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Home My WebLink AboutCAG2016-1004 - Other - LexisNexis Risk Solutions FL, Inc. - Terminiation of Accurint Government Services - 02/14/2023 McCormick, Melissa From: Madsen, Andrea Sent: Tuesday, February 14, 2023 2:29 PM To: Mendez, Morgan (RIS-SFR) Cc: Goehring, Robert; Lake, Deana Subject: RE: City of Kent, WA Billing ID 1559532 Morgan: Thank you for your thorough response to my inquiry about our contract with LexisNexis. The City of Kent would like to cancel the contract between LexisNexis Risk Solutions Bureau LLC and LexisNexis Risk Solutions FL Inc. and the City of Kent, entered into as of August 1, 2016. Please accept this email as official notice of cancellation effective the end of February 2023. Please confirm receipt of this request. Let me know if you have any questions. Thank you for your help. Andrea Madsen, Tax Auditor Tax Division I Finance Department 220 Fourth Avenue South, Kent, WA 98032 Phone 253-856-5267 1 Fax 253-856-6255 amadsen(d)KentWA.gov CITY OF KENT,WASHINGTON KentWA.aov Facebook Twitter YouTube PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS E-MAIL From: Mendez, Morgan (RIS-SFR) <Morgan.Mendez@ lexisnexisrisk.com> Sent: Friday, February 10, 2023 9:14 AM To: Madsen,Andrea <AMadsen@kentwa.gov> Subject: RE: City of Kent, WA Billing ID 1559532 EXTERNAL EMAIL Hi Andrea, No problem, I am happy to answer any additional questions you may have! Attached is your your agency's previous contract and agreements.Your account is currently on auto renew and has a $200 minimum commitment.This means you are billed for how many searches you conduct in a month and not by how many users you have on the account.This means you could have an unlimited amount of users on your account but the only time you are billed is when those users run searches.We recently had a company wide price action that went into effect on 1/1 that now requires all accounts to invoice at a $200 minimum.This means your agency will now be required to conduct at least$200 worth of searches. If you do not reach the $200 mark,whatever amount is left over to have you reach that amount will be added onto your bill. I have also attached a price sheet that shows you which searches are included in your subscription and 1 which ones are not and their associated price per search.Terminations can happen at anytime, however I ask my customers to give me at least a week notice so I can give my back office enough time to process this. I should note that if you want to cancel in the middle of the month, it is better to wait until the end the month because regardless you will still be billed for the full month. Please let me know if you have any additional questions! Thank you, Morgan Mendez Customer Administrative Specialist Government Sales-Civilian Markets LexisNexis Risk Solutions Mobile: 714-253-6538 Morgan.mendez@lexisnexisrisk.com Click here to watch a 3-minute video on Identity Proofing and Fraud Detection QFree Live Streaming INTRODUCTION to Accurint for Government Training Session with Becca Click to register: Free Live Streaming INTRODUCTION to Accurint for Government Training Session with Becca QFree Live Streaming REFRESHER Accurint for Government Training Session with Becca Click to register: Free Live Streaming REFRESHER to Accurint for Government Training Session with Becca QFree Live Streaming Accurint for System ADMINISTRATORS Training Click to register: Free Live Streaming Accurint for System ADMINISTRATORS Training with Becca From: Madsen,Andrea <AMadsen@kentwa.gov> Sent:Thursday, February 9, 2023 12:32 PM To: Mendez, Morgan (RIS-SFR) <morgan.mendez@lexisnexisrisk.com> Subject: City of Kent, WA Billing ID 1559532 You don't often get email from amadsen@kentwa.gov.Learn why this is important Morgan: I called into your company today to get some information on our contract and was given your contact information. I'll give you what little background I have, and we can go from there! We recently received an invoice from LexisNexis (#1559532-20230131) and my boss was going through his approval process and came up with some questions. We've had some turnover at the city so no one is here now, that was here when the original contract was signed (July, 2 2016). At that time, Barbara Lopez was our Deputy Finance Director, and she signed all the necessary paperwork. I wanted to find out if we have a current contract, what the terms are, is the contract auto renewal, what are the termination requirements, and lastly, what is the cost that we are supposed to be paying monthly and annually, and how does that break out as far as number of users, records accessed, etc. Of course, there may be more questions but that will be a good start! I'm relatively new at the City of Kent (January 3, 2023) and was given the task of securing this information. I would appreciate any information and guidance that you can give. Thank you! Andrea Madsen, Tax Auditor Tax Division I Finance Department 220 Fourth Avenue South, Kent, WA 98032 Phone 253-856-5267 1 Fax 253-856-6255 amadsenCcbKentWA.gov CITY OF KENT,WASHINGTON KentWA.aov Facebook Twitter YouTube PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS E-MAIL The information contained in this e-mail message is intended only for the personal and confidential use of the recipient(s) named above.This message may be an attorney-client communication and/or work product and as such is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient,you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. 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