement.Although arbitration proceedings are
usually simpler and more streamlined than trials and otherjudicial proceedings,
the arbitrator can award the same damages and relief on an individual basis
that a court can award to an individual under these Terms and applicable law.
Decisions bythe arbitrator are enforceable in court and may be overturned by a
court only for very limited reasons.
Unless the parties agree otherwise,any arbitration hearing will take place in
Santa Clara County,California.Ifyour claim is for$10,000 or less,you may choose
whether the arbitration will be conducted solely on the basis of documents
submitted to the arbitrator,through a telephonic hearing,or by an in-person
hearing as established by the AAA Rules.If your claim exceeds$10,000,the right
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to a hearing will be determined by the AAA Rules.Regardless of the manner in
which the arbitration is conducted,the arbitrator shall issue a reasoned written
decision sufficient to explain the essential findings and conclusions on which
the award is based.
20.3 Prohibition of Class and Representative Actions and Non-Individualized
Relief
YOU AND BRIGHTSIGN AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST
THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR
CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR
PROCEEDING.UNLESS BOTH YOU AND BRIGHTSIGN AGREE OTHERWISE,THE
ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S
OR PARTY's CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF
A CONSOLIDATED,REPRESENTATIVE,OR CLASS PROCEEDING.ALSO,THE
ARBITRATOR MAYAWARD RELIEF(INCLUDING MONETARY,INJUNCTIVE,AND
DECLARATORY RELIEF)ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING
RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF
NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S).
20.4 ConsolidationJoinder.If more than one arbitration is commenced under
this Arbitration Agreement and any party contends that two or more
arbitrations are substantially related and that the issues should be heard in one
proceeding,the arbitrator(s)selected in the first-filed proceeding shall
determine whether,in the interests ofjustice and efficiency,the proceedings
should be consolidated before that arbitrator(s).
20.5 Notice Repuirement and Informal Dispute Resolution
Before either party may seek arbitration,the party must first send to the other
party a written Notice of Dispute("Notice")describing the nature and basis of
the claim or dispute,and the requested relief.The Notice to BrightSign must be
sent by certified mail and addressed to:Attn:Legal,983-A University Ave.,Los
Gatos,CA 95032.After the Notice is received,the parties will attempt in good
faith to resolve the claim or dispute informally.If the parties do not resolve the
claim or dispute within forty-five(45)days after the date Notice is received,
either party may begin an arbitration proceeding.The amount of any
settlement offer made by any party may not be disclosed to the arbitrator until
after the arbitrator has determined the amount of the award,if any,to which
either party is entitled.
20.6 Confidentiality
All aspects of the arbitration proceeding,and any ruling,decision,or award by
the arbitrator,will be strictly confidential for the benefit of all parties.
21.GENERAL PROVISIONS
A]Entire Agreement and Order of Precedence.These Terms form the the
entire agreement between BrightSign and Customer regarding Customer's use
of the Services and supersedes all prior and contemporaneous agreements,
proposals or representations,written or oral,concerning its subject matter.The
parties agree that anyterm or condition stated in a Customer purchase order or
in any other Customer order documentation(excluding Order Forms)is void.In
the event of any conflict or inconsistency among the following documents,the
order of precedence shall be:(1)the applicable Order Form,(2)these Terms,and
(3)the Documentation.Titles and headings of sections of these Terms are for
convenience only and shall not affect the construction of any provision of these
Terms.
21.2 Relationship of the Parties.The parties are independent contractors.These
Terms does not create a partnership,franchiseJoint venture,agency,fiduciary
or employment relationship between the parties.Each party will be solely
responsible for payment of all compensation owed to its employees,as well as
all employment-related taxes.
21.3 Assignment Customer may not,without BrightSign's prior written consent,
assign,delegate,or otherwise transfer any part of these Terms,or any of its
rights or obligations under these Terms,to any party,whether voluntarily or by
operation of law,including by way of sale of assets,merger or consolidation.
BrightSign mayfreely assign or transfer these Terms.
21.4Third-Party Beneficiaries.Other than in connection with indemnification
obligations,there are no third-party beneficiaries under these Terms.
21.5 Waiver.No failure or delay by either party in exercising any right under
these Terms will constitute a waiver of that right.
21.6 Notice.Except as otherwise specified in these Terms,all notices related to
these Terms will be in writing and will be effective upon(a)personal delivery,(b)
the second business day after mailing,or(c)except for notices of termination or
an indemnifiable claim("Legal Notices"),which shall clearly be identifiable as
Legal Notices,the day of sending by email.Billing-related notices to Customer
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will be addressed to the relevant billing contact designated by Customer.All
other notices to Customer will be addressed to the relevant Services
administrator or representative designated by Customer.
21.75eve1ability.If any provision of these Terms is held by a court of competent
jurisdiction to be contrary to law,the provision will be deemed null and void,
and the remaining provisions ofthese Terms will remain in effect.
21.8 Force Maje=.BrightSign shall not be liable toyou or any third party for
any delay or non-performance of its obligations under these Terms arising from
any cause or causes beyond its reasonable control or reasonable control of its
suppliers or Authorized Resellers,including,without limitation,any of the
following:acts of God,war,fire,Flood,civil unrest or commotions,disease,
epidemic,pandemic,embargos,or government intervention or action.
22.DEFINITIONS
"Affiliate"means any entity that directly or indirectly controls,is controlled by,or
is under common control with the subject entity."Control,"for purposes of this
definition,means direct or indirect ownership or control of more than 50%of
the voting interests of the subject entity.
"Authorized Reseller(s")means a reseller,distributor or another channel partner
authorized in writing by BrightSign to sell the Devices or subscriptions to the
Services and related products and applications.
"BrightSign"or"us","we","our"or"ours"shall refer to BrightSign LLC and its
subsidiaries and Affiliates.
"Customer"or"you","your"or"yours"means in the case of an individual
accepting these Terms on his or her own behalf,such individual,or in the case
of an individual accepting these Terms on behalf of a BrightSign or other legal
entity,the BrightSign or other legal entity for which such individual is accepting
these Terms,and its Affiliates(for so long as they remain Affiliates)which have
entered into Order Forms.
"Customer Data"means Customer's electronic data,information or other
content,in any form or medium(whether in text,pictures,audio,video,logos,
works copy or other materials),that the Customer shares,uploads or submits
through the Services,or that incorporates or is derived from the processing of
such information,data or content by or through the Services,excluding System
Data.
"Devices"means BrightSign hardware devices purchased either directly from
BrightSign or from one of its Authorized Resellers.
"Documentation"means manuals,specifications,instructions and other
documents and materials that BrightSign provides or may provide or make
available toyou in any form or medium which describes the functionality,
components,features or requirements of Hardware Devices or Services,
including any aspect ofthe installation,configuration,integration,operation,
use,support or maintenance thereof.
"Order Form"means an ordering document or online order specifying the
Services to be provided under these Terms that is entered into between
Customer and BrightSign or any of their respective Affiliates,including any
addenda and supplements thereto.By entering into an Order Form,an Affiliate
agrees to be bound by these Terms as if it were an original party.
"Third-Party Applications"means any products,content,services,information,
websites,devices or other materials that are owned by third parties and are
incorporated or integrated into or accessible through the Services or the
Devices.
"System Data"means data regarding the performance,availability,usage,
integrity and/or security of the Services.
"User"means an individual or entity who is authorized by Customer to use the
Services,for whom Customer has purchased a subscription(or in the case of
any Services provided by BrightSign without charge,for whom the Services
have been provisioned),and to whom Customer(or,when applicable,
BrightSign at Customer's request)has supplied a user identification and
password to for the Services.Users may include,for example,Authorized
Resellers,employees,consultants,contractors,and other agents of Customer,
and third parties with whom Customer transacts business.Customer is
responsible for all of the Users using the Services under Customer's account.
About Us
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9/19/22,3:59 PM BSN.cloud Terms of Service:: BrightSign
BrightSign LLC,the global market leader in digital signage media players,is
headquartered in Los Gatos,California,with offices in Europe and Asia.BrightSign
designs media players and provides free software and cloud networking solutions
for the commercial digital signage market worldwide,serving all vertical segments
ofthe marketplace.BrightSign products are known for their signature reliability,
affordability,market-leading technology and unsurpassed performance.Connect
with BrightSign on Linkedin.com(https:/Avww.linkedin.com/company/brightsign),
Twitter.com(https://nam04.safLlinks.protection.outlook.comn
url=http%3A%2F%2Ftwitter.com%2Fbrig htsign&data=02%7CO1%7Ccchan%40brig htsign.biz%7Ce301fc75fa634e73B5f7OBd84f73949c%7C8fbcdf641a b847,
youTube(https:/Avww.youtube.com/User/BrightSignLLC)and Instagram
(https:/A&ww.instagmm.com/brightsign/)
Contact Us
United States 1-408-852-9263(tel:14088529263)
Global:-44 122 329 8500(tel:441223298500)
Q(https://www.brightsign.bizlcompany/contact-us)uick links
(https://www.brightsign.biztcompany/contact-us)
For orders inquiries email orders@brightsign.biz
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