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HomeMy WebLinkAboutIT15-419 - Extension - CUES - Shops Pipeline Inspection Software GX520 Renewal - 12/23/2018 T Records Management Document CONTRACT COVER SHEET This is to be completed by the Contract Manager prior to submission to the City Clerk's Office. All portions are to be completed. If you have questions, please contact the City Clerk's Office at 253-856-5725. ❑ Blue/Motion Sheet Attached ❑ Pink Sheet Attached Vendor Name: Cues Vendor Number (]DE): 127002 Contract Number (City Clerk): .mm.mmmm � ..L. m �2� - (]O.. i.. Category: LicensewAgreement Sub-Category (if applicable): ,Choose hoose an utern ........_ Project Name: Shops Pipeline Inspection Software - GX520 Contract Execution Date: 12/23/18 Termination Date: 12/22/19 Contract Manager: Somen Palit Department: IT Contract Amount: $3,960 Approval Authority: ® Director ❑ Mayor ❑ City Council Other Details: Ties with IT16-420-002 ��y "The Standard of the Industry" O t}�y�T9 "S4" I C(�'mb Remit To: CUES C` P.O. Box 933258 Atlanta,GA 31193.32581, SCANNED -C Ll L� 3600 Rio r its Avenue Orlando,Florida 32805 NOV 2 12018 (4071849-0190 1(407)425-1569 Bill To: KENT,CITY OF IFINANCE _ A/P Ship To: 5821 SCITY O ST 2204TH AVE5 INFORMATION TECHNOLOGY DEPT, KENT,WA 98032 KENT,WA 98032 TODAYS DATE: November 21,2018 SALES PERSON: JF INVOICE DATE: November 21,2018 TERMS: NET 30 DAYS INVOICE It: 521347 F,O.B.: DESTINATION SALES ORDER tt: 000674567 WAYBILL NUMBER: CUSTOMER PO: 148888 CONTACT: FRANK OLSON PHONE NUMBER: 206-859-3395 "�+Ordcr;[i�1e% is �'1'fr' 'l sell Tpri �ya 12.Tk'ie Ta% Taa,Y. d' rSN'Gp Top ( ,y. 4p StmreE ? t;' S64p Via `' 11/20/2018 98032000 1 182 N 10,00 98032001 CENTRAL $EE REMARKS Ln Mr Lite",6esn Ion rvrwt W11T riQF L a ! o- Qry1cr aF Ip, gal y'.4a y rl?EFR1 1'`�F a d+ f 'd a`' tlai a.;d` f drT'n �,ri':� " '' ? _". y, ti'P4ge 4 snmuonl pup Rate , cxszo _ 001 001 50nWAREGxF ENHANCED SUPPONT PLAN PT182 2 2 0 0.00 0.00. 1,800.001 3,60000 HANDLING 002 002 HANDLING CHARGES IN182 ] 1 Cl 10.00 0.00 0,00 0.00 999 999 FREIGNTCHARGES 1000 0.00 Am .m rsnnade:<rbed her.i.ar-00 upon ree plolme«ha ral:F lan "Sub 4,600.00 wroulside afl,aclage.All claims and returned goods must beacmmpankd bythls bill 0,00 Ro6N.once installed Lossor aaii calms h nansil mun be made againalanMe by the buyer Pesl dua Involees are suNea to 15%per—L, ItlM APg) ybx,,cCaalonrer is rasp,rivblefor all kgal&colleetnn li Payments made b,1,rjACard n1AM evt'abY11aE loan additional r%finance lee at the lime of,,,L alinS3y60D.ctD GRANITE:SOFTWARE SUPPORT PLAN RENEWAL CONFIRMING ONLY EMAIL INVOICE TO ACCOUNTSPAYABLEQKENTWA.GOV INSP 501870 OF0074 SUPPORT PLAN STARTS DECEMBER 22,2018 AND ENDS DECEMBER 21,2019 "'DO NOT LET COVERAGE LAPSE-A$2.500 REINSTATEMENT FEE PER WORK STATION WILL BE ASSESSED— APF% P l w - 1OVED Page 1 of 1 Invoice 521347 CD CD CD CD 0 to } co \ = \ \ � _ } \ \ ) ) \ a « G \ ] 0 $ 0 { / Q 2 a \ \/ / \ \ } 0 w \ c ) ) ) ) , \ \ { f 0 0 0 > oCL - { \ � c § C { - 2 \ - ] } jƒ I§J � 3 > ƒ s ; � ` \ \ 1C00M x E : § \cc } } % b ) # ® t - = / 2 § c $ $ E < cq . k { / rL ~ \ § \ \ \ E { \ 4w / ) { : 0 . PCw m/} RI ) CL 4Cl) \0 /j cq .0\Ea § ° < / a)k! �_ \< ) ; � a 0 - I & £ The Standard of the Industry C U kE S4 October 16th, 2018 James Naki City of Kent Office: (253)8565632 Fax: jnaki@,kentwa.gov James Naki, Thank you for being a valued CUES customer. We hope you are getting the most out of your equipment and the Granite software. Now in its thirteenth year as an industry-leading product, clients like you trust and depend on having a stable software platform despite the rapidly changing technology and new hardware requirements we see in our industry. A significant investment has been made in your Granite software and CUES seeks to maximize your return on investment by offering continued upgrades year after year when you maintain your Support Plans. I wanted to let you know that your Granite software license Support Plan is set to expire as of December 21, 2018. Renewal of the Support Plan is extremely important because enrolled customers with Support Plans are entitled to upgrade their GraniteXP licenses to GraniteNet(if you haven't done so already) with no additional license fee charge*. GraniteNet is the next generation software platform from CUES that has replaced GraniteXP. In fact, GraniteXP is being phased out and will no longer receive new features and enhancements. We encourage you to plan to upgrade in the near future to the latest GraniteNet software which provides the intended upgrade path to keep your organization running smoothly with many new features, interfaces and enhancements. Just let me know if you would like to schedule a discussion or web demonstration at a time convenient for you and your team and here is a helpful link to learn more:httpJ(gn et.us,comlcsdl. Also, please be advised that if the support plan expires, the City of Kent will be subject to re-instatement fees. For example, to re-enroll an expired Granite"Inspection"license in the Support Plan program, a re- instatement fee of$2,500.00 plus the cost of the annual Support Plan will be required in order to get back into the program. Licenses that have been expired for more than thirty six months (36) shall not be entitled to re-instatement. Below I have included a preliminary quote, which provides a description of the technical support services the Support Plan povides as well as pricing, for the continued support of your Granite Software which would cover the City of Kent through December 20, 2019. This preliminary quote has been provided for your review and subsequent approval. Please do not make payment until CUES sends you an Invoice so that we may properly match the payment to your account. Feel free to contact me with any other questions you may have. If you prefer that an invoice be sent, please respond by providing a PO or, at minimum, a PO#. Lastly, please respond with a blank email to let me know that the quote has been received. Page I or3 Support Plan Renewal Quote,City of Kent 10/16/2018 Granite X' Anna p_pnrt Plan The annual Support Plan provides the following technical support services to ensure continuous productivity and up time in the field: • Entitlement to upgrade your Granite XP software license to a GraniteNet software license with no additional license fee charge* • Perpetual, free upgrades available online for download for the most current versions of your Granite XP or GraniteNet Software to match the latest Microsoft Windows version you may have including the latest technical documentation • Professional telephone support Monday through Friday 8:00 AM to 5:00 PM ET • Remote Online Technical Support** • Access to online support services including FAQ's, the CUES knowledge base, User Forums and Video Tutorials • Online review sessions with support specialists at pre-scheduled, mutually convenient times to review the proper use of the software including advanced administration tips and best practices *Additional charges not covered by the Support Plan may apply such as hardware upgrades; data conversion services and re-implementation fees. **Certain elements of the support plan requires internnet access. Pricing follows on next page. Page of3 Support Plan Renewal Quote,City ot'Kent 10/16/2018 I New Asset(s)or Existing Asset(s)are shown in blue Italic below for reference 7520 Granite XP Annual Support Plan $1,800 2 $3,600 $3,600 501870,OF0074 Grand Total $3,600 This quote for the continued support of your Granite Software would cover City of Kent through December 21,2019 Terms: Net 30 FOB: Destination Delivery: As Required .. This quote is valid for 60 days. Page 3 o1 3 Support Plan Renewal Quote,ON of Kent 10/16/2018