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HomeMy WebLinkAboutCity Council Committees - Operations and Public Safety Committee - 03/15/2022 (2) Approved Operations and Public Safety KENT Committee WA9H... CC Ops and PS Regular Meeting Minutes March 15, 2022 Date: March 15, 2022 Time: 4:00 p.m. Place: Chambers Members: Bill Boyce, Chair Brenda Fincher, Councilmember Satwinder Kaur, Councilmember Marli Larimer, Councilmember Zandria Michaud, Councilmember Les Thomas, Councilmember Toni Troutner Councilmember Agenda: 1. Call to Order 4:00 p.m. Council President Boyce called the meeting to order. 2. Roll Call Attendee Name Title Status Arrived Bill Boyce Chair Present Brenda Fincher Councilmember Present Satwinder Kaur Councilmember Present Marli Larimer Councilmember Present Zandria Michaud Councilmember Present Les Thomas Councilmember Excused Toni Troutner Councilmember Present 3. Agenda Approval No changes were made to the agenda. 4. Business A. Approval of Minutes 1. Approval of Minutes dated March 1, 2022 MOTION: Move to approve the Minutes dated March 1, 2022 ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Page 1 of 5 Operations and Public Safety Committee CC Ops March 15, 2022 and PS Regular Meeting Kent, Washington Minutes ......................................................................................................................................................................................................................................................................................................._............................................................................................................................................................................................................... RESULT: APPROVED [UNANIMOUS] MOVER: Toni Troutner, Councilmember SECONDER: Zandria Michaud, Councilmember AYES: Boyce, Fincher, Kaur, Larimer, Michaud, Troutner B. Payment of Bills - Authorize MOTION: I move to authorize the payment of bills received through 2/28/22 and paid on 2/28/22 and approve the checks issued for payroll 2/16/22-2/28/22 and paid on 3/4/22. RESULT: MOTION PASSES [UNANIMOUS] Next: 4/5/2022 7:00 PM MOVER: Toni Troutner, Councilmember SECONDER: Satwinder Kaur, Councilmember AYES: Boyce, Fincher, Kaur, Larimer, Michaud, Troutner C. Ordinance Amending Kent City Code 9.39 "Towing" - Adopt Deputy City Attorney, Tammy White provided details on the ordinance amending Chapter 9.39 of the Kent City Code, entitled 'Towing." The amendments clarify how statutory tows are managed within the City. This ordinance clarifies that the officer's decision to tow a vehicle is remedial in nature and not intended to punish the driver or registered owner, unless the tow also involves a mandatory hold as the law may authorize for some criminal law violations. Tickets may still be issued for law violations unrelated to how or where the vehicle is located (running a red light, driving without insurance, etc.). This ordinance also reorganizes the chapter to make it clear that the right to request a hearing to challenge the validity of any tow or any assessed costs is available to all tows that occur within the City. Finally, this ordinance makes other housekeeping revisions to clarify that the police chief's authority to adopt administrative rules includes the authority to contract with tow companies who are authorized to conduct statutory tows at the request of law enforcement, and to require those tow companies to adjust their charges as the municipal court may order after a hearing. MOTION: I move to adopt Ordinance No. 4427, amending Chapter 9.39 of the Kent City Code entitled ""Towing," to make clarifying revisions to the City's local code provisions. ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Page 2 of 5 Operations and Public Safety Committee CC Ops March 15, 2022 and PS Regular Meeting Kent, Washington Minutes ......................................................................................................................................................................................................................................................................................................._............................................................................................................................................................................................................... RESULT: MOTION PASSES [UNANIMOUS] Next: 4/5/2022 7:00 PM MOVER: Toni Troutner, Councilmember SECONDER: Brenda Fincher, Councilmember AYES: Boyce, Fincher, Kaur, Larimer, Michaud, Troutner D. Contract with Info-Tech Research Group — Authorize James Endicott provided details on the Direct Contract with Info-Tech Research Group. Info-Tech Research Group is a leading information technology research and advisory group. Membership to Info-Tech Research Group gives us access to unbiased and highly relevant research which will assist IT leaders in making strategic, timely, and well-informed decisions. Info-Tech Research Group partners closely with IT teams to provide actionable tools to analyze guidance, to ensure measurable results for our organization. This longer-term contract will save the City 10-15% over the life of the contract. MOTION: I move to authorize the Mayor to sign a contract with Info- Tech Research Group, Inc. for an initial 3-year term and options to renew for three additional 1-year terms at a total contract cost not to exceed $265,000.00, subject to final contract terms acceptable to the IT Director and the City Attorney. RESULT: MOTION PASSES [UNANIMOUS] Next: 4/5/2022 7:00 PM MOVER: Toni Troutner, Councilmember SECONDER: Satwinder Kaur, Councilmember AYES: Boyce, Fincher, Kaur, Larimer, Michaud, Troutner E. INFO ONLY: Equity Strategic Plan (Communications) Uriel Varela presented an update on the Equity Strategic Plan. Varela provided an overview of the areas of focus and plan goals for: Communications In-Language Resources Equitable Representation Training Community Engagement The meeting schedule was reviewed for updating the Council by the areas of focus after the action items and performance measures are finalized. Varela provided an example of the co-design process relating to the areas of focus including: ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Page 3 of 5 Operations and Public Safety Committee CC Ops March 15, 2022 and PS Regular Meeting Kent, Washington Minutes • Community stakeholder group works on action items' guiding criteria by area of focus and proposes action items CORE Team works action items for goal, using stakeholder guiding criteria and proposed action items. Preliminary action items and performance measures go back to stakeholder group for vetting Final area of focus, goal, action items, and performance measures reviewed by the ELT and Council. Key themes and action items were reviewed relating to communications. More in-person meeting opportunities that are held in locations and times that are accessible to the community Messaging on social media should be more culturally relevant Use different forms of communication, flyers, posters - outreach at local BIPOC owned shops Translate Important information into top languages Prioritize relationship building Hire more staff who can speak other languages Invest in cultural navigators to help make connections and share information. Varela detailed the actions items that were selected (SMART Objectives) for the Communication area of focus. Mayor - quarterly consultation in partnership with BIPOC serving organizations in Kent Purchase interpretation equipment to be available during community meetings, City Council meetings Kent 101 - Spanish pilot People of Kent - Highlight more community members on the City's social media Develop emergency network trusted partners program Have communications coordinators attend KCDIG and other BIPOC focused community networking meetings to provide updates to services providers Create incentive pay program (resident facing positions) to recruit more language to serve our community Create a cultural navigator pilot program that connects residents with City of Kent "Navigators" Create a BIPOC business list/map Use QR codes to share in-language videos with community Overall the project is on track to be completed by the end of July. The project components include: The upcoming Speaker Series event will be held on March 30 for the staff presentation and March 3111 for residents. REDI website is published Cultural Communities Board transition ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Page 4 of 5 Operations and Public Safety Committee CC Ops March 15, 2022 and PS Regular Meeting Kent, Washington Minutes ......................................................................................................................................................................................................................................................................................................._............................................................................................................................................................................................................... • Training • Limited English Proficiency Plan Co-design of action items Next steps include meeting with the stakeholder group to finalize in language services plan. Councilmembers expressed appreciation for Varela's work on this project. F. INFO ONLY: Utility Accounts- An Update from Customer Service Customer Services Manager, Molly Bartlemay updated the Council on the Water Shut Off Moratorium and impacts to City water utility accounts. Bartlemay advised water shut-offs have resumed and then reviewed the criteria for shutting off water. Late fees resumed in February. Bartlemay provided a comparison of the number of late frees for 2019 and 2022 for the months of February and March. Bartlemay showed examples of the Water Shut Off Notices that are mailed to customers and detailed the added languages in Spanish, Punjabi, Ukrainian, and Vietnamese and also advised of the information added to the City's utility web page and the translation feature. Councilmembers made suggestions on additional outreach methods. 5. Adjournment 4:47 p.m. Kc Ley KoTnoto- Committee Secretary ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Page 5 of 5 RACE & EQUITY PLAN - COMMUNICATIONS OUTLINE - 1. Plan areas of focus/goals 2. Co-design process 3. Smart objectives/Action Items 4. Additional updates • 5. Next Steps AREAS OF FOCUS & PLAN GOALS • The City of Kent is committed to building an inclusive and well-informed community, by ilk working to improve communication about city services in a manner that is culturally relevant and equitable. • The City of Kent is committed to providing culturally relevant services and information in multiple languages. Resources LL ,AA L'11111W • The City of Kent recruits and retains a talented workforce that is increasingly reflective of the _ community we serve, across all positions, from frontline staff, advisory boards and Equitablcommissions, to executive leadership. • The City of Kent will provide anti-racist and culturally relevant training, along with other topics that foster constructive communication and cross-cultural understanding for city Trainingrepresentatives and the broader community. OLL ,AA • The City of Kent engages in relationship building through ongoing dialogue, outreach and inclusion, centering racial equity in our approach. Engagement MEETING SCHEDULE January 2022 February 2022 Stakeholder on-boarding Area of focus—Communications Meeting date:January 19 Meeting dates— February 2, February 16 Core team: Not meeting Core team mtg— February 9 ELT update—February 28 Council Update—March 15 March 2022 April 2022 Area of focus—In-language Area of focus—Equitable Representation Updating • • area • Resources/Services Meeting dates—April 6,April 18 focusafter action items i Meeting dates— March 2, March 16 Core team mtg—April 13 performance • measures Core team mtg— March 9 ELT update—May 2 ELT update—April 4 Council Update—May 3 finalized Council Update—April 5 May 2022 June 2022 Area of focus—Training Area of focus—Community Engagement Meeting dates—May 4, May 18 Meeting dates—June 1,June 15 Core team mtg—May 11 Core team mtg—June 8 ELT update—June 6 ELT update—Jul 11 Council Update—June 7 Council Update—July 19 July 2022 Stakeholder vetting of plan Meeting date:July 1311 CO - DESIGN PROCESS AprilMarch In-Language Equitable Training Community Resources Representation Engagement Communications Community Stakeholder CDRE Team works action Preliminary action items & Final Area of group works an action items far goal, using Performance measures go action items, an items'guiding criteria by stakeholder guiding criteria hack to stakeholder group performance measures area of focus E�proposes & proposed action items far vetting reviewed by ELT&Council action items ow I e F CI More in-person meeting opportunities that are held in locations • Partnerwith CBOs,religious institutions far in-person and times that are accessible to Gommunity community meetings • Provide chi Idaare resources far parents to attend • Provide tra ns portati a n to meetings • Partner with community to provide interpretation during meetings • Purchase interpretation equipment • Having leadership be more engaged by meeting with community on a consistent basis • Kent 101 - BIPOC • Neighborhood Bloc Party/Resource fairs Messaging on social-media should be more culturally relevant. ■ Highlighting events around the community Past in different languages ■ Highlight community members(People of Kent) Boost important messages to reach audiences ■ Emergency network promoters(King County) ■ One day course for interpretation (Kent 8D) ■ Have the CCB serve as quality assurance for translations Use d iffe rent fo rms of communication,flyers, posters - Dutreaoh Using more in-language videos to share at local BIPOC owned shops information(QR codes) More outreach to local BIPOC awned businesses Partner with local radio stations to provide information • Create a City of Kent radio station • Create a City of Kent pod-cast • Create an app for communications with residents • Create a community calendar for all CBOs to add events 1 i 24ti Translate important information into top languages_ • Translate critical documents into top 5 languages • Translate critical information when postingon social media into top TO languages Prioritize relationship building • Have more leadership attend community events, community forums • Include a city communications component to KCDIG ■ Have communications coordinators attend KCDIG & Other community networking meetings Hire more staff who can speak other languages ■ Create incentive pay program (employees)to recruit more languages to serge our community ■ Work with non-profits to hire from community Invest in cultural navigators to help make connections and shave • Create a pilot program that connects residents with information City of Kent Navigators" • Having Youth navigators ACTION ITEMS Area of focus: Communication Goal: The City of Kent is committed to building an inclusive and well-informed community, by working to improve communication about city services in a manner that is culturally relevant and equitable. Community Indicator(s) Outcomes report Number of BIPOC residents Number of events held in attending events increases. Mayor-Quartely consolation in partnership with BIPOC serving Mayor's office, PD, REDI partnership with local resident (Quant) organizations in Kent Office serving organizations Further relations established with BIPOCserving organizations at the leadership level (Qual) More requests for Purchase interpretation equipment—to be available during Mayor's office, Clerks Number of times equipment is interpretation are received community meetings, city council meetings Office,All deparments used from residents(Quant) Full cohort graduates every Kent 101—Spanish pilot Mayor's office, all year(Quant) departments Number of graduates Number of cohorts completing aitlist for future cohorts the program increases(Quant) Increased requestte People of Kent—Highlight more community members on cur social RE DI office, Number of BIPOC community highlight community media Communications leaders and residents members (Quant) highlighted Improved relationships with BIPOC serving CBOs (Qual) Area of focus; Communication Goal; The City of Kent is committed to building an inclusive and well-informed community, by working to improve communication about city services in a manner that is culturally relevant and equitable, CommunityON ■ • Outcomes - ■ Actions Timeline AccDunitabillity Perforrniance - Progress report Number of emergency Develop emergency n etwo rk t ru sted partners program REDI Office, Program is established and network promoters increases Communications, running with initial trusted every quarter (Quant) Emergency management partners matching top 5 languages Increased participation for in- Have communications coordinators attend KCDIG & Other BIPOC Communications, REDI Number of networking meetings person events (Quant) focused community networking rneetings to provide updates to office, Parks, IT attended service providers Increased awareness of City related information (Qual) Higher number of BIPOC Create incentive pay program (resident facing positions) to All departments Number of open positions that applicants for open positions recruit more languages to serve our community highlight language incentive (Quart) Increased participation of Create a cultural navigator pilot program that connects Mayor's office, REDI Top 5 languages are covered by BIPOC residents in residents with City of Kent `Navigators" office, IT navigators community events, meetings (Qual) Greater participation of Create a BIPOC business list/map ECD, REDI office, Mayor's Number of times list has been BIPOC residents in office, IT used for engagement purposes highlighted event, program etc. Increased engagement with BIPOC businesses (Quant) Number of times videos have Use QR codes to share in-language videos with community Communications,All % citywide postcards using QR been viewed. (Quant) departments, REDI office codes per year PROJECT STATUS THIS MONTH The Strategic plan is on track to be OVERALL presented to council in early August, We PROJECT Il tC l SUMMARY completed the co-designing of smart STATUS objectives for the area of communications. In-Lanquage resources is next. PROJECT COMPONENTSO _ COMPONENT STATUS TWANMER l NOTES Has selected the speaker for March. Speaker Series On track maria Tentative dotes far present❑fion 313D— Staff presentation,3131 —Residents. REDI Website Published Maria The website for the strategic plan and related work has been published. The board met in February to discuss the CCB transition On track Uriel purpose of a new board. Reviewed regional boards related to REDI and suggested lonquoge for new purpose. Training On track Urie11HR Justin Moods, EQ&t fyfoundersubmitted a training proposal. Bijan in low has reviewed the draft and is LEP plan On track Uriel making recommendations for edits and additions to the plan. Co-design of The area of focus for March will be In- action items n track Uriel/AAaria language resources. We will be meeting with stakeholders twice this month. NEXT STEPS u m� u111�o�Ylfduouuu ¢�' aamm ���• THANK YOU Water Shut Off Moratori um Impacts to City Water Utility Accounts - Update Operations and Public Safety Committee March 15, 2022 Molly Bartlemay Customer Service Manager 253-856-5206 Agenda What Have We Been Doing ? Customer Outreach Questions Water u s Acco u n ts P,esurnedShut Criteria for Water Shut Offs : • Four Months Past Due January 65 • Charges due after the expiration of the moratorium February 37 • Liens • Opportunity to apply for a payment Tota l 102 arrangement • Past- Due Payment Arrangements • No payments made • One-time opportunity to bring the arrangement current Late Fees Resumed in February Number of February March Late Fees 2022 11413 11354 2019 *for comparison 11012 11160 ;tomc- Added Vietnamese directing Customers to our Website 40(1 ICJ G St. for mane in(orrnalian on Chi notke,rlsn IferetWA�gaulLltllityRates Centennial Building Sprite 12� 1E.AIT ICent, ashingtn9803 !#�risodeln# rrupciondel5erviiodeAgua N.,�,� .u� 53-85fr51 Para vhter�ermas iniom7aa6nsobreesieaviso-,viCe Ifent'Nl�gnuNClit�Rates y acCr�r el Tradutt�r de�aagle �7i 'FfE�d�d� , I[enCWAc1UUit�ikale� �t �df�i��{�angleTranslate) �3 Iloei�o�tneHH� npo �i,q�cnr�aweHyst �aqr� �naoTpNn,an�a,gogaTwaeaiaui�n�a ue norfipo�neHr�n�p�giT�na�an� I�e�NJLgorr�1C11rt�kale�Ta6B�lKrllTb G01�fk�e�cna,ga4 �1Q11� ��O I`Ll� �1lf�C ��6i�tth�m Chang�nv�th8nq haorra�,xintruy�p I�entWA.c �1Wn�ikaCs wa lit GnngleTranslate Shut Off Notice Information A notice is mailed to all delinquent water uti lit accounts to notify customers their water service is subject to shut off for non- payment. Payment must be received in our office by the due date to avoid shut off. If you have questions please contact Customer Service 5 -856-5 01 or by a-mail at customerservice@kentwa.gov Utility ASSistance If you need financial assistance on your City of Kent utility bill, please call 211. You can also contact the Multi-Service Center at 253-854-4406 or m chelps.org Example of Translation in Vietnamese A * Tit thong tin thong �a� riot thong l�ao ��dc gr'ti den tat ca cac tai khoan Lien ich nrfdc ch�a thank town bang thrf�e thong bao cho khach hang dish vu cap nrtdc cua ha ca the bi ng�ng boat clang do khong thank toan. Thank town phai d�dc r�han tai gran phang cua Chung toi tr��c nga den ban �e tranh bi tat. Neu ban co cau hoi, Dui long lien he H try Tiffin ih Neu lean can ho trd tai chink ve boa ddn tier ich cua Thank pho Kent, v�i long goi so 11. Ban sung co the lien he vdi Trung tam Da dish vu theo so 53-854- 440� hoac mschelp�.org Questions ?