HomeMy WebLinkAboutCAG1993-0577 - Other - Upcoming Changes to Services - 05/27/2014 COMCAST
May 27, 2014
Ronald Moore
City Clerk
City of Kent
220 Fourth Ave S
Kent, WA 98032
Dear Mr. Moore:
Starting July 1, 2014, Corncast will be making changes to the service in your area, as detailed on
the enclosure.
Also effective July 1, Limited Basic Cable is being reduced from $16.74 to $15.24. Applicable
taxes and fees are additional.
Customers will be notified by bill message. If you have any questions regarding this information,
please contact me at (253)288-7496.
Sincerely,
Terry Davis
Director,Franchising and Government Affairs
Enc.
cc: Janet L. Turpen, Comcast
Dea Drake, City of Kent
15815 25th Aire West Lynnwood,WA 98087 www,comcastcorporation.com
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Dear Valued Customer,
At Comcast we are committed to constantly improving your entertainment and communications experience,
and we continue to invest in making your services even better.As we make these and other investments,
we periodically need to adjust prices due to increases we incur in business costs.Starting July 1,2014,
new prices will apply to select' Video, Internet and Phone services as described in this notice.
Among these price changes,we have itemized a Broadcast TV Fee in order to defray the rising costs of
retransmitting broadcast television signals. In recent years,the cost of retransmitting broadcast television signals has
increased significantly,and we want to address these more recent increases through a separate itemized charge so
that they are clear to you.
We want to make sure you are getting the most out of your XFINITY services. Here are some highlights of the
many services available to you:
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• XFINITY On Demand TM-gives you thousands of top shows,hit movies and more-90%Of which are free.
• XFINITY Internet delivers the fastest and most reliable in-home WiFi for all rooms,all devices,all the time.
Plus,get the fastest hotspots with the most coverage on-the-go included at no additional cost.
• My Account makes it easy to manage your XFINITY account from practically anywhere. Pay your bill,
receive security notices, check connection status and get payment confirmations using your computer
or phone. Go to comcast.com/myaccount or download the XFINITY My Account app today.
• DVR-Watch your favorite programs online, set your DVR, and add your favorite shows to your Queue.
Of course,we back up our services with the Comcast Customer Guarantee(visit comcast.com/guarantee
for details).We promise to provide you a consistently superior experience, including 24/7 customer service,
two-hour appointment windows and on-time arrival—or we'll credit you$20 or give you a free premium channel
for three months.
Still have questions?Feel free to visit us at comcast.com/questions or call us at 1-877-508-5498.
Thank you for choosing Comcast. We value you as a customer,and look forward to continuing to serve you.
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All backed by the
Comcast Customer
Guarantee.
If you are currently receiving services on a promotional basis,under a minimum term agreement associated with a specific rate,or in the
guaranteed period of one of our SurePrice"plans,the prices for those specific services will not be affected during the applicable period.
Most reliable claim based on FCC, 'Measuring Broadband America;February 2013.WiFi claims based on April 2013 study by Allion Test
Labs,Inc.WiFi requires XFINITY Internet Performance(or above)service subscription.XFINITY WiFi and Cable WiFi not available in all
markets.Not all Android'"devices are compatible with the XFINITY"; apps.Not all apps available with Google Play Store.Standard data
charges may apply.Check with your carrier. �)2014 Comcast.All rights reserved.All trademarks are the property of their respective owners.
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COMCAST PRODUCTS AND SERVICES PRICE LIST FOR
MUKILTEO, MILL CREEK, LYNNWOOD, SNO. CO.'LYNNWOOD, EDMONDS, BRIER, MOUNTLAKE TERRACE,
SEATTLE, LAKE FOREST PARK, KING COUNTY KIRKLAND, REDMOND, BELLEVUE, SAMMAMISH,
REDMOND, MERCER ISLAND, BURIEN, RENTON, KENT, KING COUNTY, FEDERAL WAY, LEE HILLS,
NEWCASTLE, VASHON, MCLEARY, LACEY, OLYMPIA, SPOKANE - EFFECTIVE JULY 1, 2014
BASIC AND DIGITAL ANCILLARY SERVICES Current Price New Price INSTALLATION FEES Current Price New Price
Broadcast TV Fee NEW $1.50 Unwired Home(Standard Installation) $42.50 $44.50
Additional Outlet Service $9.25 $9.95 Hourly Service Charge(Custom Installation) $32.50 $35.00
with HD $9.25 $9.95 Additional Outlet-New
with AnyRoom DVR Service $9.25 $g 9J (Initial Installation of Service) $13.00 $14.00
Additional Outlet-New
DIGITAL SERVICES Current Price New Price (After Initial Installation of Service) $31.50 $32.00
Digital Economy $34.95 $37.95 Activate Pre-existing Additional Outlet
Digital Starter $69.49 $69.99 (Initial Installation of Service) $5.50 $5.75
Digital Preferred Activate Pre-existing Additional Outlet
9 $87.49 $87.99 (After Initial Installation of Service) $21.50 $22.00
Digital Preferred Plus $122.49 $122.99 Relocate Additional Outlet
Digital Premier $142.49 $142.99 (After Initial Installation of Service) $28.00 $29.50
TRIPLE PLAY PACKAGES Current Price New Price Connect VCR/DVD(Initial Installation of Service) $7.70 $7,50
Economy Triple Play XF $89 85 $92 85 Connect VCR/DVD(After Initial installation of Service) $16.00 $18.50
DOUBLE PLAY PACKAGES Current Price New Price Upgrade of Service(In-home visit required) $25.50 $27.50
Blast!Plus $79.95 $84.95 Downgrade of Service(In-home visit required) $11.70 $12.00
Starter XF Double Play $116.44 $123.94 In-Home Service Visit $31.50 $36.00
Internet Upgrade/Downgrade of Service
Preferred XF Double Play $134.95 $141.94 No in-home visit required $5.00 $2.99
XFINITY INTERNET Current Price New Price Voice Upgrade/Downgrade of Service
Performance Internet No in-home visit required $5.00 $2.99
(with XFINITY TV or Voice Service) $51.95 $53.95
Blast!Internet Service
(with XFINITY TV or Voice Service) $61.95 $64.95
Blast!Internet Service(Triple Play Rewards) $10.00 $11.00
XFINITY VOICE Current Price New Price
Non-Listed Number $0.50 $2.00
Non-Published Number $1.50 $2.50
200-260,10-80,110-120,20,40-90,150,210,280,360,380-410,20,50,80-110,
150-170,230,250-260.290-300:320-3402 360,80,90,40-50,10 SaSEFaoE
SERVICES NO LONGER AVAILABLE FOR NEW SUBSCRIPTION (per month)
BASIC AND DIGITAL ANCILLARY SERVICES Current Price New Price DOUBLE PLAY PACKAGES Current Price New Price
Cable Card Additional Outlet Pack $8.75 $9.95 Blast!Extra $69.95 $74.95
DIGITAL SERVICES Current Price New Price Latino 150 Bundle(with Performance Internet) $81.90 $83.90
Additional Outlet-SO DVR $9.95 $19.90 Double Play Bundle
(Economy Internet+Voice Unlimited)-
Additional Outlet-SO DVR $19.20 $19.90 when subscribing to video service $74.90 $69.90
Premier Pack $10.00 $9.99 Double Play Bundle
Multiple Premium Package(HBO+Cinemax) $39.98 $19.99 (Performance Internet+Voice Unlimited)-
when subscribing to video service $91.90 $93.90
Multiple Premium Package(Showtime+Cinemax) $39.98 $20.00 Double Play Bundle
Multiple Premium Package(Showtime+Starz) $39.98 $20.00 (Performance Internet+Voice Unlimited) $96.90 $98.90
Multiple Premium Package(Cinemax+Starz) $39.98 $20.00 Starter Bundle(with Economy Internet) $99.44 $99.94
Multiple Premium Package(Cinemax+TMC) $39.98 $20.00 Starter Bundle(with Internet) $112.44 $112.94
Multiple Premium Package(HBO+Starz) $39.98 $25.00 Starter Bundle(with Voice Unlimited) $114.44 $114,94
Multiple Premium Package(HBO+Showtime) $39.98 $25.00 Starter Bundle(with Performance Internet) $119.95 $123.94
Cable Latino Completo $86.44 $86.94 Preferred Bundle(with Internet) $130.44 $130.94
Preferred with HBO Package $107.48 $102.99 Preferred Bundle(with Voice Unlimited) $132.44 $132.94
Digital Silver Package $122.49 $122.99 Preferred Bundle(with Performance Internet) $139.94 $141.94
Ticket To Entertainment Package $122.49 $122.99 Preferred Bundle(with HBO+Performance Internet) $154.44 $156.94
Ticket To Entertainment Package(with Starz) $142.49 $142.99 Latino 450 Bundle(with Starz+Blast!Internet) $136.90 $139.90
Digital Gold Package $132.54 $142.99 Multil-atino Ultra HD Bundle
Digital Gold Package $142.49 $142.99 (with Starz+Blast!Internet) $154.90 $157.90
Total TV Package $142.49 $142.99 Preferred Plus Bundle(with Performance Internet) $174.44 $176.94
Digital Value Package $142.49 $142.99 Premier Bundle(with Voice Unlimited) $187.44 $187.94
Digital Platinum Package $152.49 $142.99 Premier Bundle(with Performance Internet) $194.44 $196.94
TRIPLE PLAY PACKAGES Current Price New Price BULK TENANT Current Price New Price
Value Bundle $124.39 $124.89 Tenant Digital Silver $40.64 $30.65
Value Plus Bundle $146.39 $148.89 Tenant Digital Silver(with HBO) $40.64 $35.65
Starter Bundle(with Internet+Voice Unlimited) $152.39 $152.89 XFINITY INTERNET Current Price New Price
Starter Bundle 2-4 Additional IPs $9.90 $9.95
(with Performance Internet+Voice Unlimited) $161.39 $163.89 MISCELLANEOUS Current Price New Price
Preferred Bundle(with Internet+Voice Unlimited) $170.39 $170.89 Channel Guide Magazine $3.50 $3.95
Preferred Plus Bundle
(with Internet+Voice Unlimited) $205.39 $205.89
Preferred Plus Bundle
(with Performance Internet+Voice Unlimited) $214.39 $216.89
Premier Bundle(with TMC+Additional Outlet) $253.64 $256.79
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