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HomeMy WebLinkAboutIT18-138 - Amendment - Granicus, LLC - GovDelivery (eConnect) eAlerts System Solution Renewal - 02/23/2019 KETIT Records Management Document CONTRACT COVER SHEET This is to be completed by the Contract Manager prior to submission to the City Clerk's Office. All portions are to be completed. If you have questions, please contact the City Clerk's Office at 253-656-5725. Vendor Name: Granicus, LLC 1724297 Vendor Number (7DE): Contract Number (City Clerk): �4910/47—a1z Category: _License Agreement Sub-Category (if applicable): None Project Name: eAlerts System Solution Contract Execution Date: 02/23/19 Termination Date: 02/22/20 Contract Manager: Somen Palit Department: IT Contract Amount: $23, 100 Budgeted: Grant? Part of NEW Budget: ❑ Local: ❑ State: ❑ Federal: ❑ Related to a New Position: ❑ Anything preventing public disclosure? ❑ Basis for Selection of Contractor? Other Approval Authority: ❑ Director ❑✓ Mayor ❑ City Council Other Details: Ties with IT18-138 Procurement Vehicle: Washington State Department of G _R AN I C -US Enterprise Services In Support of: Kent,WA Quote Number: Q-49735 Granicus Contact: Quote Prepared On: 12/5/2018 Name: Patrick Canavan Quote Valid Through: 2/22/2019 Phone: +1 3039065377 Payment Terms: Net 30 Email: patrick.canavan@granicus.com Currency: USD Start Date: 2/23/2019 DO End Date: 2/22/2020 • -DETAILS The subscription includes the following domain(s)and sub-domain(s): https://www.kentwa.gov [ ANNUAL SUBSCRIPTION FEE Product Name Invoice Quantity Annual Total Schedule Communications Cloud Annual 1 Each $21,000.00 TOTAL $21,000.00 U, Product Name Product Description Communications The Cloud is a Software-as-a-Service (SaaS)solution that enables government organizations to connect Cloud with more people. By leveraging the Cloud, the client will be able to utilize a number of different outreach mediums, including email, SMS/text messages, RSS feeds, and social media integration to connect with its target audiences. The Cloud includes: • Unlimited email sends with industry-leading delivery and management of all bounces • Support to upload and migrate existing email lists • Access to participate in the GovDelivery Network • Ability to send mass notifications to multiple devices • 24/7 system monitoring, email and phone support during business hours, auto-response to inbound messages from end users, and emergency support • Text-to-subscribe functionality • Up to 2 Web-hosted training sessions annually • Up to 50 administrators • Up to 1 GovDelivery account(s) • Access to a complete archive of all data created by the client for 18 months(rolling) • Up to 3 hours of message template and integration development • Up to 100 subscription topics • Up to 100,000 SMS/text messages per year from a shared short code within the United States* *International numbers are not supported. SMS/text messages not used in the period of performance will not carry over to the following year. 2'--17/ Q-49735 : 12/5/2018 Page 1 of 2 Procurement Vehicle:Washington State Department of GR AN I CIJ S Enterprise Services In Support of: Kent,WA TERMS AND CONDITIONS • Kent, WA is eligible to receive up to five (5) two-day passes to the 2019 Granicus National Summit, valued at $299.00 each. The Granicus National Summit is the premiere user conference for public sector professionals across federal, state, and local government. Attendees will be provided with hands-on training led by Granicus subject matter experts, as well as opportunities to learn and network with peers and leaders in government. Granicus National Summit Dates: May 14-15, 2019 • Link to State & Local Terms: https://granicus.com/pdfs/Master Subscription Agreement pdf • Payment terms: net 30 • Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate the subscription. • This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. It is the responsibility of to provide applicable exemption certificate(s). AGREEMENT AND ACCEPTANCE Billing Information Signature: Name: Name: Phone: Title: Email: Date: Address: Q-49735: 12/5/2018 Page 2 of 2 GGRAN I C-US GovDelivery Communications Digital communications platform for government Communications Cloud is a marketing-automation Communications Cloud delivers messaging at a higher platform that enables government organizations to rate, keeping emails out of spam folders and handling quickly and easily connect with more constituents. unsubscribes, bounces and inactive emails, allowing As the only FedRAMP-certified marketing-automation communicators to focus on content. platform, Communications Cloud is the most- secure marketing solution available for public sector Available reports on open and click-through rates organizations. provide insight into message success and allow for continuous improvements to a marketing strategy to Craft messages in custom-built branded templates make each touch better than the last. to provide a consistent and familiar experience for audiences across all platforms. Engage citizens with content by sending messages to a specific segment GOVDELIVERY NETWORK of your audience and save valuable time by crafting a single message and sharing through email, text and Further build out subscriber lists through cross- social media instantly. promotion opportunities with nearby and related organizations by leveraging the GovDelivery Grow an audience through text-to-subscribe, social Network, which includes over 1,800 organizations media promotion, other government agencies through with more than 150 million citizens. With more than the GovDelivery Network and by leveraging website 50,000 new people signing up for messages from traffic with attention-commanding subscription government through Granicus"solutions every day, strategies. The simple sign-up process allows organizations using Communications Cloud have constituents to opt into receiving communication on increased subscribers by up to 500 percent. the topics that matter to them, simultaneously allowing your organization to divide constituent subscribers by interests. Email, text message Secured with 000 Audience growth and social media FedRAMP ( -- opportunities/ communications 4 certification �1 _JJ_ strategies Customizable, Manage emails - I Open, click-through, branded templates J-1 inbox placement, and bounce rate deliverability a reporting 7 f f f v \ R _R / 0 & ~ / R 0 § CD R \ £ U) \ ® c .. 0 \ / ® a_ / CD a) Qm 2 7 § = o R L cn U / o _ _ ® 37 $ = 0 3 © 2 � CO « \ \ U k R E ca 5 � 2 2 k § 2 ƒ f \ 2 2 2 2 m00 k ¢ / O O O > o % / / J LM / � \ _ � o L \ } § 0 a ^® .( / _ / r_ 3 g 5 t ƒ § 200 / CLf _ £ ® sc / $ \ [ I" , / / � CO � R />4 40 \\ / / / jf [ /\ ( k z / / \ \ / U E > f \ % o \ n a E § { / ) '/ / (D / O $ § / 2} '2 a) 007 '_ § �( f / CL 0 c / / E E� ° * 0¥ o a m � \ ± \ L) 0 4 2 0 / o _0 / ƒ \ c / 2 2 rL � / o 2 / ? co y a m « G R A N I C U S Invoice ! ----I Date 3/18/2019 Invoice# i 110683 / Granicus Terms Net 30 Due Date i 4/1712019/ Dept CH-Box 19634 _ Palatine, IL 60055-9534 P.- Nuffvker Please remit via ACH to: 150� 108 Routing#:022000020 Acct#:269099115 Bill To _ ; Sold To Kent,WA ANN Kent,WA 220 4th Ave_,South 220 4th Ave., South Kent WA 98032A� 9 Kent WA 98032 United States 2019 United States Communications Cloud 2/23/2019 2/2212020 21,000.001 f I 1 z I y i I i R GLiv E BY:� DM E: 1 For any questions about your invoice,please contact us at Total $ 23,100.00 USD AR@granicus.com or 1-800-314-0147 Thank you for your business Amount Due $ 23,100.00 USD Subtotal 21,000.00 Tax Total 2,100.00 Total $23,100.00 1 REQUEST FOR MAYOR'S SIGNATURE KENT Purchase Order Only - Print on Yellow Paper l— ,. Please Fill in All Applicable Boxes ALL REQUESTS ARE ROUTED DIRECTLY TO THE MAYOR AND RETURNED TO THE ORIGINATING DEPARMENT DO NOT ROUTE TO CLERK'S OFFICE Approved by Dire r Originator: Somen Palit Phone (Originator): 4608 Date Sent: 02/06/19 Date Required: 02/12/19 Return Signed Document to: Lynnette Smith Contract Termination Date: 02/22/19 VENDOR NAME: Date Finance Notified: 02/14/19 Granicus (Only required on contracts 10 000 and over or on any Grant DATE OF COUNCIL APPROVAL: Date Risk Manager Notified: N/A Specifically Authorized in Budget? AYES ® NO Account Number: 52001770.64830.1800 Brief Explanation of Document: Please sign PO 150108. Project: GovDelivery (eConnect) - Communications Cloud subscription renewal Cost: $23,100 Budget: Approved in IT's 2019 Maintenance budget Shaded Areas to Be Completed By Administration Staff Received: Recommendations and Comments: Disposition Date Returned: P:\Civil\Forms\Document Processing\Request for Mayor's Signature Purchase Order.docx