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IT17-291 - Extension - Adobe Systems, Inc. - Adobe Creative Cloud Renewal for 8 Seats - 09/03/2021
FOR CITY OF KENT OFFICIAL USE ONLY Sup/Mgr: LS/SP Agreement Routing Form DirAsst: • For Approvals,Signatures and Records Management Dir/Dep: IMC KENT This form combines&replaces the Request for Mayor's Signature and Contract Cover (Optional) W A S H I N G T O N Sheet forms. Originator: Department: Lyn nette Smith IT Date Sent: Date Required: > 04/09/2023 04/10/2023 0 QDirector or Designee to Sign. Date of Council Approval: Q Interlocal Agreement Uploaded to Website ❑✓ N/A Budqet Account Number: Grant? Yes�✓ No 52001790.64260.1842 Budget?R]YesEl No Type: N/A Vendor Name: Category: Adobe Systems Inc. Contract Vendor Number: Sub-Category: = 1572592 Extension 0 Project Name: Adobe Creative Cloud E Project Details:Creative Cloud ALL MLP License Subscription Renewal for 8 seats C under Vendor's Terms and Conditions. Agreement Amount: $$ 454.62 Basis for Selection of Contractor: Direct Negotiation W *Memo to Mayor must be attached A- Start Date: 09/03/2021 Termination Date: 09/02/2022 Q Local Business?E]Yes ]No* If meets requirements per KCC3.70.100,pleose completeVendor Purchose-Local Exceptions'form on Cityspoce. Business License Verification:Yes El In-Process Exempt(KCC 5.01.045) Notice required prior to disclosure? Contract Number: ElesZ No IT17-291 Comments: p1 3 3 0 Mike Carrington, Director a N Date: 04/10/2023 �a _ Vf Date Routed to the City Clerk's Office: adccW22373_1_20 Visit Documents.KentWA.gov to obtain copies of all agreements rev.20210513 Fkl Adobe Sales Order Adobe 260235394 Customer: CITY OF KENT, VIP Membership Number: 2C3EDFD26A4967C218CA Date: 10-SEP-2021 Currency: USD Products Licence Term SKU Product Billing Qty Unit of Start Date End Date Annual Term Unit Total Description Cycle Measure Unit Price Price Fees Creative Cloud ALL MLP License Sub Renewal Yearly In 653040426AO1Al2 8 Licenses 03 SEP 2021 02 SEP 2022 959.88 959.88 7,679.04 MUM Advance Total Fee: 7,679.04 Estimated Tax*: 775.58 Grand Total Fee including Estimated *Estimated Taxes may change,as tax rates current at the time of invoice will apply.Actual taxes due will show on Customer's invoice. OrderI Sales 1. All Products are licensed under the Adobe VIP terms and conditions: https://www.adobe.com/go/vip-terms. If there is any conflict between this Sales Order and the VIP Agreement,then the terms of this Sales Order shall control.VIP Member is Customer for the purposes of this Sales Order.Customer must pay in full within 30 days of the invoice date in accordance with the invoice. Accounts are enabled when Adobe books Customer's order;Adobe may adjust the License Term Start Date and extend the End Date accordingly. 2. All pricing described in this Sales Order is contingent upon Customer placing an order with Adobe no later than 03-OCT-2021. Any terms or conditions in Customer's purchase order or any other related documentation submitted by or on behalf of Customer to Adobe do not form part of this Agreement and are void. FAti Adobe Sales Order 260235394 Date 10-SEP-2021 Nays Adobe By placing an order with your Adobe Phone representative,you acknowledge and agree to the terms of this Sales Order. Adobe:Customer: CITY OF KENT, Adobe Inc. Billing Address: 220 FOURTH AVENUE SOUTH Address: 345 Park Avenue KENT WA 98032-5838 San Jose CA 95110-2704 UNITED STATES Contact: Patti Belle Contact: ABHISHEK SRIVASTAVA pbelle@kentwa.gov abhishsr@adobe.com PO Number: PO 165511 FAti Adobe Sales Order 260235394 Date 10-SEP-2021 Page 2 of 2 Adobe 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms Adobe General Terms of Use Published March 16,2020.Effective as of April 16,2020.These Terms replace and supersede all prior versions. THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 14(DISPUTE RESOLUTION)BELOW GOVERN THE RESOLUTION OF DISPUTES.PLEASE READ THEM CAREFULLY.IF YOU DO NOT AGREE WITH THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN THE TERMS,PLEASE DO NOT USE THE SERVICES OR SOFTWARE. These General Terms of Use("General Terms"),along with any applicable Additional Terms(see section 1.2(Additional Terms)below)(collectively,the "Terms")govern your use of and access to our website,customer support,discussion forums or other interactive areas or services,and services such as Creative Cloud(collectively,the"Services')and software that we include as part of the Services,as well as any applications,including mobile applications,Sample Files and Content Files(defined below),scripts,instruction sets,and related documentation(collectively,the"Software").If you have agreed to the Subscription and Cancellation Terms,then such terms are also considered part of the Terms.If you are using and accessing the Services and Software through Adobe's Value Incentive Plan("VIP")program,then the Subscription and Cancellation Terms do not apply to you,but the remainder of these Terms will govern your use of and access to the Services and Software.If you have entered into another agreement with us concerning specific Services or Software,then the terms of that agreement control where it conflicts with the Terms. You must be 13 or older to register for an individual Adobe ID.Schools that participate in the primary and secondary education named user offering may issue a child under 13 an enterprise-level Adobe ID,consistent with the K-12(Primary and Secondary)and Higher Education Additional Terms for Student Data. 1.Your Agreement with Adobe. 1.1 Choice of Law and Contracting Entity.If you reside in North America(inclusive of United States,Canada,Mexico,United States territories and possessions,and United States military bases wherever located),your relationship is with Adobe Inc.,a United States company,and the Terms are governed by the law of California,U.S.A.,unless preempted by U.S.federal law,without regard to conflict of law rules.If you reside outside of North America,your relationship is with Adobe Systems Software Ireland Limited,and the Terms are governed by the law of Ireland.For customers in Australia,Adobe Systems Software Ireland Limited is acting as an authorized agent of Adobe Systems Pty Ltd.and is entering into this contract in its capacity as agent for Adobe Systems Pty Ltd.You may have additional rights under your local law.We do not seekto limit those rights where it is prohibited to do so by law. 1.2 Additional Terms.Our Services and Software are licensed,not sold,to you,and may also be subject to one or more of the additional terms below ("Additional Terms').If there is any conflict between the terms in the General Terms and the Additional Terms,then the Additional Terms govern in relation to that Service or Software.The Additional Terms are subject to change as described in section 1.6(Updates to Terms)below. Adobe Developer Adobe Stock Contributor Business Customers K-12 and Higher Education Adobe Fonts Adobe Substance 3D Assets Demo Assets Lightroom Adobe Sign Adobe Substance 3D Community Document Cloud Medium Assets Adobe Spark Behance Fuse Mixamo 0 https://www.adobe.com/legal/terms.html 1/10 9/15/21,9:17 PM Legal FAj Adobe Sign In Adobe General Terms Ill]LILULIUI I(CdL H,d Dub111Cb])UI IUCI UI IC UI/Au UUC]Uu]II IC]] JLdI I](�IULI I d�LICdLIVC LIUUU I U I ICdI I I�,LI CdLI VC LIUUU I U I CI WflpI IBC,UI VUIUI I ICI IL Cloud),then(A)you are a"Business User"of such Business;(B)your Adobe profile associated with such Entitlement is a"Business Profile';and(C)all references to"you"in these Terms will mean such Business.If you are a Business User,you agree that,due to your receipt of Entitlements from such Business,(1)Adobe may provide such Business with the ability to access,use,remove,retain,and control your Business Profile and all Content therein whether uploaded or imported before or after the date these Terms were last updated;(2)your use of the Services and Software is governed by such Business's agreement with Adobe;and(3)Adobe may provide your personal information to such Business.If you are a Business User with Entitlements from multiple Businesses,you may have separate Business Profiles associated with each Business.As a Business User,you may have different agreements with or obligations to a Business,which may affect your Business Profile or your Content.Adobe is not responsible for any violation by you of such agreements or obligations.If you did not receive Entitlements from a Business(e.g.,you purchased a Creative Cloud for individuals plan and received Entitlements through this plan),then(a)you are a"Personal User;(b)your Adobe profile is a personal profile;(c)you maintain sole access and control over all Content in your personal account or personal profile(except as otherwise indicated in the Privacy Policy);and(d)all references to "you"in these General Terms will mean you as an individual.If you received Entitlements through a personal plan and from a Business,then you are both a Personal User and a Business User.You are a Personal User when you utilize the Entitlements you obtained through your personal plan,and you are a Business User when you utilize your Entitlements provided by a Business. 1.4 Business Email Domains.As a Personal User or a Business User,you may create an Adobe account using an email address provided or assigned to you by a Business(such as your work email address).If the Business establishes a direct relationship with us,they may want to add your account to such relationship.If this happens,the Business may,with prior notice,roll your account into the Business's account.This means the Business may(A) access the account;(B)take control over the account and any Content therein whether stored,uploaded,or imported before or after the date these Terms were last updated;and(C)recommend any non-Business Content associated with such account to be moved to a new account that utilizes an email address not associated with such Business.You,as an individual or a Business User,also acknowledge that Adobe may provide your personal information to such Business,such as your name or email address.If you do not want a Business to access,use,remove,retain,or control an account or profile,then do not use a Business email address with that account.Information regarding how you may change the email address associated with your account may be found here. 1.5 Ownership.You(as a Business or an individual,as applicable)retain all rights and ownership of your Content.We do not claim any ownership rights to your Content. 1.6 Updates to Terms.We may make changes to the Terms from time to time,and if we do,we will notify you by revising the date at the top of the Terms and,in some cases,we may provide you with additional notice.You should look at the Terms regularly.Unless otherwise noted,the amended Terms will be effective immediately,and your continued use of our Services and Software will confirm your acceptance of the changes.If you do not agree to the amended Terms,you must stop using our Services and Software. 2.Privacy. 2.1 Privacy.For information about how we collect,use,share,or otherwise process information about you and your use of our apps and websites, please see our Privacy Policy.You have the option to manage information preferences here. 2.2 Our Access to Your Content.Where permitted by law,we will only access,view,or listen to your Content(defined in section 4.1(Content)below) in limited ways.For example,in order to perform the Services,we may need to access,view,or listen to your Content to(A)respond to Feedback or support requests;(B)detect,prevent,or otherwise address fraud,security,legal,or technical issues;and(C)enforce the Terms.Our automated systems may analyze your Content using techniques such as machine learning in order to improve our Services and Software and the user experience.Learn more about the machine learning we do. 2.3 Data Processing Agreement.Where customer information includes personal information and where you are considered a"Data Controller"and Adobe is a"Data Processor"as defined under the General Data Protection Regulation EU Regulation 2016/679("GDPR"),the terms of the Ado ata Processing Agreement("DPA")(available here),including the European Commission approved Standard Contractual Clauses,as applicable, y to the processing of such personal information and are incorporated by reference into the Terms. https://www.adobe.com/legal/terms.html 2/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms of information included within this term or any similar term(such as"sensitive personal data'or"special categories of personal information")as used in applicable data protection or privacy laws. 2.5 Transfer of Personal Information.We process and store information in the U.S.and other countries.By using our apps and websites,you agree that you authorize Adobe to transfer your personal information across national borders and to other countries where Adobe and its partners operate. For example,personal information collected from users in China will be exported outside of China. 3.Use of Services and Software. 3.1 License.Subject to your compliance with the Terms and applicable law,you may access and use the Services and Software that we make available, and that you license from us.Your license(s)expire at the end of the term set forth in your order document.The version(s)of the Services and Software available at your renewal date may be different from the version(s)available when you first purchased your license(s)from Adobe.The versions of the Services and Software that Adobe supports can be found here.You agree that your decision to use or purchase Software or Services is not contingent on the delivery of any future functionality or features,or dependent on any oral or written public comments made by us regarding future functionality or features. 3.2 Adobe Intellectual Property.We(and our licensors)remain the sole owner of all right,title,and interest in the Services and Software.Except as stated in the Terms,we do not grant you any rights to patents,copyrights,trade secrets,trademarks,or any other rights in respect to the items in the Services or Software.We reserve all rights not granted under the Terms. 3.3 Storage.We recommend that you back up your Content and Creative Cloud Customer Fonts elsewhere regularly if the Services provide storage and this functionality is enabled by the applicable Services.We may create reasonable technical limits on file size,storage space,processing capacity, and other technical limits.We may suspend the Services until you are within the storage space limit associated with your account.At the end of your license term,we will use commercially reasonable efforts to allow you to transition your Content out of the Services.The transition must be completed within 30 days from the date of the termination or expiration of your license term.At the end of this 30-day transition period,we reserve the right to delete your Content.You should download any Content that you have stored in the Services before your license ends. 3.4 User-Generated Content.We may host user-generated content from our users.If you access our Services,you may come across user-generated content that you find offensive or upsetting.Your sole remedy is to stop viewing the content.If available,you may also click on the"Report"button to report offensive user-generated content to us. 3.5 Sample Files."Sample Files'means Adobe-provided audio,visual,video,or other content files for use in tutorials,demonstrations,and for other trial purposes,which may be identified as sample files.Sample Files cannot be used for any other purpose than for which they were provided.You cannot distribute Sample Files in any way that allows a third party to use,download,extract,or access the Sample Files as a stand-alone file,and you cannot claim any rights in the Sample Files. 3.6 Content Files."Content Files"means Adobe assets provided as part of the Services and Software.Unless documentation or specific licenses (including but not limited to Additional Terms)state otherwise,we grant you a personal,non-exclusive,non-sublicensable,and non-transferable license to use the Content Files to create your end use(i.e.,the derivative application or product authored by you)into which the Content Files,or derivations thereof,are embedded for your use("End Use").You may modify the Content Files prior to embedding them in the End Use.You may reproduce and distribute Content Files only in connection with your End Use,however,under no circumstances can you distribute the Content Files on a stand-alone basis,outside of the End Use. 3.7 Free memberships,offers,and trials.Adobe may offer free memberships,offers,and trial memberships in its sole discretion.If access to the Services or Software is provided to you for free or for trial purposes,such access is governed by these Terms.At any time prior to or during the free or trial period,Adobe may,in its sole discretion,terminate the free or trial access without prior notice and without any liability to you,to the ext permitted under applicable law,for any reason,including to prevent abuse of the free or trial access.After the free or trial access period expi ay only continue using the Services or Software by enrolling in a paid subscription,if available,or as otherwise permitted by Adobe.During the rial https://www.adobe.com/legal/terms.html 3/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms you produce with the NFR Version for any commercial purposes. 3.9 Adobe Talent. (A)You may not post jobs that point to specific work contests or other opportunities that solicit customized and unpaid creative work from creative professionals.Any such postings may be removed without refund. (B)We offer a paid"Talent Search"feature to recruiters and companies looking to discover and hire creative talents.By uploading a public profile or public project on the Services,you agree that the public information may be included in Talent Search results. 3.10 Creative Cloud Customer Fonts. (A)For any font or font file you upload or submit to the Services and Software("Creative Cloud Customer Fonts")you represent and warrant that you have all necessary rights to allow us to use,reproduce,display,host,and distribute the Creative Cloud Customer Fonts through the Services and Software for your use.Creative Cloud Customer Fonts are not considered Content,as defined in the Terms.Adobe does not represent or warrant that any such Creative Cloud Customer Fonts will be compatible with or be suitable for use with the Services or Software. (B)In the event we are informed by a third party or become aware that you do not have the rights to which you warrant in section 3.10(A)(Creative Cloud Customer Fonts)or that your Creative Cloud Customer Fonts violate third-party Intellectual Property Rights,then we may remove the Creative Cloud Customer Fonts from your account,from the Services,or from the Content that uses that Creative Cloud Customer Fonts.If we remove your Creative Cloud Customer Fonts from your account,the Services,or the Content that uses the Creative Cloud Customer Fonts,the display of your Content may change.Learn more about how your Content may change. (C)You may revoke our access to your Creative Cloud Customer Fonts and terminate our rights at any time by deleting your Creative Cloud Customer Fonts from the Service. (D)Upon any termination or closure of your account,we reserve the right to delete your Creative Cloud Customer Fonts.Some copies of your Creative Cloud Customer Fonts may be retained as part of our routine backups. (E)We may collect information connected to your use of the Creative Cloud Customer Fonts,such as names of the Creative Cloud Customer Fonts that you upload and how you use the Creative Cloud Customer Fonts. 3.11 Other License Types. (A)Prerelease or Beta Version.We may designate the Services or Software,or a feature of the Services or Software,as a prerelease or beta version ("Beta Version").A Beta Version does not represent the final product and may contain bugs that may cause system or other failure and data loss.We may choose not to release a commercial version of the Beta Version.You must promptly cease using the Beta Version and destroy all copies of the Beta Version if we request you to do so.In exchange for your use of a Beta Version,you agree that Adobe may collect data regarding your use of the Beta Version to improve our products and personalize your experience,regardless of whether or not you have opted-out of data collection for non- Beta Versions.If you do not wish to have your usage tracked,you must discontinue your use of the Beta Version by uninstalling such Beta Version or utilizing a non-Beta Version of the Services or Software.Any separate agreement we enter into with you governing the Beta Version will supersede these provisions. (B)Education Version.If we designate the Services or Software to be for use by educational users("Educational Version"),then you may only use the Educational Version if you meet the eligibility requirements stated here.You may install and use the Educational Version only in the country where you are qualified as an educational user.If you reside in the European Economic Area,then the word"country"in the prior sentence means the European Economic Area. 3.12 Third-Party Services and Software.The Services and Software may include third-party services and software,and you are responsible for complying with any and all third-party terms that apply.Some third-party terms that may be applicable to your use of the Services and Software are available.Access to third-party services and software is provided for convenience only,and Adobe has no responsibility for such third-party services and software. 4.Your Content. 4.1 Content."Content"means any text,information,or material,such as audio files,video files,electronic documents,or images,that you u import into,or create with the Services or Software in connection with or through your use of the Services.You must not upload any Conten prohibited by any applicable law.We reserve the right to remove Content or restrict access to Content,Services,and Software if any of your Content is https://www.adobe.com/legal/terms.html 4/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms Software,when you upload Content to the Services or Software,you grant us a nonexclusive,worldwide,royalty-free,sublicensable,and transferrable license to use,reproduce,publicly display,distribute,modify(so as to better showcase your Content,for example),publicly perform,and translate the Content. 4.3 Sharing Your Content. (A)Sharing.Some Services and Software may provide features that allow you to Share your Content with other users or to make it public."Share" means to email,post,transmit,stream,upload,or otherwise make available(whether to us or other users)through your use of the Services and Software.Other users may use,copy,modify,or re-share your Content in many ways.Please carefully consider what you choose to Share or make public as you are responsible for the Content that you Share. (B)Level of Access.We do not monitor or control what others do with your Content.You are responsible for determining the limitations that are placed on your Content and for applying the appropriate level of access to your Content.If you do not choose the access level to apply to your Content, the system may default to its most permissive setting.It is your responsibility to let other users know how your Content may be Shared and to adjust the setting related to accessing or sharing your Content. (C)Comments.Any comments that you submit through the Services and Software are not anonymous and may be viewed by other users.Your comments may be deleted by you,by other users,or by us. 4.4 Termination of License.You may revoke this license to your Content and terminate our rights at any time by removing your Content from the Service.Some copies of your Content may be retained as part of our routine backups,however. 4.5 Feedback.You have no obligation to provide us with ideas,suggestions,proposals,or bug or crash reports("Feedback").If you submit Feedback to us however,then you grant us a non-exclusive,irrevocable,perpetual,worldwide,royalty-free,sublicensable,and transferable license to make,use,sell, have made,offer to sell,import,export,reproduce,publicly display,distribute,modify,and publicly perform the Feedback. S.Your Account. 5.1 Account Information.You are responsible for all activity that occurs via your account even if that activity is not by you or is without your knowledge or consent.Please notify Customer Support immediately if you become aware of any unauthorized use of your account.You may not(A) share your account information(except with an authorized account administrator),whether intentionally or unintentionally;or(B)use another person's account.Your account administrator may use your account information to manage your use and access to the Services and Software.For PhoneGap, we reserve the right to monitor and enforce subscription plan limits and restrictions,including,but not limited to,the right to charge for overages. 5.2 Free Account Inactivity.You are responsible for keeping your account active,which means you must sign in periodically to avoid any disruption or loss of access to the Services and Software,or termination of your account.If you don't sign into your account periodically,we reserve the right to assume your account is inactive,and you agree that we may close it for you.You understand that you will lose access to any Content stored in your account upon closure.Prior to closing your account for inactivity,we will attempt to provide notice to you.For the avoidance of doubt,this section 5.2 (Account Inactivity)does not apply to paid accounts in good standing. 6.User Conduct. 6.1 Responsible Use.The Adobe communities often consist of users who expect a certain degree of courtesy and professionalism.You must use the Services and Software responsibly. 6.2 Misuse.You must not misuse the Services or Software.For example,you must not: (A)use the Services or Software without,or in violation of,a written license or agreement with Adobe; (B)copy,modify,host,stream,sublicense,or resell the Services or Software; (C)enable or allow others to use the Services or Software using your account information; (D)offer,use,or permit the use of the Services or Software in a computer services business,third-party outsourcing service,on a membersh subscription basis,on a service bureau basis,on a time-sharing basis,as a part of a hosted service,or on behalf of any third party; 0 (E)use the Software to construct any kind of database or dataset; https://www.adobe.com/legal/terms.html 5/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms (1)Share any Content that is unlawful,harmful,threatening,obscene,violent,abusive,tortious,defamatory,libelous,vulgar,lewd,profane,invasive of another's privacy,hateful,or otherwise objectionable; (1)Share any Content that sexualizes minors or that is intended to facilitate inappropriate interactions with minors,other Adobe users,or the public; (K)impersonate any person or entity,or falsely state or otherwise misrepresent your affiliation with a person or entity; (L)attempt to disable,impair,or destroy the Services or Software; (M)upload,transmit,store,or make available any Content,Creative Cloud Customer Fonts,or code that contains any viruses,malicious code,malware, or any components designed to harm or limit the functionality of the Services or Software; (N)disrupt,interfere with,or inhibit any other user from using the Services or Software(such as stalking,intimidation,harassment,or incitement or promotion of violence or self-harm); (0)engage in chain letters,junk mails,pyramid schemes,phishing,spamming,fraudulent activities,or other unsolicited messages; (P)place an advertisement of any products or services in the Services except with our prior written approval; (Q)use any data mining or similar data gathering and extraction methods in connection with the Services or Software,including data scraping for machine learning or other purposes; (R)artificially manipulate or disrupt the Services or Software(such as manipulating appreciations on Behance or driving users to third-party sites); (S)create Adobe accounts for the purpose of violating these terms or for circumventing account termination or other types of actions taken by Adobe; (T)manipulate or otherwise display the Services or Software by using framing or similar navigational technology;or (U)violate applicable law. 7.Fees and Payment. 7.1 Taxes and Third-Party Fees.You must pay any applicable taxes and third-party fees(including,for example,telephone toll charges,mobile carrier fees,ISP charges,data plan charges,credit card fees,foreign exchange fees,and foreign transaction fees).We are not responsible for these fees.Contact your financial institution with questions about fees.We may take steps to collect the fees you owe us.You are responsible for all related collection costs and expenses.If you are located in a different country from the applicable Adobe entity with which you are transacting(i.e.,Adobe Inc.for North American customers and Adobe Systems Software Ireland Limited for customers in all other countries),your payments will be made to a foreign entity. 72 Credit Card Information.You authorize us to store your payment method and use it in connection with your use of the Services and Software as described in your Subscription and Cancellation Terms.To avoid interruption of your service,we may participate in programs supported by your card provider to try to update your payment information.You authorize us to continue billing your account with the updated information that we obtain. 8.Your Warranty and Indemnification Obligations. 8.1 Warranty.By uploading your Content to the Services or Software,you agree that you have:(A)all necessary licenses and permissions to use and Share your Content;and(B)the rights necessary to grant the licenses in the Terms. 8.2 Indemnification.You will indemnify us and our subsidiaries,affiliates,officers,agents,employees,partners,and licensors from any claim,demand, loss,or damage,including reasonable attorneys'fees,arising out of or related to your Content,Creative Cloud Customer Fonts,your use of the Services or Software(as applicable),or your violation of the Terms.We have the right to control the defense of any claim,action,or matter subject to indemnification by you with counsel of our own choosing.You will fully cooperate with us in the defense of any such claim,action,or matter. 9.Disclaimers of Warranties. 9.1 Unless stated in the Additional Terms,the Services and Software are provided"AS-IS"To the maximum extent permitted by law,we disclaim all warranties,express or implied,including the implied warranties of non-infringement,merchantability,and fitness for a particular purpose.We make no commitments about the content within the Services.We further disclaim any warranty that(A)the Services or Software will meet your requirements or will be constantly available,uninterrupted,timely,secure,or error-free;(B)t lts obtained from the use of the Services or Software will be effective,accurate,or reliable;(C)the quality of the Services or Softwar et your expectations;or(D)any errors or defects in the Services or Software will be corrected. https://www.adobe.com/legal/terms.html 6/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms damage to your Content;(B)the deletion of Content by anyone other than Adobe;or(C)the inclusion of your Content by third parties on other websites or in other media. 10.Limitation of Liability. 10.1 Unless stated in the Additional Terms,we are not liable to you or anyone else for any special,incidental,indirect,consequential,moral, exemplary or punitive damages whatsoever,regardless of cause,including losses and damages(A)resulting from loss of use,data, reputation,revenue,or profits;(B)based on any theory of liability,including breach of contract or warranty,negligence,or other tortious action;or(C)arising out of or in connection with your use of or access to the Services or Software.Nothing in the Terms limits or excludes our liability for gross negligence,intentional misconduct of Adobe or its employees,death,or personal injury. 10.2 Our total liability in any matter arising out of or related to the Terms is limited to the greater of(A)US$100;or(B)the aggregate amount that you paid for access to the Services and Software during the three-month period preceding the event giving rise to the liability. 10.3 These limitations and exclusions in this section 10(Limitation of Liability)apply to the maximum extent permitted by law even if(A)a remedy does not fully compensate you for any losses or fails of its essential purpose;or(B)we knew or should have known about the possibility of damages. 10.4 These Terms set forth the entire liability of Adobe and its affiliates as well as your exclusive remedy with respect to access and use of the Services and Software. 11.Termination. 11.1 Termination by You.You may stop using the Services and Software at any time.Termination of your account does not relieve you of any obligation to pay any outstanding fees. 11.2 Termination by Us.If we terminate the Terms,or your use of the Service(s)or Software for reasons other than for cause,we will make reasonable efforts to notify you at least 30 days prior to termination via the email address you provide to us with instructions on how to retrieve your Content. Please note you may lose access to your Content upon termination,as described in Section 4.4(Termination of License).Unless stated in any Additional Terms,we may,at any time,terminate or suspend your right to use and access the Services or Software if: (A)you breach any provision of the Terms(or act in a manner that clearly shows you do not intend to,or are unable to,comply with the Terms),- (B)you fail to make the timely payment of fees for the Services or Software,if any; (C)you physically,verbally,or through other means abuse,threaten,bully,or harass us or our personnel(in such circumstances,we may alternatively suspend or restrict your access to the Services or Software); (D)you have repeatedly made complaints in bad faith or without a reasonable basis,and continue to do so after we have asked you to stop(in such circumstances,we may alternatively suspend or restrict your access to the Services or Software); (E)we are required to do so by law(for example,where the provision of the Services or Software to you is,or becomes,unlawful); (F)we elect to discontinue the Services or Software,in whole or in part(such as if it becomes impractical for us to continue offering Services in your region due to change of law);or (G)there has been an extended period of inactivity in your free account. 113 Survival.Upon the expiration or termination of the Terms,some or all of the Services and Software may cease to operate without prior notice.Your indemnification obligations,our warranty disclaimers and limitations of liabilities,and dispute resolution provisions stated in the Terms will survive. 12.Trade Sanctions and Export Control Compliance.The Services and Software,and your use of them,are subject to laws,restrictions,and regulations of the United States and other jurisdictions that(A)govern the import,export,and use of the Services and Software;and(B)may, t us from providing the Services and Software to you without notice.By using the Services and Software,you agree to comply with all such l restrictions,and regulations,and you warrant that you are not prohibited from receiving the Services and Software by the laws of anyjurisdic https://www.adobe.com/legal/terms.html 7/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms repairing the goods;(3)paying the cost of replacing the goods or of acquiring equivalent goods;and(4)paying the cost of having the goods repaired;or (B)in the case of supply of services,our doing either or both of the following:(1)supplying the services again;and(2)paying the cost of having the services supplied again. 14.Dispute Resolution. 14.1 Process.If you have any concern or dispute,you agree to first try to resolve the dispute informally by contacting us.If a dispute is not resolved within 30 days of receipt by us,any resulting legal actions must be resolved through final and binding arbitration,including any question of whether arbitration is required,except that you may assert claims in small claims court if your claims qualify.Claims related to the Terms,Services,or Software are permanently barred if not brought within one year of the event resulting in the claim. 14.2 Rules.If you reside in the Americas,JAMS will administer the arbitration in Santa Clara County,California pursuant to its Comprehensive Arbitration Rules and Procedures.If you reside in Australia,New Zealand,Japan,mainland China,Hong Kong SAR of China,Macau SAR of China,Taiwan region,South Korea,India,Sri Lanka,Bangladesh,Nepal,or a member state of the Association of Southeast Asian Nations(ASEAN),then the Singapore International Arbitration Centre(SIAC)will administer the arbitration in Singapore under its Rules of Arbitration,which rules are deemed to be incorporated by reference in this section.Otherwise,the London Court of International Arbitration(LCIA)will administer the arbitration in London under the LCIA Arbitration Rules.There will be one arbitrator that you and Adobe mutually select.The arbitration will be conducted in the English language,but any witness whose native language is not English may give testimony in the witness'native language,with simultaneous translation into English(at the expense of the party presenting the witness).Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over you and us. 14.3 No Class Actions.You may only resolve disputes with us on an individual basis,and you may not bring a claim as a plaintiff or a class member in a class,consolidated,or representative action. 14.4 Injunctive Relief.Notwithstanding the foregoing,in the event of your or others'unauthorized access to or use of the Services or Software in violation of the Terms,you agree that we are entitled to apply for injunctive remedies(or an equivalent type of urgent legal relief)in any jurisdiction. 15.Audit Rights.If you are a Business,then we may,no more than once every 12 months,upon seven 7 days'prior notice to you,appoint our personnel or an independent third-party auditor who is obliged to maintain confidentiality to inspect(including manual inspection,electronic methods, or both)your records,systems,and facilities to verify that your installation and use of any and all Services or Software is in conformity with its valid licenses from us.Additionally,you will provide us with all records and information requested by us within 30 days of our request in order for us to verify that the installation and use of any and all Services and Software is in conformity with your valid licenses.If the verification discloses a shortfall in licenses for the Services or Software,you will immediately acquire any necessary licenses,subscriptions,and applicable back maintenance and support. If the underpaid fees exceed 5%of the value of the payable license fees,then you will also pay for our reasonable cost of conducting the verification. 16.Updates to Services and Software and Availability. 16.1 Updates to the Services and Software.We may modify,update,or discontinue the Services or Software(including any portions or features)at any time,without liability to you or anyone else.However,for changes to paid offerings,we will make reasonable efforts to notify you of the modification,update,or discontinuation.If we discontinue the Services or Software in its entirety,we will use reasonable commercial efforts to allow you to transition your Content,and we may provide you with a pro rata refund for any unused fees for that Service or Software that you prepaid. 16.2 Availability.Webpages describing the Services are accessible worldwide,but this does not mean all Services or service features are available in your country or that user-generated content available via the Services is legal or available in your country.Access to certain Services(or certain Service features,Sample Files,or Content Files)in certain countries may be blocked by us or foreign governments.It is your responsibility to make sure your use of the Services is legal or available where you use them.Services are not available in all languages. 17.No Modifications,Reverse Engineering.Except as expressly permitted in the Terms,you may not(A)modify,port,adapt,or translate a ion of the Services or Software;or(B)reverse engineer(including but not limited to monitoring or tracking the inputs and outputs flowing through a https://www.adobe.com/legal/terms.html 8/10 9/15/21,9:17 PM Legal FAJ Adobe Sign In Adobe General Terms suppliers'proprietary rights in the Services and Software are protected. 18.Miscellaneous. 18.1 English Version.The English version of the Terms will be the version used when interpreting or construing the Terms. 18.2 Notice to Adobe.You may send notices to us at the following address:Adobe Inc.,345 Park Avenue,San Jose,California,95110-2704,USA, Attention:General Counsel. 18.3 Notice to You.We may notify you by email,postal mail,postings within the Services,or other legally accepted means.It is your responsibility to keep your account information current to receive notifications. 18.4 Non-Assignment.You may not assign or otherwise transfer the Terms or your rights and obligations under the Terms,in whole or in part,without our written consent,and any such attempt will be void.We may transfer our rights under the Terms to a third party. 18.5 Government Terms.If you are a U.S.government entity,or if the Terms become subject to the Federal Acquisition Regulations(FAR),then,the Services and Software,provided under the Terms are"Commercial Item(s),"as that term is defined at 48 C.F.R.52.101,consisting of"Commercial Computer Software'and"Commercial Computer Software Documentation,"and services related thereto,as such terms are used in 48 C.F.R.§12.212 or 48 C.F.R.§2277202,as applicable.Consistent with 48 C.F.R.§12.212 or 48 C.F.R.§2277202-1 through 52277202-4,as applicable,the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S.Federal Government End Users(A)only as Commercial Items,- and(B)with only those rights as are granted to all other end users pursuant to the terms and conditions of the Terms.Unpublished rights are reserved under the laws of the United States-Adobe Inc.,345 Park Avenue,San Jose,CA 95110-2704,USA. 18.6 Headings.Headings used in the Terms are provided for convenience only and will not be used to construe meaning or intent. 18.7 Severability.If any provision of the Terms is held invalid or unenforceable for any reason,the remainder of the Terms will continue in full force and effect. 18.8 No Waiver.Our failure to enforce or exercise any provision of the Terms is not a waiver of that provision. 18.9 Force Majeure.Neither party will be liable to the other for any delay or failure to perform any obligation(other than your payment obligations to Adobe)under the Terms if the delay or failure is due to unforeseen events,which occur after the effectiveness of the Terms and which are beyond the reasonable control of the parties,such as strikes,blockade,war,terrorism,riots,natural disasters,refusal of license by the government or other governmental agencies,in so far as such an event prevents or delays the affected party from fulfilling its obligations and such party is not able to prevent or remove the force majeure at reasonable cost. 19.DMCA.We respect the Intellectual Property Rights of others,and we expect our users to do the same.We will respond to clear notices of copyright infringement consistent with the Digital Millennium Copyright Act("DMCA").You can learn more about Adobe's IP Takedown policies and practices here. Adobe Inc.:345 Park Avenue,San Jose,California 95110-2704 Adobe Systems Software Ireland Limited:4-6 Riverwalk,City West Business Campus,Saggart,Dublin 24 Adobe General Terms of Use-en US-20200416 A > Legal > Adobe General Terms 0- Shop for https://www.adobe.com/legal/terms.html 9/10 9/15/21,9:17 PM Legal FAj Adobe Sign In Adobe General Terms For mobile Experience Cloud Support Resources Adobe Account Adobe Featured downloads Q Adobe Acrobat Reader O Photoshop 0 Illustrator ® Change region v In Copyright©2021 Adobe.All rights reserved_ / Privacy / Terms of Use / Cookie preferences / Do not sell my personal information / [J AdChoices 0 https://www.adobe.com/legal/terms.html 10/10 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms Adobe Subscription and Cancellation Terms Creative Cloud,Document Cloud and Acrobat Creative Cloud for Education Creative Cloud for Teams Adobe Stock Resellers Adobe Font Marketplace Adobe Captivate,Presenter,Presenter Video Express,RoboHelp,RoboHelp Server,FrameMaker,FrameMaker XML Author, FrameMaker Publishing Server,Technical Communication Suite,and Director Creative Cloud, Document Cloud and Acrobat Month to month Subscription Terms Your subscription begins as soon as your initial payment is processed.Your subscription will automatically renew each month without notice until you cancel.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every month until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes (such as VAT or GST if the rate does not include it),every month upon renewal until you cancel. We may change your plan's rate each monthly renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-month term,we will accordingly adjust the tax-inclusive price for your plan on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of that month's billing period. *Specific countries require concellotions to be mode only by contacting Customer Support.See the fist of countries here. 0 Month to month,direct debit https://www.adobe.com/legal/subscription-terms.html 1/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms GST if the rate does not include it),every month upon renewal until you cancel. We may change your plan's rate each monthly renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-month term,we will accordingly adjust the tax-inclusive price for your plan on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of that month's billing period. *Specific countries require cancellations to be made only by contacting Customer Support.See the fist of countries here. Annual contract,paid monthly Subscription Terms Your subscription begins as soon as your initial payment is processed.Your subscription will automatically renew annually without notice until you cancel.You authorize us to store your payment method(s)and to automatically charge your payment method(s) every month until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every month of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date.lf your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment, or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. *Specific countries require cancellations to be made only by contacting Customer Support.See the list of countries here. 0 Annual contract,prepaid https://www.adobe.com/legal/subscription-terms.html 2/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms you cancel. We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every year upon renewal until you cancel.We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. *Specific countries require cancellations to be made only by contacting Customer Support.See the list of countries here. Annual contract,direct debit and bank transfer Subscription Terms Your subscription begins as soon as your initial order is processed(or after funds are received from your bank transfer or convenience store payment).Full payment of the stated annual rate,plus applicable taxes,is due within 30-days of placing your order. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until your contracted term. *Specific countries require cancellations to be made only by contacting Customer Support.See the list of countries here. Multiple year contract,prepaid(available in select countries) Subscription Terms Your subscription begins as soon as your initial payment is processed.You will be charged,in one lump sum,the annual rate stated at the time of purchase,plus applicable taxes.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every year until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every year upon renewal until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. https://www.adobe.com/legal/subscription-terms.html 3/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. *Specific countries require cancellations to be made only by contacting Customer Support.See the fist of countries here. Creative Cloud for Education Education,annual contract,paid monthly Subscription Terms Your subscription begins as soon as your initial payment is processed.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every month of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. We may verify your academic status at any time to confirm eligibility for education pricing.If it is determined you are not eligible,we may suspend your account or move you to the then current,non-education subscription pricing.Your access to any education offering is provided at Adobe's sole discretion. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. *Specific countries require cancellations to be made only by contacting Customer Support.See the list of countries here. Education,annual contract,prepaid Subscription Terms 0 https://www.adobe.com/legal/subscription-terms.html 4/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. We may verify your academic status at any time to confirm eligibility for education pricing.If it is determined you are not eligible,we may suspend your account or move you to the then current,non-education subscription pricing.Your access to any education offering is provided at Adobe's sole discretion. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. *Specific countries require cancellations to be mode only by contacting Customer Support.See the list of countries here. Education for Teams,annual contract,paid monthly Subscription Terms Once your order is processed,your subscription will begin and you(or the acting Team Admin)can invite team members and delegate access.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every month of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. Team Admins can purchase additional licenses at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract.All team licenses will co-terminate and will automatically renew,on your annual renewal date,until you cancel. By placing your order,you represent and warrant that(i)you agree to these terms on behalf of your employer or another entity;(ii) you have full legal authority to bind your employer or such entity to these terms;and(iii)you are responsible for all use of the licenses purchased in this order or future orders. https://www.adobe.com/legal/subscription-terms.html 5/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. *Specific countries require cancellations to be made only by contacting Customer Support.See the fist of countries here. Education for Teams,annual contract,prepaid Subscription Terms Once your order is processed,your subscription will begin and you(or the acting Team Admin)can invite team members and delegate access.You will be charged,in one lump sum,the annual rate stated at the time of purchase,plus applicable taxes.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every year upon renewal until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every year upon renewal until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. Team Admins can purchase additional licenses at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract.All team licenses will co-terminate and will automatically renew,on your annual renewal date,until you cancel. By placing your order,you represent and warrant that(i)you agree to these terms on behalf of your employer or another entity;(ii) you have full legal authority to bind your employer or such entity to these terms;and(iii)you are responsible for all use of the licenses purchased in this order or future orders. We may verify your academic status at any time to confirm eligibility for education pricing.If it is determined you are not eligible,we may suspend your account or move you to the then current,non-education subscription pricing.Your access to any education offering is provided at Adobe's sole discretion. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*.If you cancel within 0 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. https://www.adobe.com/legal/subscription-terms.html 6/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms r%n1IUCL`VIILIG<l,POW iIwIranty Subscription Terms Once your order is processed,your subscription will begin and you(or the acting Team Admin)can invite team members and delegate access.You authorize us to store your payment method(s)and automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),every month of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Admin Console. Team Admins can purchase additional licenses at any time at the rates available at the time of purchase All team licenses will co- terminate or automatically renew,on your monthly renewal date,until you cancel. By placing your order,you represent and warrant that(i)you agree to these terms on behalf of your employer or another entity;(ii) you have full legal authority to bind your employer or such entity to these terms;and(iii)you are responsible for all use of the licenses purchased in this order or future orders. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. Annual contract,prepaid Subscription Terms Once your order is processed,your subscription will begin and you(or the acting Team Admin)can invite team members and delegate access.You will be charged the rate stated at the time of purchase,in one lump sum,plus applicable taxes.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every year until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable taxes(such as VAT or GST if the rate does not include it),each year upon renewal until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we ma suspend your subscription.You can edit your payment information anytime in your Admin Console. 0 https://www.adobe.com/legal/subscription-terms.html 7/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms you have full legal authority to bind your employer or such entity to these terms;and(iii)you are responsible for all use of the licenses purchased in this order or future orders. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. Annual contract,direct debit and bank transfer Subscription Terms Once your order is processed,your subscription will begin and you(or the acting Team Admin)can invite team members and delegate access.Team Admins can purchase additional licenses at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract.All team licenses will co-terminate when you cancel. By placing your order,you represent and warrant that(i)you agree to these terms on behalf of your employer or another entity;(ii) you have full legal authority to bind your employer or such entity to these terms;and(iii)you are responsible for all use of the licenses purchased in this order or future orders. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms You can cancel your subscription anytime by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. Annual contract,Purchase order Subscription Terms Once your order is processed,your subscription will begin and you(or the acting Team Admin)can invite team members and delegate access. Subject to credit approval,Team Admins can purchase additional licenses at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract.Full payment for additional licenses is required within 30-days of the associated invoice date.All team licenses will co-terminate when you cancel. By placing your order,you represent and warrant that(i)you agree to these terms on behalf of your employer or another entity;(ii you have full legal authority to bind your employer or such entity to these terms;and(iii)you are responsible for all use of the licenses purchased in this order or future orders. 0 https://www.adobe.com/legal/subscription-terms.html 8/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAj Adobe Sign In Adobe Subscription and Cancellation Terms Cancellation Terms You can cancel your subscription anytime by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. Adobe Stock On-demand credit purchases On-demand credit pack purchases are not refundable.If you reside outside of Japan,unused credits automatically expire 12 months from the date of purchase.If you are a resident of Japan,unused credits automatically expire 6 months from the date of purchase.If you are a resident of South Korea,you may request a full refund within 7 days after initial purchase,provided no credits have been used.As soon as your payment is processed,you may use your credits to license content.You authorize us to store your payment method(s)and charge it for all your purchases until you change your payment method.You can edit your payment information anytime in your Adobe Account page.Upon termination of your Adobe Stock account,you will forfeit any unused credits. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. On-demand asset purchases On-demand purchases are not refundable.As soon as your payment is processed,you have licensed the content.You authorize us to store your payment method(s)and charge it for all your purchases until you change your payment method.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Free Trial with purchase,annual contract,paid monthly,with rollover Free Trial and Subscription Terms: This offer is for new Adobe Stock customers only and cannot be combined with other offers.One offer per Adobe Stock customer. As part of your trial and subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. 0 https://www.adobe.com/legal/subscription-terms.html 9/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms You authorize us to store your payment method(s)and automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every month of your annual contract until you cancel.We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets from a monthly allowance of your annual plan accumulate and carry over for up to 12 consecutive billing cycles,but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription.Unused standard assets(A)are subject to a cap of a maximum of twelve times your monthly allowance;and(B) automatically expire 12 monthly billing periods after the date when they were first allocated.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel during your trial period,you will not be charged.If you cancel within 14 days of the start of your paid subscription,you'll be fully refunded. Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. Free Trial with purchase,annual contract,prepaid,with rollover Free Trial and Subscription Terms: This offer is for new Adobe Stock customers only and cannot be combined with other offers.One offer per Adobe Stock customer. As part of your trial and subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Your trial starts immediately after sign-up.At the end of your trial,your subscription begins,and Adobe will automatically charge your payment method at the rate stated at the time of trial sign-up,including any applicable taxes,on a recurring basis in accorda with the terms of your subscription.If you cancel before the end of your trial,your payment method won't be charged.You may https://www.adobe.com/legal/subscription-terms.html 10/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every year of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets from a monthly allowance of your annual plan accumulate and carry over for up to 12 consecutive billing cycles,but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription.Unused standard assets(A)are subject to a cap of a maximum of twelve times your monthly allowance;and(B) automatically expire 12 monthly billing periods after the date when they were first allocated.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel during your trial period,you will not be charged.If you cancel within 14 days of the start of your paid subscription,you'll be fully refunded. Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. First month free annual contract,paid monthly,with rollover Subscription Terms: This offer is for new Adobe Stock customers only and cannot be combined with other offers.One offer per Adobe Stock customer. As part of your subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Service begins as soon as your initial payment is processed.Your subscription will automatically renew on your annual renewal date until you cancel.Your eligibility for a first month free is determined solely by Adobe.Your access to any free trial offer is provided a Adobe's sole discretion.You authorize us to store your payment method(s)and automatically charge your payment method(s)eve month of your annual contract after your first month free until you cancel.We will automatically charge you the then-current rate for https://www.adobe.com/legal/subscription-terms.html 11/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets from a monthly allowance of your annual plan accumulate and carry over for up to 12 consecutive billing cycles(including your first month free),but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription.Unused standard assets(A)are subject to a cap of a maximum of twelve times your monthly allowance;and(B)automatically expire 12 monthly billing periods after the date when they were first allocated.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support. If you cancel during the first month of your subscription,your payment method will not be charged,and your service will continue until the end of that month. If you cancel within the first 14 days of the second month of your subscription,you'll be fully refunded.Should you cancel more than 14 days after your second month begins,you'll be charged a lump sum amount of SO%of your remaining contract obligation and your service will continue until the end of that month's billing period" Month-to-month,with rollover Subscription Terms: As part of your subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Service begins as soon as your initial payment is processed.Your subscription will automatically renew each month without notice until you cancel.You authorize us to store your payment method(s)and automatically charge your payment method(s)every month until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every month of your annual contract until you cancel. 0 https://www.adobe.com/legal/subscription-terms.html 12/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets accumulate and carry over for up to 12 consecutive billing cycles,but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription.Unused standard assets(A)are subject to a cap of a maximum of twelve times your monthly allowance;and(B)automatically expire on a rolling basis 12 monthly billing periods after the date when they were first allocated.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.If you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of that month's billing period. Month-to-month,without rollover Subscription Terms: As part of your subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Service begins as soon as your initial payment is processed.Your subscription will automatically renew each month without notice until you cancel.You authorize us to store your payment method(s)and automatically charge your payment method(s)every month until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every month of your annual contract until you cancel. We may change your plan's rate each monthly renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-month term,we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. 0 https://www.adobe.com/legal/subscription-terms.html 13/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.If you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of that month's billing period. Annual contract,paid monthly,with rollover Subscription Terms: As part of your subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Service begins as soon as your initial payment is processed.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every month of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets accumulate and carry over for up to 12 consecutive billing cycles only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription.Unused standard assets(A)are subject to a cap of a maximum of twelve times your monthly allowance,and(B)automatically expire on a rolling basis 12 monthly billing periods after the date when they were first allocated.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your https://www.adobe.com/legal/subscription-terms.html 14/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. Annual contract,paid monthly,without rollover Subscription Terms: As part of your subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Service begins as soon as your initial payment is processed.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every month of your annual contract until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets from a monthly allowance automatically expire after one billing cycle.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. Annual contract,prepaid,with rollover https://www.adobe.com/legal/subscription-terms.html 15/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAJ Adobe Sign In Adobe Subscription and Cancellation Terms Service begins as soon as your payment is processed.You will be charged,in one lump sum,the annual rate stated at the time of purchase,plus applicable taxes.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and automatically charge your payment method(s)every year until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every year upon renewal until you cancel. We may change your plan's rate each annual renewal term,and we will notify you of any rate change with the option to cancel.If the applicable VAT or GST rate(or other included tax or duty)changes during your one-year term,we will accordingly adjust the tax- inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets accumulate and carry over for up to 12 consecutive billing cycles only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription.Unused standard assets(A)are subject to a cap of a maximum of twelve times your monthly allowance;and(B)automatically expire on a rolling basis 12 monthly billing periods after the date when they were first allocated.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.If you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. Annual contract,prepaid,without rollover Subscription Terms: As part of your subscription,you may download the quantity of standard images,templates,3D assets,and audio assets reflected in the plan you have purchased.Standard images come with a Standard License,standard audio assets come with an Audio Standard License,and the other standard assets come with an Enhanced License. Service begins as soon as your payment is processed.You will be charged,in one lump sum,the annual rate stated at the time of 0 purchase,plus applicable taxes.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and automatically charge your payment method(s)every year until you cancel.We https://www.adobe.com/legal/subscription-terms.html 16/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms FAj Adobe Sign In Adobe Subscription and Cancellation Terms inclusive price for your plan mid-term on your next billing date. If you exceed the number of downloads allotted to your subscription plan,then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan.The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan. Unused standard assets from a monthly allowance automatically expire after one billing cycle.When your subscription ends,you will forfeit all rights to any unused standard assets. If your primary payment method fails,you authorize us to charge any other payment method in your account.If you have not provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. In Argentina,Chile,and Colombia,Adobe is not currently required by Argentinean,Chilean or Colombian government to charge tax. However,when the government requires Adobe to charge taxes,we will add the obligated taxes into your monthly payment total. Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.If you cancel within 14 days of your initial order,you'll be fully refunded.If you cancel after 14 days,your payment is non-refundable,and your service will continue until the end of your contracted term. Resellers Customers who purchase indirectly through resellers should ask their reseller for terms,or check the VIP program guide,as appropriate. Adobe Font Marketplace On-demand purchases are not refundable.You authorize us to store your payment method(s)and to charge it for all your purchases until you change your payment method.You can edit your payment information anytime in your Adobe Account page. Adobe Captivate, Presenter, Presenter Video Express, RoboHelp, RoboHelp Server, FrameMaker, FrameMaker XML Author, FrameMaker Publishing Server,Technical Communication Suite,and Director Subscription Terms Your subscription begins as soon as your initial payment is processed.Your subscription will automatically renew on your annual renewal date until you cancel.You authorize us to store your payment method(s)and to automatically charge your payment method(s)every month of your annual contract until you cancel.We will automatically charge you the then-current rate for your plan,plus applicable tax(such as VAT or GST if the rate doesn't include it),every month of your annual contract. 0 https://www.adobe.com/legal/subscription-terms.html 17/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms Adobe Sign In Adobe Subscription and Cancellation Terms provided us a backup payment method(s)and you fail to provide payment,or if all payment methods in your account fail,we may suspend your subscription.You can edit your payment information anytime in your Adobe Account page. For European Economic Area customers,your bank may require you to authenticate your initial purchase using a password,a one- time code sent to your mobile number,or biometric recognition.When you authenticate,you also authorize us to charge your payment method for your additional purchases without providing us further payment information or other instructions(i.e.,we will initiate future payments independently).Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products. Cancellation Terms If you cancel within 14 days of your initial order,you'll be fully refunded.Should you cancel after 14 days,you'll be charged a lump sum amount of 50%of your remaining contract obligation and your service will continue until the end of that month's billing period. *Specific countries require cancellations to be made only by contacting Customer Support.See the fist of countries here. A > Legal > Adobe Subscription and Cancellation Terms Shop for For business For education For mobile Experience Cloud Support Resources Adobe Account Adobe Featured downloads Adobe Acrobat Reader Photoshop Illustrator ® Change region v �Adol;&dea �Ibb>dcedldnstagram 0 Copyright©2021 Adobe.All rights reserved. / Privacy / Terms of Use / Cookie preferences / Do not sell my personal information / AdChoices https://www.adobe.com/legal/subscription-terms.html 18/19 9/15/21,9:18 PM Adobe Subscription and Cancellation Terms https://www.adobe.com/legal/subscription-terms.html 19/19 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAJ Adobe Sign In Adobe Value Incentive Plan Terms And Conditions ADOBE VALUE INCENTIVE PLAN TERMS AND CONDITIONS This Value Incentive Plan("VIP"or"Program")Commercial Membership Agreement('Agreement")sets forth the terms of your participation as a Member in the Program.The Agreement is effective as of the date of online enrollment.This Agreement is entered into by and between Adobe and the customer identified in on-line enrollment to become a Member'Adobe"shall mean either ADOBE INC.,a Delaware corporation having a place of business at 345 Park Avenue,San Jose,CA 95110-2704,if the Agreement is entered into with a Member's organization that is located in the United States,Canada,or Mexico,ADOBE SYSTEMS SOFTWARE IRELAND LIMITED,a company incorporated in Ireland and having a place of business at 4-6 Riverwalk, Citywest Business Campus,Dublin 24,Ireland as authorized agent of Adobe Systems Pty Ltd(ABN 72 054 247 835),if the Agreement is entered into with a Member's organization that is located in Australia,or otherwise with ADOBE SYSTEMS SOFTWARE IRELAND LIMITED,a company incorporated in Ireland and having a place of business at 4-6 Riverwalk,Citywest Business Campus,Dublin 24,Ireland.Member shall license all software,services,and offerings available under the Program (collectively"Product")to be installed and used within the United States(including United States territories and military bases wherever located),Canada,or Mexico from Adobe U.S.Member shall license all Products to be installed and used in Australia from Adobe Ireland,as authorized agent of Adobe Systems Pty Ltd(ABN 72 054 247 835).Member shall license all Products to be installed and used in all other countries and territories from Adobe Ireland. 1. Program Description. 1.1 General and Program Term The VIP Program is a flexible licensing program designed to allow qualified and eligible customers to manage and deploy Product licenses purchased through the Program.The VIP Program is a membership program with license Subscription Periods as further defined in Section 3.4 of this Agreement.Once the organization enrolls in a membership through the VIP administration user interface and is accepted by Adobe into the Program,the organization will be a member of the Program("Member")until the earliest of when(a)Adobe terminates the Program,(b)this Agreement terminates.Member's participation is further subject to the terms stated in the program guide for the Program,which may be updated from time to time and is available at www.adobe.com/go/vip_program_guide_en("Program Guide").The Program Guide is hereby incorporated into the Agreement by reference.Adobe may change the terms of the Program at its sole discretion.If Program terms change Member may be required to reaccept the Program terms in the Console. 1.2 Termination.Notwithstanding the foregoing,either party may terminate the Agreement with or without cause on thirty(30)days prior written notice.Termination of this Agreement shall not affect Member's obligations with regard to any Products ordered prior to the termination date,including without limitation any subscription terms or payment obligations.In addition,Adobe may immediately terminate this Agreement,upon written notice,for a material breach(including but not limited to any misappropriation or infringement of Adobe's intellectual property rights).If this Agreement terminates,then Member's organization shall immediately cease use of the Products,delete the Products from all computer systems and IT equipment on which it resides,and return to Member's Account Manager any media containing the Products as well as any related materials.Account Manager means either(i)Reseller,if a transaction is through a reseller,or(ii)Adobe representative,if a transaction is with Adobe. 1.3 TOU.The access and use of the Products is governed by the applicable Adobe terms of use("TOU")available at https://www.adobe.com/legaUterms.htm1.The terms of the applicable TOUs are hereby incorporated by reference(including without limitations terms related to governing law and venue).In the event of inconsistency between the terms of this Agreement and the terms of the TOU,the terms of this Agreement shall control. 1.4 Program Products.For a complete list of Products available through the Program,Member shall contact its Account Manager or go to the Program web pages located on Adobe.com http://www.adobe.com/howtobuy/buying-programs/vip.html. All Products purchased through the Program are solely for use within Member's own organization and all re-sale,sublicensing, https://www.adobe.com/howtobuy/buying-programs/vip-terms.htmi 1/7 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAj Adobe Sign In Adobe Value Incentive Plan Terms And Conditions entity that controls,is controlled by,or under common control with,Member.For the purposes of this Section 1.5,the term "control"means the direct or indirect power to direct the affairs of the other entity through at least 50%of the shares,voting rights,participation,or economic interest in this entity. 2. Participation. 2.1 Adobe ID and VIP ID.An Adobe ID will be required in order to enroll in the Program.Each Member will be assigned a VIP ID which must be referenced on all orders.Member is responsible for acts or omissions of anyone who obtains access to and use of the Products through Member. 2.2 Console The Program administration user interface is the"Admin Console'Once the terms of this agreement are accepted, the individual accepting on behalf of the organization will be assigned as the Contract Owner.The Contract Owner can add system administrator(s)(each an"Administrator").The Contract Owner and any Administrator will be provided access to the Admin Console where they will have the ability to access the Product,manage their subscriptions,and view their account information.The Admin Console will allow the Administrator to invite additional users within their organization to gain access to the Admin Console.Member authorizes any Administrator or Contract Owner to act on Member's behalf. 2.3 Confidentiality.Member shall treat VIP ID as confidential and not share or disclose such information. 2.4 Memberships.The terms of Exhibit B apply to Education,Government,and Non-Profit Memberships.Member must use a separate VIP Agreement for any Products made available and ordered for use in the People's Republic of China. 3.Ordering, Pricing,and Fulfillment. 3.1 Ordering and Pricing.Member shall place Product orders with their Account Manager.All fees are determined by Member's Account Manager.Matters such as price,delivery,and payment terms must be agreed between Member and Member's Account Manager.Adobe cannot guarantee any particular discount,unless Adobe is Member's Account Manager. 3.2 Access,Admin Console Deployment,and Fulfillment Upon becoming a Member,Member's Administrator will be provided access to the available Products,through the Admin Console.Member may add many Products from the Admin Console and obtain immediate access to such Products.Adobe must receive an order for any such Products within the Grace Period. 3.3 Grace Period for Products Added in Admin Console.The Grace Period is 14 days after adding such Products.If Adobe does not receive an order for such Products within the Grace Period,then Member will no longer be allowed to add additional Products until payment is made for all added Products.Member may manage the number of Products deployed in the Console. 3.4 Agreement Anniversary Date,Subscription Period,and Renewals. 3.4.1 Anniversary Date.Unless otherwise communicated by Adobe,Member's Anniversary Date is the day twelve months after Adobe accepts Member's initial order("Anniversary Date"). 3.4.2 Subscription Period.The Subscription Period means the period that a Member may use Products and includes the initial Subscription Period and any renewal Subscription Period.The initial Subscription Period means the period that begins on Member's initial order date and ends the day prior to the Anniversary Date.With Product subscription renewal,a renewal Subscription Period will begin on the Anniversary Date and continue until the day prior to the next Anniversary Date.Use of subscription Products and any related services co-terminates on the last day of the Subscription Period.Most Consumables must be used within a single Subscription Period,and any unused Consumables will expire on the last day of the Subscription 0 Period.Additional information may be found in the Program Guide. https://www.adobe.com/howtobuy/buying-programs/vip-terms.htmi 2/7 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAJ Adobe Sign In Adobe Value Incentive Plan Terms And Conditions entitled to receive the latest generally available version of a subscription Product purchased under the program as long as the Product subscription is paid and active at the time Adobe makes the new version of the Product commercially available. 3.6 Returns.Without prejudice to any rights that a Member may have under any consumer laws in the jurisdiction that Member is located,once a Product is installed or accessed,Member cannot return it.If Member requests a return prior to installation, Member must return the entire order.Member must request the return of Products purchased under the Agreement through Member's Account Manager.Subject to any applicable warranty rights,return requests must be made to Member's Account Manager within fourteen(14)days after Member's original Product order date.Adobe must approve all return requests before any return is valid,as further described in the Program Guide. 3.7 Orders Direct From Adobe.If Member orders direct from Adobe,then this section will apply.Members can add Products at any time via the Admin Console or via an Adobe representative,but you must place an order for all Products with an Adobe representative.Products are priced at the rates current at the time ordered and prorated based on the days remaining in your Subscription Period.Notwithstanding the language in 3.2,3.3,and 4.2,if you add Products via the Admin Console,then Adobe my invoice you directly for those products at the then current price.Your order may be subject to credit approval.Member will be charged the Product price,plus applicable taxes.For any ordered Products,Member must pay in full within 30 days of the invoice date in accordance with the invoice.Any amounts not paid when due will bear interest at a rate which is the lesser of 1.0%per month or the maximum rate permitted by applicable law on any overdue fees,from the date due until the date the full amount plus interest is paid in-full. 4.VIP Marketplace. 4.1. Section 4"VIP Marketplace'will apply to Products licensed through VIP Marketplaces. Unless otherwise communicated by Adobe,Subscriptions offered through VIP Marketplaces auto-renew on Member's Anniversary Date despite language in 3.4.3 above. Member may work with their Account Manager to adjust Product subscriptions. 4.2 VIP Marketplace Grace Period. Notwithstanding Section 3.2 and 3.3,the Grace Period for VIP Marketplace Products is seven days after adding Products,not 14 days. If Adobe does not receive an order for Products added through VIP Marketplace within the Grace Period,then such Products will be removed. 5. Miscellaneous. 5.1 Transfer of License.Product TOUs do not govern restrictions regarding the transfer of Products licensed under or in connection with this Agreement.In limited circumstances,Adobe may permit the transfer of Product licenses under this Agreement in its sole and exclusive discretion.Such requests should be directed to Adobe Customer Service including a description of the reason for the proposed transfer and the contact information of the transferee.Additional information may be found in the Program Guide.For clarity,all offerings are licensed,not sold. 5.2 License Compliance.Member must maintain systems and/or procedures sufficient to ensure an accurate record of the number of copies of the Products that have been installed and/or deployed and retain records of Product installation and/or deployment for two(2)years after the termination of the Agreement.Adobe and/or its representatives may conduct an audit of Member's Product installation/deployment not more than once per year on thirty(30)days written notice.Such audit will require Member to provide an unedited,accurate report of all Products installed/deployed and accessed by Member and all valid purchase documentation for all Products within thirty(30)days after request.If the audit findings demonstrate non- conformity with the Product licenses,Member shall purchase the necessary licenses within thirty(30)days after being so notified.Notwithstanding the foregoing,Adobe reserves the right to conduct an onsite audit of Member license installation and deployment after ten(10)business days'prior written notice during regular business hours.This Section 4.2 shall survive 0 termination of the Agreement for a period of two(2)years. https://www.adobe.com/howtobuy/buying-programs/vip-terms.htmi 3/7 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAJ Adobe Sign In Adobe Value Incentive Plan Terms And Conditions specifically excluded from application to this Agreement.If Member is an entity of the United States Federal Government, Member agrees that Adobe shall have standing and the right to assert any breach of contract claim arising out of this Agreement under the Contracts Disputes Act of 1978("Disputes Act"). S.S General.The parties are independent contractors,and this Agreement will not be construed to imply that either party is the agent or venturer of the other.Member may not assign this Agreement(by operation of law or otherwise)without the prior written consent of Adobe and any prohibited assignment is null and void.Adobe may,at its sole discretion,assign or novate this Agreement,without the prior written consent of Member.This Agreement will be binding upon and will inure to the benefit of any permitted successors or assignees.No modification will be valid or binding unless in writing.This Agreement(including the Program Guide,applicable TOUs,and any Exhibits or on-line enrollment information,if applicable)represents the entire agreement between the parties on the subject matter of this Agreement.If any provision of this Agreement is held unenforceable,the remainder of the Agreement will continue in full force and effect. This Agreement is prepared and is executed in the English language only.The English language version shall be controlling in all respects,and any version of this Agreement in any other language,shall not be binding and shall have no effect.Further,each party agrees that signature by Member or Adobe on any non-English language version,even if there is no signature(s)on the English language version shall be deemed execution of the English language version and binding on the parties.Without limiting the foregoing,if there is any conflict or inconsistency between the English language version of this Agreement and any other translated version of this Agreement,the English language version and interpretation shall prevail.All communications or notices to be made or given pursuant to this Agreement and any disputes arising under this Agreement shall be conducted or resolved in the English language. S.6 Services.The Product may integrate with a variety of services,operated either by Adobe or by third parties,which may contain user-generated content that may be(a)inappropriate for minors,(b)illegal in some countries;or(c)inappropriate for viewing at work.A complete list of integrated services is available here:www.adobe.com/go/integratedservices.If Member wants to prevent viewing of or access to user-generated content services it may(i)disable service access in the Creative Cloud Packager,where that functionality is made available,or(ii)block access to the services via its network firewall.Services are not, under any circumstances,available to users under the age of thirteen(13).Adobe disclaims liability for all user-generated content available via the services.Member is responsible for determining whether use of the services complies with applicable laws in Member's jurisdiction.Member is not entitled to a refund and Adobe is not liable(i)if access to the services is slowed or blocked as a result of government or service provider action,or(ii)if Adobe reasonably deems it necessary to block access to some or all of the services. EXHIBIT B EDUCATION, GOVERNMENT, AND NON-PROFIT MEMBERSHIPS A. EDUCATION MEMBERS For the Member who is an Education Entity(defined below),the following additional terms apply.Adobe reserves the right to terminate Education memberships if Member is not an Educational Entity. 1. Definitions Applicable to Education Members. 1.1 Education Entity.The following is a non-exhaustive list of qualified educational institutions:(a)Accredited(by official accrediting entities)public or private primary or secondary school providing full-time instruction;(b)Accredited public or privat university or college(including community,junior,or vocational college)that grants degrees requiring not less than the equivalent of two years of full-time study;(c)Named educational institutions approved by Adobe,only if individual named https://www.adobe.com/howtobuy/buying-programs/vip-terms.htmi 4/7 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAJ Adobe Sign In Adobe Value Incentive Plan Terms And Conditions The following is a non-exhaustive list of entities that are not qualified educational institutions:(a)Non-accredited schools; (b)Museums or libraries;(c)Hospitals not wholly owned and operated by an otherwise qualified educational institution; (d)Churches or religious organizations that are not accredited schools;(e)Vocational training centers or schools granting certificates for courses such as computer software training or job training that are not accredited schools or which grant degrees requiring less than the equivalent of two years of full-time study;(f)Military schools that do not grant academic degrees;and (g)Research laboratories not recognized by a national or state ministry overseeing education.For example,institutions recognized by other government branches are not eligible. The above lists do not apply to the countries as listed in Section 1.2(Regional-Specific Definition)below. 1.2 Regional-Specific Definition of Education Entity. (a)Asia Pacific Countries excluding Southeast Asia Countries as defined in sub-paragraph(b)below.If Education Member is resident in Australia,New Zealand,India,Sri Lanka,mainland China,Hong Kong SAR of China.,Taiwan region,the Republic of Korea,the People's Republic of Bangladesh,the Federal Democratic of Nepal,the Republic of the Union of Myanmar,Pakistan or Mongolia or any country designated by Adobe from time to time,"Education Entity"shall mean the entities that satisfy the meaning of"Qualified Educational Users"(except for the sections entitled"Full and Part Time Faculty and Staff"and"Students') designated by Adobe on http://www.adobe.com/ap/education/purchasing/qualify.html(or its successor web site thereto),as updated by Adobe from time to time. (b)Southeast Asia Countries. If Education Member is resident in Indonesia,Malaysia,Philippines,Singapore,Thailand and Vietnam,"Education Entity"or"Education Institution"shall have the respective meanings designated by Adobe on https://www.adobe.com/go/edu_entity_sea(or its successor web site thereto),as updated by Adobe from time to time. (c)Japan.If Education Member is resident in Japan,"Education Entity"or"Education Institution"shall have the respective meanings designated by Adobe on https://helpx.adobe.com/jp/x-productkb/policy-pricing/cg081918191.htm[(or its successor web site thereto),as updated by Adobe from time to time. 1.3 Primary and Secondary Schools.Primary and Secondary Schools are defined in the Program Guide.Adobe may have offers available to members that qualify as Primary and Secondary Schools.Adobe reserves the right to terminate Primary and Secondary School licenses and memberships if Member is not a Primary and Secondary School as defined in the Program Guide.See VIP Education Program Guide for additional details. B.GOVERNMENT MEMBERS For the Member who is a Government Entity(defined below),the following additional terms apply.Adobe reserves the right to terminate Government memberships if Member is not a Government Entity. 1. Definitions Applicable to Government Members. Government Entity.Participation is contingent upon Member(and each Affiliate)being a"government entity",which means: (a)a federal,central,or national agency,department,commission,board,office,council,or authority(executive,legislative,or judicial);(b)a municipality,special district,city,county,or state governmental agency,department,commission,board,office, council,entity,or authority,or any other agency in the executive,legislative,orjudicial branch of state or local government that is created by the constitution or a statute of the governing state,including the district,regional,and state administrative offices;or (c)a public agency or organization created and/or funded by federal,state,or local governments and authorized to conduct the business of governing or supporting citizens,businesses,or other governmental entities.For the avoidance of doubt,the following entities are not Government Entities:private"for profit"companies,non-profit organizations,trade or industry associations,higher education institutions,and labor unions,even those conducting work on behalf of or with government 0 agencies,unless such entity has a specific letter of authorization from a U.S Government Entity pursuant to FAR Part 51.Member https://www.adobe.com/howtobuy/buying-programs/vip-terms.htmi 5/7 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAJ Adobe Sign In Adobe Value Incentive Plan Terms And Conditions 2.Terms Applicable to Government Members. 2.1 Additional Restrictions.For United States Federal Government Members,it is understood that any orders are subject to FAR 52.232-18(Availability of Funds)and FAR 52.232-19(Availability of Funds for the Next Fiscal Year)and therefore United States Federal Government Members shall not deploy any Product unless funds are available to pay for such orders.To the extent any state or local government entity is subject to similar requirements,such entities shall not deploy any Product unless funds are available to pay for such orders. 2.2 Termination.This Agreement may be terminated by a Member who is a United States federal government customer pursuant to FAR 52.249-1(Termination for Convenience of the Government).Adobe may change the Terms at its sole discretion. 2.3 Federal Government Members.Notice to U.S.Federal Government End Users(Commercial Items):The Products,provided under this Agreement are"Commercial Item(s),"as that term is defined at 48 C.F.R.52.101,consisting of"Commercial Computer Software"and"Commercial Computer Software Documentation,"and services related thereto,as such terms are used in 48 C.F.R.512.212 or 48 C.F.R.§2277202,as applicable.Consistent with 48 C.F.R.§12.212 or 48 C.F.R.§2277202-1 through g2277202- 4,as applicable,the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S.Federal Government End Users(a)only as Commercial Items and(b)with only those rights as are granted to all other end users pursuant to the terms and conditions of this Agreement and the TOUs.Unpublished rights are reserved under the laws of the United States-Adobe Inc.,345 Park Avenue,San Jose,CA 95110-2704,USA. C. NON-PROFIT MEMBERS Additional terms applicable to Non-Profit Members are contained in the Program Guide.Adobe reserves the right to terminate memberships,if Member is not an eligible non-profit organization,as described on https://helpx.adobe.com/buying- programs/non-profit.html. #g > Adobe Buying Programs > Adobe Value Incentive Plan Terms And Conditions Shop for For business For education For mobile Experience Cloud Support Resources Adobe Account https://www.adobe.com/howtobuy/buying-programs/vip-terms.html 6/7 9/15/21,9:12 PM Adobe Value Incentive Plan Terms And Conditions I Adobe Buying Programs FAj Adobe Sign In Adobe Value Incentive Plan Terms And Conditions ® Change region v In Copyright©2021 Adobe.All rights reserved. / Privacy / Terms of Use / Cookie preferences / Do not sell my personal information / [,AdChoices 0 https://www.adobe.com/howtobuy/buying-programs/vip-terms.html 7/7