HomeMy WebLinkAboutCAG1993-0577 - Other - Upcoming Pricing Changes - 05/31/2013 Ccomcast
Comcast Cable
15815 25th Ave West
Lynnwood,WA 98087
May 31, 2013
Ronald Moore
City Clerk
City of Kent
220 Fourth Ave S
Kent, WA 98032
Dear Mr. Moore:
In order to provide the best entertainment and communications experience, Comcast continues to
invest in our network to support new product features and more programming choices. While we
continue to make these and other investments, we periodically need to adjust prices due to
increases we incur in programming and other business costs. Starting July 1, 2013, new prices
will apply to select services and equipment as detailed on the enclosure. Customers will be
notified of these changes through messages on their monthly billing statements.
If you have any questions regarding this information, please contact me at(253)288-7496.
Sincerely, l l
Terry Davis
Director, Franchising and Government Affairs
Enc.
cc: Janet L. Turpen, Comcast
Ken Rhoades, Comcast
Dea Drake, City of Kent
COMCAST PRICE INFORMATION
Aberdeen,Auburn,Bellevue,Brier,Burien,Covington,Des Moines,Edmonds,Elma,Federal Way,Kent,Lacey,Lynnwood,Maple Valley,
McCleary,Mill Creek,Montesano,Mountlake Terrace,Mukilteo,Newcastle,Olympia,Redmond,Renton,Sammamish,Seattle,Spokane,Tukwila,
Unincorporated King County,Unincorporated Snohomish County,Vashon Island
June,2013
Dear Valued Customer:
All of us at Comcast are committed to improving your entertainment and communications experience,and we continue to invest in making your services even
better.While we continue to make these and other investments,we periodically need to adjust prices due to increases we incur in programming and other
business costs.Starting July 1,2013,new prices will apply to select'Video,Internet and Digital Voice services and equipment as indicated in this letter.
We want to make sure you are getting the most out of your XFINITY®services.Here are some highlights of the many services available to you,as well as some
of the improvements we've made in the past year:
•XFINITY On DemandTM—gives you thousands of top shows,hit movies and more—with 90%FREE.
•XFINITY delivers the fastest Internet.You get reliably fast speed—even during peak use periods—so you have the speed
you need to connect all your devices at the same time.
•We now offer many free help and how-to videos.Visit www.youtube.com/xfinity to learn how to program your remote control
or your DVR,manage parental controls,sign up for paperless billing,and so much more.
•We've improved our online experience.We invite you to visit our new and improved website:www.comcast.com/myaccount
to login or set up your user name.
You can manage your account preferences,equipment settings,pay your bill,manage appointments,and get help whenever you need it.You can also watch your
favorite programs online,set your DVR,and add your favorite shows to your Queue.
Plus,visit our mobile site at m.comcast.com from your smartphone to manage appointments,check your balance,and receive text alerts.
Of course,we back up our services with the Comcast Customer GuaranteeTM.We promise to provide you a consistently superior experience, including 24/7
customer service,two-hour appointment windows and on-time arrival—or we'll give you a free premium channel for three months.
Still have questions?Visit us at www.comcast.com/questions or call us at 1-877-806-7905.Thank you for choosing Comcast.We value you as a customer,and
we look forward to continuing to serve you.
ff you are currently receiving services on a promotional basis,under a minimum term agreement associated with a specific rate,or in the guaranteed period of one of our SurePriceTM
plans,the prices for those specific services will not be affected during the applicable period.
BASIC SERVICES (per month) DIGITAL SERVICES (per month)
Current Price New Price Current Price New Price
Limited Basic(Mukilteo)............................$ 16.90 $ 15.33 Digital Starter ...................................$ 67.49 $ 69.49
Limited Basic(Areas of Edmonds,Lynnwood,Mountlake Digital Preferred...................................$ 85.49 $ 87.49
Terrace,areas of Unincorporated Snohomish County, Digital Preferred Plus...............................$119.99 $122.49
areas of Unincorporated King County)................$ 16.15 $ 15.43 Digital Premier ...................................$139.99 $142.49
Limited Basic(Kirkland) ............................$ 16.09 $ 14.07 EQUIPMENT(per month)
BASIC AND DIGITAL ANCILLARY SERVICES (per month) Current Price New Price
Current Price New Price Remote Control...................................$ 0.20 $ 0.15
HD DVR Service...................................$ 16.95 $ 17.95 CableCARD(second card in same device)...............$ 1.10 $ 1.00
Digital Additional Outlet Service.......................$ 8.75 $ 9.25 HD Digital Converter(Limited Basic Only)...............$ 2.50 $ 2.20
with HD.......................................$ 8.75 $ 9.25
with HD DVR Service .............................$ 16.95 $ 17.95 3100:0200-0260
with AnyRoom®DVR Service(per outlet,3 outlets max) ..$ 8.75 $ 9.25 3200:10-80,110,120
Digital Adapter Additional Outlet Service— 3300:20,40-90,150,210,280,360,380,390-410
(1st and 2nd additional outlets) 3400:10,20,40,50,70-110,150-170,210,230,250,260,290,300,320,
Not available for Limited Basic only subscribers ........$ 0.00 $ 1.99 340,360,390
3600:80
3700:10,90,100,140
3800:40,50
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XFINITY TRIPLE PLAY PACKAGE (per month) XFINITY TV INSTALLATION FEES
Current Price New Price (per occurrence unless noted)
Economy Triple Play XF.............................$ 84.85 $ 89.85 Current Price New Price
DOUBLE PLAY PACKAGES (per Hourly Service Charge(Custom Installation) .............$33.50 $ 32.50
(p month) In Home service visit................................$30.50 $ 31.50
Current Price New Price Unwired Home(Standard Installation)...................$43.00 $ 42.50
Wired Home(Standard Installation).....................$33.00 $ 32.00
MultiLatino Max XF Double Play........... ..........$114.95 $111.90 Additional Outlet(new)with initial installation of service ....$13.50 $ 13.00
MultiLatino Ultra XF Double Play......................$129.95 $128.85 Additional Outlet(new)after initial installation of service....$32.50 $ 31.50
XFINITY INTERNET(per month) Relocate Additional Outlet with
initial installation of service.........................$15.00 $ 13.00
Current Price New Price Relocate Additional Outlet after
Performance-With XFINITY TV or Voice Service .......$ 48.95 $ 51.95 initial installation of service.........................$30.50 $ 28.00
Blast!-With XFINITY TV or Voice Service .............$ 58.95 $ 61.95 Upgrade of Service(in-home visit required) ..............$25.00 $ 25.50
Professional Internet Installation Downgrade of Service(in-home visit required)............$12.50 $ 11.70
(per occurrence)(except for Extreme 105)............$ 50.00 $ 99.99 Connect VCR/DVD with initial installation of service........$10.50 $ 7.70
Connect VCR/DVD after initial installation of service........$20.50 $ 16.00
XFINITY VOICE INSTALLATION FEE Activate Pre-Existing Additional Outlet with
(per occurrence unless noted) initial installation of service.........................$ 6.25 $ 5.50
Current Price New Price Activate Pre-Existing Additional Outlet
after initial installation of service ....................$20.00 $ 21.50
Standard Installation.............................. $50.00 $ 99.99
Certain services available separately or as a part of other levels of service.Service is subject
to Comcast's standard terms and conditions of service.Unless otherwise specified,prices
shown are the monthly charge for the corresponding service,equipment or package.Prices
shown are for residential service only and do not include federal,state and local taxes,FCC
user and franchise fees or Regulatory Recovery fees or other related costs,and are subject
to change.Not all services are available in all areas.If you are a video service customer and
you own a compatible digital converter or CableCARD device,please call 1-800-XFINITY for
pricing information or visit www,comcast.com/equipmentpolicy.After a notice of an increase
in rates,you may change your level of service at no additional charge for a period of 30 days
from the effective date of the change.Otherwise,a fee may apply.Please refer to your billing
statement for your Local Franchise Authority's name and address.
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SERVICES NO LONGER AVAILABLE FOR NEW SUBSCRIPTION (per month
Current Price New Price Current Price New Price
DIGITAL SERVICES DOUBLE PLAY PACKAGES
CableLatino Completo............................. $ 97.48 $112.49 Digital Bundle-Premier Video+Voice Unlimited....... $184.94 $187.44
CableLatino Completo Package...................... $ 84.44 $ 86.44 Digital Double Play-
Comcast Digital Premier........................... $162.98 $161.74 Preferred Video+HBO with Voice Unlimited.......... $150.43 $147.44
Digital Bronze Package............................ $ 85.49 $ 87.49 Digital Double Play-Starter with Voice Unlimited ...... $112.44 $114.44
Digital Cable with HBO ............................ $ 37.99 $ 40.64 Digital Double Play Bundle-
Digital Classic Package............................ $ 85.49 $ 87.49 Preferred Video+Performance Internet............. $149.44 $154.44
Digital Gold Package with subscription to Starter........ $ 52.50 $ 53.00 Digital Double Play Bundle-
Digital Gold Package with Showtime and Variety Tier..... $ 77.97 $ 80.62 Starter+Performance Internet.................... $116.44 $119.95
Digital Gold Package.............................. $139.99 $142.49 Digital Starter Bundle-Starter+Performance Internet.. $116.44 $119.95
Digital Platinum Package with subscription to Starter..... $ 72.50 $ 73.00 Digitial Preferred Bundle with PFL Internet............. $181.44 $185.44
Digital Platinum Package .......................... $154.98 $152.49 Double Play Bundle-
Digital Preferred Plus ............................. $ 52.50 $ 53.00 Preferred Video+Performance Internet............. $134.44 $139.94
Digital Premier .................................. $ 72.50 $ 73.00 Preferred Video+PFL Performance Internet ......... $128.44 $130.44
Digital Premier Package........................... $154.98 $152.49 Starter+PFL Performance Internet................ $110.44 $112.44
Digital Silver Package with subscription to Starter....... $ 37.99 $ 40.64 High Speed Internet&Voice Bundle .................. $ 93.90 $ 96.90
Digital Silver Package with HBO and Starz............. $ 52.50 $ 53.00 MultiLatino Double Play-
Digital Silver Package with HBO..................... $119.99 $122.49 MultiLatino Plus+Performance Internet ............ $ 78.90 $ 81.90
Digital Standard Cable ............................ $ 85.49 $ 87.49 MultiLatino Max HD+Blast Internet................ $138.89 $141.89
Digital Starter Package............................ $ 67.49 $ 69.49 MultiLatino Ultra HD+Blast Internet ............... $155.84 $158.84
Digital Value Package............................. $132.54 $142.49 PFL Performance Internet+Voice Unlimited............ $ 82.90 $ 87.90
Digital Value Package with Showtime................. $105.48 $107.49 Preferred Bundle-Preferred Video+Voice Unlimited ... $130.44 $132.44
Multiple Premium Package......................... $ 79.96 $ 45.00 Preferred Double Play............................. $134.44 $134.95
Platinum Package................................ $ 72.50 $ 73.00 Preferred Plus Double Play Bundle ................... $168.94 $174.44
Preferred with HBO Package........................ $105.48 $107.48 Premier Video and Performance Internet............... $188.94 $194.94
Premium TV Package ............................. $101.33 $ 89.48 Starter Bundle-Starter+Voice Unlimited............ $112.44 $114.44
Promotional Digital Gold........................... $139.99 $152.49 Starter Double Play-Starter+Economy Plus Internet... $ 97.44 $ 99.94
Total Premier Package ............................ $ 72.50 $ 73.00 Limited Double Play-
Encore Package ................................. $ 3.20 $ 10.00 Limited Basic Video+Local With More Voice
Encore Package ................................. $ 19.99 $ 10.00 (Areas of Edmonds,Lynnwood,Mountlake Terr.,
Ticket To Entertainment with Preferred Plus Video....... $119.99 $122.49 areas of Unincorporated Snohomish Cty,
Ticket To Entertainment with Premier Video............ $135.81 $142.49 areas of Unincorporated King Cty) ............... $ 41.10 $ 40.38
Total TV Package with Premier Video................. $139.99 $142.49 (Mukilteo).................................. $ 41.85 $ 40.28
+(1)Additional Outlet........................... $148.74 $161.74 Limited Basic Bundle with Internet-
Digital Premier-Tenant.......................... $ 72.50 $ 73.00 (Areas of Edmonds,Lynnwood,Mountlake Terr.,
777 Preferred Plus-Tenant........................... $ 52.50 $ 53.00 areas of Unincorporated Snohomish Cty,
Family Tier Package- areas of Unincorporated King Cty) ............... $ 65.10 $ 67.38
(Mukilteo).................................... $ 34.90 $ 32.93 (Kirkland) .................................... $ 65.04 $ 66.02
(Areas of Edmonds,Lynnwood,Mountlake Terrace, Limited Double Play Bundle-with Economy Plus Internet
areas of Unincorporated Snohomish County, (Areas of Edmonds,Lynnwood,Mountlake Terr.,
areas of Unincorporated King County) ............ $ 33.80 $ 33.03 areas of Unincorporated Snohomish Cty,
(Kirkland) .................................... $ 33.74 $ 31.67 areas of Unincorporated King Cty) ................. $ 46.10 $ 45.38
BASIC AND DIGITAL ANCILLARY SERVICES (Kirkland) .................................... $ 46.04 $ 44.02
AnyRoom®DVR Service with Triple Play Package Promo.. $ 9.95 $ 13.95 Limited Double Play Bundle-with Performance Internet
Digital Adapter Additional Outlet Service(1st and 2nd additional (Areas of Edmonds,Lynnwood,Mountlake Terr.,
outlets)Not available for Limited Basic only subscribers $ 1.49 $ 1.99 areas of Unincorporated Snohomish Cty,
HD DVR Service-Verizon Package.................. $ 6.95 $ 7.95 areas of Unincorporated King Cty) ................. $ 65.10 $ 67.38
SD DVR Additional Outlet Service.................... $ 19.70 $ 19.20 (Kirkland) .................................... $ 65.04 $ 66.02
SD DVR Service.................................. $ 10.95 $ 9.95 TRIPLE PLAY PACKAGES
SD DVR Service.................................. $ 19.70 $ 9.95 Digital Premier Bundle............................. $228.89 $234.39
Standard Cable.................................. $ 62.75 $ 69.49 Digital Premier Bundle with(1)Digital Additional Outlet... $247.63 $253.64
HD Fee-Effective 7/1/13,HD Fee will be renamed to Digital Premier Package with PFL Internet ............. $230.84 $235.39
Digital Additional Outlet Service.This change will not Digital Premier Package with PFL Internet
otherwise affect the services you are currently receiving.$ 8.75 $ 9.25 and(1)Digital Additional Outlet.................... $241.63 $244.64
EQUIPMENT Digital Starter Bundle............................. $156.39 $161.39
Digital Starter Equipment-Tenant.................. $ 2.70 $ 2.65 Digital Starter Bundle with PFL Internet............... $153.39 $152.39
Limited Basic Only- Economy Bundle................................. $123.85 $124.39
HDTV Equipment and Remote Control .............. $ 2.70 $ 2.35 Economy Triple Play Bundle ........................ $123.85 $124.39
Digital Converter and Remote Control............... $ 1.20 $ 1.15 HD Preferred Bundle.............................. $149.95 $164.95
Digital Converter with Remote Control ................ $ 2.70 $ 2.65 Preferred Bundle...................... ........ $174.39 $179.39
INTERNET Preferred Bundle with PFL Internet................... $168.39 $170.39
$ 77.95 $ 74.95 Preferred Plus Bundle............................. $208.89 $214.39
Ultra Internet ............................... Preferred Plus Bundle with PFL Internet............... $202.89 $205.39
Ultra Internet with TV or Voice....................... $ 65.95 $ 61.95 Starter Bundle with PFL Internet..................... $150.39 $152.39
Ultra Internet Bolt-on with Triple Play................. $ 20.00 $ 10.00 Value Bundle-
Extreme 105 Bolt-on with Triple Play ................. $ 30.00 $ 40.00 Starter+Economy Plus Internet+
Blast!20MBPS Internet Package .................... $ 65.95 $ 74.95 Voice Local with More........................... $122.39 $124.39
Performance Internet Package...................... $ 52.95 $ 64.95 Value Plus Bundle-
XFINITY VOICE Starter+Performance Internet+Voice Unlimited ..... $141.39 $146.39
Touchstone Package.............................. $ 11.95 $ 21.95
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