The URL can be used to link to this page

Home My WebLink AboutCAG1993-0577 - Other - Upcoming Changes to Services - 05/31/2017 COMCAST May 31,2017 Ronald Moore City Clerk City of Kent 220 Fourth Ave S Kent, WA 98032 Dear Mr. Moore: Effective, July 1, 2017, Comcast will be making changes to the services in your area as detailed in the enclosure. Customers will be notified by bill message. If you have any questions, please call me at (253)288- 7496. Sincerely, Terry Davis Director, Government Affairs cc: Franchise file Dea Drake, City of Kent 7-7 MAY 3 n ?n11 GiT Y CLE 15815 25`h Ave W Lynnwood,WA.98087 )�finity IMPORTANT INFORMATION REGARDING YOUR XFINITY SERVICES AND RATES Algona,Arlington,Auburn,Beaux Arts Village,Bellevue,Black Diamond,Bonney Lake,Bothell,Brier, Buckley,Burien,Carbonado,Carnation,City of Bothell,Clyde Hill,Covington,Des Moines,Dupont, Eatonville,Edgewood,Edmonds,Enumclaw,Everett,Everett Naval Station,Federal Way,Gig Harbor, Goldbar,Granite Falls,Hunts Point,Joint Base Lewis McChord,Kenmore,Kent,King County,Kirkland, Lake Forest Park,Lake Stevens,Lynnwood,Maple Valley,Marysville,Medina,Mercer Island,Mill Creek, Milton,Monroe,Mountlake Terrace,Mukilteo,Newcastle,Normandy Park,North Bend,Orting,Pacific, Pierce County,Puyallup,Redmond,Renton,Roy,Sammamish,Seatac,Seattle,Shoreline,Snohomish, Snohomish County,Snoqualmie,South Prairie,Steilacoom,Sultan,Sumner,Tukwila,Wilkeson, Woodinville,Woodway and Yarrow Point,WA Effective July 1,2017 Dear XFINITY customer, We're committed to delivering the entertainment and services you rely on today—and the new experiences you'll love down the road. As we continue to make improvements to our products and services,and as programmers charge more to carry their networks,our cost of doing business increases.As a result,prices for certain services and fees will be going up. While some prices may have increased,please know we're always working to bring you greater value through better products,faster speeds,better services,and more entertainment,as well as exciting new developments in the near future,including: • America's best Internet provider,according to Speedtest.net • Fastest Internet and the most WiFi coverage throughout your home • Millions of hotspots nationwide • The most TV shows and movies available On Demand • Innovative X1 Voice Remote that makes searching for shows and movies easier • Self-service options to save you time and adapt to your schedule • And now,access to Netflix content on XFINITY X1 We're excited to bring you even more,and we can't wait for you to see what's in store for the future of awesome. Thank you for choosing to be our customer. Sincerely, Amy Lynch Regional Vice President,Washington Region For more information about all the taxes, fees,and surcharges on your bill,go to xfinity.com/pricechanges If you're currently receiving services on a promotional basis,under a minimum term agreement associated with a specific rate,or in the guaranteed period of one of our SurePrice plans,except for changes to the Broadcast TV Fee and Regional Sports Fee,the prices for those specific services will not be affected during the applicable period. Am COMCAST 8498/3100 0010-0260,0300-0310,0330-0340 8498/3200 0010-0080,0100-0130 8498/3300 0010-0020,0040-0110,0130-0160,0210-0230,0280,0320-0420 8498/3400 0010-0230,0250-0300,0320-0340,0360,0380-0410 8498/3500 0120-0180.0200-0260,0280,0310-0370 8498/3600 0080-0110 Double Play Packages Basic Services Today Starting 7/1 Today Starting 7/1 Internet Plus Choice $6795 $72 9s Limited Basic (with HBO® orShowtime8) Internet Plus Latino $6795 $72 95 Brier $1337 $1344 Renton $1397 $1410 Digital Services Kirkland $1407 $1410 Today Starting?/1 Bellevue-Comm. Tele.,Bellevue-Vista, 23 $ 30 Basic Latino TV 52995 $3295 Bellevue-All Points, $14 14 Bellevue Economy Latino TV $3995 $4295 Redmond $1425 $1430 Economy Plus Latino TV $4995 $55295 Mukilteo $1427 $1430 King County-Vista, XFINITY TV Services King County, $1483 $1500 Today Starting 7/1 Sammamish Showtime° $1000 $1200 King County-Lee Hills $1503 $1525 Starz® $1000 $1200 KingCounty-Vashon 51515 51525 Cinemaxe $1000 $1200 Kent $1524 $1550 Lynnwood,Sno.Co. The Movie Channel" $1000 $1200 Lynnwood,Edmonds, $1543 515550 2 Premium Package $1999 $24.00 Mountlake Terrace Des Moines $1605 51650 XFI N ITY TV Latino $1695 $1800 Digital Adapter Burien $1626 $1650 Additional outlet Service $399 $599 City of Bothell $1 633 $1650 (SD or HD) King County $1634 $1650 Miscellaneous Fee Seattle $1640 $1680 Today Starting 7/1 Steilacoom,Joint Cable Guide Magazine $395 \ $499 Base Lewis McChord,Milton(Pierce County), $1650 $1680 Edgewood,Puyallup, Milton(King County) XFINITY Internet Lake Forest Park $1657 $1680 Today Starting 7/1 $ 00 Performance Plus $5995 $6495 King County $16 60 17 Lake Forest Park $1665 $1700 Performance Pro $7495 $7995 Blast!Pro $8995 $9495 Auburn $1674 $1700 King County, $1701 $1750 Federal Way Basic Services Basic Services Today Starting 7/1 Today Starting 7/1 Limited Basic Limited Basic King County 51769 > '1825 Edmonds,Snoho.Co. (Edmonds),Woodway, $2540 $2675 Tukwila $1772 > g825 Shoreline Newcastle 51861 s1(,45 Seatac,Normandy > 7 Park,Black Diamond, Algona,Pacific, $2558 > $2675 King County $1965 > $2050 Enumclaw Marysville g981 $2050 Carnation $2589 $2775 Marysville,Lake Snoqualmie, $2672 $2875 Stevens,Sno.Co.- $2055 $2150 North Bend Lake Stevens,Sno.Co. -Monroe Covington, $2115 $2225 Maple Valley Monroe,Sultan $2136 $2225 Pierce County,Dupont, Sumner,Bonney Lake, South Prairie,Pierce $2147 $2225 County--GH,Pierce ' County--FX Snohomish County, Bothell,Yarrow Point, Hunts Point,Medina, Beaux Arts Village, $ 71 45 Woodinville,Kenmore, 22 5 23 Clyde Hill,Pierce County,Buckley, Orting,Wilkeson Joint Base Lewis McChord,Roy, g2340 $2450 Carbonado,Eatonville, Gig Harbor Arlington,Snohomish $2417 $2C,75 County Snohomish County, Granite Falls, Snohomish,Sno.Co.- Woodscreek,Sno.Co.- $2523 $2675 S.S.G.,Goldbar,Everett Naval Station,Everett, Sno.Co.Everett SERVICES NO LONGER AVAILABLE FOR NEW SUBSCRIPTION Triple Play Packages XFINITY Latino Paquete Triple Today Starting 7/1 Today Starting 7/1 Economy Triple Play XF $9485 $9995 MuultiLatino Plus Triple g8485 $8995 Play Everyday Triple PlayXF S9485 $9995 MultiLatino Extra Triple Play $94 85 $99 9s Value Triple Play $12589 $13089 Value Plus Triple Play $ 39 XFINITY 3150 Latino $9985 $10785 (with Preferred Internet) 15289 S 157 XFINITY 3600 Latino $7 5995 $16495 Starter Triple Play(with Performance Internet+ $1 G789 $17239 XFINITY 3650 Latino $16995 $17495 Voice Unlimited) ' MultiLatino Ultra HD 8995 g495 Preferred Plus Bundle Plus Triple Play (with Performance Internet+Voice 522089 $22539 MultiLatinoTotal HD $21995 $22495 Unlimited) Triple Play Premier Bundle(with Performance Internet+ $24089 $24539 Voice Unlimited) Double Play Packages Premier Bundle(with 2 Today Starting 7/1 Additional Outlets) $26079 $26529 Double Play Bundle Preferred Plus Bundle (with Economy Internet+ $5490 l $5990 (with Internet+Voice $20689 $21089 Local Voice) Unlimited) Double Play Bundle MyTV Choice Plus (Basic TV and Voice $66 42 , $6720 Bundle $11995 $12995 Unlimited) r MyTV Choice Plus Internet Performance $6795 $7295 Bundle(with 1 Theme $12995 513995 Plus(with HBO`9 Pack) Double Play Bundle MyTV Choice Plus (with Economy Internet+ Bundle(with 2 Theme $13995 s95 Voice Unlimited) -when $6990 $7490 149 Packs) subscribing to video service MyTV Choice Bundle 510295 > $11295 Internet Plus $7295 57795 MyTV Choice Bundle (with 1 Theme Pack) $11295 $12295 Double Play Bundle (with Economy Internet+ S7490 $7990 MyTV Choice Bundle 572295 $73295 Voice Unlimited) (with 2 Theme Packs) Blast!Extra S7995 S8495 MyTV Choice Bundle 573295 514295 (with 3 Theme Packs) Blast!Plus $8995 $9495 MyTV Choice Bundle $14295 515295 Double Play Bundle(with (with 4 Theme Packs) Performance Internet+ Voice Unlimited)-when $9690 $10140 subscribing to video service SERVICES NO LONGER AVAILABLE FOR NEW SUBSCRIPTION Double Play Packages Digital Services Today Starting 7/1 Today Starting 7/1 Double Play Bundle Digital Preferred(with $4065 $4465 (with Performance 510190 510490 Starz+TMC) Pro Internet+Voice Unlimited) Digital Preferred(with HBO+TMC)-when $4565 $4765 Starter Bundle(with $ 94 S 94 subscribing to Starter ' Economy Plus Internet) 100 105 Digital Preferred Plus $530o $63oo Starter XF Double Play $12795 $12995 Package(with Cinemax) Preferred XF Double Play $14595 514795 Digital Preferred Package (with HBO,Cinemax, $5300 s6300 Preferred Bundle(with Showtime+TMC) HBO +Performance $16094 $16544 Internet) Family Package Preferred Plus Bundle Brier $3097 $3104 (with Performance $18094 ' $18544 Internet) Renton $3157 $3170 Premier Bundle(with $20094 520544 Kirkland $3167 $3170 Performance Internet) , Bellevue-Comm. Tele.,Bellevue-Vista, $3183 $3190 XFINITY Latino Paquete Doble Bellevue-AllPoints Today Starting 7/1 Redmond $3155 $3190 XFINITY 2150 Latino $5990 $C790 Mukilteo $3157 $3190 Lation Double Play King County-Vista, Bundle(Basic Latino TV $7490 $7790 King County, $3243 $3260 +Voice Unlimited) Sammamish Latino Double Play King County-Lee Hills $3263 $3285 Bundle(Basic Latino and $8690 $9440 Performance Internet) Kent $3284 $3310 XFINITY 2300 Latino $9995 $10495 Lynnwood,Sno.Co. $3303 '� $3310 XFINITY 2450 Latino $11495 $11795 Lynnwood XFINITY 2600 Latino $12995 $13295 Des Moines $3365 > $3410 e Burien $3386 $3410 Digital Services King County,King $3394 $3410 g County Today Starting 7/1 Seattle $3400 \ 53440 Total TV Package $3799 $4465 ' Joint Base Lewis MultiLatino Ultra $8295 $8495 McChord,Edgewood, $3410 $3440 Puyallup,Milton(King i Digital Preferred(with $4065 $4465 County) Cinemax+TMC) Auburn $3434 $3460 Digital Preferred(with Showtime+TMC) $4065 $4465 Federal Way $3461 $3510 SERVICES NO LONGER AVAILABLE FOR NEW SUBSCRIPTION Digital Services XFINITY TV Services Today Starting 7/1 Today Starting 7/1 Family Package Encore g000 $1200 Marysville $3741 > 53810 Multiple Premium (Starzu Encore) $19ee $ Package 2400 Lake Stevens,Sno.Co.-Lake Stevens,Sno. S815 53910 Multiple Premium Package(Showtime+ $2000 $2400 Co. Monroe Starz) ' Sultan $3896 $3985 Multiple Premium Pierce County,Sumner, Package(Cinemax+ $2000 $2400 TMQ Bonney Lake,Pierce $3907 $3985 County--GH,Pierce Multiple Premium Package County--FX $20oo $2400 (Showtime+Cinemax) Woodinville $4031 $4105 Multiple Premium $20oo $2400 Package(Cinemax+Starz) Arlington $4177 > $4335 Multiple Premium Package 52500 $2700 Everett,Sno.Co. (HBO+Showtime) Everett s42e3 $44ss Multiple Premium $2500 �� S27oo Edmonds $4300 $4435 Package(HBO+Starz) Seatac,Black Multiple Premium $43'8 > $4435 Package(HBO+ $35oo $39oo Diamond,Enumclaw Showtime+Starz) ' North Bend $4432 $4635 Multiple Premium ' $ 00 $ 00 Package 45 51 Digital Preferred Premiums) Package(with Showtime, $5300 $6300 TMC,Starz,+Cinemax) Digital Starter(with $8794 $8795 XFINITY Internet Latino) Today Starting 7/1 Digital Preferred(with 59899 $10899 Economy Y Plus s2995 53495 Cablel-atino Completo $10294 $10399 Performance Plus(with $4895 $ 5195 XFINITY TV or Voice Digital Preferred $ � Service) Package(with HBO, TMC,Starz+Special $12399 1 2999 Performance Internet % 7 Interest Tier) (with XFINITY TV or $5695 s6145 Voice Service) Digital Platinum Package $15399 $15599 Extreme 150(upgrade $4300 $4350 Total Premium Package 576394 '; s16594 from Performance) Extreme 250(upgrade $9000 $8500 from Performance Plus) SERVICES NO LONGER AVAILABLE FOR NEW SUBSCRIPTION XFINITY Internet Bulk Tenant Today Starting 7/1 Today Starting 7/1 Extreme 250(upgrade Tenant Preferred& $7495 $7 $ 9a5 from Performance with SerXFIvice) TV or Voice 9300 $88so Internet Package Tenant Preferred Plus XF Service) Bundle $12495 $13495 Extreme 250(upgrade $7500 $7000 from Performance Pro) , Extreme 250(upgrade $6000 $55oo from Blast!Pro) Extreme 250(upgrade $3000 $3500 from Extreme 150) Performance Internet- $62645 �, $67595 Annual Service Performance Internet -Annual Service(with $73645 $78595 Modem) '