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HomeMy WebLinkAboutCAG2020-120 - Original - Bottomline Technologies, Inc. - Transform AP Software, Professional Services & Maintenance - 04/16/2020ApprovalOriginator:Department: Date Sent:Date Required: Authorized to Sign: Director or Designee Mayor Date of Council Approval: Grant? Yes No Type:Review/Signatures/RoutingDate Received by City Attorney: Comments: Date Routed to the Mayor’s Office: Date Routed to the City Clerk’s Office:Agreement InformationVendor Name:Category: Vendor Number:Sub-Category: Project Name: Project Details: Agreement Amount: Start Date: Basis for Selection of Contractor: Termination Date: Local Business? Yes No* Business License Verification: Yes In-Process Exempt (KCC 5.01.045) If meets requirements per KCC 3.70.100, please complete “Vendor Purchase-Local Exceptions” form on Cityspace. Notice required prior to disclosure? Yes No Contract Number: Agreement Routing Form For Approvals, Signatures and Records Management This form combines & replaces the Request for Mayor’s Signature and Contract Cover Sheet forms. (Print on pink or cherry colored paper) Visit Documents.KentWA.gov to obtain copies of all agreementsadccW22373_1_20 Budget Account Number: Budget? Yes No Dir Asst: Sup/Mgr: Dir/Dep: rev. 200821 FOR CITY OF KENT OFFICIAL USE ONLY (Optional) 04/29/2021 $129,806.40 T20211.63600.1800 (64160 & 64190) Initial Procurement - Software purchase, professional services, 1 year maintenance Memo to Mayor must be attached* KEN T WASHINGTON Agreement Routing Form For Approvals, Signatures and Records Management This form combines & replaces the Request for Mayor's Signature and Contract Cover Sheet forms. (Print on pink or cherry colored paper) Originator: Lynnette Smith Department: IT Date Sent: 04/20/2020 Date Required: 04/30/2020 o Authorized � Director or Designee Date of 04/07/2020 0. to Sign: Council a 11 Mayor Approval: Budget Grant? ❑ Yes ❑✓ No Account T20211.63600.1800 Number: (64160 & 64190) Type: N/A Vendor Bottomline Technologies, Inc. or Cate g y: Contract Name: c Vendor 2 3922 Sub -Category Other o Number: Project10 Transform AP ,. Name: 0 C � Project Details: Initial Procurement - Software purchase, professional svcs, lyr maint. c ai Agreement $129806.40 Basis forE Selection of Direct Negotiation y Amount. L 171 Contractor. a Start Date: 04/16/2020 Termination Date: 04/15/2021 Notice required prior to Yes 0- No Z Contract Number: A 202 —' 2 disclosure? Date Received by City Attorney. Comments: Ch c April 21, 2020 OK for the Mayor to sign. TW 4/21/2020. 3 - 0 DC N 41 .%. .' 3 a+ a Date Routed to the Mayor's Office: d Date Routed to the City Clerk's Office: d Date Sent to Originator: Visit Documents.KentWA.gov to obtain copies of all agreeme adccW22373_6_19 BOTTOMLINE TECHNOLOGIES (de), INC. SOFTWARE LICENSE AGREEMENT This Software License Agreement (the "Agreement") is made Apr 16, 2020 (the "Effective Date") by and between Bottomline Technologies (de), Inc., a Delaware corporation, located at 325 Corporate Drive, Portsmouth, NH 03801 ("Bottomline") and the City of Kent located at 220 4' Avenue South, Kent, Washington 98032-5838 ("Customer"). 1. Software License a) Subject to the Customer's compliance with all the terms and conditions of this Agreement, Bottomline hereby grants to Customer a non-exclusive, non -transferable perpetual license to the "Software", as set forth on Schedule A of the Agreement, to use for Customer's own internal business purposes. The Software consists of the programs and manuals and other related end user documentation provided by Bottomline. This license grant is perpetual unless terminated in accordance with Section 11 of this Agreement. All sales are F.O.B. Bottomline's shipping point. b) It shall be a breach of this Agreement to permit or allow any third party access to the Software for third party utilization or to allow time-share or service bureau use of the Software. However, third party contractors who have executed confidentiality agreements with Customer may use the Software solely in the normal course of implementation, testing and operation on Customer's behalf. c) In consideration of the rights granted in this Section, and subject to the terms and conditions set forth in this Agreement, Customer agrees to pay the licensing fees as set forth in Schedule A pursuant to the invoicing and payment terms set forth in Section 6. 2. Permanent Keys a) Upon shipment of the Software, a "Permanent Software Key" shall be issued to Customer, which will allow Customer access to the Software. Customer agrees not to interfere with or defeat the Permanent Software Keys. In order to install or use additional copies of the Software or to use server software with additional printers, Customer should contact Bottomline or its authorized reseller. Customer may be required to obtain a different or additional Permanent Key to install more copies or enable more printers. b) The Software may only be installed as follows: (i) Server Software. In the event that the Software is being installed on a server, Customer may only install and use the Software on the number of computer servers corresponding to paid -for licenses listed on Schedule A. (ii) PC Software. In the event that the Software is being installed on a personal computer ("PC"), Customer may only install and use the Software on the number of PC's corresponding to paid -for licenses listed on Schedule A. 3. Software Support and Maintenance a) Bottomline shall provide Software Support and Maintenance ("Software Support") to Customer, in accordance with Bottomline's then current support polices, during each year in which this Agreement is in effect and so long as Customer continues to renew Software Support and Bottomline makes Software Support generally available. b) Unless otherwise specified in Schedule B of this Agreement, Customer agrees to pay the support fee (20% of Software Net Price) as set forth on Schedule B for an initial one (1) year term commencing the date on which Customer is notified in writing that the Software is available to Customer for electronic download. Notice of such electronic download shall be delivered by Bottomline through an email to the Customer at the following email address: ITAdmin@kentwa.gov. Thereafter, Software Support shall automatically renew on each anniversary, unless either party provides the other of intent not to renew at least thirty (30) days prior to such an anniversary date. c) All Software Support is subject to the remedy limitations, warranty disclaimers and damage limitations of this Agreement. There shall be no support or maintenance of any kind for Software that is neither under warranty or Software Support. Bottomline reserves the right to discontinue Software Support to superseded versions of the Software. If Customer discontinues Software Support, additional fees may be required to upgrade Customer to supported version(s) prior to re- commencing Software Support. 4. Services a) If professional services are necessary (the "Services"), all such Services will be provided on a time and materials basis. Customer agrees to reimburse Bottomline for all reasonable and necessary travel and expenses incurred by Bottomline while providing the Services. Customer's reimbursement obligation applies only if such travel and expenses shall have first been approved in writing by Customer before being incurred by Bottomline. In consideration of Bottomline providing any required Services, Customer agrees to pay the fees set forth on Schedule C of the Agreement. b) Bottomline shall furnish all material, labor, and supplies at its own expense. Bottomline further represents that the Services will be performed in accordance with generally accepted professional practices in effect at the time those Services are performed. Customer shall provide Bottomline access to its facilities, to perform the Services. Customer acknowledges that its cooperation, assistance, complete and accurate information and data, suitably configured computer products, and its timely performance of Customer's responsibilities (collectively "Cooperation") are essential to Bottomline's performance of the Services. Bottomline shall not be liable for any deficiency in performing Services if such deficiency results from Customer's failure to provide full Cooperation. c) Customer's request for any change in the Services or additional services, including but not limited to, changes in project plans, scope, specifications, schedule, designs, or requirements must be in writing. Upon receipt of a request for a change, a revised Schedule C will be provided to Customer for written approval. Bottomline shall not be obligated to perform tasks described in Customer's request and the Customer will incur no obligations with respect thereto, until the Customer approves the revised Schedule C. 5. Intentionally Left Blank 2 6. Payment Terms a) Invoices for Software and Software Support will be issued on the date the Customer is notified in writing via the email address set forth in Section 3(b) herein that the Software is available for electronic download. Invoices for Services, if any, will be issued as Services are rendered. Customer agrees that payment will be made within thirty (30) days of receipt of an invoice. Unless otherwise specified on a Schedule hereto, all payments must be made in U.S. dollars. b) All prices are exclusive of all Good and Services Tax ("GST"), excise, sales, use, transfer and other taxes and duties imposed with respect to the products, or their sale, by any federal, state, municipal or other governmental authority, all of which taxes must be paid by Customer. Customer shall pay any GST, excise, sales, use or other similar tax as required by law, based upon charges under this Agreement. 7. Software Warranty a) Bottomline warrants that the Software will perform substantially in accordance with the product documentation for a period of twelve (12) months from the date that Bottomline notifies the Customer that the Software is ready for production use (the "Software Warranty Period"). During the Software Warranty Period, Customer's exclusive remedy and Bottomline's entire liability shall be to correct, or revise, any deficiencies without additional compensation. Under the Software Warranty, Customer must promptly report any deficiencies to Bottomline in writing in order to receive Software Warranty remedies. If Bottomline, within forty five (45) days of a written claim (or such other period as the parties may mutually agree upon), is unable to correct, or revise any deficiencies or provide a suitable work around during the Software Warranty Period, Bottomline will refund Software fees paid by Customer under this Agreement and Bottomline will provide Customer with a pro rata refund of any prepaid but unused Software Support fees. b) . The Software Warranty will be null and void if any deficiencies were the result of Customer's modification, misuse, or misapplication of the Software. c) BOTTOMLINE DISCLAIMS ALL OTHER WARRANTIES RELATING TO THE SOFTWARE, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCI IANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 8. Limitation of Liability IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY LOST REVENUE, PROFITS OR DATA. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT IN THE EVENT OF (i) A BREACH OF CONFIDENTIALITY BY EITHER PARTY, (ii) CLAIMS FOR BODILY INJURY, DEATH, OR DAMAGE TO TANGIBLE PERSONAL PROPERTY DUE TO BOTTOMLINE'S RECKLESS MISCONDUCT, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, AND/OR FRAUD, OR (iii) DUE TO BOTTOMLINE'S INDEMNIFICATION OBLIGATIONS IN SECTION 10 HEREIN, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER IN THE AGGREGATE FOR ANY AMOUNTS IN EXCESS OF ONE MILLION DOLLARS. 3 No proceeding, regardless of form, arising out of the subject matter of this Agreement will be brought by Customer more than three years after the claim becomes known to Customer. 9. Customer's Obligations a) Customer is responsible for the secure storage of all copies of the Software and documentation and all other materials delivered or created on site by Bottomline, whether in written form, on magnetic media or otherwise. Customer is permitted to make and maintain a reasonable number of back-up copies of the Software for archival purposes. Other copying is not permitted. b) Customer agrees not to decompile, disassemble, or reverse engineer the Software nor disclose the Software to a third party without Bottomline's advance written authorization. Customer agrees not to remove Bottomline's proprietary legends and notices from the Software or the related product documentation. 10. Indemnification a) Bottomline shall defend and indemnify the Customer, its officers, officials, employees, agents and volunteers from any and all claims, injuries, damages, losses, liability, or suits, including all legal costs and attorney fees (collectively "Damages") resulting from third party claims that arise out of Bottomline's negligent performance of this Agreement, except for that portion of Damages caused by the Customer's negligence. Additionally, Bottomline will defend and indemnify the Customer for all Damages based on a third party claim that the use of the Software within the scope of this Agreement infringes a U.S. patent, trade secret or copyright. Bottomline's indemnification is conditioned on Customer providing reasonably prompt notification to Bottomline of the claim and allowing Bottomline to control the defense thereof; provided, Bottomline may not settle any claim without Customer's consent unless the Customer is unconditionally released of all legal liability or financial obligation. This Section states Customer's sole and exclusive remedy for alleged or actual infringement or breach of third party intellectual property or proprietary rights. This indemnity will not apply to any claim of infringement resulting from any modifications, additions, alterations or other changes made by Customer to the Software. Bottomline shall have no liability for any claim based on (i) Customer's continued use, after written notification, of non -current release of the applicable Software so long as a current release was made available to Customer without additional charge, (ii) Customer's use of the Software other than in accordance with the rights granted under this Agreement, (iii) Customer's combination of the Software with any other equipment of software not provided or recommended by Bottomline, where such infringement would not have occurred, but for such combination; or (iv) intellectual property rights owned by Customer or any of its Affiliates. b) Bottomline's obligations under this Section are further subject to the following: (i) Customer must make no admissions of law or fact without Bottomline's consent (other than as may be required by law); (ii) Customer must not have contributed to the alleged infringement, other than authorized or recommended use by Bottomline; (iii) Customer must permit Bottomline, at Bottomline's request and expense, to conduct the litigation and conclude any settlement so long as the Customer is unconditionally released of all legal lability or financial obligation; and (v) Customer must reasonably cooperate and give Bottomline all reasonable assistance. c) If at any time any claim for indemnity pursuant to this Section arises or in Bottomline's opinion there is a risk of an infringement issue arising with regard to the Software, then in addition to Bottomline's other obligations under this Section, Bottomline may, at its option and expense: (i) procure the right for Customer to continue to use the Software; or (ii) modify the Software (without causing diminution in functionality or user experience) so that it does not infringe the third party's rights; or (iii) terminate this Agreement as to the Software and the corresponding license granted hereunder and refund Customer's fees paid for the Software, reduced by twenty percent (20%) for each year after initial delivery of the Software; the reduction for partial years will be made pro rata. Where the Software has been modified pursuant to this Section, Customer is only licensed to use the modified version of the Software and must discontinue all use of prior versions, unless otherwise authorized by Bottomline in writing. 11. Termination. a) This Agreement shall commence on the Effective Date and so long as Customer is not in breach of any of its obligations, will continue in effect unless terminated in accordance with this Section. Customer may terminate this Agreement by giving ninety (90) days' advance written notice to Bottomline at any time provided that Customer is not in breach of the Agreement's payment terms prior to giving such notice. Customer's termination for convenience under this Section will not entitle Customer to a refund of any Software fees paid hereunder. b) Bottomline may terminate any or all of its obligations, including Software Support and Software licenses granted to Customer, pursuant to this Agreement for breach, at any time, not cured within thirty (30) days, by written notice to Customer. c) Upon termination of Software licenses, Customer's right to use the Software shall immediately cease and Customer shall return all copies of the Software and related documentation to Bottomline. Termination shall not affect Customer's obligation to pay Bottomline for all amounts owed pursuant to outstanding invoices (including fees for Services that may have been partially performed and not yet invoiced). Termination shall not affect either party's rights and obligations under Sections 8, 13 and 15 of this Agreement. 12. Copyright and Trademark Customer acknowledges that (either in its own right or under license) Bottomline holds and will continue to hold all copyright, trademark, and all other property rights in the Software and documentation (including, but not limited to, any new releases and any modifications). No ownership rights are granted to Customer under this Agreement. The Software and the related product documentation are protected by copyright and license terms restricting use, copying, distribution and decompilation. Bottomline's product names, brands and logos are trademarks or registered trademarks of Bottomline. 13. Confidentiality a) Each party agrees that all materials, documents and information provided to it by the other party in writing and designated as "Confidential", or if disclosed in other than tangible form is designated "Confidential" at the time of disclosure, is and shall be considered as confidential and proprietary information (collectively, the "Confidential Information") and the sole property of the disclosing party. For avoidance of doubt, Bottomline's Software and Documentation shall be considered Confidential pursuant to this Section 13. b) Each party agrees to hold such Confidential Information of the other party in strict confidence and shall not disclose the Confidential Information to any third party; provided that the party receiving such information will have no obligations with respect to any Confidential Information that (i) is now or later becomes publicly available through no fault of the receiving party (ii) is obtained from the receiving party from a third -party entitled to disclose it (iii) is already in the possession of the receiving party as indicated in its written records; or (iv) is required by law, rule regulation, order, decision, decree or subpoena or other judicial, administrative or legal process to be disclosed. c) As a public agency, records and information provided to or otherwise used by the Customer may be subject to a request submitted under Washington State's Public Records Act. In such an event, Bottomline agrees to cooperate fully with the Customer in satisfying the Customer's duties and obligations under the Public Records Act. If a request is received for records Bottomline has provided to Customer and marked as confidential, proprietary or protected trade secret material, the City will use its best efforts to provide Grantee with notice of the request in accordance with RCW 42.56.540 and a reasonable time (of no less than 10 days) within which Bottomline may seek a court order to prohibit Customer's disclosure of the requested record. The provisions of this section shall survive the expiration or termination of this Agreement. d) Bottomline may (i) compile statistical and other information related to the performance, operation and use of the Software, Software Support, Services and/or other Customer transaction or usage data, and (ii) use data from the Software, Software Support, Services and/or other Customer transaction and usage data in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes (clauses i and ii are collectively referred to as "Data Analyses"). Bottomline may make Data Analyses publicly available; however, such Data Analyses will anonymize Customer's identity and shall not incorporate Customer's transaction data or such Confidential Information in a form that could serve to identify Customer or any Customer end user. Bottomline retains all intellectual property rights in Data Analyses. e) Upon the expiration or early termination of this Agreement, each party will promptly return to the other party all of the Confidential Information disclosed to it hereunder, except that one copy may be retained for archival or back-up purposes. Each party acknowledges that the breach of its obligations under this Section may cause the other party irreparable harm and that the breach or threatened breach of the non -disclosure provisions of this Agreement may entitle the non - breaching party to seek injunctive relief, in addition to any other legal remedies that may be available to it. 14. Government Restricted Right a) If Customer is acquiring the Software including accompanying Documentation on behalf of the U.S. Government, the following provisions apply. If the Software is supplied to the Department of Defense ("DOD"), the Software is subject (in addition to other restrictions) to "Restricted Rights," as that term is defined in the DOD Supplement to the Federal Acquisition Regulations ("DFAR") in paragraphs DFAR 252.227-7015(b)(6/95) and DFAR 227.7202-3(a). If the Software is supplied to any unit or agency of the United States Government other than DOD, the Government's rights in the Software will be limited (in addition to other restrictions) as stated in paragraphs 52.227-14(g)(2)(6/87) and 52.227-19(6/87) of the Federal Acquisition Regulations ("FAR"). Use, duplication, reproduction or disclosure by the Government is subject to such restrictions or successor provisions. 15. Miscellaneous a) This Agreement may not be assigned, delegated or transferred by either party without the prior T written consent of the other. To the extent permitted by this Agreement, this Agreement shall inure to the benefit of the permitted successors and assigns of both parties. b) Any notice or communication required by either party shall be in writing and shall be sent to the addresses listed above. c) While this Agreement remains in effect and for one (1) year following the termination of the Agreement, neither party shall directly or indirectly recruit, solicit or hire any employee of the other party, or induce or attempt to induce any employee of a party hereto to terminate his/her employment with the other party; provided that either party shall be permitted to hire any employee of the other party who responds to a general employment advertisement or solicitation. d) Bottomline shall not be responsible or liable for any illegal or unauthorized access to or release of any end user data from any end user's device (such as but not limited to cell phones, tablets, and PC's) whatsoever, including, but not limited to, any access or release arising from the accessing of an end user's login credentials and/or login to an end user's account(s) by malware, viruses, or worms for malicious or criminal activities including, but not limited to, fraudulent payments or fraudulent funds transfer. e) Any claim, dispute or disagreement arising out of this Agreement (a "Claim") is governed by the laws of the State of Washington without regard to conflict of law provisions and shall be resolved as follows: 1. The parties shall attempt to resolve any Claim promptly by negotiation between executives who have authority to settle the Claim. Within 30 days after delivery of a notice of Claim from either party, the executives of both parties shall meet at a mutually acceptable time and place, and thereafter as often as they reasonably deem necessary, to attempt to resolve the Claim. All such negotiations shall be treated as confidential settlement negotiations for purposes of applicable rules of evidence. 2. Any Claim not resolved pursuant to the preceding paragraph shall be resolved by a Washington state or federal court, and the parties irrevocably consent to this jurisdiction and those courts for all Claims. In any litigation relating to this Agreement, the prevailing party shall be entitled to recover from the other party its reasonable attorneys' fees and costs, in addition to any other relief awarded. f) This Agreement shall consist of the terms and conditions set forth out in the main body of this Agreement together with those provisions set out in the attached Schedules. This Agreement, together with such Schedules, shall constitute the entire agreement and understanding between the parties and supersedes all prior agreements, representations and understandings between the parties. In the event there is a conflict between the terms and conditions in a specific Schedule and the terms and conditions in this Agreement, the terms and conditions in the Schedules shall supersede for the specific license granted under that particular Schedule. This Agreement may not be modified or varied in any way except where such amendment or variation is in writing and signed by both parties. The terms and conditions of any side letter, Customer purchase order or other document submitted by Customer SHALL NOT APPLY TO THE SUBJECT MATTER OF THIS AGREEMENT, NOR SHALL THEY BE OF ANY FORCE OR EFFECT OR GOVERN OR AMEND IN ANY WAY THE TERMS OF THIS AGREEMENT. Bottomline's failure to object to provisions contained in any purchase order or other communication from Customer shall not be construed as a waiver of this Section. VA IN WITNESS WHEREOF, each party has caused its duly authorized representative to execute this Agreement as of the Effective Date. CUSTOMER BOTTOMLINE TECHNOLOGIES (de), INC. Name: Sandy Sheahan Title: US Revenue Controller Apr 16, 2020 BOTTOMLINE TECHNOLOGIES, INC. SOFTWARE LICENSE AGREEMENT SCHEDULE A SOFTWARE Software TAP - Transform AP v.4.1 for JOE Software Bundle NA-TJD-SW09-90013 $50,000.00 1.00 - 6,000.00 $44,000.00 TAP - JDE Application $0.00 1.00 Included TAP JDE - Production Server $0.00 1.00 Included TAP JDE - Non -Production Server $0.00 1.00 Included TFS Transform Content Center production $0.00 1.00 Included TAP JDE - 25 Concurrent User Pack $0.00 1.00 Included TAP - JDE Connectors f0.00 1,00 Included Transform Active Capture Enterprise v.4.1, per named user NA-TJD-SW09-90002 $11,000.00 2.00-2.640.00 $19.360.00 Transform Active Capture Admin Only, per named user NA-TJDSW09-90030 $750,00 1.00 - 90.00 $660.00 Total Unit Price $72,750.00 Total Adjustment $8,730.00 Subtotal for Software $64,020.00 THIS SCHEDULE A IS HEREBY MADE A PART OF THE ABOVE -REFERENCED AGREEMENT BETWEEN BOTTOMLINE AND CUSTOMER. PRICING CONTAINED HEREIN IS IN EFFECT FOR THIS INITIAL ORDER. E BOTTOMLINE TECHNOLOGIES, INC. SOFTWARE LICENSE AGREEMENT SCHEDULE B ANNUAL SOFTWARE SUPPORT AND MAINTENANCE Maintenance TAP - Transform AP for JDE Bundle T1 Maintenance NA-TJD-MTTIN-90013 S8,800.00 1.00 $8,800.00 Transform Active Capture Ent vA x, per named user Maint NA-TJD-MT18N-90002 $1,93&00 2,00 $3,872,00 Transform Active Capture Admin Only, per named user Maint NA-TJD-MT18N-90030 $132.00 1.00 $132.00 Subtotal for Maintenance $12.804.00 Software Maintenance and Support includes: 1. Toll -free access to Bottomline's Customer Support Call Center during standard operating hours. The standard hours of operation are: Monday - Friday (excluding holidays) 8:30 am EST to 8:30 p.m. EST. 2. MICR quality support, including testing sample documents to ensure product quality. 3. E-mail and bulletin board service to facilitate uploading and downloading files and data. 4. Password protected access to Bottomline's Support website for FAQ's and general online support. 5. For no additional charge, all new releases as well as revisions and enhancements to the Software, excluding operating system platform changes. 6. For an additional charge, Bottomline's document enhancement services, digitizing services, and onsite consulting and/or training services. 7. Software Support for obsolete versions of the Software may be made available at the discretion of Bottomline. Any such agreement would be subject to a separate fee arrangement. THIS SCHEDULE B IS HEREBY MADE A PART OF THE ABOVE -REFERENCED AGREEMENT BETWEEN BOTTOMLINE AND CUSTOMER. PRICING CONTAINED HEREIN IS IN EFFECT FOR THIS INITIAL ORDER. H BOTTOMLINE TECHNOLOGIES, INC. SOFTWARE LICENSE AGREEMENT Services TAP Consultancy - Hourly Rate (Remote) TAP Consultancy - On -site Daily Rate (Billed in full day increments) SCHEDULE C SERVICES NA-TJD-PSO1-90001 $200.00 104.00 $20,800.00 NA-TJD-PS01-90005 $1.750.00 14.00 $24,500.00 Subtotal for Services $45.300.00 THIS SCHEDULE C IS HEREBY MADE A PART OF THE ABOVE -REFERENCED AGREEMENT BETWEEN BOTTOMLINE AND CUSTOMER. PRICING CONTAINED HEREIN IS IN EFFECT FOR THIS INITIAL ORDER. Bottomline Technologies (de), Inc. Sales Order No. BT-074115 325 Corporate Drive Bonomline Portsmouth, NH 03801-6808 Sales Order Date 3/6/2020 Expiration Date 5/31/2020 www,bottomline.com Customer Number KENCIT001 Invoice Terms NET30 Account Rep Darren Entrekin Email dentrekin@bottomline.com Phone (603) 501-5380 Purchase Order Order Agreement for Customer:* CITY OF KENT *Hereafter referred to as Customer Address CITY OF KENT CITY OF KENT 220 4TH AVENUE SOUTH Information Technology — City of Kent, 220 4TH KENT, Washington 98032-5838 AVENUE SOUTH United States Kent, Washington 98032-5838 United States Ship to Attention Michael (Mike) Carrington COmments:NOTE Please ship to: Phone (253) 856-4607 DID Information Technology — City of Kent Email mcarrington@kentwa.gov ITA@kentwa.gov Delivery Method ELECTRONIC Currency USD Product Name Software TAP - Transform AP v 4 1 for JDE Software Bundle NA-TJD-SW09-90013 $50,000.00 1.00 $44,000.00 TAP - JDE Application $0.00 1.00 Included TAP JDE - Production Server TAP JDE - Non -Production Server TFS Transform Content Center production TAP JDE - 25 Concurrent User Pack TAP - JDE Connectors Transform Active Capture Enterprise v.4.2, per named user Transform Active Capture Admin Only, per named user Services TAP Consultancy - Hourly Rate (Remote) TAP Consultancy - On -site Daily Rate (Billed in full day increments) $0.00 1.00 Included $0.00 1.00 Included $0.00 1.00 Included $0.00 1.00 Included $0.00 1.00 Included NA-TJD-SW09-90002 $11,000.00 2.00 $19,360.00 NA-TJD-SW09-90030 $750.00 1.00 $660.00 Unit Price for Software $72,750.00 Adjustment for Software $8,730.00 Subtotal for Software $64,020.00 NA-TJD-PS01-90001 $200.00 104.00 $20,800.00 NA-TJD-PS01-90005 $1,750.00 14.00 $24,500.00 Subtotal for Services $45,300.00 Maintenance TAP - Transform AP for JDE Bundle T1 Maintenance NA-TJD-MTT1N-90013 $8,800.00 1.00 $8,800,00 Transform Active Capture Ent. v.4.x, per named user Maint. NA-TJD-MT18N-90002 $1,936.00 2.00 $3,872.00 Transform Active Capture Admin Only, per named user Maint. NA-TJD-MT18N-90030 $132.00 1.00 $132.00 Subtotal for Maintenance $12,804.00 girder • . Page 1 of 2 Bottomline Technologies (de), Inc. Sales Order No. BT-074115 325 Corporate Drive y Boiiomline Portsmouth, NH 03801-6808 Sales Order Date Expiration Date 3/6/2020 5/31/2020 www.bottomline.com Customer Number KENCIT001 Invoice Terms NET30 Account Rep Darren Entrekin Email dentrekin@bottomline.com Phone (603)501-5380 Purchase Order Contract Total Terms and -Conditions This Sales Order is an offer valid until the Quote Expiration Date set forth above. PURCHASE PAYMENT TERMS - Fees for Software, Equipment, and Supplies will be invoiced upon shipment. Fees for Support will be invoiced upon Software shipment. Fees for Services will be invoiced as Services are performed. All Prices set forth herein are in US Dollars. Customer shall reimburse Bottomline for all reasonable travel and living expenses incurred in the performance of on -site Services. These expenses are in addition to training, implementation, and/or consulting service fees set forth herein and will be billed separately. Customer is also responsible for additional charges including but not limited to shipping and freight, taxes, customs, duties and the like. All invoices shall be due and payable within thirty (30) days from the date of invoice. All sales are FOB Bottomline shipping point. Except as required to resolve warranty claims pursuant to an end user license accompanying any Software, all orders for Software are non -returnable and non-refundable once shipped by Bottomline. PURCHASE ORDERS - If Customer issues a purchase order in connection with this purchase, it is hereby acknowledged that such purchase order is an acceptance of this Sales Order, is not a condition for payment, and will not supersede the payment terms or any other terms agreed upon in this Sales Order. This Sales Order and the end user license accompanying any Software shall constitute the entire agreement and understanding between the parties and supersedes all prior agreements, representations and understandings. This Sales Order may not be modified or vaned in any way except where such amendment or variation is in writing and signed by both parties. The terms and conditions of any side letter, Customer purchase order, or other document submitted by Customer are hereby objected to and shall not supersede or supplement the terms of this Sales Order. CANCELLATION POLICY - In the event that Customer cancels a confirmed on -site Service session, Customer will be charged a cancellation fee as well as any nonrefundable lodging and airline expenses and related charges. Cancellation fees will be calculated based upon the amount of notice given to Bottomline. Bottomline's fee schedule is available upon request. The cancellation fee will not be subject to any previously agreed upon discounts or restrictions on expenses. In order to implement this solution, please authorize below and fax back to Sales Operations at 603-501-4950 or email to globalsales2(cbbottomline.com. Authorized Customer Signatur -Ulam' Aal ffl Vy Print Name & Title Date Purchase Order No. Page 2 of 2 City of Kent Purchase Order • KEN T Order number must appear on all invoices, packages, etc. This document is hereby deemed a valid purchase order and authorizes the procurement of the materials and/or services indicated. Please let us know immediately if you are unable to ship the complete order. Ship to: City of Kent Bill to: City of Kent Information Technology Accounts Payable 400 West Gowe Street 220 41h Avenue South Suite 122 Kent, WA 98032 Kent, WA 98032 Phone: (253) 856-5230 Order # 158443 OP Order Date: 4/17/2020 Ordered by: Lynnette R Smith Info Tech -Administration Vendor:213922 Bottomline Technologies, Inc. 325 Corporate Drive Portsmouth, NH 03801 Payment Terms: Net 30 Line Item # Description Quantity Unit Cost Ext. Cost Sales Tax Total Cost 1 Software Initial Purchase 64,020.00 6,402.00 70,422.00 2 Professional Services 45,300.00 45,300.00 3 1-year maintenance 12,804.00 1,280.40 14,084.40 Subtotal: 122,124.00 Approved by: Carri ton, Michael Charles Sales Tax: 7,682.40 Mayor's Signature: (Required for contracts o er $2 ,000) Total: 129,806.40 M Page 1ofI y� Bottom TANNED MAY 0 12020 REMIT TO: Phone: +1 603.436.0700 Bottomline Technologies (DE) Inc Toll -free: +1 800,243.2528 P.O. Box 412377 Fax: +1 503.436.0300 Boston, MA 02241-2377 AR@Bottomtine-com Federal I D:02-0433294 FINANCE _ A1191111E BILL TO SHIP TO Information Technology - City of Kent Michael (Mike) Carrington CITY Or KENT CITY Or KENT tnvoEce USINV•054623 Information Technology - City of Kent, 220 Information Technology - Ctty of Kent, 220 4TH AVENUE SOUTH 4TH AVENUE SOUTH Kent,WA98032-5838 Kenl,WA98032.5836 Document date 04i30/2020 United Slates United States Page 1 of 1 accountspayable@kentwa.gov ita@kentwa.gov Invoice account KENCIT001 Purchase ber Currency Terms of payment Due date 158443 OP USD Net 30 days 05/30/2020 I m number Description Quantity Unit price Discount Extended price USP-045856-002 TAP - Transform AP v.4.1 for JDE Software Bundle 1 $50,000,00 $6.000.00 S44,000.00 NA-TJD-SW09-90013 OVA. y—th d.eiECTRO c Oc*w,vaaee 44/227Z020 NA-TJD-SW09-90002 Transform Active Capture Enterpnse v.4.2, per 2 S11,000.00 $1.320.00 S19,360.00 named user O.&Mm "'". rr f[,rimomr; &.6wYcare 0447/mv NA-TJD-SW09.90030 Transform Active Capture Armin Only, per named 1 S750.00 S90.00 S660.00 user OeOv. r nle"d . ELECTRONIC OaWpry nave 041211202D USP-045856-002-001 TAP - Transform AP for JDE Bundle T1 1 $8.800.00 S8.800.00 NA-TJD•MTT1N-90613 Maintenance Co.wogP gran iU1B' Wimim2a EOMxaga ero Cafe: Oa+79 :'D71 NA-TJD•M716N-90002 Transform Active Capture Ent- v,4,x, per named 2 $1,936.00 S3,872.00 user Maint. Co.n-aye Wi d.le:'IL13W2a2u Co -age era dale. Dan-ar2711 NA-TJD-MT18N-90030 Transform Active Capture Admin Only, per named 1 $132.00 $132.00 user Malnt. Co.a-ey­ra•r Lbw. Oa/96 X23 CO+ Mre end dale O4i29,72D21 Subtotal $76,824.00 Sales tax S7,682.40 Note Total $84,506.40 NOTE: Please ship to: / Information Technology - City of Kent ITACa)kentwa,gov Nr1TF Plaaco shin rn' If you have any questions related to this Invoice, please email to AR@bottomline.com. !ATTENTION: Our remit to lockbox recently changed, Please confirm you have updated in your systems as noted above. TO FNSIIRF ACCIIRATC AI.10('A IION OF Yo tjll PAYMENT, PL.PASF QUUTF YOUR CUSTOMER NWABFR'WHEN MAKING PAWAFN1 https://documents.uk.pt-x.com/document/PPZ1232AI9SUIUHLUX9H/... 5/1/2020 CHANGE ORDER -City Of Kent-V2-AH-20200723.docx WORK ORDER CHANGE FORM Date: 7/23/20 CUSTOMER NAME: City Of Kent CUSTOMER NUMBER:KENCIT001 WORK ORDER NUMBER:USP -045856-002 ADDITIONS ITEM # QTY DESCRIPTION UNIT PRICE EXTENDED PRICE NA-TJD-PS01-90001 122.5 TAP Consultancy -Hourly Rate (Remote)200 24,500 TOTAL ADJUSTMENT 0.00 DELETIONS ITEM # QTY DESCRIPTION UNIT PRICE EXTENDED PRICE NA-TJD-PS01-90005 14 TAP Consultancy - On-site Daily Rate 1,750 24,500 TOTAL ADJUSTMENT 0.00 REASON: Converting onsite days into remote hours for development work and go -live activities. CUSTOMER APPROVAL: Signature Date Printed Name & Title BOTTOMLINE APPROVAL: Requested by: Ahmad Hawwari (Bottomline Project Manager) Director’s Approval Signature Date Bottomline Account Executive’s approval required for deletions not replaced with equal value: Account Executive’s Signature Date Russ Karr AP Automation Services Delivery Manager 8/11/2020 Mike Carrington IT Director REMIT TO: Phone: +1 603.436.0700 BottomIine Bottomline Technologies (DE) Inc Toll free: +1 800.243.2528 P.O. Box 412377 Fax: +1 603.436.0300 Boston, MA 02241-2377 AR@Bottomline.com Federal ID:02-0433294 INVOICE .... .. .... r%CANNE;j 0 BILL TO Information Technology - City of Kent CITY OF KENT Information Technology - City of Kent, 220 4TH AVENUE SOUTH Kent,WA 98032-5838 United States accountspayable@kentwa-gov OCI 0 5 20N SHIP TO Michael (Mike) Carrington CITY OF KENT Information Technology - City ot!<6nt, 220 4TH AVENUE SOUTH Kent,WA 98032-5838 United States ita@kentwa.gov USP-045856-002 TAP Consultancy- Hourly Rate (Remote) NA-TJD-PS0II-90001 Delivery method: ELECTRONIC Delivery date: 07/37/2020 Note NOTE: Please ship to: Information Technology - City of Kent ITA@kentwa.gov U SINV-057354 06/30/2020 1 of I KENCIT001 30 $200.00 56,000.00 Subtotal --- --------- $6,000.00 Sales tax $0.00 If you have any questions related to this Invoice, please email to AR@bcrttomline.com. 'ATTENTION: Our remit to lockbox recently changed. Please confirm you have updated in your systems as noted above. TO ENSURE ACCURATE ALLOCATION OF YOUR PAYMENT, PLEASE QUOTE YOUR CUSTOMER NUMBER WHEN MAKING PAYMENT Sab Bottomfine BILL TO REMIT TO: Phone: +1 603.436.0700 Bottomline Technologies (DE) Inc Toll -free: +1 800.243.2528 P.O. Box 412377 Fax: +1 603.436.0300 Boston, MA 02241-2377 AR@Bottomline.com FederallD:02-0433294 INVOICE ()C 1 0 5 Information Technology - City of Kent CITY OF KENT Information Technology - City of Kent, 220 4TH AVENUE SOUTH Kent,WA 98032-5838 United States accountspayable@kentwa.gov 158443 OP USP-045856-002 NA-TJD-PS01-90001 USD SHIP TO Michael (Mike) Carrington CITY OF KENT Information Technology - City of Kent, 220 4TH AVENUE SOUTH Kent,WA 98032-5838 United States ita@kentwa.gov TAP Consultancy- Hourly Rate (Remote) Delivery method: ELECTRONIC Delivery date : 07/37/2020 Note NOTE: Please ship to: Information Technology - City of Kent ITA[a@kentwa.gov Net 30 days E f�__ USI NV-058723 07/31/2020 1 of 1 KENCIT001 08/30/2020 $200.00 $13,000.00 i 1 9 1 Subtotal $13,000.00 j ._._.--Sales tax $0.00 If you have any questions related to this Invoice, please email toAR@bottomline.com. ATTENTION: Our remit to lockbox recently changed. Please confirm you have updated in your systems as noted above. TO ENSURE ACCURATE ALLOCATION OF YOUR PAYMENT, PLEASE QUOTE YOUR CUSTOMER NUMBER WHEN MAKING PAYMENT 9/112020 PTX - View document Bottomline REMIT TO: Phone: +t 603.5 8oltomline Technologies (DE) Inc Toll -free: +t B00.243,0.243.22B "Box 412377 Fax: +1 603.436,0300 C n N N EBoston, MA 02241.2377 AR@Bottomline.com Federal 1 D:02-0433294 SFP 0 12020 F ,� ey ti _INVOICE BILL TO SHIP TO Information Technology - City of Kent Michael (Mike) Carrington CITY OF KENT CITY OF KENT Invoice Information Technology - City of Kent, 220 Information Technology - City of Kent, 220 4TH AVENUE SOUTH 4TH AVENUE SOUTH Kent,WA 98032.5838 Kent,WA 98032.5838 Document date United States United States Page accpuntspaya6le[1a kentwa.gov ka@kentwa.gov account Purchase order number Currency 158443 OP USD Item number Description USP-045856.002 TAP Consultancy - Hourly Rate (Remote) NA-TJD-PSOt-90001 rrMe.rmenod.cac:<wra Oe wy date, aEM/2M Pot Chang* Ord*r - Added 727, S ra hourly rat* Note NOTE: Piease ship to: Information Technology - City of Kent ITAL1a kentwe,gov Terms of payment Net 30 days USINV•061336 08/31/2020 1of1 KENCIT001 Due date 09/30/2020 Quantity Unit price Extended price 65 $200.00 S13.000.00 Subtotal $13,000.00 Sales tax $0.00 Total S13,000.00 If you have any questions related to this Invoice, please email to AR@bottomilne.com. `ATTENTION: Our remit to lockbox recently changed. Please confirm you have updated In your systems as noabove. L TO ENSURE. ACCURATE Ai-i.00A'i lON OF YOUR PAYMENT. PLrASE QUOTE YOUR CUSTOMER NUTABER WHEN MAKING PAYMENT https:lldocuments.uk.pt-x.comiuilconnectldocumentIJAFGF6EPF44MURI65PlTiHyUkHhyKJOAgjc65i3ml L5yDgIVXRRjWljKFwPhUlMw 1/1 PTX - View document Page 1 of 2 SCANNED OCT 0 5 2020 • €�hlfT lro: Phone: +1 603.A36.0700 m t BotmNine Tiechn files PE) Inc Toff-tree:+1800.243.2528 - - P:O. illox 412377 Fax: +t 603.436.=0 8ostG.' , MA 02741-2377 AR@Botttomllne corn Federal ID:02-0433294 INVOICE Ba. i0 SHIP TO Information Technology - City of Kent Mi duel (hWte) Cord"ton CITY OFXEW CITY OFKENT - ---- _ U$INV4631A1InforationTechnolo9y - ofKermt 220 Information Technology _ of Kem 220 ATM AYEN41E SOUTH 4TH "ENUE SOUTH WA - - - n 091'9012020 KerrLWA 9SM-5838 KeM 98032 $M � United States United States 1 of 7 azcournspayab"kentwa.gav ila@ikaogwa.gok � ,—,_..... - . 1 —1 ,. KENCIT607 USP•045856-M TAP Consultancy - Howly Rate (RMate) NA-TiD-PS01-90001 oewerymcvrroav:c od"".: anraa=D Royomwo4w• Adw lv'. to hgWyraft Notn NOTE: Please ship to: Information Technology - Cfty of Kent ITA@kotw"ov 501 $200,00 $10o 00,00 Subtatal S10,100.00 Sales tart TO ENSURE ACCURATE ALLOCATION OF YOUR PAYMENT, PLEASE OUOTE YOUR CUSTOMER NUMBER WHEN MA ISIG PAYMENT https:Hdocuments.uk.pt-x.com/ui/connect/document/FVEGWIDDKB... 10/5/2020 REMIT TO: Phone: +1 603-436.0700 Sib BottomIine Bottomline Technologies (DE) Inc Toll -free: +1800-243-2528 P.O. Box 412377 Fax: +1 603.436.0300 Boston, MA 02241-2377 AR@Bottomline.com Federal ID:02-0433294 %CANS" OCT or., 2K, INVOICE BILL TO -'s"T TO ACCOUNTS PAYABLE Steve'Barton CITY OF KENT CITY OF KENT I n'v'i'c'e USl NV-063204 - y 220 4TH AVENUE SOUTH information Technology Citof Kent, 220 o KENT,WA 98032-5838 4TH AVENUE SOUTH d 09/30/2020 D g urneft y", United States Kent,WA 98032-5838 '411 United States P I of 1 sbarton@kentwa.gov t 158443 USP-045856-003 NA-TJD-PS01.90001 USD Net 30 days 10/3012020 TAP Consultancy- Hourly Rate (Remote) 16 $200.00 $3.200.00 Delivery method: ELECTRONIC Defivetydate :0913012020 Subtotal $3,200.00 Sales tax $0.00 ft-you have any questlons related to this invoice, please email to AR@bottomilne.com. ATTENTION: Our remit to lockbox recently changed. Please confirm you have updated in your systems as noted above. TO ENSURE ACCURATE ALLOCATION OF YOUR PAYMENT, PLEASE QUOTE YOUR CUSTOMER NUMBER WHEN MAKING PAYMENT