HomeMy WebLinkAboutCAG1993-0577 - Other - Upcoming Signature Support Enhancements - 03/07/2012 Ccomcasto Comcast Cable
15815 25th Ave West
Lynnwood,WA 98087
March 7,2012
Brenda Jacober
City Clerk
City of Kent
220 Fourth Ave S
Kent, WA 98032
Dear Ms. Jacober:
Re: XFINITY Signature Support
I am pleased to let you know that Comcast customers in your community will soon receive notice of
enhancements to XFINITY Signature Support,which provides expanded tech support for computers, home
networks and connected devices along with affordable warranty protection plans for home electronic
equipment such as computers, laptops,tablets, flat-panel televisions and home phones.
Starting March 21, Comcast customers in your community will have the option of purchasing Triple Play
Protection,which provides protection for computers, flat-panel televisions and home phones under one
warranty for just$1995 a month. Customers may also choose Computer Protection Plus,which provides
protection for computers, laptops and tablets for just $9.95 a month. Both plans also include our home
wiring protection service,the Service Protections Plan, at no additional cost. Comcast subscribers who
currently purchase XFINITY Signature Support will have the option of retaining their current plans or
moving to one of our new plans.
Please let me know if I can provide any additional information about XFINITY Signature Support or any of
Comcast's services. Information about XFINITY Signature Support is also available online at
https://signaturesuppor-t.xfinity.com.
Sincerely,
Terry Davis
Director, Franchising and Government Affairs
cc: Janet L. Turpen, Comcast
Ken Rhoades, Comcast
Dea Drake, City of Kent