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HomeMy WebLinkAboutFRA2019-001 - Other - Fee Related Courtesy Adjustment - 12/17/2020From:Komoto, Kimberely To:City Clerk Subject:FW: Comcast Important Information Date:Thursday, December 17, 2020 8:30:15 AM From: Donaldson, Lauri <Lauri_Donaldson@comcast.com> Sent: Thursday, December 17, 2020 8:28 AM Subject: Comcast Important Information EXTERNAL EMAIL December 17, 2020 Re: Regional Sports Networks Dear Franchise Administrator: We are committed to keeping you and our customers informed about changes to Xfinity TV services. As you know, many sporting events and broadcasts were put on hold this year between April and June as a result of the pandemic. We have been working hard to recover the fees regional sports networks charged us during that period in order to pass back savings to our customers. We are currently notifying customers in your community of a courtesy adjustment related to these fees. This adjustment reflects what has been committed to us by the regional sports networks in your area to date. We will continue to work to recover additional funds where possible. We are committed to giving our customers 100% of what we receive. For more information, visit www.xfinity.com/sportsadjustments. Please feel free to contact me at 253-261-1586 if you have any questions. Sincerely, Terry Davis Sr. Director, Government and Regulatory Affairs Comcast Washington Region cc: Franchise File