HomeMy WebLinkAboutIT18-136 - Supplement - RedCloud Consulting, Inc. - BSA TPM Support Phase III - 07/26/2018 --'' T Records Management Document
CONTRACT COVER SHEET
This is to be completed by the Contract Manager prior to submission
to the City Clerk's Office. All portions are to be completed.
If you have questions, please contact the City Clerk's Office at 253-856-5725.
❑ Blue/Motion Sheet Attached
❑ Pink Sheet Attached
Vendor Name: RedCloud Consulting, Inc.
Vendor Number (JDE): 1718477
Contract Number (City Clerk): ITJ'5 - I/7CP
Category: Contract Agreement
Sub-Category (if applicable)
Project Name: Consultant Services (Business Analyst) -
Contract Execution Date: 07/26/18 Termination Date: 08/31/18
111Contract Manager: 3ames Endicott Department: IT
Contract Amount: $19,760
Approval Authority: ❑ Director ® Mayor ❑ City Council
Other Details: Ties_with IT18-136
SOW 3-Phase III
REQUEST FOR MAYOR'S SIGNATURE
`*✓ KENT Purchase Order Only - Print on Yellow Paper
-u•=wv.w„ Please Fill in All Applicable Boxes
ALL REQUESTS ARE ROUTED DIRECTLY TO THE MAYOR AND RETURNED TO THE ORIGINATING DEPARMENT
DO NOT ROUTE TO CLERK'S OFFICE
Approved by D/
4k
Originator: James Endicott Phone (Originator): x4620
Date Sent: 07/17/2018 Date Required: 07/25/2018
Return Siqned Document to: Lynnette Smith Contract Termination Date: 08/31/18
VENDOR NAME: Date Finance Notified:
RedCloud Consulting (Only required on contracts 07/17/18
$10.000 and over or on anv Grant)
DATE OF COUNCIL APPROVAL: N/A Date Risk Manager Notified: N/A
Specifically Authorized in Bud et? AYES O NO Account Number:T00011.64110.1800
Brief Explanation of Document:
Please sign Statement of Work (SOW) for delivering Tech Writing support and providing
business consulting services.
Budget approved in IT Capital (HLC16 Security).
Term: 07/26/18-08/31/18
Total: $19,760
Shaded Areas to Be Completed By Administration Staff
Received:
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Recommendations and Comments:
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Statement of Work
("SOW")
Addresses and contacts for notices
"Client" "Supplier"
Client Name: City of Kent Company Name: RedCloud Consulting, Inc.
Primary Contact:James Endicott Primary Contact: Brett Clifton
Address: 220 Fourth Avenue South, Kent,WA Address: 11000 NE 33rd PL, Suite 100, Bellevue,
98032 WA 98004
Phone number: 253.856.5235 Phone number: 425.305.4121
Fax number: 253,856.6200 Fax number: 425.305.4122
Email (ifapplicable): JEndicott@kentwa.gov Email: brett.clifton@redcloudconsulting.com
Secondary Contact: Secondary Contact:
finance@redcloudconsulting.com
-i[SOWEffective Date: 7/26/2018
Expiration Date: 8/31/2019
Agreed and accepted
Client _ Supplier
Client Signature: 4 N Supplier Signature:
Client Name: Supplier Name Brett Clifton
Client Title: Supplier Title: Managing Partner
Client Dat Supplier Date:
� L I _
®This SOW,executed in accordance with the terms of that certain Master Supplier Services Agreement
or other applicable master agreement (the "Agreement') dated March 7, 2018 between Client and
Supplier is entered into by the parties and effective as of the SOW Effective Date above.
SOW(Short Form)(August 2015)
OR
❑ This SOW pursuant to the Client Purchase Order Terms and Conditions is entered into by the parties
and effective as of the SOW Effective Date above.
I. Description of Services
Pursuant to and in conformance with any standards, guidelines and/or specifications which may be
provided by Client to Supplier from time to time, Supplier will perform or deliver to Client under the
Agreement as a work made for hire (collectively, the "Services').
The RedCloud resource(s) will provide business consulting services and Technical Writing support. Key
scope and deliverables described below.
Background: The City of Kent's IT department requires a Project Management/Technical Writer resource
to document Standard Operating Procedures, specifically for the team devoted to Hardware. This team
delivers 10 disciplines to the City including wireless, telephony, storage, and networks. The team needs
defined and documented processes, procedures, standard naming conventions, guidelines, operating
level agreements (OLA's; service commitments to internal stakeholders) and SLAs (service commitments
to customer stakeholders). The goal is to develop clear accountabilities for individuals and the team all
up, and to enable management inspection standards for the same, and to set proper expectations with
external stakeholders.
The IT HW team's work is divided between defined Projects and Operations and this work directly supports
Operations components (i.e. managing and resolving the stream of ad-hoc issues coming to their service
desk). The client will be reaching out to their peer network to obtain example SOPS and document
templates from other cities' IT departments to use a starting point template.
SOP project Phases:
1. Support the HW team's internal SOPS
2. SON to support the internal stakeholder's
3. SOPs to support external customers (other City dept/employees like fire, police, edu, etc.)
Exact deliverables are to be identified and completed during the engagement and therefore this SOW is
for time and materials. The scope of this SOW is to work on Phase 1 and additional funds and time may
be needed to complete the phase and to complete Phases 2 and 3.
,Assumptions:
The following assumptions are the basis of the quotation. If they do not hold, additional time and costs
may be incurred.
• If additional hours above quoted monthly hours are required,the client and supplier account
manager will need to determine an adjustment to scope, timeline, resources, and fees as
appropriate to compensate supplier for the hours worked.
• Client will meet with supplier consultant and/or account manager in order to appropriately
prioritize and track progress.
• Supplier may require additional stakeholder input for content and accuracy as necessary
• Permanent seating at the client site is not required. Supplier consultant does not need to work
from client offices on a daily basis. They will be on campus for collaboration and meetings as
needed, but can work remotely to serve the needs of the engagement.
SOW(Short Form)(August 2015) -2-
i
Supplier may be unavailable for all Client-observed holidays unless previously agreed upon with
the client
w Client may choose to adjust the priority and order of the below deliverables and completion
dates.
• Client will provide necessary software and licenses forsupplier's consultant to be able to
complete the work. This would include Windows and Office software.
I
All Services shall be treated as Confidential Information unless otherwise designated by Client.
2. Deliverables/DeliverySchedu le
a) Supplier must complete and deliver all Services to Client on or before 6/30/2018. The milestone
delivery schedule for the Services, if applicable, shall be as follows:
._..-_ ----------
Milestone# Brief Description of Services to be completed by Due on or before
Supplier and delivered to Client
_. _-.-.:.._ ... - -
1 + Deliver Tech Writing support per scope above for 7/31/2018
July
2 o Deliver Tech Writing support per scope above for 8/30/2018
August
b) Supplier may begin Service delivery only on the later of: (a) the SOW Effective Date or (b) when
Supplier receives the applicable Purchase Order from Client.
3. Payment
3.1 Services Fees
Client will pay Supplier the following amounts as full and final payment for the Services. Client will only
make payment for Services that Supplier has completed and delivered to client, and that Client has
accepted:
❑ Flat fee of$[insert amount] US.
OR
® Time and materials. The below monthly NTE totals are derived from an hourly model (at $95/hr).
Monthly invoices from RedCloud shall be based on actual hours worked, not to exceed the monthly
totals in the below table. Services requested by Client above and beyond the fee schedule below
must be in writing.
Mileshone # Not to Exceed Payment Amount Delivery/Payment Date
1 -- --$3 040 = 7/31/2018
2...__. $16,720 8/30/2018
. ............. __w ...........
Sub-Total $19,760
Travel Expenses (if any- $0
see Section 3.2, below)
................_...
......._.
Total $19,760
3.2 Expenses: (choose one of the below)
SOW(Short Form)(A ugusf 2015) -3-
❑ As reflected in Section 3.1, above, Client will reimburse Supplier up to $[insert amount] US for the
actual travel expenses that Supplier incurs while performing the Services. The travel expenses must
be pre-approved by Client and comply with the Client travel policy.The travel expenses must also be
reasonable and related to the Services. Supplier must submit appropriate documentation evidencing
the expenses to be reimbursed.
OR
® Supplier will be solely responsible for all expenses it incurs while performing the Services, unless Client
otherwise consents in writing.
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SOW(Short Form) (August 2015) -4-
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