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HomeMy WebLinkAboutCity Council Committees - Economic and Community Development Committee - 03/14/2016 (2)Unless otherwise noted, the Economic & Community Development Committee meets at 5 p.m. on the second Monday of each month in Kent City Hall, Council Chambers East, 220 4th Ave S, Kent, 98032. For additional information please contact Julie Pulliam 253-856-5702. Any person requiring a disability accommodation should contact the City Clerk’s Office at 253-856-5725 in advance. For TDD relay service call Washington Telecommunications Relay Service at 1-800-833-6388. Economic & Community Development Committee Agenda Councilmembers: Jim Berrios, Tina Budell, Bill Boyce, Chair March 14, 2016 5 p.m. Item Description Action Speaker Time Page 1. Call to order Chair Boyce 1 2. Roll Call Chair Boyce 1 3. Changes to the Agenda Chair Boyce 1 4. Approval of Minutes, dated February 8, 2016 YES Chair Boyce 2 1 5. Genesis Marketing Agreement YES Ben Wolters 10 5 6. Seattle Thunderbirds Marketing Agreement NO Ben Wolters 10 13 Information Only 7. Code Enforcement Lean Update NO Matt Gilbert 5 29 Information Only 8. Abandoned Grocery Carts Update NO Jason Garnham 5 31 Information Only 9. Economic Development Update NO Bill Ellis 5 33 Information Only Andrew Corona 10. ShoWare Update NO Ben Wolters 5 51 Information Only 11. Sound Transit Update NO Charlene Anderson 5 Information Only ECONOMIC & COMMUNITY DEVELOPMENT COMMITTEE MINUTES February 8, 2016 Committee Members Committee Chair Bill Boyce, Tina Budell and Jim Berrios. 1. Call to Order 2. Roll Call 3. Changes to the Agenda 4. Approval of Minutes Berrios MOVED and Budell SECONDED a Motion to Approve the Minutes of January 11, 2016. Motion PASSED 3-0. 5. Emergency Housing Code Amendment [ZCA-2016-1] Erin George, Senior Planner stated that King County, including Kent, is experiencing an increase in homelessness. On a visit to some churches in Kent that house the homeless, there were no outward indications that homeless are being housed there. Comparing surrounding cities, staff concluded that every city defines and regulates homeless facilities differently, but in general allows them in both residential and commercial zones with some criteria. Staff recommends allowing emergency housing in the MR-D zoning district with a conditional use permit and several additional criteria that require the facilities to be associated with and subordinate to a church use. Carol Kirkpatrick, pastor at Kent First Presbyterian Church voiced concern about the liability criteria. Assistant City Attorney David Galazin explained that liability language is included to assure that liability for these facilities does not fall back on the City, stating that the church can have a contractual agreement with a third party as the primarily liable party. Dave Mitchell, a Kent resident, spoke of his concerns/restrictions around the language of a few items. Assistant City Attorney David Galazin explained the specifics surrounding the language in the proposal. Committee Member Berrios MOVED to recommend to the full City Council approval of amendments to KCC 15.04.020 and 15.04.030 residential land uses as recommended by the Land Use planning Board Committee Member Budell SECONDED the Motion. Motion PASSED 3-0. 6. Elder Care Facilities Code Amendment [ZCA-2015-4] Hayley Bonsteel, Long Range Planner/GIS Coordinator described the two versions of the draft proposed amendment. Bonsteel explained that both versions address commercial requirements for assisted living facilities as well as, per the Land Use and Planning Board (LUPB), independent senior living facilities. Staff proposed a new category for independent senior living facilities that provide at least one meal per day, separated from other types of independent senior housing and multifamily housing. Assisted living and residential facilities with health care would retain their categories with a few clarifying edits. Staff recommended a new conditional use permit option; that if a facility does not include 25% commercial uses, then it must be within 1/4 mile of amenities in at least three categories. The LUPB recommended a conditional use permit without any commercial or amenity components. Bonsteel explained that the amendment as proposed by staff ties in with the 1 ECDC Minutes February 8, 2016 Page 2 of 3 City’s vision and the Strategic Plan. JB Ruth, Kent resident, encouraged the Committee to adopt the LUPB’s recommendation to remove the ¼ mile proximity to amenities component and allow elder care facilities to be placed in the CC-MU zone with a conditional use permit. April Mackoff, attorney at McCullough Hill Leary, spoke in opposition of the ¼ mile proximity to amenities component as requiring a conditional use permit adds enough requirements. Committee Member Berrios asked Galazin to address the significant difference between what staff is recommending vs. the LUPB recommendation. Galazin referred to KCC 2.57.040 for an explanation of LUPB, staff and ECDC’s roles, recommendations and approvals. Bonsteel explained that the amenities came from what the World Health Organization recommended for how to house seniors in a changing world for quality of life. Committee Chair Boyce posed the question to Mr. Ruth of whether it would make a difference if the distance was ½ mile instead of ¼ mile. Ruth stated that he opposed any kind of proximity requirement, regardless of distance. April Mackoff stated that ½ mile proximity requirement could potentially work for her client’s project. Bonsteel described the difference between a ¼ mile and ½ mile proximity requirement in terms of walkability and expectations/perceptions of safety and convenience. Committee Member Berrios MOVED to recommend the full City Council approval of the ordinance amending Title 15 of the KCC including clarifications to definitions in KCC 15.02 and amendments to use tables and development conditions in KCC 15.04 as recommended by staff with the amended recommendation to increase the radius from ¼ mile to ½ mile radius. Committee Member Budell SECONDED the Motion. Motion PASSED 3-0. 7. East Pointe Neighborhood Council Toni Azzola, Neighborhood Program Coordinator, along with Kathy Herbert Vice President of East Pointe Neighborhood Homeowners Association, spoke regarding the East Pointe Neighborhood Council. The community is 9 years old and includes 97 homes. There is an East and a West side divided by wetlands and the perimeter of the community is fenced. Committee Member Budell MOVED that council adopt the resolution that recognizes the East Pointe Neighborhood Council, supports its community building efforts, and confers all opportunities offered by the City’s Neighborhood Program. Committee Member Berrios SECONDED the Motion. Motion PASSED 3-0. 8. Mill Creek Historical District Charlene Anderson, Long Range Planning Manager, spoke about the Mill Creek Historic District design guidelines. Staff will be requesting a line item budget during the 2017-2018 budget cycles for reimbursing King County for landmark services in accordance with the City’s interlocal agreement with King County. The Mill Creek Historic District design guidelines will not be codified in Kent City Code (KCC) nor will City staff administer those guidelines. Before issuing permits for work within the Mill Creek Historic District, Permit Center staff will require applicants to provide a copy of the approved King County Certificate of Appropriateness or written correspondence from King County staff stating that no Certificate of Appropriateness is required for the work. Economic and Community Development (ECD) staff will monitor the cost reimbursements to King County for landmark services and report back to the committee if costs exceed $1500 per year. The cost for enforcement of the design guidelines or for appeals from the determination on a Certificate of Appropriateness would be processed through the City’s hearing examiner and costs would be reimbursed by the property owner rather than the City. Costs for applications for a Kent Landmark designation will also be borne by the applicant. Information Only 2 ECDC Minutes February 8, 2016 Page 3 of 3 9. Surface Water Design Manual Update Shawn Gilbertson, Public Works Environmental Engineering Supervisor, discuss ed some changes coming regarding storm water management standards to the Kent surface water design manual and how the State’s laws and permits have required the City to update our standards. The National Pollutant Discharge Elimination System (NPDES) is the permitting system which is part of the Federal Clean Water Act to prevent pollution of storm water and surface water. It is a Federal program but in Washington State it is delegated to the Washington department of Ecology. NPDES permits cover industrial facilities, construction projects, and municipal cities and counties. There are several requirements to be covered under the NPDES permits in the City of Kent. By January 1, 2017 the City will be required to have an updated version of our storm water management standards. One notable update will be implementation of low impact development. Items being updated will consist of KCC chapters: 7.05, 7.07, 12.02, 12.06, 15.04, 15.05, 15.07, and 15.09. Information Only 10. Customer Service Survey Kimberlee McArthur, Building Services Manager, stated that the survey sent out to customers showed their suggestions relate mostly to technology and Development Engineering. Surveys on average only get a 15% response from those sent the survey; however, we are currently receiving a 40-45% response rate on our surveys. We are consistently improving in terms of how the customer feels about us. The changes we are making in the permit process as a result of the survey are working. We will continue to send out surveys to increase customer service. McArthur stated that the City responds to everyone that received a survey by email, providing them with various information The most heard issue is that our technology is behind the times. Information Only Adjournment Chair Boyce adjourned the meeting at 7:06 p.m. _________________________________________ Amy Waters, Economic & Community Development Committee aw\ P:\Planning\ECDC\2016\Minutes\2-8-16_Min.docx 3 4 ECONOMIC and COMMUNITY DEVELOPMENT Ben Wolters, Director Phone: 253-856-5454 Fax: 253-856-6454 220 Fourth Avenue S. Kent, WA 98032-5895 March 14, 2016 TO: Chair Bill Boyce and Economic & Community Development Committee FROM: Ben Wolters, Director RE: Genesis Marketing Agreement For Meeting of March 14, 2016 SUMMARY: At the February 22, 2016 meeting of the Lodging Tax Advisory Committee presentations were given from Genesis Marketing and Seattle Thunderbirds on marketing and branding ideas for VisitKent.com. With the Genesis Marketing agreement expiration it was time for the Committee to look for new ways of exposing VisitKent.com to the larger community. Genesis Marketing presented a scope of work to keep the VisitKent.com website up- to-date and relevant, maintained, with a new addition of a new hotel booking feature through Hotels.com, followed by continued postings and blogging on Facebook, Google, Instagram, and Twitter. This campaign will target 3 different areas, Tri-Cities, Portland, and Lower Canada. This agreement with Genesis Marketing is for a 6 month period. The Lodging Tax Advisory Committee decided to do an FRP for marketing and advertising services. Genesis Marketing is expected to compete for the RFP. BACKGROUND: In 2014 the Lodging Tax Advisory Committee decided to look at ways of branding and marketing the City of Kent to increase tourism in both tourism and commercial stays. In February 2014 Arnett Muldrow & Associates were contracted to do community focus groups to capture the essence of Kent. Working with many community focus groups of diverse make up and over several days, Arnett Muldrow formed a foundation to build a branding identify and marketing presence for Kent. From the work with these focus groups, Arnett Muldrow developed a brand statement, logo, and tag line, “We are Kent Washington Brining the World Home”. With this foundation set, Genesis Marketing was contracted to put together a campaign to include a website separate from the City of Kent’s. The new campaign and website would focus on tourism, and bringing people to Kent. The Genesis campaign included website creation, maintenance, social media, radio, and TV presence. The campaign was implemented to support the new branding image and MOTION: : Recommend to the full City Council approval of the 2016 marketing agreement with Genesis Marketing in the amount of $70,000 for VisitKent.com and social media sites. 5 bring people to Kent. Over the years of working closely with Genesis to increase the exposure of Kent as a place to come and stay VisitKent.com has grown. Since going live with VisitKent.com the work of Genesis Marketing has created a considerable increase of traffic with a continuing upturn in usage to the website. BW jpP:\Planning\ECDC\2016\Pckt Documents\3-14-16\LTAC Asks\LTACGenesisAgreements.doc 6 VisitKent.com Scope of Work March 1 –August 31 Organic SEO & Website Updates Search Engine Optimization-to increase search rankings on search engines Keep the website relevant on the front end & back end including: o Editing pages for online marketing o Updating calendar of events o Changing up seasonal verbiage o Staying up to date with search algorithms o Staying up to date with current search terms Social Media Management o Write and post 3 social media posts a week to Facebook, Google +, Instagram and Twitter. o This includes finding and using relevant photos & trending hashtags to increase engagement and website awareness Blog Posting Hire and Manage Dana through her blogging process We will charge a 15% management/placement fee on anything not paid by outside vendors Online Marketing Design, create and manage online campaigns Create new webpages when needed to align with online marketing Contests Manage contests o Pick winners o Send out winner emails o Coordinate getting the prize to winners o Coordinate getting photos and video from winners o Design of guide on what to do in Kent Recaps Weekly Recaps that show online campaign results and organic posting results 7 Monthly Recaps that are more detailed and show all of the above plus, online spend and google analytics. See Metrics Outline 8 Metrics Outline for Kent Marketing Plan 2016 All tracking measures are based upon increases stated in the areas that we are marketing: The following metrics will be provided to the Kent committee weekly: • Organic Social Media Stats o Facebook  Page likes. The goal will be to have a 2% to 10% increase. If we don’t increase a min of 2% weekly, our office will investigate the type of organic posts and paid posts and figure out what needs to change for the following week.  Stats Provided • # of new page likes • # of people engaged • Total page likes • Top city o Instagram  The goal is to increase followers. If we start losing followers we will investigate what we are running and make changes for the following week.  Stats Provided • Most popular photo of the week • # of total followers o Twitter (month to date numbers as twitter does not provide weekly analytics)  The goal is to increase followers. If we start losing followers we will investigate what we are running and make changes for the following week.  Stats Provided • MTD new followers • MTD impressions • MTD profile visits 9 • Online Paid Marketing Stats o Facebook/Instagram o The goal is to have clicks – We will track that 2% - 10% of the people liking the ads are clicking through to the website. If 2% is not – we will modify the ads for the next week.  Amount Spent  # of clicks  # of people reached for campaigns  Best campaign ran- measured by highest clicks o Google  The goal is to keep the Cost Per Click as low as possible and convert these clicks to time spent on the website. If this is not achieved, we will analyze the ads and the landing page connected and make changes as needed.  Stats Provided • Amount Spent • # of clicks • # of people reached for campaigns • Best campaign ran- measured by highest clicks • Website Analytics o Goal is to increase the number of new users week over week by 2% to 10%. If we go more than 3 weeks without an increase we will take a look at the campaign and make changes to media placement o Stats Provided  # New Users  # Page Views  Top 2 cities visiting the site  Top 2 pages visited • Website Maintenance o Hours Used o Hours Left o Tasks that were completed 10 The following metrics will be provided to the Kent committee monthly: • Social Media Stats o Facebook  # of new page likes  Total page likes  Top city (avg. from weekly recaps)  Screen shot of top 3 clicked posts  Screen shot of Net Likes  Screen shots of location of Page likes o Instagram  Most popular photo of the week  # of trending followers o Twitter  Screen shot of Month’s: • # new followers • # impressions • # profile visits • # of mentions • # of tweets posted by Kent • # of tweets linking to you  Screen shot of top mention  Screen shot of top tweet  Screen shot of top follower  Screen shot of top media tweet • Online Marketing Stats o Facebook/Instagram  Amount Spent  # of clicks  # of people reached for campaigns  Best campaign ran- measured by highest clicks o Google  Amount Spent  # of clicks  # of people reached for campaigns  Best campaign ran- measured by highest clicks 11  Screen shot of campaign performance including a graph  Screen shot of most popular ad- with the topic and # of clicks • Website Analytics o # of New Users o # of Page Views o Top 2 cities visiting the site o Top 2 pages visited o PDF of  Audience Overview from google analytics  Custom Dashboard that includes outbound links  Pages Overview • Website Maintenance o Total Monthly hours used o Tasks that were completed listed 12 ECONOMIC and COMMUNITY DEVELOPMENT Ben Wolters, Director Phone: 253-856-5454 Fax: 253-856-6454 220 Fourth Avenue S. Kent, WA 98032-5895 March 14, 2016 TO: Chair Bill Boyce and Economic & Community Development Committee FROM: Ben Wolters, Director RE: Seattle Thunderbirds Marketing Agreement $49,400 For Meeting of March 14, 2016 SUMMARY: At the February 22, 2016 meeting of the Lodging Tax Advisory Committee presentations were given from Seattle Thunderbirds on marketing and branding ideas for VisitKent.com. With the Genesis Marketing agreement expiration it was time for the Committee to look for new ways of exposing VisitKent.com to the larger community. The Thunderbirds presentation focused on what the Thunderbirds can do to increase the exposure of VisitKent.com through a partnership game plan, with advertising VisitKent.com at games, on the Thunderbirds Hockey team bus, when fans purchase tickets, through signage at the games, as well as on the Seattle Thunderbirds website, and digital programs. The Seattle Thunderbirds can open up a group that we have not yet targeted. With the Thunderbirds as our hometown team it feels like a good fit to be working with them to capture stays from their fans and the fans from visiting teams who are coming to the game and following the team. This agreement would be in the amount of $49,400 for one year. BACKGROUND: In 2014 the Lodging Tax Advisory Committee decided to look at ways of branding and marketing the City of Kent to increase tourism in both tourism and commercial stays. In February 2014 Arnett Muldrow & Associates were contracted to do community focus groups to capture the essence of Kent. Working with many community focus groups of diverse make up and over several days, Arnett Muldrow formed a foundation to build a branding identify and marketing presence for Kent. From the work with these focus groups, Arnett Muldrow developed a brand statement, logo, and tag line, “We are Kent Washington Brining the World Home”. BW:jp P:\Planning\ECDC\2016\Pckt Documents\3-14-16\T-birdsMarketingAgreementsMemo Information Only 13 P A R T N E R S H I P G A M E P L A N Se a t t l e T h u n d e r b i r d s H o c k e y C l u b Pr e s e n t e d b y Ja s o n T h o m s e n | D i r e c t o r , B u s i n e s s D e v e l o p m e n t (2 5 3 ) 8 5 6 - 6 8 3 4 | j a s o n t @ s e a t t l e t h u n d e r b i r d s . c o m Vi s i t K e n t . c o m 14 GOALS AND OBJECTIVES Ge t t i n g p e o p l e t o E a t , D r i n k , S t a y a n d P l a y i n K e n t ! Th i s p r o p o s a l h a s b e e n d e s i g n e d s p e c i f i c a l l y t o a c h i e v e t h e g o a l s a n d o b j e c t i v e s o f Vi s i t K e n t . c o m a s d e f i n e d b y A n d r e w H u t c h i s o n i n o u r d i s c o v e r y m e e t i n g e a r l i e r t h i s y e a r . In o u r c o n v e r s a t i o n s , t h e r e w e r e t h r e e s p e c i f i c o b j e c t i v e s h e i d e n t i f i e d a s k e y t o a su c c e s s f u l p a r t n e r s h i p … 1. Ra i s e a w a r e n e s s of V i s i t K e n t . c o m t o p e o p l e f r o m a r o u n d t h e r e g i o n 2. Ed u c a t e p e o p l e ab o u t o p p o r t u n i t i e s t o e a t , s h o p , s t a y a n d p l a y i n K e n t 3. Pu t H e a d s i n B e d s Ev e r y s i n g l e e l e m e n t i n t h i s p a r t n e r s h i p p r o p o s a l h a s b e e n s e l e c t e d s p e c i f i c a l l y t o a s s i s t Vi s i t K e n t . c o m i n a c h i e v i n g t h e s e g o a l s . T h e co m b i n i n g o f A L L o f t h e s e e l e m e n t s t o g e t h e r le a d s u s t o a c h i e v i n g t h e d e s i r e d o u t c o m e o f h a v i n g p e o p l e c o m e t o K e n t , a n d s p e n d th e i r m o n e y a n d t i m e i n K e n t . 15 “HEADS IN BEDS” Nu m b e r o f r o o m s n i g h t s d i r e c t l y a t t r i b u t e d t o th e S e a t t l e T h u n d e r b i r d s Th u n d e r b i r d s T r a i n i n g C a m p 25 0 + r o o m n i g h t s Th u n d e r b i r d s P a r e n t s W e e k e n d 60 -7 0 r o o m n i g h t s Vi s i t i n g T e a m r o o m n i g h t s ( T h u n d e r b i r d s ) 40 0 + r o o m n i g h t s * (*Ba s e d o n C o n v e r s a t i o n s w i t h v i s i t i n g t e a m s ) Th u n d e r b i r d s p l a y o f f g a m e s ( 1 7 - 2 0 r o o m s e a c h n i g h t f o r 3 - 6 n i g h t s p e r R O U N D ) If t h e T h u n d e r b i r d s m a k e j u s t 2 r o u n d s o f t h e p l a y o f f s i t w o u l d m e n a n a d d i t i o n a l 15 0 – 2 0 0 r o o m n i g h t s Ov e r t h e c o u r s e o f t h e s e a s o n t h e T h u n d e r b i r d s g e n e r a t e ne a r l y 1 , 0 0 0 r o o m n i g h t s . Ad d t o t h a t , t h e ov e r 1 5 0 , 0 0 0 f a n s th e T h u n d e r b i r d s d r a w t o K e n t t o s p e n d m o n e y i n re s t a u r a n t s a n d s h o p p i n g e a c h y e a r . Y o u c a n s e e t h e s i g n i f i c a n t i m p a c t t h e t e a m m a k e s on t h e s u c c e s s o f t h e b u s i n e s s c o m m u n i t y i n K e n t . 16 CUSTOMIZED PARTNERSHIP GAME PLAN Vi s i t K e n t . c o m 17 T H U N D E R B I R D S B U S Th e S e a t t l e T h u n d e r b i r d s t r a v e l t h r o u g h o u t Wa s h i n g t o n , O r e g o n a n d W e s t e r n C a n a d a . T h i s g i v e s yo u t h e o p p o r t u n i t y t o b e i n f r o n t o f p e o p l e f r o m t h r o u g h o u t t h e P a c i f i c N o r t h w e s t t h r o u g h o u t t h e ye a r . Th e b u s i s a l s o u s e d b y o u r b u s c o m p a n y w h e n n o t b e i n g c h a r t e r e d b y t h e t e a m . T h i s m e a n s t h a t th e t e a m b u s i s o n t h e r o a d y e a r r o u n d , a n d w i l l d o s o w i t h y o u r m e s s a g e . Vi s i t K e n t . c o m 18 ON THE ROAD WITH THE THUNDERBIRDS 19 P R I N T A T H O M E T I C K E T S Ov e r f o r t y p e r c e n t o f a l l Th u n d e r b i r d s t i c k e t s ar e p r i n t a t h o m e . B y o w n i n g a n a d o n t h e b o t t o m of t h e s e t i c k e t s , y o u p u t y o u r w e b a d d r e s s i n t h e i r h a n d s as t h e y b e g i n p l a n n i n g th e i r t r i p t o K e n t . Th e s e a r e p e o p l e t r a v e l i n g t o t h e a r e a t o n o t o n l y f o l l o w t h e T h u n d e r b i r d s , b u t t o f o l l o w t h e vi s i t i n g t e a m s a s w e l l . T h i s g i v e s u s t h e b e s t c h a n c e t o k e e p t h e s e p e o p l e s p e n d i n g t h e i r m o n e y ri g h t h e r e i n K e n t . 20 V I D E O “ B U G ” Al l T h u n d e r b i r d s g a m e s a r e a v a i l a b l e s t r e a m i n g f r o m S h o W a r e C e n t e r . W e w i l l c r e a t e a Vi s i t K e n t . c o m “b u g ” t h a t i s p l a c e d o n t h e s t r e a m i n g v i d e o t h a t i s w a t c h e d f r o m a n y w h e r e o n th e i n t e r n e t . T h e s e b r o a d c a s t s a r e w a t c h e d b y f a n s a n d e v e n c o a c h e s f r o m o t h e r t e a m s a s th e y f o l l o w n o t o n l y t h e i r t e a m , b u t o t h e r t e a m s i n t h e W e s t e r n H o c k e y L e a g u e a s w e l l . T h e s e ar e p e o p l e t h a t a r e a g r e a t t a r g e t t o v i s i t a n d s t a y i n K e n t . Vi s i t K e n t . c o m 21 H O C K E Y S I G N A G E Vi s i t K e n t . c o m w i l l b e r i g h t n e x t t o t h e a c t i o n a l l s e a s o n l o n g . Y o u w i l l o w n Tw o ( 2 ) d a s h e r b o a r d ad s , p l a c e d i n m i r r o r i m a g e , r i g h t n e x t t o t h e i c e t o e n s u r e 1 0 0 % e x p o s u r e t o e v e r y f a n i n Sh o W a r e . D a s h e r b o a r d a d s r e c e i v e i n v a l u a b l e a d d e d e x p o s u r e t h r o u g h m e d i a c o v e r a g e o f th e T h u n d e r b i r d s o n a r e a T V a n d i n n e w s p a p e r s . In a d d i t i o n , a s v i s i t i n g f a n s w a t c h g a m e s i n S e a t t l e , t h e y w i l l s e e y o u r d a s h e r a d , t h e r e b y in c r e a s i n g y o u r r e a c h th r o u g h o u t t h e r e g i o n a n d y o u w i l l b e t o p o f m i n d w h e n t h e y v i s i t K e n t . Vi s i t K e n t . c o m 22 R A D I O Al l 7 2 R e g u l a r S e a s o n T h u n d e r b i r d s g a m e s a r e b r o a d c a s t l i v e a n d a r e a “ m u s t l i s t e n ” f o r T -B i r d s fa n s . T h e a d v a n t a g e t o T h u n d e r b i r d s R a d i o o v e r o t h e r r a d i o o p t i o n s i s y o u r m e s s a g e b e c o m e s p a r t of t h e b r o a d c a s t . Y o u r n i g h t l y r a d i o p a c k a g e wi l l i n c l u d e … • Fo u r ( 4 ) 30 -s e c o n d c o m m e r c i a l s • On e l i v e 1 2 - s e c o n d r e a d e a c h g a m e • Op e n i n g a n d C l o s i n g B i l l b o a r d s Al l T h u n d e r b i r d s r a d i o b r o a d c a s t a r e a l s o a v a i l a b l e s t r e a m i n g o n t h e T h u n d e r b i r d s w e b s i t e , s o y o u r me s s a g e r e a c h e s fa r b e y o n d t h e P u g e t S o u n d . 23 T H U N D E R B I R D S W E B S I T E TH U N D E R B I R D S W E B S I T E Yo u w i l l b e p a r t o f t h e T h u n d e r b i r d s w e b s i t e , t h e n u m b e r o n e p l a c e t h a t T - B i r d s f a n s l o o k f o r t h e mo s t u p t o d a t e i n f o r m a t i o n r e g a r d i n g t h e i r f a v o r i t e t e a m . Vi s i t K e n t . c o m w i l l h a v e a p r e s e n c e o n t h e p a r t n e r p a g e o f t h e T h u n d e r b i r d s w e b s i t e . T h i s i s i d e a l fo r p e o p l e c o m i n g t o K e n t l o o k i n g f o r e v e r y t h i n g t h a t K e n t h a s t o o f f e r . 24 S O C I A L M E D I A E- N E W S Ov e r 2 5 , 0 0 0 f a n s r e c e i v e o u r w e e k l y e - n e w s , l o a d e d w i t h u p t o d a t e i n f o r m a t i o n a b o u t t h e Th u n d e r b i r d s a n d w h a t t o e x p e c t i n t h e c o m i n g w e e k s . R e c e i v e On e ( 1 ) m e n t i o n in o u r e - n e w s a t th e b e g i n n i n g o f t h e s e a s o n . TW I T T E R Th e S e a t t l e T h u n d e r b i r d s h a v e o v e r 1 0 , 0 0 0 t w i t t e r f o l l o w e r s t h a t f o l l o w t h e t e a m c l o s e l y f o r t h e la t e s t , u p t o t h e m i n u t e n e w s . R e c e i v e Th r e e ( 3 ) T w i t t e r m e n t i o n s du r i n g t h e s e a s o n . 25 D I G I T A L P R O G R A M TH U N D E R B I R D S G A M E N I G H T P R O G R A M Th e T h u n d e r b i r d s a r e t h e f i r s t t e a m t o o f f e r a D i g i t a l P r o g r a m . O u r p r o g r a m i s a v a i l a b l e a t n o o n on g a m e d a y , a l l o w i n g f a n s t o d o w n l o a d t h e p r o g r a m a n d p u t t i n g y o u r i n f o r m a t i o n i n t h e i r ha n d s B E F O R E t h e y e v e n c o m e t o t h e g a m e . Yo u w i l l h a v e a ha l f p a g e a d in t h e T h u n d e r b i r d s g a m e n i g h t p r o g r a m . Y o u a d i n t h e d i g i t a l pr o g r a m w i l l l i n k b a c k t o y o u r w e b s i t e . Y o u c a n c h a n g e y o u r a d t h r o u g h o u t t h e s e a s o n t o k e e p cu r r e n t w i t h w h a t i s g o i n g o n i n K e n t . 26 V I D E O B O A R D TE L E V I S I O N C O M M E R C I A L Vi s i t K e n t . c o m wi l l h a v e O n e ( 1 ) t h i r t y s e c o n d ( : 3 0 ) t e l e v i s i o n s p o t t h a t w i l l r u n o n t h e v i d e o b o a r d du r i n g o n e i n t e r m i s s i o n a t a l l T h u n d e r b i r d s h o m e g a m e s . Y o u r c o m m e r c i a l c a n c h a n g e th r o u g h o u t t h e s e a s o n t o k e e p y o u r m e s s a g e u p t o d a t e a n d g i v e f a n s t h e l a t e s t h a p p e n i n g i n Ke n t . 27 YOUR CUSTOMIZED THUNDERBIRDS PLAN Vi s i t K e n t . c o m Th u n d e r b i r d s P a r t n e r s h i p P a c k a g e R a c k R a t e Pa c k a g e P r i c e Th u n d e r b i r d Bu s Lo g o o n b a c k o f b u s $ 2 0 , 0 0 0 . 0 0 $ 1 4 , 0 0 0 . 0 0 We b c a s t Bu g $ 1 5 , 0 0 0 . 0 0 $ 1 0 , 0 0 0 . 0 0 Pr i n t a t Ho m e On e a d s p o t - T - B i r d s $ 3 , 6 0 0 . 0 0 $ 2 , 4 0 0 . 0 0 Pr o m o t i o n 2 o n i c e p r o m o t i o n s Da s h e r B o a r d 2 B o a r d s $ 1 5 , 0 0 0 . 0 0 $ 1 2 , 0 0 0 . 0 0 Pr o g r a m Ha l f P a g e $ 2 , 5 0 0 . 0 0 $ - Ra d i o 4 - : 3 0 ' s $ 15 , 0 0 0 . 0 0 $ 8 , 5 0 0 . 0 0 Bi l l b o a r d s On e l i v e r e a d We b Th u n d e r b i r d s CA N ’ T B U Y $ - So c i a l M e d i a Tw i t t e r CA N ’ T B U Y E-ne w s CA N ’ T B U Y In H o u s e T V :3 0 c o m m e r c i a l $ 3 , 6 0 0 . 0 0 $ 2 , 5 0 0 . 0 0 In v e s t m e n t $ 7 4 , 7 0 0 . 0 0 $ 4 9 , 4 0 0 . 0 0 Pa r t n e r s h i p Va l u e $ 7 4 , 7 0 0 . 0 0 Pa c k a g e Pr i c i n g $ 49 , 4 0 0 . 0 0 28 ECONOMIC and COMMUNITY DEVELOPMENT Ben Wolters, Director Phone: 253-856-5454 Fax: 253-856-6454 220 Fourth Avenue S. Kent, WA 98032-5895 March 14, 2016 TO: Chair Bill Boyce and Economic & Community Development Committee FROM: Matt Gilbert, AICP, Current Planning Manager RE: Code Enforcement LEAN Update For Meeting of March 14, 2016 SUMMARY: The Code Enforcement section in ECD has recently completed the first phase of a Lean exercise that has led to significant improvements in the City’s Code Enforcement function. This exercise included engagement with the community to identify priorities, creation of a visual management system and a more structured approach to problem solving. In combination with the recent addition of a council- approved administrative position, code enforcement officers are spending more time in the field investigating and addressing complaints. BACKGROUND: Kent’s Code Enforcement staff responds to an average 810 calls per year from 124,000 residents across 34 square miles. This volume creates an obvious demand to prioritize complaints and carefully manage staff resources to ensure no effort is wasted. Historically, code enforcement was a largely independent group who took on a tremendous workload that was prioritized on the fly. However, the group lacked meaningful ways to assess performance and much of the work was not visible to others. LEAN IMPROVMENTS AND NEW STAFF LEAD TO REAL RESULTS: The three key improvements that the Lean exercise has produced so far are creation of a visual management board to track active cases through the enforcement process, performance metrics to measure effectiveness and a prioritization model for determining what complaints get immediate attention. Performance metrics require technical work that is currently underway, and we expect these to come on-line in the coming months. The prioritization model will be presented for full council review at an upcoming workshop. Operationally, the visual management board is the most significant improvement to come out of the Lean exercise, and is currently in-use. This wall-sized board shows the real-time status of all code enforcement cases. From initial contact with a property owner through the various steps towards compliance, all cases are accounted for. This board makes Code Enforcement’s workload visible, which MOTION: Information Only 29 allows for active management, accountability and ensures that cases receive timely attention. On February 1, 2016, a council approved .75 FTE Administrative Assistant was added to ECD. This new staff member, Rhonda Bylin, is dedicated to supporting the Code Enforcement section. Her role is to handle the significant amount of paperwork required for cases where enforcement action is required-work that was previously handled by Code Enforcement Officers. Since implementing the visual management board and bringing on administrative support, we have reduced Code Enforcement’s inspection back-log by nearly 50% and have closed 22% of the 140 active cases. At the March 14th ECDC meeting staff will present examples of the visual management board, other Lean tools as well as on the ground results. MG:jp P:\Planning\ECDC\2016\Pckt Documents\3-14-16\CodeEnforcementLEANUpdateMemo 30 ECONOMIC and COMMUNITY DEVELOPMENT Ben Wolters, Director Phone: 253-856-5454 Fax: 253-856-6454 220 Fourth Avenue S. Kent, WA 98032-5895 March 14, 2016 TO: Chair Bill Boyce and Economic & Community Development Committee FROM: Jason Garnham, Planner RE: Stray & Abandoned Shopping Carts For Meeting of March 14, 2016 SUMMARY: The City of Kent Department of Economic and Community Development has received some interest in examining the issue of stray and abandoned shopping carts in the City and developing proposals for managing the problem. Interviews with public officials from other municipalities; with staff from the City’s police department, public works department, and mayor’s office; and with operations management from eight different businesses within the City of Kent, has shed light on the problem and its possible solutions. This memo provides an overview of these findings. Staff is presenting this information to ECDC for comment regarding development of an abandoned shopping cart program. BACKGROUND: Shopping carts removed from their premises and abandoned in adjacent properties and nearby rights-of-way are a general nuisance, a form of blight in the City’s commercial and nearby residential areas, and an occasional threat to public safety. While shopping carts cost businesses $150 - $250 per unit, police prevention of their theft is impractical. Technological solutions such as installation of electronic wheel lock mechanisms are highly effective but costly, and local store operators lack the authority to make such investment decisions. While most store managers agree that cart theft is a problem, they report widely varying estimates of loss. Many businesses employ staff or hire third party individuals to collect stolen carts, but may do so rather infrequently as their needed supplies of carts are diminished. The City’s earlier efforts involving creation of a Standard Operating Procedure (SOP) for public works staff proved unsustainable and were gradually abandoned. Discussion with code enforcement, police, and public works officials from Kent and other municipalities reveals several approaches to managing stray and abandoned shopping carts. The most important lesson learned from this inquiry is that any proposal will require sustained commitment of resources such as time, labor, and equipment, to be successful. Many abandoned shopping cart ordinances have been adopted in the region outlining procedures, responsibilities, and fees. Some require store operators to submit cart management plans which must meet certain criteria. Discussion with officials from a number of local jurisdictions indicate that such ordinances are MOTION: Information Only 31 seldom enforced for lack of dedicated City staff, associated fees rarely cover the costs of implementation, and such programs are unpopular with stores, who are the victims of theft and perceive the cost of such a service as a fine. Pursuit of this option must be made with the full acknowledgement that doing so will cost the City in time and money and/ or will pull staff and resources away from other priorities. A Standard Operating Procedure for handling stray shopping carts was developed by the public works department in 2002 in response to a request from the mayor’s office, but led to a costly storage and logistics problem and the initiative was ultimately abandoned. Public works or other City staff could again be directed to pick up stray carts while undertaking their ordinary duties, and return them to stores as convenient. This will place an additional burden on staff and vehicles and may require dedicating space for storage of carts. Given current demands on City staff and resources, the outcome from 2002 would likely repeat. Municipalities have partnered with stores in other regions to create private, third- party businesses whose purpose is to pick up and return abandoned shopping carts. This solution is very effective but requires a financial commitment from the City and the stores, and presents the problem of how to respond to stores that will not buy into the program. Unfortunately, ECD staff was unable to reach the individuals allegedly engaged in such a business in the area to discuss the feasibility of this option. A highly successful and innovative solution to stray shopping carts is currently in operation in Federal Way. A small team of hardy and dedicated volunteers has been collecting and returning up to hundreds of carts a month using a utility trailer mounted to a retired police vehicle, with minimal direction from City staff. The success of this program is highly dependent on the dedication of staff and resources, and on luck in finding the right mix of volunteers. Discussion with City staff in Kent reveals the infrastructure is already in place to develop a volunteer program combining a targeted public information campaign and staffing a phone/ email hotline, in cooperation with City businesses. CONCLUSION: In summary, it is our belief that, to be successful, such a program must be affordable for the City to operate, must not place an undue burden on the already committed time of City employees, and should not be perceived as punitive by City businesses. ECD staff is seeking Council input:  Assessing the level of importance of abandoned shopping carts in relation to other priorities,  Identifying which solutions merit further study or development, and  Identifying the resources the City and its staff should dedicate to developing related solutions or programs. Staff will be available at the March 14th ECDC meeting to answer questions and discuss this matter further. JG:jp P:\Planning\ECDC\2016\Pckt Documents\3-14-16\StrayAbandonedShoppingCartsMemo2.docx.doc 32 ECONOMIC & COMMUNITY DEVELOPMENT Ben Wolters, Director Phone: 253-856-5454 Fax: 253-856-6454 220 Fourth Avenue S. Kent, WA 98032-5895 Date: March 14, 2016 TO: Chair Bill Boyce and Economic and Community Development Committee FROM: Bill Ellis & Andrew Corona, Economic Development Analysts RE: Economic Development Update - Retail Recruitment Presentation For March 14, 2016 SUMMARY: The City of Kent’s economic and community development staff is actively pursuing retailers, tenant representatives, and brokers with case positive information regarding retailing opportunities in Kent. Staff presentations on the unique characteristics of the Kent consumer are generating fresh looks from tenant representatives, informing choices by local businesses, and are supporting conversations about Kent’s advantages with developers seeking investment opportunities in the greater Seattle metro. BACKGROUND: The City Council earmarked $50,000 for retail market analysis last budget year. ECD staff has since hired, and is now working collaboratively with, the market analysis firm Buxton, to generate matching leads for our community’s profile. Target areas for study include: Kent Station, Panther Lake, and Canyon Ridge. However, the online data tool from Buxton—a program called “Scout”— is customizable to any given geography within Kent, or indeed, the United States allowing for easy comparisons of locations. The program is being used by staff for multiple applications beyond retail recruitment—as a resource for Green River College’s Small Business Development Center counseling of small businesses in addition to a source of demographic information for Health and Human Services. BUDGET IMPACT: None. MOTION: Information Only 33 Ec o n o m i c & C o m m u n i t y De v e l o p m e n t C o m m i t t e e Bu x t o n : A T o o l f o r R e t a i l R e c r u i t m e n t Ec o n o m i c & C o m m u n i t y D e v e l o p m e n t C o m m i t t e e M a r c h 1 0 th , 2 0 1 6 34 In t r o d u c t i o n t o N e w T o o l 35 3 RE T A I L T H U M B P R I N T DR I V E - T I M E TR A D E A R E A + = CO N S U M E R S YO U R R E T A I L T R A D E AR E A ’S U N I Q U E TH U M B P R I N T 36 4 DR I V E - T I M E T R A D E A R E A Dr i v e - T i m e T r a d e A r e a : 15 m i n u t e s Th e d a y i n d a y o u t s u s t a i n a b l e co n s u m e r b a s e l i v e s w i t h i n 1 5 mi n u t e s . 2 6 0 1 5 1 0 4 th A v e S E , K e n t , W A 9 8 0 3 0 • 15 -M i n u t e D r i v e - T i m e Tr a d e A r e a 37 5 DR I V E - T I M E T R A D E A R E A Nu m e r o u s d r i v e - t i m e s a r e b e i n g co n s i d e r e d b a s e d o n s p e c i f i c bu s i n e s s c o n c e p t s a n d r e t a i l ca t e g o r i e s . CA T E G O R Y TR A D E A R E A Fa s t F o o d 10 Gy m 10 Sp o r t i n g G o o d s 15 Ha r d w a r e / H o m e I m p r o v e m e n t 20 Ov e r 6 0 r e t a i l c a t e g o r i e s b e i n g a n a l y z e d 38 6 GE T B E Y O N D D E M O G R A P H I C S DE M O G R A P H I C S O N L Y T E L L A P I E C E O F T H E S T O R Y − NO T A C T I O N A B L E − LI M I T E D A P P L I C A T I O N DE M O G R A P H I C S Ag e : 3 5 - 50 In c o m e : $ 7 5 – 10 0 k Ma r r i e d DE M O G R A P H I C S Ag e : 3 5 - 50 In c o m e : $ 7 5 – 10 0 k Ma r r i e d 39 7 UN D E R S T A N D W H O T H E C U S T O M E R S A R E DE M O G R A P H I C S Ag e : 3 5 - 50 In c o m e : $ 7 5 – 10 0 k Ma r r i e d DE M O G R A P H I C S Ag e : 3 5 - 50 In c o m e : $ 7 5 – 10 0 k Ma r r i e d PS Y C H O G R A P H I C S Be n S h a w 10 1 0 I m p e r i a l W a y Sh o p s a t S a m ’ s C l u b Dr i v e s G M C Ea t s a t C h i l i ’ s On e C h i l d Ne t f l i x S u b s c r i b e r PS Y C H O G R A P H I C S To m K i n g 13 0 8 C e n t e r S t Sh o p s a t C o s t c o Dr i v e s V o l v o Ea t s a t P . 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3 3 Su p e r v i s o r s o f T r a n s p o r t a t i o n / M a t e r i a l M o v i n g 12 8 25 9 96 2 86 4 1, 1 9 3 1, 5 0 9 77 2 96 7 Mo t o r V e h i c l e O p e r a t o r s 35 9 91 0 3, 9 9 1 2, 8 0 3 5, 2 8 4 5, 4 1 6 2, 6 1 4 3, 1 5 6 Ma t e r i a l M o v i n g W o r k e r s 51 5 89 6 4, 2 0 5 3, 0 8 5 5, 7 9 8 5, 1 7 5 1, 8 4 6 2, 4 9 8 Fa r m i n g , F i s h i n g , a n d F o r e s t r y 18 8 50 45 9 11 4 17 6 84 7 36 1 53 6 To t a l 6, 5 1 5 7, 7 8 9 36 , 3 2 4 22 , 9 4 1 36 , 4 6 7 41 , 8 5 4 26 , 5 2 4 31 , 0 2 5 Se g m e n t Pe r c e n t Pe r c e n t Pe r c e n t Pe r c e n t Pe r c e n t Pe r c e n t Pe r c e n t Pe r c e n t Si l v e r d a l e Ol y m p i a Ta c o m a Pu y a l l u p Ke n t Se a t t l e Sh o r e l i n e Ev e r e t t Bu i l d i n g a n d G r o u n d s C l e a n i n g a n d M a i n t e n a n c e 3. 1 % 2. 9 % 5. 5 % 2. 5 % 5. 1 % 3. 8 % 2. 6 % 3. 2 % Co n s t r u c t i o n a n d E x t r a c t i o n 5. 3 % 3. 3 % 5. 9 % 5. 8 % 6. 1 % 2. 7 % 2. 8 % 5. 9 % Co n s t r u c t i o n I n s t a l l a t i o n , M a i n t e n a n c e , a n d R e p a i r 4. 6 % 2. 5 % 4. 2 % 4. 9 % 3. 5 % 1. 5 % 2. 2 % 4. 6 % Ma t e r i a l s P r o d u c t i o n 5. 2 % 2. 9 % 5. 9 % 5. 8 % 7. 2 % 3. 5 % 3. 1 % 5. 8 % Su p e r v i s o r s o f T r a n s p o r t a t i o n / M a t e r i a l M o v i n g 0. 4 % 0. 5 % 0. 8 % 1. 0 % 1. 1 % 0. 6 % 0. 4 % 0. 8 % Mo t o r V e h i c l e O p e r a t o r s 1. 2 % 1. 8 % 3. 2 % 3. 3 % 4. 8 % 2. 2 % 1. 3 % 2. 6 % Ma t e r i a l M o v i n g W o r k e r s 1. 8 % 1. 8 % 3. 4 % 3. 6 % 5. 3 % 2. 1 % 0. 9 % 2. 0 % Fa r m i n g , F i s h i n g , a n d F o r e s t r y 0. 6 % 0. 1 % 0. 4 % 0. 1 % 0. 2 % 0. 3 % 0. 2 % 0. 4 % To t a l 22 . 2 % 15 . 7 % 29 . 3 % 27 . 1 % 33 . 4 % 16 . 7 % 13 . 6 % 25 . 4 % PR O J E C T R E L E V A N T D A T A 47 Se g m e n t Co u n t Pe r c e n t Ma n a g e m e n t 9, 5 1 4 8. 7 % Bu s i n e s s a n d F i n a n c i a l O p e r a t i o n s 4, 0 9 0 3. 7 % Co m p u t e r a n d M a t h e m a t i c a l 3, 4 0 1 3. 1 % Ar c h i t e c t u r e a n d E n g i n e e r i n g 2, 2 9 9 2. 1 % Li f e , P h y s i c a l , a n d S o c i a l S c i e n c e 44 7 0. 4 % Co m m u n i t y a n d S o c i a l S e r v i c e s 1, 4 0 7 1. 3 % Le g a l 32 2 0. 3 % Ed u c a t i o n , T r a i n i n g , a n d L i b r a r y 3, 1 7 3 2. 9 % Ar t s , D e s i g n , E n t e r t a i n m e n t , S p o r t s , a n d M e d i a 1, 2 4 6 1. 1 % He a l t h D i a g n o s i n g / T r e a t i n g 2, 3 7 2 2. 2 % He a l t h T e c h n o l o g i s t s a n d T e c h n i c i a n s 85 2 0. 8 % He a l t h c a r e S u p p o r t 2, 2 2 4 2. 0 % Fi r e F i g h t i n g a n d P r e v e n t i o n 1, 1 6 8 1. 1 % La w e n f o r c e m e n t I n c l u d i n g S u p e r v i s o r s 48 1 0. 4 % Fo o d P r e p a r a t i o n a n d S e r v i n g R e l a t e d 5, 9 8 2 5. 5 % Sa l e s a n d R e l a t e d 11 , 3 4 0 10 . 4 % Pe r s o n a l C a r e a n d S e r v i c e 4, 2 8 3 3. 9 % Of f i c e a n d A d m i n i s t r a t i v e S u p p o r t 18 , 1 7 0 16 . 6 % Bu i l d i n g a n d G r o u n d s C l e a n i n g a n d M a i n t e n a n c e 5, 6 0 1 5. 1 % Co n s t r u c t i o n a n d E x t r a c t i o n 6, 6 8 5 6. 1 % Co n s t r u c t i o n I n s t a l l a t i o n , M a i n t e n a n c e , a n d R e p a i r 3, 8 1 3 3. 5 % Ma t e r i a l s P r o d u c t i o n 7, 9 1 7 7. 2 % Su p e r v i s o r s o f T r a n s p o r t a t i o n / M a t e r i a l M o v i n g 1, 1 9 3 1. 1 % Mo t o r v e h i c l e o p e r a t o r s 5, 2 8 4 4. 8 % Ma t e r i a l m o v i n g w o r k e r s 5, 7 9 8 5. 3 % Fa r m i n g , F i s h i n g , a n d F o r e s t r y 17 6 0. 2 % To t a l B l u e C o l l a r 36 , 4 6 7 33 . 4 % To t a l D a y t i m e P o p u l a t i o n 10 9 , 2 3 8 10 0 . 0 % Bu i l d i n g a n d G r o u n d s C l e a n i n g a n d M a i n t e n a n c e 5, 6 0 1 5. 1 % Co n s t r u c t i o n a n d E x t r a c t i o n 6, 6 8 5 6. 1 % Co n s t r u c t i o n I n s t a l l a t i o n , M a i n t e n a n c e , a n d R e p a i r 3, 8 1 3 3. 5 % Ma t e r i a l s P r o d u c t i o n 7, 9 1 7 7. 2 % Su p e r v i s o r s o f T r a n s p o r t a t i o n / M a t e r i a l M o v i n g 1, 1 9 3 1. 1 % Mo t o r v e h i c l e o p e r a t o r s 5, 2 8 4 4. 8 % Ma t e r i a l m o v i n g w o r k e r s 5, 7 9 8 5. 3 % Fa r m i n g , F i s h i n g , a n d F o r e s t r y 17 6 0. 2 % To t a l B l u e C o l l a r 36 , 4 6 7 33 . 4 % To t a l D a y t i m e P o p u l a t i o n 10 9 , 2 3 8 10 0 . 0 % Lo c a t i o n - s p e c i f i c d a t a ( 1 5 m i n ) Fo c u s o n “ B l u e Co l l a r ” oc c u p a t i o n s o n l y SI C C o d e i n d u s t r y c a t e g o r i z a t i o n WH A T D A T A A R E W E A N A L Y Z I N G ? 48 0. 0 % 5. 0 % 10 . 0 % 15 . 0 % 20 . 0 % 25 . 0 % 30 . 0 % 35 . 0 % Fa r m i n g , F i s h i n g , a n d F o r e s t r y Ma t e r i a l M o v i n g W o r k e r s Mo t o r V e h i c l e O p e r a t o r s Su p e r v i s o r s o f Tr a n s p o r t a t i o n / M a t e r i a l M o v i n g Ma t e r i a l s P r o d u c t i o n Co n s t r u c t i o n I n s t a l l a t i o n , Ma i n t e n a n c e , a n d R e p a i r Co n s t r u c t i o n a n d E x t r a c t i o n Bu i l d i n g a n d G r o u n d s C l e a n i n g an d M a i n t e n a n c e De m o g r a p h i c a l l y s i m i l a r c o m m u n i t i e s : Ke n t Ta c o m a Pu y a l l u p Ev e r e t t % B R E A K D O W N O F “ B L U E C O L L A R ” W O R K E R S 49 QU E S T I O N S ? 50 ECONOMIC and COMMUNITY DEVELOPMENT Ben Wolters, Director Phone: 253-856-5454 Fax: 253-856-6454 220 Fourth Avenue S. Kent, WA 98032-5895 March 14, 2016 TO: Chair Bill Boyce and Economic & Community Development Committee FROM: Ben Wolters, Director RE: ShoWare Update For Meeting of March 14, 2016  Installation of Digital Menu Boards in all concession stands. The ability to utilize dynamic pricing for events, this has become an industry practice and has proven very successful. Also the ability to show pictures of our products, this has proven to increase sales.  Installation of LED sports lighting. This will begin immediately following the hockey season playoff. The LED lights are being installed at a cost of $148,000 with a PSE rebate of $40,000. Payback on this project is approximately 6 years. The expected life of these lamps is 15 years. We have been granted an extended warranty from 5 years to 10 years from the lighting manufacturer “Hubble Lighting”.  The Fourth quarter is shaping out to be very busy as we had 45 events in 60 days through the months of January and February.  Concert calendar is shaping up, working towards confirming 3 new shows – confidential at this time.  Soccer had a very successful inaugural season and made the playoffs for one additional game played at ShoWare Center, above the 10 regular season home games. Unfortunately post season was cut short with a loss. We are getting ready for the 2016-17 seasons. BW:jp P:\Planning\ECDC\2016\Pckt Documents\3-14-16\ShoWareUpdate MOTION: Information Only 51