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HomeMy WebLinkAbout4191ORDINANCE NO. , AN ORDINANCE of the City Council of the City of Kent, Washington, amending Chapter 7.02 of the Kent City Code, entitled "Water," to streamline the process through which an owner may request an adjustment to an unexpectedly exorbitant water bill, and to reconcile current inconsistencies in the City Code to provide clarity to both property owners and City staff. RECITALS A. Through passage of Ordinance No. 2732 on July 7, 1987, the Kent City Council recognized that leaks or defects in water pipes or systems hooked up to City water, but located on private property, were often undetected until a water customer received an unusually high bill for water service, and that unintentionally excessive water consumption was costly for both the customer and the City. B. To address this issue, Ordinance No. 2732 authorized the City to partially reduce an unusually high water bill, not to exceed one month's worth of service, but this reduction was available only once in a lifetime, and the customer had to first provide the City with proof that the private water pipe or other portion of the system that caused the undetected leak had been repaired to the City's satisfaction before the partial reduction was granted. 1 Amend KCC 7.02 - Re: Leak Adjustments C. This one-time water bill reduction has been amended and re- codified numerous times over the ensuing years, but the basic elements remain the same. Currently, an adjustment is still permitted only once per property owner, adjustment is available only for an accidental water leak or water line failure on the subject property, or an "unexplained, abnormal water meter reading" that occurs on the subject property even though City inspection reveals no water meter malfunction; the rate adjustment cannot exceed 50 percent of the difference between the amount of the bill to be adjusted and the average water usage over the preceding 12 months; and the bill will only qualify for adjustment if the bill is more than twice as high as the highest bill for any single billing period in the preceding 12 months. D. Furthermore, the code requires that the affected water system must be, "located between the city's water meter and owner's residence or structure." This language has proved confusing for both the public and City staff, especially when there is a leak at the point of contact with the structure, or when the bill is due to an unexplained, abnormal water meter reading. This confusion is compounded by the fact that the same requirements are listed in two separate sections of Chapter 7.02 of the Kent City Code KCC. E. Lastly, the Finance Director currently determines whether or not to grant the requested reduction, proof of repair work is still required, which may require staff to conduct on-site inspections and review of invoices for parts and/or labor; and an aggrieved owner may appeal the Director's determination to the City Council's Operations Committee. F. After reviewing the problems with the existing structure of the leak adjustment provisions in the City Code, the Finance Department recommends amending the Code to delete the ambiguity regarding the location of the leak, to allow more than one bill adjustment per person; to lower the qualifying threshold level of the unusually high water bill to more 2 Amend KCC 7.02 - Re: Leak Adjustments than twice the average usage in the preceding 12 months, as opposed to the highest usage in the preceding 12 months, to allow adjustments to be made to two billing periods instead of ones and permitting a 100 percent reduction of the difference between the bill(s) to be adjusted and the average usage in the preceding 12 months. In the case of an owner who has less than 12 months' worth of billing history at the subject property, an adjustment can still be made using additional consumption data. G. The City's Customer Services Manager will make the initial determination regarding the bill(s) submitted for reduction, and requests for reconsideration may be submitted to the Finance Director. Afirst-time request will not require proof of repair, but subsequent requests by the same owner for the same property may be submitted on an annual basis, provided that proof of completed repair work accompany all subsequent requests. H. The ordinance also includes an update to the penalty provisions of Chapter 7.02 KCC in order to maintain consistency with other portions of the City Code, along with minor housekeeping changes. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF KENT, WASHINGTON, DOES HEREBY ORDAIN AS FOLLOWS: ORDINANCE SECTION I. -Amendment. Section 7.02.300 of the Kent City Code is hereby amended as follows: Sec. 7.02.300 Water rates within the city. A. Water rates. The following staggered rates apply during the time periods listed below to all water customers within the city limits of Kent. 3 Amend KCC 7.02 - Re: Leak Adjustments Within each time period, the lower rate applies per etre-hundre"1001 cubic feet of water used for up to or equal to seven hundfed-F700) cubic feet, and the higher rate applies per erre-htlrrdred F100} cubic feet of water used in excess of seven hundred (700 cubic feet: Effective Date October 1 April 30 May 1 September 30 Charge Effective June 1, 2009 <_ 70C> ft3 7005 ft3 70 ft3 > 70 ft3 01/01/2005 $1.44 $1.95 $1.90 $2.42 06/01/2009 $2.13 $2.89 $2.81 $3.58 01/01/2010 $2.77 $3.75 $3.66 $4.66 01/01/2011 $2.85 $3.86 $3.77P$4.8001/01/2012 $44.10 $65.27 $2.94$3.98 4 $3.8801/01/2013 $53.44 $79.09 $3.03 $4.10 $3.99 $79.38 01/01/2014 $3.12 $4.22 $4.11 $5.24 All customers are also subject to a monthly demand charge for service and meter, which is as follows: Meter siz (inches) Charge Effective January 1 2008 Charge Effective April1, 2009 Charge Effective June 1, 2009 Charge Effective January 1 2010 5/8 x 3/4 $5.26 $6.05 $8.95 $11.64 1 $8.94 $10.28 $15.21 $19.78 11/2 $13.64 $15.69 $23.22 $30.19 2 $18.09 $20.80 $30.78 $40.02 3 $38.35 $44.10 $65.27 $84.85 4 $46.47 $53.44 $79.09 $102.82 6 $69.03 $79.38 $117.48 $152.73 8 $88.50 $88.51 $150.63 $195.82 10 $113.03 $129.98 $192.37 $250.08 4 Amend KCC 7.02 - Re: Leak Adjustments Meter sIZIE (inches) Charge Effective January 1 2011 Charge Effective anuary 1 2012 Charge Effective anuary 1 2013 Charge Effective anuary 1 2014 5/8 x 3/4 $11.99 $12.35 $12.72 $13.10 1 $20.37 $20.98 $21.61 $22.26 1-1/2 $31.09 $32.03 $32.99 $33.98 2 $41.22 $42.46 $43.73 $45.04 3 $87.39 $90.02 $92.72 $95.50 4 $105.90 $109.08 $112.35 $115.72 6 $157.31 $162.03 $166.89 $171.90 8 $201.70 $207.75 $213.98 $220.40 10 $257.58 $265.31 $273.27 $281.47 B. Lifeline customers. The city council will establish eligibility criteria for lifeline customers. For lifeline -qualified water service customers within the city limits, the following rates apply for water use per one hundred-F100� cubic feet: Effective Date anuary 1 -December 3I 01/01/2005 $0.51 06/01/2009 $0.53 01/01/2010 $0.54 01/01/2011 $0.56 01/01/2012 $0.57 r�►���ssn�a:..�...� 01/01/2013 $0.59 01/01/2014 1$0.61 All lifeline rates are also subject to the monthly demand charge for service and meter as set forth in subsection (A) of this section. 5 Amend KCC 7.02 Re: Leak Adjustments {� iG�i�iiiR.i�G���:i �wi►�wiw���'����twGiaw r�►���ssn�a:..�...� :�wi ��.:+•�:::a�`i�JGYI 5 Amend KCC 7.02 Re: Leak Adjustments .. _.. . - -= _ G - '' �: i -'a v V a t H n e fa i l i a rc ~'as---eee f1 Fe f—off—t-he--sublee} : �C� •G C' •' G C G G' C' dtI `G,_;rTn C • ' G C ' ' ' ■ G m -c --been ' d i s c e i e u on t i i e : O A accidental ' ': •' r': C' -'a v V a t H n e fa i l i a rc ~'as---eee f1 Fe f—off—t-he--sublee} : Wm • • 0' r• • r G C D• G C C OF mon�TAWAKC G ' ' ' :WOMMON G ' : • G " C " C G • 0' GG■ G : • 'rG '' rOLVAININUMSMOORE& WE' rzwTm 2=9 r rC • C' C' C' i. ' • 0 r C' G rC i G G G : C C^ CG C Logo C C r • G • • G r w G" G CC •: C ' ' • G C i' C • w C r G C • G • awamomiLw C• C' C r C • �C� •G C' •' G C G G' C' C • ' G C ' ' ' ■ G : C C ' C ■ : ' • C ' G • ' ' C ' : O ' ': •' r': C' Gmaw& OLC •G •VIL• LIMP Wm • • 0' r• • r G C D• G C C OF mon�TAWAKC G ' ' ' :WOMMON G ' : • G " C " C G • 0' GG■ G : • 'rG '' rOLVAININUMSMOORE& WE' rzwTm 2=9 r rC • C' C' C' i. ' • 0 r C' G rC i G G G : C C^ CG C Logo C C r • G • • G r w G" G CC •: C ' ' • G C i' C • w C r G C • G • awamomiLw C• C' C r C • 6 Amend KCC 7.02 - Re: Leak Adjustments �C� •G C' •' G C G G' C' O ' ': •' r': C' Gmaw& OLC •G •VIL• 6 Amend KCC 7.02 - Re: Leak Adjustments �N�WVVJWJILVATAw r s • ■ 0 • C ' C i ■ r i � r i i r • i ' � 0 • 0 0 r 0 0 r 0' 0 C � � � D r � D r � i ia WAMALVA• MARA 9 MOE L11 LVA• �� May 1 September Date �,i r 0 G 0 0 r' r r r i • <_ 70C> �N�WVVJWJILVATAw r s • ■ 0 • C ' C i ■ r i � r i i r • i ' � 0 • 0 0 r 0 0 r 0' 0 C � � � D r � D r � i ia WAMALVA• MARA 9 MOE L11 LVA• SECTION 2. -Amendment. is hereby amended as follows: Section 7.02.310 of the Kent City Code 7.02.310 Water rates outside city. A. Water rates. The following staggered rates apply during the time periods listed below to all customers outside the city limits of Kent. Within each time period, the lower rate applies per etre-hulldr-ed-E100cubic feet of water used for up to or equal to seven hundeed-F700} cubic feet, and the higher rate applies per etre1003 cubic feet of water used in excess of s-even-kruf�dfed-f700cubic feet. Effective October j May 1 September Date lR•1•��•l�F�■J�1til•l9►i•itiaR•I������•wwww+ 30 <_ 70C> 70C_< 70C> 70 �uii.�i R�:u�GRw.���i��Gu►��i►wi:�:..;-.=:.=■ice.'—=- ft3 ft3 ft3 01/01/2005 -- _� �- _ — —_� �---= iai3ii'��� SECTION 2. -Amendment. is hereby amended as follows: Section 7.02.310 of the Kent City Code 7.02.310 Water rates outside city. A. Water rates. The following staggered rates apply during the time periods listed below to all customers outside the city limits of Kent. Within each time period, the lower rate applies per etre-hulldr-ed-E100cubic feet of water used for up to or equal to seven hundeed-F700} cubic feet, and the higher rate applies per etre1003 cubic feet of water used in excess of s-even-kruf�dfed-f700cubic feet. Effective October j May 1 September Date lR•1•��•l�F�■J�1til•l9►i•itiaR•I������•wwww+ 30 SECTION 2. -Amendment. is hereby amended as follows: Section 7.02.310 of the Kent City Code 7.02.310 Water rates outside city. A. Water rates. The following staggered rates apply during the time periods listed below to all customers outside the city limits of Kent. Within each time period, the lower rate applies per etre-hulldr-ed-E100cubic feet of water used for up to or equal to seven hundeed-F700} cubic feet, and the higher rate applies per etre1003 cubic feet of water used in excess of s-even-kruf�dfed-f700cubic feet. Effective October j May 1 September Date April30 30 <_ 70C> 70C_< 70C> 70 W ft3 ft3 ft3 01/01/2005 $1.90 $2.42 $2.32 $2.85 06/01/2009 $2.81 $3.58 $3,431$4,22 01/01/2010 $3.66 $4.66 $4.46 $5.48 01/01/2011 $3.77 $4.80 $4.60 $5.65 7 Amend KCC 7.02 - Re: Leak Adjustments Effective October 1 May I September Date April30 30 $5.26 < 70C> 70C< 70C> 70 $8.94 W ft3 ft3 ft3 01/01/2012 $3.88 $4.94 $4.74 $5.82 01/01/2013 $3.99 $5.09 $4.88 $5.99 01/01/2014 $4.11 $5.24 $5.02 $6.17 All customers are also subject to a monthly demand charge for service and meter, which is as follows: Meter siz (inches) Charge Effective January ij 2008 Charge Effective April 1, 2009 Charge Effective June 1, 2009 Charge Effective January I 2010 5/8 x 3/4 $5.26 $6.05 $8.95 $11.64 1 $8.94 $10.28 $15.21 $19.78 1-1/2 $13.64 $15.69 $23.22 $30.19 2 $18.09 $20.80 $30.78 $40.02 3 $38.35 $44.10 $65.27 $84.85 4 $46.47 $53.44 $79.09 $102.82 6 $69.03 $79.38 $117.48 $152.73 8 $88.50 $88.51 $150.63 $195.82 10 $113.03 $129.98 $192.37 $250.08 Meter sIZIE (inches) Charge Effective January 1 2011 Charge Effective anuary 1 2012 Charge Effective anuary 1 2013 Charge Effective anuary I 2014 5/8 x 3/4 $11.99 $12.35 $12.72 $13.10 1 $20.37 $20.98 $21.61 $22.26 1-1/2 $31.09 $32.03 $32.99 $33.98 2 $41.22 $42.46 $43.73 $45.04 3 $87.39 $90.02 $92.72 $95.50 4 $105.90 $109.08 $112.35 $115.72 6 $157.31 $162.03 $166.89 $171.90 8 $201.70 $207.75 $213.98 $220.40 8 Amend KCC 7.02 - Re: Leak Adjustments B. Lifeline customers. The city council will establish eligibility criteria for lifeline customers. For lifeline -qualified water service customers outside the city limits, the following rates apply for water use per ewe- ridfe4-(100) cubic feet: Effective Date Charge Charge Charge Charge deter siz Effective Effective Effective Effective (inches) January 1 anuary 1 anuary 1 anuary 1 $0.59 2011 2012 2013 2014 10 $257.58 $265.31 $273.27 $281.47 B. Lifeline customers. The city council will establish eligibility criteria for lifeline customers. For lifeline -qualified water service customers outside the city limits, the following rates apply for water use per ewe- ridfe4-(100) cubic feet: Effective Date anuary 1 - Decembe 31 01/01/2005 $0.56 06/01/2009 $0.58 01/01/2010 $0.59 01/01/2011 $0.61 01/01/2012 $0.63 01/01/2013 $0.65 01/01/2014 $0.67 All lifeline rates are also subject to the monthly demand charge for service and meter as set forth in subsection (A) of this section. MM G ft G G '' • ■ G'' G - r r G G WAIWMM�TAWLWAMM WA MINER" ' r rG ■ G G �' G' WWKWIM �► i ■ [ G� ►w■1� Gr �Gr ii. [ �mr r �Gr G��>_l[r[w.w�ui►��[r[[[.[a:�i[.[�>_G����uc�:�Gri�wi[:=ri![�� ' 9 Amend KCC 7.02 Re: Leak Adjustments G ft G G '' • ■ G'' G - r r G G WAIWMM�TAWLWAMM WA MINER" ' r rG ■ G G �' G' WWKWIM �► i ■ [ G� ►w■1� Gr �Gr ii. [ �mr r �Gr G��>_l[r[w.w�ui►��[r[[[.[a:�i[.[�>_G����uc�:�Gri�wi[:=ri![�� ' 9 Amend KCC 7.02 Re: Leak Adjustments �► i ■ [ G� ►w■1� Gr �Gr ii. [ �mr r �Gr G��>_l[r[w.w�ui►��[r[[[.[a:�i[.[�>_G����uc�:�Gri�wi[:=ri![�� ' 9 Amend KCC 7.02 Re: Leak Adjustments G��>_l[r[w.w�ui►��[r[[[.[a:�i[.[�>_G����uc�:�Gri�wi[:=ri![�� ' 9 Amend KCC 7.02 Re: Leak Adjustments 9 Amend KCC 7.02 Re: Leak Adjustments : . -- .: - : -- rp i FpbwlMrkw. 100-1 IN-- - :- :- nwml o MAN MINEEot`o • G-111111 a -Rx- LWAW WILWASIMPSERV G `G .' 3 :A wimmatAWARMEMEG RONNE G G :• G i r G ■ G r ` -EK Mulf"AWASTALMM LIC 10 Amend KCC 7.02 Re: Leak Adjustments 04 1„ r+fi e -a ti en—of— zeti +fs---sI ra-1 l--oee u r �- -te-the-%-i t y so The owneF ma, ..,.est reconsaderaten of the decision eearrc l's -ogee at' ttoe. SECTION 3. -Amendment. Section 7.02.370 of the Kent City Code is hereby amended as follows: 7.02.370 Penalty for violation. A Any violation of this chapter constitutes a civil violation under Chapter 1.04 KCC for which a monetary penalty may be assessed and abatement may be required as provided therein. B In addition to, or as an alternative to any other penalty provided in this chapter or by law_._, any person who violates this chapter shall be guilty of a misdemeanor and, upon conviction thereof, shall be subject to the penalties provided for in KCC 1.04.030. SECTION 4. -New Section. Chapter 7.02 of the Kent City Code is hereby amended by adding a new section 7.02.315, entitled "Water billing adjustments,” as follows. 7.02.315 Water billing adjustments. A. Subject to the right of access and inspection by a representative of the city, a property owner receiving water service from the city may apply for adjustment of a city water bill under the following circumstances. 11 Amend KCC 7.02 Re: Leak Adjustments -- -- - - - - -- - - --- -- -- - - -- A Any violation of this chapter constitutes a civil violation under Chapter 1.04 KCC for which a monetary penalty may be assessed and abatement may be required as provided therein. B In addition to, or as an alternative to any other penalty provided in this chapter or by law_._, any person who violates this chapter shall be guilty of a misdemeanor and, upon conviction thereof, shall be subject to the penalties provided for in KCC 1.04.030. SECTION 4. -New Section. Chapter 7.02 of the Kent City Code is hereby amended by adding a new section 7.02.315, entitled "Water billing adjustments,” as follows. 7.02.315 Water billing adjustments. A. Subject to the right of access and inspection by a representative of the city, a property owner receiving water service from the city may apply for adjustment of a city water bill under the following circumstances. 11 Amend KCC 7.02 Re: Leak Adjustments 1. A water leak has been discovered on the subject property; or 2. A water line failure has occurred on the subject property; or 3. An inadvertent error on the part of the occupant of the subject property caused excessive water usage; or 4. An unexplained, abnormal water meter reading has occurred on the subject property. This adjustment shall not exceed 100 percent of the difference between the total amount charged by the city for the billing period for which adjustment has been requested, and the average water usage at the subject property. For purposes of this subsection, `inadvertent error" does not include actions constituting knowing or willful neglect. Furthermore, the average water usage shall be computed by determining the total volume of water consumed, under normal use conditions, during the preceding 12 months and dividing that total volume by the number of times the city reads the customer's water meter. If there is insufficient usage history by the owner at the subject property, the city may use additional consumption history before an adjustment can be made. This additional consumption history may include, but is not limited to: the owner's prior usage at another location receiving water service from the city; the previous owner's consumption history, and historical water consumption at comparable properties within the city. B. This water bill adjustment can be applied to no more than two consecutive billing periods. Any bill submitted for adjustment must exceed' two times the average usage in the preceding 12 months prior to the earliest billing period for which the adjustment is requested. The property owner must submit a signed application for adjustment, on a form prescribed by the finance director, within 90 days of the last day of the billing period for which an adjustment is requested, in order to be eligible for the adjustment. 12 Amend KCC 7.02 - Re: Leak Adjustments C. Following receipt of an application for a water bill adjustment, the city's customer services manager, or the manager's designee, shall review the application and determine whether or not to adjust the water bill based on the criteria listed in this section. In order to make a proper and fair determination, city staff shall be entitled to enter upon and inspect the subject property, if necessary, and shall verify that the water meter serving the subject property does not indicate that excessive water usage,, is continuing. The customer services manager shall not approve an application for water bill adjustment if the city determines that the water meter shows the continued existence of abnormally high water usage. D. If approved, the customer services manager shall adjust the water bill by issuing a credit to the water service billing account. In the alternative, if the owner no longer owns the subject property or is otherwise no longer legally responsible for the water bill, the city may, upon approval of the finance director, issue a check to the owner in an amount not to exceed what would have been credited to the water service billing account. E. The owner may request reconsideration of the decision of the city's customer services manager by the city's finance director. This request must be in writing and delivered to the city no later than 30 days after the customer services manager's decision is delivered to the property owner. For purposes of this subsection, delivery is deemed complete upon the third day following the day upon which the written determination or request for consideration is placed in the mail, unless the third day falls on a Saturday, Sunday, or legal holiday, in which event service shall be deemed complete on the first day other than a Saturday, Sunday, or legal holiday following the third day. This request for reconsideration must contain all relevant facts and circumstances pertaining to why the owner 13 Amend KCC 7.02 - Re: Leak Adjustments believes that the decision of the customer service manager was incorrect. The finance director shall issue a written decision to the requestor within 45 days of receipt of the request for reconsideration. The finance director's determination cannot be appealed to the hearing examiner or the city council, and any further appeals may only be made pursuant to applicable state law. F. A property owner may submit an application for adjustment of a water bill only once every 12 months; provided, however, that this does not prohibit an owner from submitting an application for adjustment of two billing periods simultaneously, pursuant to subsection (B) of this section. If a property owner has previously submitted an application for adjustment of a water bill to the city for the same property, the customer services manager will reject any subsequent application that does not also include tangible proof that repair work to correct the leak has already been completed, such as original or certified copies of invoices for parts and/or labor. The city may also enter onto the subject property to confirm that necessary repairs have been made, prior to granting a subsequent request for a water bill adjustment. G. Subsection (F) of this section notwithstanding, a property owner submitting an application pertaining to a property for which that owner has not previously submitted a request for a water bill reduction, or a new owner applying for a water bill reduction pertaining to a property for which a water bill reduction was previously requested by a prior owner, shall be treated as a first-time applicant under this section. The finance director shall not consider an heir, devisee, person related by blood or marriage, an affiliated corporate entity or an entity under common control with a prior owner of the subject property to be treated as a "first-time applicant" for purposes of this subsection. 14 Amend KCC 7.02 - Re: Leak Adjustments SECTION 5. - Retroactivity. This ordinance shall be effective and shall apply retroactively to all billing periods that began on or after March 1, 2016. SECTION 6. -Severaty. If any one or more section, subsection, oI sentence of this ordinance is held to be unconstitutional or invalid, such decision shall not affect the validity of the remaining portion of this ordinance and the same shall remain in full force and effect. SECTION 7. -Corrections by City Clerk or Code Reviser. Upon approval of the city attorney, the city clerk and the code reviser are authorized to make necessary corrections to this ordinance, including the correction of clerical errors, ordinance, section, or subsection numbering, or references to other local, state, or federal laws, codes, rules, or regulations. SECTION 8. -Effective Date. This ordinance shall take effect and be in force 30 days from and after its passage as provided by law. ATTEST: NALD F. MOORE, CITY CLERK APPROVED AS TO FORM: 15 Amend KCC 7, 02 - Re; Leak Adjustments TOIL BRUBAKER, CITY ATTORNEY PASSED: day of '? , 2016. APPROVED: �day of2016. PUBLISHED: day of , 2016. I hereby certify that this is a true copy of Ordinance No. passed by the City Council of the City of Kent, Washington, and approved by the Mayor of the City of Kent as hereon indicated. RONALD F. MOORE, CITY CLERK i�° pAcivihordinance\7.02 - water rate adjustment final.docx 16 Amend KCC 7.02 - Re: Leak Adjustments