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City Council Meeting - Council Workshop - Agenda - 07/01/2003
KENT W n s H i N c T o N ADMINISTRATION Mike Martin COUNCIL WORKSHOP AGENDA Chief Administrative Officer July 1, 2003 CITY CLERK Brenda Jacober,CMC 220 Fourth Ave. S. The Workshop will be held in the Chambers East in Kent City Hall Kent,WA 98032-5895 P ty Phone: 253-856-5725 at 5:00 p.m. Fax:253-856-6700 Council Members: President Judy Woods, Tim Clark, Connie Epperly, Leona Orr, Julie Peterson, Bruce White, Rico Yingling Subject Speaker Time 1. Citizen Survey Dena Laurent 20 min. 2. Pool Update John Hodgson 10 min. The Council Workshop is held each month on the first and third Tuesday of the month at 5:00 p.m. in Chambers East unless otherwise noted. For agenda information please contact the City Clerk's Office at 253-856-5725. ANY PERSON REQUIRING A DISABILITY ACCOMMODATION SHOULD CONTACT THE CITY CLERK'S OFFICE AT 253-856-5725 IN ADVANCE. FOR TDD RELAY SERVICE,CALL THE WASHINGTON TELECOMMUNICATIONS RELAY SERVICE AT 1-800-833-6388. OFFICE OF THE MAYOR Jim White, Mayor 40 Phone:253-856-5700 K ENT Fax: 253-856-6700 WASHINGTON Address: 220 Fourth Avenue S. Kent,WA.98032-5895 DATE: June 26, 2003 TO: Kent City Council FROM: Dena Laurent, Assistant Chief Administrative Officer SUBJECT: 2003 Citizen Survey Results Report Please find attached the 2003 Kent Annual Citizen Survey Report. I will provide a brief overview of the report at your July I City Council Workshop. Please feel free to meet with me or call me with any questions or concerns about the report. I can be reached at 253-856-5708. I i l i i Z � � O co • 0 — Z 0- 0 Q 4-0 — o i Q U p W c� i i _ V c 0 c� L N M � LO Cfl r- M O O N M Nt LO (D I- M M CD N M tt Lo 0- In LO Lo Lo LO 0 LO LO LO LO (D (D co cD CD (D 0 U c 0 O U l� U O � 41 M w. 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O O O m O E O O O O LO 0 m O m "t m O O U O O N ♦^ AZ M f� 00 6G O C V U .6 c oN o o o o o Lo c� +, c 0 0 0 0 0 � 0 � m yi ■ � O L O O O O O 6q G) z a) M � o O O O O O L O 4-- Q) O U U n � � O U-) O > U C � U o 0 0 0 0 0 0 O I I ' NIq C Co N N �+ -- + N coN 2 � M N o 0 0 0 N 3 W O o 8-0- ., m _0 V/ O N II N v co w O a) O ^ = T O U U U Cn a) 2 .. U) c� cn U -C E � �+ O `� C L c t4 2 Cn o _a U c 0 m 0 o 0- S Z c} U c O o 0 � m C � 70 W o NC N Q C O -0 -0 N t4 � LO J -- co jCD o p 0 0 0 \ O M C7 CO �- N c O m o o co N N f` (n v U Cq "t C-0 o CDII c- Lo co 0 N coo o LC) Lf) 4-0ate•+ z C) N It LO ' N O O > _ i c� V CLL CO ca F— "' o .� in X w Q J T o .o OC) v Y o � o _T U WA Insurance Authority P.O. Box 1165 Renton, WA 98057 Phone: 425-277-7237 Fax: 425-277-7242 CITY COUNCIL DO'S AND DON'TS One Hundred and Nine cities within the WCIA membership are of a similar size and exhibit such similar loss histories that they can be classified into a separate group for analysis. The attached pie chart shows that 12%of all group losses in the last five years are due specifically to Council action, coded as "Errors and Omissions" in the Authority's loss data base. These are mostly land use decision and employment practices claims and lawsuits. In comparison, please note that police losses are only 26% of the total losses. Council losses are five times greater than police losses, even though they have guns, make snap decisions, often in the dead of night, without the aid of legal counsel. Elected officials however, have all of those advantages, yet are the most volatile exposure of any city function. Below are worst-case but common examples of poor council action: 1. Leaking Executive Session Information: The Mayor was using the Authority's Pre- Defense Review program and systematically developing a case for termination of the Public Works Director. Councilpersons Gus and Joe, the Director's best friends since childhood, listened in executive session to the litigation plan outlined by the defense attorney assigned to the case, and could see that Mr. Director was soon to leave. They leaked the defense plan to their friend, who gave it to the press,which was then printed on the front page of the local newspaper and alerting the plaintiff attorney to his case weaknesses. Neither the defense attorney nor the Authority took this very well, and issued sanctions upon the City regarding all future personnel actions, limitations of coverage and defense, applied a$50,000 deductible on all future personnel losses and demanded each council person attend numerous personnel training classes. The makeup of the council changed dramatically in the next election. Moral of the Story: Keep quiet about executive session issues. If you have conflicts, air them before the issue and/or recuse yourself from the issue. 2. Interference With Staff Functions: Council person Clyde stopped a rookie police officer on a side road, berating him for his dress and performance, said he had been keeping an eye on the officer, reviewed his personnel file and criticized his way of policing. The officer went to his union, his employment manual (where no council person was listed in the supervisory chain), to an attorney and a no-contact order, and then to the press,just for good measure. Moral of the Story: Stay out of staff s role. You may be God's great gift to strategic policy-making, but you have no business in the day to day operation of the City. Employees have enhanced job rights, policies and procedures. You are most likely not in the employment practices chain of command. You should use the established chain of command, if you observe poor practices, by starting at the top with the City Manager or Mayor. Even starting in the middle of the chain can cause problems. You have the budget tool as a check and balance. If you and your spouse are named individually in a lawsuit, congratulations, you've achieved the maximum, negative effect. 3. Inappropriate Council Meetin,Remarks: Council member Beatrice always wants to support the public. When a citizen complained about the City's failure to install a "Children Playing" sign in a neighborhood, Beatrice jumped on the chance to volunteer the Public Works Director to install one. Never mind that the MUTCD (you look up what that is) says that's an illegal sign, and may actually be perceived as supporting children playing in the street. Nor did Beatrice ask for the traffic volume and accident history from which to make an informed decision. Harold, on the other hand, did use accident history to be sure the City didn't modify the intersection with the worst accident rate over the last five years. He advised, on the record, that this was his way to church, gave him a free-left turn route, and wasn't about to change a good thing. Plaintiff attorneys used that admission-against-interest comment to attain a five-zero settlement on behalf of the brain-dead bicyclist- plaintiff. Moral of the Story: Now that you're on TV as well as being tape- recorded, don't give the plaintiff a gift of information. Study citizen requests, and ask for staff input, off the record. Have staff, not you respond. They go through annual liability training and have access to Risk Management Reps and defense counsel research resources, as well as using the City Attorney. 4. Taking Matters Into Your Own Hands: Harold doesn't think the City's newsletter does a good enough job so he created his own. He copied (poorly) the City logo and included executive session discussion to make it interesting, and made up his own policy on issues. This went way beyond a constituent letter format. Jim and John thought the police department was ineffective, so they wanted to spy on �.. a drug sting operation. They disguised themselves by using a spouse's car, but breached the police's perimeter security measures, imperiled the officer's safety and blew the potential bust. They drew a union grievance and generated a recall action. They asked WCIA and the City to defend them and pay legal fees. Both declined, citing the State Auditor's opinion. Moral of the Story: Limit your opinions to official channels. If you leak executive session information, we'll be made at you. Use your budget powers, to effect change. WCIA could have helped financially with a LEMAP study, and WASPC state accreditation subsidies to systematically improve department operation. 5. Next Time We Get Together: I'll tell you about a council member who was maced by the police chief for resisting his physical removal from the council room, while being filed on the Hard Copy TV show. Nobody(yet) has topped that one! Best Regards, Lewis Leigh Executive Director � o 1. a W w � o Aa � o H N o w L � M � O � O � a N .. 00 O r� o N 00 00 V1 0�0 C� In D a M w w o � 4—jO O � bQ L-i M \� .� cad to ° Crl� W � co co 3 • Lt >C� W M U 0I Q1 �4 . a O 04 ri W �" 00 � cl O � o a 3 QO �+ a a o U C4 U) o r, u LO p >, H N U w f—� a� y bA a� 00 M Lr) M M 01 00 O r o °� d _ M N kr) tt rt �t N U 000 r7s �7 G w • • oq C� L" O 00 r- rl- kr) 00 04 M 01 M 00 ct 00 o0 0o W, C, M N 01 N `O 00 01 O a O � � M - a M Q1 Q\ r-I to M 00 [� ~ r, N rt Q� 00 O 00 .--I `c 00 [— QN C� .— O l� 'Nodr O � M, M � [� k 00 M Cl o � a a U F., � � W � � � C � o� o .- N M F• on on cn co cn cn on a4 an d d d d Q d d d d oV) U) cn W5 W W � w CIA MO `O a\ C) M 0o M M O 00 Vl M 00 C> I IT U N O t� l� �p 69 � M M 00 M cr Q, 6q �--� �--i cq 6q .-r 6'9 6q 6q 6q 6q «? 6q 69 69 6q 6q 6q 6q � O it O t O [r) O a� Lr) a1 a1 M 00 6q C\ 6q tr) 69 `O V1 6q It � O N M O N O M N M � N O 6q O� �+ N C.' 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Aff� � ally a A e. 6A �° 6A• �o � o o �o 0 0 0 � � � 6 INSTRUCTION NO. 1 2 3 If you should find that any or all of the defendants who are police 4 department employees are liable for any or all of plaintiffs' injuries, then you 5 have the discretion to award, in addition to compensatory or nominal 6 damages, punitive damages. Punitive damages may not be awarded against 7 the City of or its police department. You may award punitive 8 damages it plaintiffs prove that defendants' conduct was wanton and g reckless, not merely unreasonable. An act is wanton and reckless if it is 10 done in such a manner, and under such circumstances, as to reflect utter 11 disregard for the potential consequences of the act on the safety and rights 12 of others. The purposes of punitive damages are to punish defendants for 13 shocking conduct and to protect the community by setting an example to �14 deter defendants and others from committing similar acts in the future. 15 The awarding of punitive damages is within your discretion-you are not 16 required to award them. Punitive damages are appropriate only for 17 especially shocking and offensive misconduct. If you decide to award 18 punitive damages, you must use sound reason in setting the amount—it must 19 not reflect bias, prejudice, or sympathy toward any party, but the amount can 20 be as large as you believe necessary to fulfill the purpose of punitive 21 damages. In this regard, you may impose punitive damages against one or 22 more of the defendants', and not other, or against more than one defendant 23 in different amounts. 24 Punitive damages may be awarded even if the violation of plaintiff's 25 rights resulted in only nominal damages. 26 �727 28 MMinstruction Council Office 2"d Floor,City Hall 220 4t°Ave.South,Kent,98032 PLEASE SIGN IN DATE: Name Address Phone Number �D 0G� Z-w