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HomeMy WebLinkAboutCAG2019-479 - Change Order - #2 - Collaborative Solutions, LLC - Project 47494 - HCMA Post Architect Session Scope Change/Additional Hours - 06/19/2020Agreement Routing Form For Approvals, Signatures and Records Management Approval Originator: Department: Date Sent: Date Required: Authorized to Sign: Director or Designee Mayor Date of Council Approval: Budget Account Number: Grant? Type: Yes No Agreement Information Vendor Name: Category: Vendor Number: Sub-Category Project Name: Project Details: Agreement Amount: Basis for Selection of Contractor: Start Date:Termination Date: Notice required prior to disclosure? Yes No Review/Signatures/Routing Date Received by City Attorney: Comments: Date Routed to the Mayor’s Office: Date Routed to the City Clerk’s Office: Date Sent to Originator: Visit Documents.KentWA.gov to obtain copies of all agreements This form combines & replaces the Request for Mayor’s Signature and Contract Cover Sheet forms. (Print on pink or cherry colored paper) Contract Number: adccW22373_6_19 The net cost of this change order is $56,165. While additonal hours were added (+ cost of $349,290), other line item costs were cut or removed from scope of the contract (- cost of $293,125). OK to sign, 6/26/2020, TW. Project Change Order March 16, 2020 Proprietary & Confidential 1 Project Change Order This Project Change Order amends the November 21, 2019, Statement of Work for Workday Deployment Project Change Order is used for requesting, documenting and approving changes to the Workday deployment including but not limited to: changes to project scope; changes for a major configuration element; project timeline/schedule changes; integration specifications changes; addition of resources; or any other deliverable change from the originally planned Workday deployment. Upon execution, this Project Change Order will become a part of the November 21, 2019, Statement of Work and Master Services Agreement. Summary Customer: City of Kent SOW/Project Name: PROJ_47494/City of Kent/pay Change Order #: C02 Project Manager (Customer): Annette Pape, City of Kent Project Sponsor (Customer): Teri Smith Engagement Manager (CS): Wendy Landsiedel, Collaborative Solutions Acceptance Due Date: June 19, 2020 Change Type: Post Architect Session Scope Change Impact Assessed by: Wendy Landsiedel, Functional Leads Business Purpose / Reason for Change The proposed changes were identified during the Architect Sessions held in partnership with City of Kent. The complexity and intricacy of the details involved in benefits, time keeping, absence, and payroll were unveiled through detailed discussions surrounding current processes. In an effort to increase accuracy, focus on end- user ease of transaction, and improve security the team made key business decisions that resulted in additional scope and hours. Request Description Additional Scope as identified through the Architect stage of the Workday deployment in partnership with Collaborative Solutions. Function Scope Count HCM Core Configuration of 1 additional financial organization for the use of FUND, GRANT, PROGRAM, BU Up to one (1) Custom Object to track FTE on Position Up to one (1) Compensation: Core Additional Compensation plans: Allowance Up to twenty-seven (27) Project Change Order March 16, 2020 Proprietary & Confidential 2 Function Scope Count Additional One-time payment plans Up to eight (8) Additional Compensation steps Up to four hundred ninety (490) Benefits Additional Benefit plans: Group benefit plans into benefit plan years Up to sixty-seven (67) Additional Benefit groups: Based on eligibility criteria Up to four (4) Additional Enrollment events Up to seventeen (17) Additional Enrollment rules Up to seven (7) Configure tenant for the open enrollment cycle. Plan & provider counts must adhere to the defined number of plans & providers above Performance Management Configuration of competencies and goals in Workday to be completed by City of Kent. Up to eighty-five (85) competencies to be delivered. Up to eighty-five (85) Conversion of Core Talent Data: Certifications Up to five (5) Recruiting Additional Offer letter template(s) Up to one (1) (up to eight (8) conditional text blocks per letter) Learning Management Removed from scope Absence Management Additional Time-off plans (accruing) Up to nine (9) Configuration: Maintain time-off types, eligibility, plans, accruals, calculations, and balance periods. Up to one hundred forty-seven (147) Additional Leave types with entitlement Up to eight (8) Additional Leave types for intermittent enable Up to eight (8) Time Tracking Additional Time entry codes Up to nine (9) Additional Time calculations Up to thirty-five (35) Additional Time tracking templates Up to three (3) Additional Work schedule calendars to be completed by City of Kent Up to forty-five (45) Payroll Additional Earning Codes Up to seventy-five (75) Additional Deduction codes Up to fifty (50) Additional payroll calculation rules proportionate to additional earning and deduction codes Establish new payroll accounting to depend on organization structures and the use of FUND, PROGRAM, and GRANT Up to one (1) Payroll History: Additional support hours required to convert current Year-To-Date wage and tax data (payroll) including taxable wages and subject wages, for federal, state/province, and local taxes reconciled to tax returns loaded as quarterly data due to configuration complexity. (Active Employees and Employees paid within current calendar(go-live) year and Retirees. Reporting Creation of reports to support City of Kent in DRS, W2, and GL reporting. Reports should contain the information necessary for City of Kent to create agency specific reports. All hours previously in scope for these integrations will be moved to reporting (390). Integrations See table immediately following (-190) Project Change Order March 16, 2020 Proprietary & Confidential 3 Impact Assessment Project Activities Affected: Collaboration Configuration Migration from tenant to tenant Testing Data Conversion Project Schedule Impact: Project schedule impact has been adjusted as a separate change order. Delays in change order approval for funding could add further schedule impacts. Estimated Effort and Costs: wing additional hours of dedicated work at the stated cost estimate: Role Rate Hours Cost Functional Architect $240 30 $7,200 Project Change Order March 16, 2020 Proprietary & Confidential 4 HCM $185 30 $5,550 Learning $185 -423 ($78,255) Recruiting $185 12 $2,220 Compensation $185 75 $13,875 Benefits $185 203 $37,555 Payroll $185 510 $94,350 Time Tracking $185 193 $35,705 Absence $185 216 $39,960 Talent $185 45 $8,325 Reporting $185 390 $72,150 Integrations $185 -190 ($35,150) Analyst (HCM, Recruiting, Comp, Benefits, Talent, Data Conversion) $120 270 $32,400 Travel Budget Reduction (CCS & June Testing) ($37,000) Meetings hours budget reduction from SOW* ($142,720) Total $56,165 Payment Terms This change order will be billed in accordance with Section 6 of the Master Services Agreement. Assumptions This change order is for additional hours dedicated as described in this SOW and attributed to the schedule change only and does not include any additional hours for future changes that may be made to scope, requirements, configuration, or unit testing. All Assumptions from the Statement of Work dated November 21, 2019 apply to this Change Order Authorization City of Kent Authorization Signature Dana Ralph Collaborative Solutions, LLC Authorization Signature Name Mayor Name Title President Date Date 06/30/2020 Project Change Order March 16, 2020 Proprietary & Confidential 5 Attest: Kent City Clerk Approved as to Form: Kent City Attorney *Meetings hours budget detail: Role Rate Hours Cost John Gilman $185 36 $6,660 Vicki Stevenson $185 36 $6,660 Alecia Holmes $185 36 $6,660 Tracie Rogers $185 36 $6,660 Valerie Sneed $185 36 $6,660 Taylor Ehrlich $120 36 $4,320 Rachel Taylor $185 36 $6,660 Steph Mehmen $240 36 $6,660 Katja Schmidt $185 36 $6,660 Lauren McCombs $185 36 $6,660 Rachel Levy $185 36 $6,660 Wendy Landsiedel $185 28 $6,720 Lauren Drozynski $240 36 $8,640 Brennan Borunda $185 36 $6,660 Barbara Neel $185 36 $6,660 Jo Nading $185 36 $6,660 Ryan Roberts $280 28 $7,840 David Curtis $185 36 $6,660 Kevin Hare $185 36 $6,660 Latrice Brown $185 36 $6,660 Meetings hours budget reduction from SOW* 740 ($142,720) City of Kent HR-pay CO2 REVISED Final Audit Report 2020-06-23 Created: 2020-06-23 By: Dana Schools (dschools@collaborativesolutions.com) Status: Signed Transaction ID: CBJCHBCAABAAyBOgpOdKiuGToOc7zLKg7hffZOXDsdDR "City of Kent HR-pay CO2 REVISED" History s Document created by Dana Schools (dschools@collaborativesolutions.com) 2020-06-23 - 4:38:35 PM GMT- IP address: 74.217.93.154 Document emailed to Bob Mailer (rmaller@collaborativesolutions.com) for signature 2020-06-23 - 4:39:04 PM GMT `1 Email viewed by Bob Mailer (rmaller@collaborativesolutions.com) 2020-06-23 - 5:44:27 PM GMT- IP address: 68.224.187.99 i�o. Document e-signed by Bob Mailer (rmaller@collaborativesoiutions.com) Signature Date: 2020-06-23 - 5:44:39 PM GMT - Time Source: server- IP address: 68.224.187.99 ® Signed document emaiied to Bob Mailer (rmaller@collaborativesoiutions.com) and Dana Schools (dschools@collaborativesoiutions.com) 2020-06-23 - 5:44:39 PM GMT COLLABORATIVE ,,.By SOLUTIONS AdobeSlgn City of Kent Purchase Order Order number must appear on all invoices, packages, etc. Order # Order Date: 155771 OP 11/22/2019 This document is hereby deemed a valid purchase order and authorizes the procurement of the materials and/or services indicated. Please let us know immediately if you are unable to ship the complete order. Ordered by:Sandra Pedersen Info Tech-Administration 253-856-4600 Ship to: City of Kent Information Technology 400 West Gowe Street Suite 122 Kent, WA 98032 Bill to: City of Kent Accounts Payable 220 4th Avenue South Kent, WA 98032 Phone: (253) 856-5230 Vendor: 2133649 Collaborative Solutions, LLC 11190 Sunrise Valley Dr Ste 110 Reston, VA 20191 Payment Terms: Net 30 Line Item #Description Quantity Unit Cost Ext. Cost Sales Tax Total Cost 29 Change Order 2 | Additional Professional Svcs 56,165.00 56,165.00 Approved by: Carrington, Michael Charles Mayor's Signature: ________________________________________ (Required for contracts over $20,000) Subtotal:56,165.00 Sales Tax:0.00 Total:56,165.00 DATE: June 2, 2020 TO: Kent City Council SUBJECT: HCMA/Human Capital Management & Automation – Project Budget, Contracts, and Change Orders - Authorize MOTION: Establish a new budget for the HCMA project at $4.39 million; authorize the Mayor to sign all contracts, change orders, and other documents necessary to advance the HCMA project that cumulatively do not exceed the project budget, subject to final terms and conditions acceptable to City Administration and the City Attorney; ratify past actions consistent with this motion; provide that future change orders beyond the project budget, but within the overall City budget, be authorized according to their amended contract values and in accordance with the Kent City Code; and authorize the Mayor to sign contract renewals under the terms of the project contracts within established budgets. SUMMARY: The Human Capital Management and Automation (HCMA) project’s primary objective is to systemically resolve the City’s human capital management and automation “pay” related business process issues. Focus is placed on fixing and improving Human Resources, Finance, Information Technology, and citywide timekeeping workflows. Supporting this work will include the deployment of a new business system technology platform - Workday, being implemented by Collaborative Solutions, LLC, originally projected not to exceed $2.15 million. The key business driver associated with HCMA is to minimize, and where possible eliminate, sources of systemic process errors by implementing the necessary measures to continually improve end-to-end personnel, employee benefits, scheduling, timekeeping and payroll accuracy. This includes responsive time entry, in-place and post-payroll processing. There are two reasons for the increase in the project budget from the $2.15 million Council established in October 2019 to the $4.39 million sought today: 1) actual contract costs that came in higher than originally estimated, and 2) the reallocation of planned (i.e. not unexpected) costs from other parts of the City budget to the HCMA project budget. The Council is familiar with public works projects, where an engineer or architect estimates the cost, staff bids the project, and the low bid can come in under or over the estimate. In addition, public works projects almost always have change orders that increase costs during the construction phase and therefore the project budget 8.C Packet Pg. 28 usually includes a contingency. Technology projects are similar in that staff estimates the cost, but actual contract costs can come in under or over the estimate, resulting in projects that require change orders. The original estimate for the Workday and Collaborative Solutions contracts was $1.63 million and the actual contract costs came in at $2.79 million. A significant reason for the contracts coming in over the original estimate is the vendors insisted they include not only the cost of the capital project but future annual subscription costs as well (3 full years). Therefore, staff needs to move expenses that were expected to appear in future operating budgets into the HCMA capital project to align with contract amounts. The original estimate for change orders was $200,000 and change orders from inception to date have totaled close to $300,000. The larger of the two change orders moved the “go live” date from October to December 2020, in part due to COVID-19-related scheduling challenges. Other costs beyond ongoing subscriptions that staff did not expect to appear in the project budget last fall include 1) a separate but closely related IT capital project called Telestaff, and 2) costs associated with the IT project manager assigned to the HCMA project. Telestaff at $106,400 integrates with Workday and makes the system work more effectively for work groups with highly complex schedules and pay calculations such as the City’s Police Department. The Mayor signed the contract to originally acquire the Telestaff software, but Council approval is needed to authorize the contract provisions that allow future renewals of the software at the contracted for subscription cost. The IT project manager was originally included in the IT operating budget. The position’s move into the HCMA capital project budget is part of a larger reallocation that Council approved in the last budget process that moved a portion of all IT project managers from the operating budget to the appropriate capital project budgets consistent with best practices in budgeting. The original project budget also included funds to hire temporary limited term and/or temporary staff to backfill current staff assigned to the project. The estimate for this expense was $320,000 and the actual cost is forecasted at $629,240. This includes partial coverage for the unexpected departure of the City’s Accounting and Reporting Manager from the project/Finance department. EXHIBITS: 1. Copies of the applicable change orders for Workday, Collaborative Solutions, and Telestaff are included. The main contracts are voluminous and available upon request. 2. US Communities Purchasing Cooperative Agreement BUDGET IMPACT: The new budget for the HCMA project is being reestablished at $4.39 million. Components of the budget include the Workday product at $982,763, 8.C Packet Pg. 29 Collaborative Solutions’ implementation services at $2,106,949 (including all change orders to date), Telestaff at $106,400, staff backfill at $629,240, project management at $160,000, and a contingency of $400,000. Funding will come from a combination of IT Capital Fund Balance, IT Operating accounts along with several other Capital resource funds. SUPPORTS STRATEGIC PLAN GOAL: Innovative Government - Delivering outstanding customer service, developing leaders, and fostering innovation. Evolving Infrastructure - Connecting people and places through strategic investments in physical and technological infrastructure. Thriving City - Creating safe neighborhoods, healthy people, vibrant commercial districts, and inviting parks and recreation. Sustainable Services - Providing quality services through responsible financial management, economic growth, and partnerships. ATTACHMENTS: 1.Collaborative Solutions C01-City of Kent (DOCX) 2.Collaborative Solutions_C02-City of Kent Revised (002) (DOCX) 3.Kronos_47948 CO - CITY OF KENT, TSG, Telestaff (PDF) 4.USC MICPA 11-8-2018 (PDF) 05/26/20 Committee of the Whole RECOMMENDED TO COUNCIL BY CONSENSUS RESULT: RECOMMENDED TO COUNCIL BY CONSENSUS Next: 6/2/2020 7:00 PM 8.C Packet Pg. 30