HomeMy WebLinkAboutIT15-419 - Extension - CUES - Shops Pipeline Inspection Software GX520 Renewal - 12/23/2018 T Records Management Document
CONTRACT COVER SHEET
This is to be completed by the Contract Manager prior to submission
to the City Clerk's Office. All portions are to be completed.
If you have questions, please contact the City Clerk's Office at 253-856-5725.
❑ Blue/Motion Sheet Attached
❑ Pink Sheet Attached
Vendor Name: Cues
Vendor Number (]DE): 127002
Contract Number (City Clerk): .mm.mmmm � ..L. m �2� - (]O.. i..
Category: LicensewAgreement
Sub-Category (if applicable): ,Choose hoose an utern ........_
Project Name: Shops Pipeline Inspection Software - GX520
Contract Execution Date: 12/23/18 Termination Date: 12/22/19
Contract Manager: Somen Palit Department: IT
Contract Amount: $3,960
Approval Authority: ® Director ❑ Mayor ❑ City Council
Other Details: Ties with IT16-420-002
��y "The Standard of the Industry"
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Remit To: CUES C`
P.O. Box 933258
Atlanta,GA 31193.32581, SCANNED -C Ll L�
3600 Rio r its Avenue
Orlando,Florida 32805
NOV 2 12018 (4071849-0190 1(407)425-1569
Bill To: KENT,CITY OF IFINANCE
_ A/P Ship To: 5821 SCITY O ST
2204TH AVE5
INFORMATION TECHNOLOGY DEPT, KENT,WA 98032
KENT,WA 98032
TODAYS DATE: November 21,2018 SALES PERSON: JF
INVOICE DATE: November 21,2018 TERMS: NET 30 DAYS
INVOICE It: 521347 F,O.B.: DESTINATION
SALES ORDER tt: 000674567 WAYBILL NUMBER:
CUSTOMER PO: 148888 CONTACT: FRANK OLSON
PHONE NUMBER: 206-859-3395
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11/20/2018 98032000 1 182 N 10,00 98032001 CENTRAL $EE REMARKS
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001 001 50nWAREGxF ENHANCED SUPPONT PLAN PT182 2 2 0 0.00 0.00. 1,800.001 3,60000
HANDLING
002 002 HANDLING CHARGES IN182 ] 1 Cl 10.00 0.00 0,00 0.00
999 999 FREIGNTCHARGES 1000 0.00
Am .m rsnnade:<rbed her.i.ar-00 upon ree plolme«ha ral:F lan "Sub 4,600.00
wroulside afl,aclage.All claims and returned goods must beacmmpankd bythls bill 0,00
Ro6N.once installed Lossor aaii calms h nansil mun be made againalanMe by the buyer Pesl dua Involees are suNea to 15%per—L, ItlM APg)
ybx,,cCaalonrer is rasp,rivblefor all kgal&colleetnn li Payments made b,1,rjACard n1AM evt'abY11aE loan additional r%finance lee at the lime of,,,L alinS3y60D.ctD
GRANITE:SOFTWARE SUPPORT PLAN RENEWAL
CONFIRMING ONLY
EMAIL INVOICE TO ACCOUNTSPAYABLEQKENTWA.GOV
INSP 501870 OF0074
SUPPORT PLAN STARTS DECEMBER 22,2018
AND ENDS DECEMBER 21,2019
"'DO NOT LET COVERAGE LAPSE-A$2.500
REINSTATEMENT FEE PER WORK STATION WILL
BE ASSESSED—
APF% P l w - 1OVED
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The Standard of the Industry
C U kE S4
October 16th, 2018
James Naki
City of Kent
Office: (253)8565632
Fax:
jnaki@,kentwa.gov
James Naki,
Thank you for being a valued CUES customer.
We hope you are getting the most out of your equipment and the Granite software. Now in its thirteenth
year as an industry-leading product, clients like you trust and depend on having a stable software platform
despite the rapidly changing technology and new hardware requirements we see in our industry. A
significant investment has been made in your Granite software and CUES seeks to maximize your return on
investment by offering continued upgrades year after year when you maintain your Support Plans.
I wanted to let you know that your Granite software license Support Plan is set to expire as of December 21,
2018. Renewal of the Support Plan is extremely important because enrolled customers with Support Plans
are entitled to upgrade their GraniteXP licenses to GraniteNet(if you haven't done so already) with no
additional license fee charge*. GraniteNet is the next generation software platform from CUES that has
replaced GraniteXP. In fact, GraniteXP is being phased out and will no longer receive new features and
enhancements. We encourage you to plan to upgrade in the near future to the latest GraniteNet software
which provides the intended upgrade path to keep your organization running smoothly with many new
features, interfaces and enhancements. Just let me know if you would like to schedule a discussion or web
demonstration at a time convenient for you and your team and here is a helpful link to learn
more:httpJ(gn et.us,comlcsdl.
Also, please be advised that if the support plan expires, the City of Kent will be subject to re-instatement
fees. For example, to re-enroll an expired Granite"Inspection"license in the Support Plan program, a re-
instatement fee of$2,500.00 plus the cost of the annual Support Plan will be required in order to get back
into the program. Licenses that have been expired for more than thirty six months (36) shall not be entitled
to re-instatement.
Below I have included a preliminary quote, which provides a description of the technical support services the
Support Plan povides as well as pricing, for the continued support of your Granite Software which would
cover the City of Kent through December 20, 2019. This preliminary quote has been provided for your
review and subsequent approval. Please do not make payment until CUES sends you an Invoice so that we
may properly match the payment to your account.
Feel free to contact me with any other questions you may have. If you prefer that an invoice be sent, please
respond by providing a PO or, at minimum, a PO#. Lastly, please respond with a blank email to let me know
that the quote has been received.
Page I or3 Support Plan Renewal Quote,City of Kent 10/16/2018
Granite X' Anna p_pnrt Plan
The annual Support Plan provides the following technical support services to ensure continuous productivity
and up time in the field:
• Entitlement to upgrade your Granite XP software license to a GraniteNet software license with no
additional license fee charge*
• Perpetual, free upgrades available online for download for the most current versions of your Granite
XP or GraniteNet Software to match the latest Microsoft Windows version you may have including the
latest technical documentation
• Professional telephone support Monday through Friday 8:00 AM to 5:00 PM ET
• Remote Online Technical Support**
• Access to online support services including FAQ's, the CUES knowledge base, User Forums and Video
Tutorials
• Online review sessions with support specialists at pre-scheduled, mutually convenient times to review
the proper use of the software including advanced administration tips and best practices
*Additional charges not covered by the Support Plan may apply such as hardware upgrades; data conversion
services and re-implementation fees.
**Certain elements of the support plan requires internnet access.
Pricing follows on next page.
Page of3 Support Plan Renewal Quote,City ot'Kent 10/16/2018
I
New Asset(s)or Existing Asset(s)are shown in blue Italic below for reference
7520 Granite XP Annual Support Plan $1,800 2 $3,600 $3,600
501870,OF0074
Grand Total $3,600
This quote for the continued support of your Granite Software would cover City of Kent through December 21,2019
Terms: Net 30
FOB: Destination
Delivery: As Required ..
This quote is valid for 60 days.
Page 3 o1 3 Support Plan Renewal Quote,ON of Kent 10/16/2018