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IT17-293 - Original - Laserfiche - Imaging System Replacement - 09/19/2017
V g 400 ❑ ► r e r t ,,/„ / ;/ r" /%9 IN 11 IN � DoCI.:lC71ent CONTRACT COVER SHEET This is to be completed by the Contract Manager prior to submission to City Clerks Office. All portions are to be completed.. If you have questions, please contact City Clerk's Office. Vendor Name: Laserfiche Vendor Number: 1562399 JD Edwards Number Contract Number: IT I I - 6 This is assigned by City Clerk's Office Project Name: Imaging System Replacement Description: ❑ Interlocal Agreement ❑ Change Order ❑ Amendment 0 Contract El Other: Contract Effective Date: 08109/17 Termination Gate: 08/08/20 Contract Renewal Notice (lays): 30 Number of days required notice for termination or renewal or amendment Contract Manager: Curt Ryser Department: Information Technology Contract Amount: $14.4,837 Approval Authority: ❑ Department Director ❑ mayor Z City Council Detail: (i.e. address, location, parcel' number, tax id, etc.): All three vendors tie into the Imaging, System Replacement Project: *En Pointe Technologies gales LLC - providing SQL Server Std. 2017 - 2 Cares Microsoft: Part 7NQ-00842 * Cities Digital Inc. - Goods & Services Agreement - software and professional services supporting Laserfiche Rio 10 solution a erfec e - Piggybacking - Wister Contract �F0781 or n terprise cohtent ManagemenE (ECM) between WA DES and Compulink Management Center Inc. dba Laserfiche .As of: 08/27/14 0 0 0 0 0 m 0 o (D 0 0 0 LO CD C) C) 0 (Y) CDr 00 Nr r cli C14 0 (3) x o 0 CD CD 0 o o CD C) o o (D C) o o o 0 0 0 o o o o o o Lo 6 6 6 6 6 6 6 6 6 c6 6 6 4 U) 0 LO LO LO M 0 N 0 M M 0 0 M sea ,t "q, r- N 0 CD N 0 -t - C4 7 E 0 0 0 0 0 a a 0 0 0 0 0 0 0 0 0 0 0 a 0 0 0 0 CD 0 0 iLi F- U) (D 0 0 o o 0 0 as U5 0 0 w 0 0 -Zt 0 (n CL t- Cy 0 Ci Lq ljri 'ri L(i ci C\[ C� Iq l3i C� C� Gi a) T- 4j V) IT 0 o CO 0 (D 0 C) x cq CN m 0 0 LOF- 00 C14 U) 00 C) I- co z C� 0) 40- Lo 0) -C 4� C) 0 Ca 0 CD 0 0 0 0 0 CD 0 0 Y) C� C�0 C�< C� Ca C� C! cz� lz� 0C� 0 0 (n 0 CD CD CD CD (D m m CD CD 0) C) CD Lo C) LO 0 0 W) M C14 CD CD 0) 0 - -t LO LO LO (M 0 LO - m LO N r- C) t- (-- - CN L: 0 LE -j 0 r a) Lo 0) E C) (D ZITC) C� (D CD N 0 0) C3) CY) 0) M Lo o CN N CY C) 0 o 5, 4- (D M C) C) C 94 2 Z3 W LO 0 0 1 cr LL W �e 0 U) to CL Cj w < * 00 u LL CD 0 0 ca :0 CD z E CD >1 LL W m rZ 00 Cf) 0 w 0 a) M E iL c 0 LL w z CD > E w E co < E W * .2 0) A% LL It L& E :3 03 a �C L ej (D 4-1 0 It a) ±f E > o (D C) C: 0 0 " 0 < > -= E 0 < Ny n 0 r co E a CD 0 0-1 E 0 U- ,w < C) > M US 3: LL a) a) 42 5 m E -FD > E E E (DLl to m IE IE IE a) ae a) a) 'E z z 0 0 0 (D E CL Ch 0) E a) 01 co co M E 0 w a) U) 0 0 tU 0 O Z za7 4- U) E Za 0 ce) 4) E a) 3: c 0 0 E 0 -F-- U) < 0 64 3: > o E - 4- m W _ I 1 0 E 3�CL 0%- to :2 CL >k 2 C:) CL 4- o It Lo (D r-- m - - - - 0 (0 r-— T U) �e 00 < TECHNOLOGY SOLUTION CONTRACT BETWEEN THE CITY OF KENT AND COMPULINK MANAGEMENT CENTER, INC. D/BIA LASERFICHE CONTRACT NUMBER 2017-006 WA033 This Technology Solution Contract is entered into by the City of Kent, located at 220 Fourth Ave S, Kent, WA 98032, referred to as "Purchaser," and Compulink Management Center, Inc., a California corporation d/b/a Laserfiche, referred to as "Contractor." Contractor Name: Compulink Management Center, Inc., a California corporation dlb/a Laserriche Address: 3545 Long Beach Blvd. City, State ZIP: Long Beach, CA 90405 Phone: (800) 986.8533 Email: notices@laserfiche.com WHEREAS, Purchaser and Contractor desire to enter into a Technology Solution Contract for an Enterprise Content Management(ECM) solution; and, WHEREAS, Purchaser has determined that this Technology Solution Contract will meet Purchaser's needs and be in Purchaser's best interests; therefore, IN CONSIDERATION of the mutual promises set forth in this Technology Solution Contract, and in accordance with the Washington State Department of Enterprise Services Master Contract No. 07814-001 and subsequent amendment(s), referred to as the "Master Contract," which is incorporated by this reference, Purchaser and Contractor agree that the Master Contract shall control all products, software, and work provided by Contractor, except as expressly modified by this Technology Solution Contract as follows: 1. Term The term of this Technology Solution Contract will be three(3)years from the effective date of this Technology Solution Contract, and may be extended or otherwise amended as the parties may mutually agree through a properly executed contract amendment. All five (5) phases of the Work provided for in the SOW will be completed by December 28, 2018. Purchaser reserves the right to purchase additional products within the scope of this Technology Solution Contract,which will be appropriately documented by a contract amendment, signed by authorized representatives of the parties and attached and incorporated into this Technology Solution Contract. The Purchaser may terminate this Technology Solution Contract, with or without cause, upon providing Contractor with 30 days' advance written notice. Contractor may terminate this Technology Solution Contract or an applicable SOW if a material breach by Purchaser has not been corrected within 30 days after Contractor's written notice. AGENCY NAME TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 1 of 33 Upon termination, Contractor shall submit a final invoice for all products and work previously approved and received by Purchaser prior to termination. 2. Price Schedule and Fees Total compensation payable to Contractor for all products and services provided under this Technology Solution Contract, which shall be provided in the Purchaser's current system environment, shall not exceed $642,150.30, as provided for in Contractor's Quote No. 6485-6488, dated January 12, 2017 ("Quote"),which has been incorporated into the attached Schedule A and is incorporated into this Technology Solutions Contract by this reference. All price protections provided under the Master Contract similarly apply to this Technology Solutions Contract or any additional products or services purchased through a contract amendment. Attached and incorporated as Schedule B is a mutually agreed upon Statement of Work ("SOW"),which specifies tasks, acceptance criteria, timelines, and all associated costs. This SOW provides the payment schedule and milestones that will apply to this Technology Solutions Contract, which except for the initial payments made after contract execution, is based entirely upon Contractor's successful delivery of identified phase work and the City's acceptance of that work as provided for in the SOW. 3. Taxes In addition to those taxes expressly provided for under the Master Contract, Contractor shall pay for and maintain in current status all local taxes that may be applicable to Contractor's performance of this Solutions Contract, including local Business and Occupation Taxes as provided for in Chapters 3.28 and 3.29 of the Kent City Code. 4. Contractor Commitments and Warranties This Technology Solutions Contract amends the Master Contract as applied to Purchaser to additionally grant Purchaser the right to pre-approve Contractor's team members who will perform all installation, testing, and training under the SOW. Further, if during the performance of this Technology Solutions Contract, Purchaser is dissatisfied with any member of Contractor's team, Purchaser may require Contractor remove that team member and replace him or her with another team member who meets with Purchaser's approval. 5. Contract Management The Contract Manager for each of the parties will be the contact person for all communications and billings regarding the performance of this Technology Solution Contract. Contractor Contract Manager Information Purchaser Contract Manager Contact Name: Alicen Lewis Mike Carrington Contractor's Firm Name: Compulink City of Kent Management Center, Inc. d/b/a Laserfiche 3545 Long Beach Blvd_ 220 Fourth Ave S Long Beach, CA 90807 Kent,WA 98032 Phone: (800) 985-8533 ext. 103 Phone: (253) 856-4600 Email Address: alicen.lewis@laserfiche.com Email address: mcarrin ton kentwa. ov CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 2 of 33 6. Billing The Contractor shall submit properly itemized invoices to the Purchaser's Contract Manager. Invoices will contain at a minimum the following information: 1. Master Contract number; 2. Technology Solution Contract Number; 3. Contractor Name, address, and telephone number; 4. Contractor Federal Identification Number(FIN); 5. Contractor's Statewide Payee Desk registration number; 6. Dates and description of deliverable(If hourly, include the number of hours worked, hourly rate, total amount per line item); 7. Total milestone payment amount if applicable; 8. Total Amount 9. Payment terms, including any available discounts. Incorrect or incomplete invoices will be returned to Contractor for correction and reissuance. 7. Assurances Purchaser and Contractor agree that all activity pursuant to this Technology Solution Contract will be in accordance with applicable current federal, state, and local laws, rules, and regulations. ORDER OF PRECEDENCE Each schedule and exhibit listed below is incorporated by this reference into this TechnologySolution Contract as though fully set forth in it. In the event of an inconsistency between this Technology Solution Contract and the items listed below,the inconsistency will be resolved by giving precedence in the following order: 1. Applicable federal and state of Washington statutes and regulations; 2. The specific terms and conditions of this Technology Solution Contract; 3. The terms and conditions of the Master Contract; 4. Schedule A—Contractor Quotes; 5. Schedule B—Statement of Work No. 1 and, where applicable, subsequent SOWs; 6. Schedule C—Laserfiche Software Assurance Plan (LSAP), which is attached and incorporated as Exhibit E to the Master Contract and attached here for ease of reference as Schedule C. 7. Schedule D—Contractor's End User Software License Agreement("EULA") 8. Schedule E—Insurance Requirements and proof of coverage 9. Any other provision, term, or material incorporated by reference in this Technology Solution Contract. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 3 of 33 DEFINITIONS Unless otherwise stated in this Technology Solution Contract, or within any incorporated Quote, SOW, or Schedule, all terms of this Technology Solution Contract will have the same meanings as defined in the Master Contract. ENTIRE AGREEMENT This Technology Solution Contract, including incorporated referenced Quotes, SOWS. Schedules and other documents, together constitute all of the terms and conditions agreed upon by the parties relating to its subject matter, No other statements or representations, written or oral, will be deemed a part of this TechnologySolution Contract, CONFORMANCE If any, provision of this, Technology Solution Contract violates any statute or rule of law of the state of Washington, it is considered modified to conform to that statute or rule of lavw. APPROVAL This Technology Solution Contract will be subject to the written approval of Purchaser's authorised representative and will not be binding until so approved. The Technology Solution Contract may be altered, amended, or waived only by a written amendment executed by both parties, ALL OTHER TERMS AND CONDITIONS OF THE MASTER CONTRACT AND ITS SUBSEQUENT AMENDMENTS WILL REMAIN IN FULL FORCE AND EFFECT, IN WITNESS WHEREOF, THIS TECHNOLOGY SOLUTION CONTRACT is executed effective as of the Iast date set forth below by the persons signing below, who warrant they have the authority to execute the Technology Solution Contract, City of Kent, Washington COMPLILINK MANAGEMENT CENTER, INC. ("PURCKASE7> DIBIA LASERFICHE ("CONTRACTOR") 546*re( I Signature Pete.EY Layman ...... Dame Name .lei Vice Pres,ident of to Asset Management and Professional Services Title Title Date rlpet� CITY F KENT TECHNOLOGY SOLUTION CONTRACTNO 2017-006-WA033 Page 4 of 33 SCHEDULE CONTRACTOR QUOTES Table A. Required Application Software Costs (Laserficlrre only supports Named Users ENF02 200-499 Full Narned s 600.00 500.00 290 145,000.00 Users ER 1 Records Management $ 60,00 $ 50.00 290 14,500.00 Module(10%of Full User Cost IA Import Agent 5 1,500.00, $ 1,500.00 1 1,500.00 (monitored network folders 7K Laserfiche SDK $ 2,500.001 5 2„500.00 1 'S 2,,500.00 PP 2 Public Portal (allows for 9 50,000.00 5 50,000.00 1 6 50,000.00 an unlimited number of concurrent read-only users through WebLink. This level supports a dual processor machine) EFRNM Laserfiche Web Forams 6000 5 50,00 2.90 $ 14,5100.00 (10%of FuH User Cost;) EPFREM L.a,serfiche Forms Portal $ 7,995.00 5 7,995,00 1 $ 7,995.00 (For anonymous Forms submission) ECNC Connector Screen $ 30.00 $ 25.00 290 5 7,250.00 Scrape Integration Utilit QFA Quick Fields Agent $ 10,000..00 $ 10,000,00 1 $ 10,000,00 (Allows for scheduling of Quick Fields sessions on server QC2 Quick Fields Classify 7„500,00 $ 7,500.00 1 $ 7,500.00 (Includes Quick Fields, Zone OCR, Real.Time Lookup, Pattern Matching, Barcodes, Document Classification EAFRfM02 Forms Authenficated $ 99.00 $ 99.00 250 .5 24„750.00 Participants(Full use of Forms for non- Laserfiche named Users CITE OF KENT TECH OLOG wT SOLU71ON CONTRACT NO, 2017-006-WA033 Page 5 of 33 Table B. Optional Software Costs ENRIO Named Retrieval Users' 100,00 100,00 1000 100„000.00 (Retrieval'users access. Laserfiche through a read t nr y version of the "tHck"chent as opposed to P,ublic Portal users who musk use WebLink RM Records Management 10 00 10.00 1000 10„000,00 Module(10% of Named Retrieval Users Cast) 110MEOM M,M '9 , -mo30 w, Table Ongoing Expenses ( aintenianee are— 0%to % of the purchase price). Application Software Laserfiche Software Assurance Pro ram $79,099.00 79,099.00 w « d 87,008,90, 87,00&90 Total Costs for Schedule A: CITY OF KENT TECHNOLOGY SOLU"TION CCNTRACTIVO. 2017-005-WA,0, 3 Page 6 of 33 SCHEDULE B LASERFICHE STATEMENT OF WORK NO. 1 (NEW IMPLEMENTATION) FOR CITY OF KENT, A WASHINGTON STATE MUNICIPALITY TECHNOLOGY SOLUTION CONTRACT NUMBER 2017-006-WA033 This Statement of Work No. 1 ("SOW")to Technology Solution Contract No. 2017-006-WA033 ("TSC") is entered into by the City of Kent("Purchaser") and Compulink Management Center, Inc. d/b/a Laserfiche("Contractor"). Contractor agrees to provide to Purchaser the products and services("Work") set forth in this SOW, in accordance with the terms of this SOW,the TSC, and the Master Contract. 1. PROJECT SCOPE, PERIOD OF PERFORMANCE, AND OBJECTIVES Purchaser seeks to implement a Laserfiche software solution to replace Purchaser's end-of-life Oracle 10g IPM solution. Contractor shall furnish the personnel, software, material, services, and otherwise do all things necessary for or incidental to the performance of the Work set forth in this SOW. Work under this SOW will begin immediately upon execution of the TSC, and all five(5) phases of the Work shall be fully completed on or before December 28, 2018. The following workstreams are included in the Work. Workstream Major Activities 1. Installation 1.1 Install Laserfiche Rio 10.x and the following software components: • Laserfiche Records Management Edition • Laserfiche Workflow • Laserfiche Audit Trail • Laserfiche Forms • Laserfiche Connector • Laserfiche Quick Fields • Laserfiche Import Agent • Laserfiche Public Portal Infrastructure 2. Installation 1 2.1 Design and implement a document capture approach Implementation 2.2 Design and implement document-routing workflows Documents 2.3 Design and implement an electronic form 3. Go Live and 3.1 Per Phase 4 of this plan, support the go live and system stabilization System Stabilization 2. PROJECT APPROACH: MAJOR ACTIVITIES AND TASKS In completing the Work, Contractor will employ a five (5) phase implementation approach, as shown in the diagram below. Each phase includes ongoing project governance, project management, and weekly status reporting. As part of project governance activities, Purchaser's acceptance of deliverables for each phase is required before starting the next phase. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO, 2017-006-WA033 Page 7 of 33 Once all five (5) phases, are complete and have been accepted by the City, Contractor wiiI then provide maintenance for two years under the LSAP provided for in Exhibit E to the Master Contract, SRI,` 510, g -a pg 'M ,/g��mon IN '0? gg"mp'l The remainder of this document includes the major'Work activities and deliverables for each Phase, 3. PHASE 1. REQUIREMENTS AND DESIGN V,2, 1. Requirements 01 ,and A. Major Activities This Phase consists of the establishment of project practices and templates, as well as the creation, review, and approval of a Requirements and Design document. Specific major activities/tasks,for this Phase include: 1 Conduct a project kick-off meeting with Purchaser and its key personnel. 2. Develop a project plan for the engagement, 3. Conduct five to seven, workshops and interviews over a one to two-week period with the project executive sponsor, IT administrators, and subject matter experts (e.g., Department Record Coordinators) to confirm Purchaser's requirements. 4 Draft a Requirements and Design document by using information gathered in the workshops and interviews, The document will include: — A plan to install Laserfiche Rio and the following software components in the Purchaser's network: • Laserfiche Records Management Edition • Laserfiche Workflow • Laserfiche Audit Trail • Laserfiche Forms • Las,erfiche Connector • Laserfiche Quick Fields • Laserfiche Import Agent • Laserfiche Public Portal Infrastructure — A repository file plan that includes, Folder structure to support the routing and storage of up to 30 document types. Metad�ata to appropriately index LIP to 30 document types. High-level security to help control access and rights for up to, 30 document types, — A capture plan that includes: C;TY OF KET TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WAO�33 Page 3 of 33 • Capture of mail and other paper documents. 1> Vouchers 2> Contracts • Capture of electronic documents in PDF format. Electronic workflows that include: ■ Routing of Purchaser documents(e.g., for approval). ■ Example: Accounts Payable Invoice Processing • Accounts Payable uses the Oracle workflow engine for invoice processing. The workflow is managed by the financial division but a number of departments participate in the process. • The following map shows the main process: Main Process Map DC Dar ?»«fr S ppxer :O 40T°A" cue:c Na¢a� y'+ J Sa S.ovev D:c Seat 27 2a?5.0a Sat No PO 22 2X- :iV,7coea••,f•. aeaeveC Sta6a• ':axSs'faetC :lboae C0,96C Ser..7'DEta AP aCcett -eOt fcr PC, DIOC c;00"v;6 utGd P-'aCKNe 1- k„^,rp¢pry rYOCC 'Y6aCM I I R / ;ata"vcy�*r•�arsge-nui Jmt_3mt^S �hs*rsx' r; Electronic forms that: • Will support the damage claims forms and related work flow. Below is a high-level workflow diagram: CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 9 of 33 -:r 7 \ eMad PLtk Works Updated 3/21M12 ' eMaa_Fve Admvr Start Process eMaARakMgrrd SnadLegal Route to. Er>d Damage Chun Departrnerds Form �a eMaB_Parks ~_Poke 5. Review the Requirements and Design document and make updates based on Purchaser feedback. B. Major Deliverables for Requirements and Design will include: 1. Requirements and Design Document:A Purchaser Requirements and Design document for the installation and configuration of the system. This will include the Hardware specifications; Interface specifications; Installation Architecture specifications and Site Customization documents. 2. Project Plan: A project plan that contains tasks and the estimated hours and duration for each task. 3. Status Report Template: A template that summarizes completed activities for the period; planned activities; project-related issues that could impact scope, budget and timing; and other information.This template captures key decisions with Purchaser on scope areas. Project Status reports to be provided to the Purchaser on mutually agreed milestones and time frames. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 10 of 33 4. PHASE 2. DEVELOPMENT / r r r ...... %i /�ri r r 2.Development / / fi rr / r A. Major Activities This Phase consists of implementing the solution in accordance with the Requirements and Design document created in Phase 1. Specific major ac,tivitiesltasks for this Phase include: 1. Coordinate with Purchaser to obtain VPN access to the network, 2. Install all licensed Laserfiche software required by the Services. . Develop and configure the solLltion per the specifications set forth in the Requirements and Design document, 4. Provide periodic solution demonstrations to Purchaser to obtain feedback. S, Develop a Test Plan to conduct testing in the next Phase. B. Major Deliverables for Development will include: 1. Deployed System: Laserfiche system is deployed in Purchaser's Test environment per the Requirements and Design document and solution demonstrations, 2. Test Plan: Test scripts to be used by Contractor and Purchaser to test system functionality. Test as needed for interfaces identified and implemented per Requirements and Design phase. , Configuration and Certification: Complete work as needed in order to be able to run System Configuration Reports and get completed Installation Certificates. 5. PHASE 3. TESTING //i%�1,111. a��ri t/I��ii�/� / l�i/�%/�r///r/////�/ r //�ii� r"Y //i r / �r ri�i�%%/i/ r ..," A. Major Activities This Phase consists of a coordinated effort between Contractor and Purchaser to test the system. Specific major activities/tasks for this Phase include: I, Test the system using the Test Plan and remediate issues as necessary. 2. Coordinate with Purchaser to onboard users.. Provide guidance to Purchaser personnel who will perform User Acceptance Testing ("UT'). — Address issues identified during UAT that are in the SOW. — New or modified requirements will be addressed in a separate SOW to minimize impacting the project timelines for the Services. 4. Create Deployment plan. . Prepare for training i and go-live. B, Major Deliverables for Testing will include: 1. Depioyment-Ready Solution: Laserfiche solution that is tented for functionality by CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 01'7-006-WA033 ,Page I of 33 both Contractor and Purchaser, which wiiI be ready for promotion to the Production environment, 2, Deployment Plan, The Deployment Plan details how the developed solution will be promoted from the Test to Production environment, Purchaser's acceptance of the Deployment Plan will constitute approval to close out the project 20 business days after the plan has been executed. 6. PHASE 4. DEPLOYMENT qv V,ram r% "&d�// "W, // 03 w/. ,g,g�"NOMW ""'I gg g� 0 %mg/g 4.Dep�oymeint § a Irpy, IV A., Major Activities This Phase consists of deploying the upgraded and updated system to the Production environment, Specific major activities/tasks,for this Phase include, 1. Provide a train-the-trainer approach to train end-users, and administrators on the developed solution. 2. Promote the solution to Purchaser's Production environment. Specifically: — Promote Laserfiche environment from Test to Production. — Promote the form, workflows, and Quick Fields sessions to the Production environment. — Promote folder structure, !security, and metadata to the Production environment 3. Address production-specific issues that occur. 4. Inform Purchaser that the system is available and in a production state for end- users to use the system. B. Major D,eliverables for Deployment will include: I User Training: A User Training Plan that Purchaser can use to train end-users and administrators, Assist the city as needed with staff training. Z Deployed System: Laserfiche system deployed to the Production environment per the Go-Live and Stabilization Plan documents. 3. System Documentation: Project documentation on the administrative aspects of the system. 7. PHASE 5. TRANSITION TO PURCHASER 5.Tr a nsi tion to im Purchaser A. Major Activities This Phase consists of transitioning the system to Purchaser system administrators and providing knowledge transfer, Specific major activities/tasks for this Phase include: 1, Perform post-deployment support activities, — Provide guidance to Purchaser on monitoring and documenting issues that may arise. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT O. 2017-006-WA033 Page 12 of 33 — Coordinate with Purchaser administrators for up to 10 business days to help diagnose and resolve identified issues. 2. Transfer day-to-day system maintenance to Purchaser. 3. Walk Purchaser through the System documentation created in the Deployment Phase. 4. Introduce methods of accessing Support services for Laserfiche from VAR to Purchaser's post-project support team via an email. B. Major Deliverables for Transition to Support will include: 1. Closeout Notification: An email that contains a high-level summary of deliverables provided by Contractor to Purchaser.After"closeout,"all new Services work not expressly covered by the LSAP will be considered a new billable project. 2. Operations Manual: System Operations manual to be provided to the city per the system requirements and implementation along with Template Tools for Documenting Business Processes. 8. COMPENSATION, PERFORMANCE BASED DELIVERABLES, AND MILESTONE PAYMENTS A. Fixed Fee Payment. The total compensation under this SOW shall not exceed $626,750.30 which includes the 10%Washington State sales tax. The payment plan for this contract will be based on the following payment plans: Software Licensing: The total software licensing costs will be$435,044.50 and will be purchased and paid in full within 12 months from the time the Technical Services Contract(TSC) is executed. An initial purchase of software licenses at execution of the TSC will be for$120,697.50 with the remaining licensing costs of$314,347.00 being purchased and paid for during the 12-month period following the TSC execution. Notwithstanding anything set forth in this paragraph, all software licensing under the TSC will be purchased no later than December 31, 2018. Maintenance: The total software maintenance costs will not exceed $174,017.80 and will be purchased and paid based on the following payment plan. Year 1 maintenance will not exceed $87,008.90 and will be invoiced and paid on a prorated rate based on the month and amount of software licenses purchased. Year 2 software maintnenace of$87,008.90 will be purchased and paid prior to the end of the 13-month from the time the TSC contract is executed. An initial purchase of Year 1 maintenance costs at execution of the TSC will be for$24,139.50 with the remaining Year 1 maintenance costs of not to exceed $62,869.40 being purchased and paid during the 12-month period following the TSC execution and based on pro- rated rate at the time of purchase. Professional Services: The total professional services for this SOW will be $33,088 will be compensated to Contractor on a fixed-fee basis, with milestone payments provided within 30 days of the City's receipt of a proper invoice submitted by Contractor after Purchaser's formal acceptance and approval of each phase of the Work. The below milestone payment dates include all Work performed by Contractor through the acceptance date of that Phase. An initial payment of $6,617.60, which represents 20% of the fixed-fee portion of the TSC,will be paid by CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 13 of 33 Purchaser within 30 days of the effective date of the TSC to provide initial funding for Purchaser's commencement of the Work. Reasonable out-of-pocket expenses(e.g., airfare, lodging, meals, and ground transportation)will be billed as incurred, and will be consistent with Washington state requirements as provided for under the Master Contract. The estimated timeline below demonstrates the approach for this project delivery. The steps may overlap, be worked concurrently, and/or have incremental developmental methodologies. Estimated Fixed Price Phase Deliverable Completion MllestDne Data Payment Initial Initial Payment—20% 1011/2017 $6,617.60 1 Requirements and Design—55% 10/30/2017 $18,198.40 3 Testing—15% 10/172018 $4,963.20 5 Transition to Purchaser—10% 11/14/2018 $3,308.80 Total $33,088.00 B. Maintenance Services. Maintenance services provided under Contractor's Laserfiche Software Assurance Program will be paid annually with the first maintenance fee due at the same time as the Initial Payment identified above and will be for a period of 13 months. Payment for the second year's maintenance will be due after the initial 13 months of the first maintenance period and will be a 12-month maintenance period from that point forward. The annual maintenance fee for each year will not exceed $84,808.90, including Washington State sales tax. 9. ADDITIONAL TERMS AND CONDITIONS A. Subcontractors Contractor has advised Purchaser that Contractor intends to subcontract a portion of the Work to Cities Digital located at 2107 Elliot Ave., Suite 301, Seattle, WA 98121 ("Subcontractor"). Purchaser hereby approves Contractor's delegation of the responsibility to Subcontractor to perform a portion of the Services required by this SOW. However, Contractor will remain solely responsible to the City for all Work it elects to have its Subcontractor perform under the TSC or this SOW. B. Purchaser Responsibilities Purchaser will be responsible for the following: 1. Purchaser will make available, and provide timely access to(e.g. within two to three business days), necessary personnel to ensure project success, including: a. A designated project manager to help schedule meetings, facilitate project governance, coordinate document requests, and other tasks. b. IT personnel such as system administrators, database administrators, and help desk. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 14 of 33 c. Subject matter specialists to provide information on Purchaser's system and file plan. d. Personnel to execute the test scripts and document results for User Acceptance Testing ("UAT"). Personnel will be made available per the project schedule and plan. Any delays in UAT may involve additional hours or fees. Resource List Contractor's Team Purchaser's Team Patrick Welsch Curt Ryser Jessica Welsch Somen Palit Mike Richardson Julie Creswell Kyle Kriebel Kim Komoto Dan Siegel 2. Purchaser will work with Contractor to provide any necessary technical resources and support. This includes: a. Providing timely access and user credential to Purchaser network, applications, database and related resources, including remote access. b. Providing configured Test environment that closely mirrors the Production environment. c. Providing only test data and not production data to Laserfiche. d. Configuring Kerberos, Active Directory and security policies as required for the implementation. e. Performing and testing backups of the Laserfiche configuration, database and other systems as needed. f. Completing any testing (e.g., system, integration, user acceptance testing) as needed. 3. Purchaser will provide requested documentation and acceptance of key deliverables within two to three business days. If Purchaser does not respond in writing to Contractor's request for acceptance within five (5) business days of Contractor's request, or Purchaser does not reasonably refuse such approval within the five-day period, Purchaser will be deemed to have accepted. If Purchaser decides not to deploy after acceptance of the Deployment-ready Solution deliverable of Phase 3 (Testing), Contractor may close out this project. After"closeout," all new Services work not expressly covered by the LSAP will be considered a new billable project. 4. Purchaser will be responsible for licensing all software components necessary for completing Services. C. Key Assumptions. The following are key assumptions for delivery of the Work: 1. The scope of the engagement will include the Work specifically described in this SOW.Any additional scope requests will require a contract amendment. a. Other than basic installation activities, this SOW and the TSC does not include configuring records management, work flow, audit trail, forms, connector and other Laserfiche software components, except for those components when tied CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO 2017-006-WA033 Page 15 of 33 to the deliverables identified in this SOW and subsequent SOW documents. b. Any onsite work will be performed as needed at Purchaser's offices in Kent, Washington.All other Work will be performed remotely. Currently, 5 trips are contemplated for onsite work at Purchaser's offices in Kent. Additional trips that will result in additional costs to Purchaser are not authorized absent a contract amendment. 2. The cost of the Work contracted for through this SOW and the TSC is estimated to require 160 hours of Contractor's professional services provided over a 36-week period. Any delays and additional hours incurred because of Purchaser's failure to fulfill its responsibilities may be billed to Purchaser by Contractor. However, any dispute between the parties concerning those delays or additional costs, or the financial responsibility associated with them, will be resolved in accordance with the TSC and Master Contract. D. Approval This SOW is subject to the written approval of Purchaser's authorized representative and will not be binding until so approved. ALL OTHER TERMS AND CONDITIONS OF THE TECHNOLOGY SOLUTION CONTRACT, ITS AMENDMENTS, RELATED STATEMENT OF WORKS, AND THE MASTER CONTRACT REMAIN IN FULL FORCE AND EFFECT. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 16 of 33 /n Witness Whereof this Statement of Work is executed by the persons below, who warrant that they are authorized by their respective parties to execute this Statement of Work. City of Kent, Washington (Purchaser) Compulink Management Center, Inc. d/b/a Laserfiche (Contractor) 9 08J2512017 ayman Al✓ l Peter W 0&46 PM EDT Spe Name Pruit or Type Name Date VP Asset Migmt VAR Cities-Dig"tal, Inc. (Subcontractor) Prlrt or Typ Name Date Title CITY OF KENT TECHNGLOGY SOLUTION CONTRACTNO 2017-006-WA033 Page 17 of 33 SCHEDULE C Laserfiche®Software Assurance Plan (LSAP) PLEASE TAKE THE TIME TO READ THE FOLLOWING TERMS AND CONDITIONS OF THE LASERFICHE SOFTWARE ASSURANCE PLAN (-LSAP-) BY WHICH COMPULINK MANAGEMENT CENTER, INC., DBA LASERFICHE ("LASERFICHE"), WILL PROVIDE SERVICE, MAINTENANCE AND UPDATES FOR YOUR CORE LASERFICHE SOFTWARE PRODUCTS, WHICH ARE LISTED ON YOUR LASERFICHE PURCHASE ORDER OR AGREEMENT. THIS AGREEMENT IS BETWEEN YOU AND LASERFICHE. BY ACCEPTANCE OF THE LSAP, YOU AGREE TO ACCEPT ALL OF ITS TERMS AND CONDITIONS AS DESCRIBED IN THIS AGREEMENT. HERE ARE THE DETAILS OF YOUR LASERFICHE SOFTWARE ASSURANCE PLAN: What Your Laserfiche Software Assurance Plan Provides to You. Your Laserfiche Software Assurance Plan is designed to provide you with the software care and assistance you need to service and maintain your Laserfiche system and to provide you with the updates and "fixes" needed to keep your Laserfiche Software up and running. To accomplish these goals, the Laserfiche Software Assurance Plan provides the following benefits: • Hotline support and assistance to help you solve software problems promptly. Laserfiche technicians are trained to solve your problems by phone or email. By purchasing the Laserfiche Software Assurance Plan, you will be able to handle most, if not all, of the questions and problems that may arise regarding operation of the software. • Feature enhancements to deliver increased productivity. From time to time, Laserfiche adds features and performance enhancements to an existing version of its software, which are known as "updates." Updates are enhancements to existing features, which are designed to improve performance and correct any problems discovered in the current version of your Laserfiche Software. LSAP subscribers receive all updates without charge. By way of example, under the LSAP there is no software charge for an update of Laserfiche 8.3 to Laserfiche 9.0 or from Laserfiche 9.02 to Laserfiche 9.1, though services required to implement the update will entail additional charges. • 100% credit toward the purchase of new versions of Laserfiche. Laserfiche periodically publishes new product suites of its Software, which bundle new and exciting features not previously included in the subscriber's existing product suite and make significant improvements in system design and architecture, all of which combine to improve performance and capability. Because of the many new features and CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-OO&WA033 Page 18 of 33 performance enhancements, the new Laserfiche product suite may be priced higher than the subscriber's existing one. If an LSAP subscriber elects to replace its existing Laserfiche Software with a new Laserfiche product suite, the subscriber is entitled to credit 100% of the purchase price of its existing Laserfiche Software toward the purchase of the new Laserfiche product suite. Examples of new product suites would include a subscriber's transition from Laserfiche Team to Laserfiche Avante, or from Laserfiche Avante to Laserfiche Rio. Naturally, Laserfiche can only credit the price the LSAP subscriber actually paid for its current Laserfiche Software against the new product suite. Laserfiche does not credit the subscriber's annual LSAP payments or other interim purchases it may have paid for installation, training, upgrades, ancillary programs, additional professional services or consulting. • 24-hour FTP and web access to drivers and update files. LSAP subscribers receive free 24-hour FTP access to each new Laserfiche release, as well as updated drivers. By installing all updates and upgrades for your Laserfiche Software, you are assured the best possible performance. The Laserfiche Website also contains more support information and answers to frequently-asked questions. • Online Support Resources. Your staff receives access to the Laserfiche Support Site, where they'll find the detailed technical information that helps them optimize system performance and maximize uptime, as well as integrate your document repository with your organization's other line- of-business applications. Your staff also receives access to Laserfiche Answers, an online forum where the Laserfiche community helps answer Laserfiche-related questions. • The latest hotfixes, updates and patches. These critical items ensure that your Laserfiche system continues to operate at peak efficiency. • Laserfiche user education proarams. You will be updated regularly via our website about our extensive array of user education programs, including Regional Training sessions closer to you. All Premium LSAP subscribers will be entitled to preferred pricing and priority seating when they attend our user education programs and our annual Laserfiche Institute Conference. • Monthly newsletters and technical updates to keep you current on the latest system and records developments. LSAP subscribers receive monthly newsletters and technical bulletins to keep you informed on how to maximize the benefits of your Laserfiche Software. Laserfiche Will Provide the Assistance You Need. Laserfiche will provide you with a telephone number and email address to contact us whenever you need CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 19 of 33 assistance with your Laserfiche Software. To better assist Laserfiche in serving you, we suggest you do the following: • Prepare for the call. You should be prepared to describe any hardware on which your Laserfiche Software is installed, including the manufacturer's model numbers. • Explain your problem clearly. Let us know exactly what the error was; what you were doing immediately before the error occurred; whether by repeating the steps leading to the error, you encounter the same problem; the exact wording of any error message; and what efforts you have already taken to solve the problem. • Hours of support. The Laserfiche Helpdesk is available Monday through Friday from 6 AM to 6 PM Pacific Time except on U.S. holidays. Online chat support is available from Sunday at 5 PM PST/4 PM PDT through Friday at 5 PM Pacific Time (except on weekdays between 2 AM PST/ 1 AM PDT and 6 AM Pacific Time and the chat engineers' local holidays). Access to Laserfiche's knowledgebase articles, software downloads and the support forum is available 24/7. Service Levels. With basic support, the Laserfiche helpdesk promises a 24-hour response time, although more than 90% of calls during normal business hours are answered live, and most issues are resolved on the first call. With Premium support, the Laserfiche helpdesk promises a 4-hour response time. All support cases are logged in a case management system, assigned a unique case number, and categorized according to severity and priority. Customers are able to subscribe to cases so that they are kept abreast of all work being done. The escalation path for support cases is Helpdesk-> Technical Engineer(frequently an engineer who originally worked on the project) -> Laserfiche Technical Support -> Laserfiche QA -> Laserfiche Development. A dedicated escalation team manages cases through the escalation process and tracks all communications with the subscriber. You may renew your LSAP annually. Your LSAP commences on the software invoice date, and your benefits will continue for a year after the commencement date. Consequently, Laserfiche urges you to renew your LSAP annually. Laserfiche may contact you in advance of the expiration date of your LSAP to assist you in renewing your LSAP to avoid any inadvertent gaps in coverage. You may transfer your Laserfiche Software Assurance Plan. You are entitled to transfer your LSAP to someone who purchases the computer hardware on which your entire Laserfiche Software is installed, provided that you strictly comply with all the conditions of this paragraph. To do so, you must notify us, in writing, of the name, address and telephone number of the proposed transferee. We will give you further information regarding how to give notice of transfer if you later seek to do so. In case of transfer of the LSAP, your transferee will be subject to all of the terms and conditions of CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 20 of 33 this Agreement. However, please note that, if your transferee is outside of our service coverage, Laserfiche may charge a fee if remote service responses are not available. If there is no authorized Laserfiche technician in the immediate vicinity of your transferee's place of business, Laserfiche may, in its sole and absolute discretion, refuse to authorize the transfer. No transfer will be valid unless approved by Laserfiche in writing. LIMITED WARRANTY; DISCLAIMER. THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE OBLIGATIONS OF LASERFICHE UNDER THE LASERFICHE SOFTWARE ASSURANCE PLAN, AND SUPERSEDES ALL OTHER REPRESENTATIONS, WARRANTIES, GUARANTIES AND PROMISES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT. LASERFICHE DOES NOT WARRANT THE ERROR-FREE OPERATION OF LASERFICHE SOFTWARE. EXCEPT AS EXPRESSLY STATED ABOVE, LASERFICHE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE AND SERVICES. LIMITATION OF LIABILITY AND DAMAGES. THE LIABILITY OF LASERFICHE AND ITS EMPLOYEES, AGENTS, CONSULTANTS, CONTRACTORS, SUPPLIERS AND RESELLERS (COLLECTIVELY, "REPRESENTATIVES") FOR ANY DAMAGES OR INJURIES SUFFERED BY YOU, WHETHER BASED ON A BREACH OF CONTRACT, BREACH OF WARRANTY, CLAIM OF NEGLIGENCE, MISREPRESENTATION OR OTHER TORT, OR ON ANY OTHER LEGAL OR EQUITABLE THEORY, WILL BE LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO LASERFICHE FOR THIS LSAP. UNDER NO CIRCUMSTANCES WILL LASERFICHE OR ITS REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTIES FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSSES FROM BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR DATA, OR ANY OTHER PECUNIARY LOSS), REGARDLESS OF WHETHER LASERFICHE OR ITS REPRESENTATIVES HAVE BEEN WARNED OF SUCH DAMAGES OR CLAIMS. NO ACTION MAY BE BROUGHT AGAINST LASERFICHE OR ITS REPRESENTATIVES UNDER THIS AGREEMENT MORE THAN ONE YEAR AFTER YOU KNEW OR SHOULD HAVE KNOWN OF THE FACTS WHICH GAVE RISE TO THE CLAIM OR CAUSE OF ACTION. The limitations of damages or liability set forth in this Agreement are fundamental elements of the basis of the bargain between Laserfiche and you. You acknowledge and agree that Laserfiche would not be able to provide this product on an economic basis without such limitations. OTHER TERMS AND CONDITIONS. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 21 of 33 Scope of Agreement. If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision will be severed from this Agreement and will not affect the validity and enforceability of any of its remaining provisions. This Agreement does not limit any rights that Laserfiche may have under trade secret, copyright, patent or other laws. Laserfiche's resellers, dealers and distributors are not authorized to modify this Agreement, or to make any additional representations, commitments, or warranties binding on Laserfiche. Limitation on Scope of Benefits. This Agreement extends only to original purchasers of the LSAP and to any transferee authorized by Laserfiche and who has complied with all transfer requirements of this Agreement. This Agreement extends only to the uses for which the Laserfiche Software was designed. LSAP includes support for Laserfiche Software, but not support for configurations, integrations or customizations. Preventive maintenance is not included. Installation, deinstallation, or relocation services and operating supplies are not included. This Agreement specifically excludes coverage for malfunctions, problems and related service requests that arise from or are due to (a) alterations, additions, deletions, adjustments, or repairs by anyone other than Laserfiche or its employees or subcontractors, or(b) defects, malfunctions or other problems in your hardware or non-Laserfiche Software products, customizations or integrations. LSAP will not cover the service or repair of any system or component that has been damaged as a result of: (i) accident, misuse, neglect, failure to follow instructions for proper use, care or cleaning of your hardware or Laserfiche Software, (ii) an act of God such as, but not limited to, lightning, flooding, tomado, earthquakes, and hurricanes, (iii)failure due to an external factor (fire, flood, failures or fluctuations of electrical power or air conditioning), (iv) abuse or excessive wear and tear, (v) the loading of software, software configurations or any data files, worms or viruses that may corrupt your Laserfiche Software, or(vi) the moving of your system from one geographic location to another or from one purchaser or entity to another. Assignment. Laserfiche reserves the right to assign its obligations to perform the terms and conditions of this Agreement to a qualified third party designated by Laserfiche. In that event, you agree to look solely to Laserfiche's designee for performance of Laserfiche's obligations under this Agreement. Exclusive Agreement. This Agreement contains the sole and exclusive agreement between you and Laserfiche relating to its subject matter. It may not be modified or amended in any way by any purchase order or other document issued by you, but may be amended only by a writing signed by both you and Laserfiche and specifically referring to it. Additional Services. With regard to any services that are not within the scope of services under this Agreement, it will be within Laserfiche's discretion whether to perform the services, and, if Laserfiche elects to perform the services, the services will be subject to an additional charge to be paid by you based on Laserfiche's customary professional services rates. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 22 of 33 Imcsortant Notice. Before requesting services, it is your responsibility to back up the software and data on your system's hard disk drive and on any other storage device(s) in the system. Under no circumstances will Laserfiche be liable for damages resulting from any loss of any software, content, information or data. Force Maieure. Laserfiche is not liable for any failure or delay in performance due to any cause beyond its control. In any event, if Laserfiche's ability to render repair services is impaired by you or by circumstances beyond Laserfiche's control, Laserfiche may terminate this Agreement. Law: Jurisdiction. This Agreement will be governed and construed by the laws of the State of California. The headings are for convenience only and are not to be used to interpret this Agreement. All disputes between you and Laserfiche will be litigated in the state and federal courts located in Los Angeles County, California; and you consent to personal jurisdiction of the courts located in the State of California over all disputes between you and Laserfiche. Contact Us. Should you have any questions concerning this Agreement, or if you desire to contact Laserfiche for any reason, please write: Laserfiche, 3545 Long Beach Blvd., Long Beach, CA 90807, U.S.A. ©2013-2015 Compulink Management Center, Inc. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 23 of 33 SCHEDULE D - INSURANCE REQUIREMENTS AND CERTIFICATE INSURANCE REQUIREMENTS FOR CONSULTANT SERVICES AGREEMENTS Insurance The Consultant shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Consultant, their agents, representatives, employees or subcontractors. A. Minimum Scope of Insurance Consultant shall obtain insurance of the types described below: 1. Automobile Liability insurance covering all owned, non-owned, hired and leased vehicles. Coverage shall be written on Insurance Services Office (ISO) form CA 00 01 or a substitute form providing equivalent liability coverage. If necessary, the policy shall be endorsed to provide contractual liability coverage. 2. Commercial General Liability insurance shall be written on ISO occurrence form CG 00 01 and shall cover liability arising from premises, operations, independent contractors, products-completed operations, personal injury and advertising injury, and liability assumed under an insured contract. The City shall be named as an insured under the Consultant's Commercial General Uability insurance policy with respect to the work performed for the City using ISO additional insured endorsement CG 20 10 11 85 or a substitute endorsement providing equivalent coverage. 3. Workers'Comyensation coverage as required by the Industrial Insurance laws of the State of Washington. 4. Professional Liability insurance appropriate to the Consultant's profession. B. Minimum Amounts of Insurance Consultant shall maintain the following insurance limits: 1. Automobile Uabil'ity insurance with a minimum combined single limit for bodily injury and property damage of $1,000,000 per accident. 2. Commercial General Liability insurance shall be written with limits no less than $2,000,000 each occurrence, $2,000,000 general aggregate and a $1,000,000 products-completed operations aggregate limit. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 24 of33 3. Professional Liability insurance shall be written with limits no less than S2,000,000 per claim and $2,000,000 policy aggregate limit. C. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions for Automobile Liability and Commercial General Liability insurance: 1. The Consultant's insurance coverage shall be primary insurance as respect the City. Any Insurance, self-insurance, or insurance pool coverage maintained by the City shall be excess of the Consultant's insurance and shall not contribute with it. 2. The Consultant's insurance shall be endorsed to state that coverage shall not be cancelled by either party, except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City. 3. The City of Kent shall be named as an additional insured on all policies (except Professional Uability) as respects work performed by or on behalf of the Consultant and a copy of the endorsement naming the City as additional insured shall be attached to the Certificate of Insurance. The City reserves the right to receive a certified copy of all required insurance policies. The Consultant's Commercial General Liability insurance shall also contain a clause stating that coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respects to the limits of the insurer's liability. D. Acceptability of Insurers Insurance is to be placed with insurers with a current A.M. Best rating of not less than AN IL E. Verification of Coverage Consultant shall furnish the City with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the Contractor before commencement of the work. F. Subcontractors Consultant shall include all subcontractors as insureds under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the same insurance requirements as stated herein for the Consultant. CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 25 of 33 CL<mM.12SO425 305COMPUMM ACORD_ CERTIFICATE OF LIABILITY INSURANCE I 4Q7I2017 THIS CERTIFICATE IS ISSUED AS A MATTER OF IWORMATWX ONLY AND CONFERS NO RIGHTS UPON TIRE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIR ATNELY OR NEGATIVELY AMEMD.EXTEND OR ALTER.TKE COVERAGE AFFORDED BY THE POLIMS BELOW.TKIS CERTIFICATE OF 94SURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSLgXG ORRIS►.AUTlOROED REPRESENTATIVE OR PRODUCER.AND THE CERTIFICATE KOLOM RIPORTANT:If tho rxrtifi-�Is holder is an ADDITIONAL.INSURED.the pailcV0m)mast bs cmdorsod_N SUBROGATION/S WPJVM subject to the tsnaR and Gandhions of On pobcy.eerhm policm my rowAm an arderscrment.A sbsteTlent on this cowcale door mg wda rim tD Del oerIFN ID holder In liar of such ardwsmnatol- neooheh ah Aide RadM 683T tnsurance Servlees 714 941-26M On 2971/245 of Ormge county 2400 KnIetla Avenue Ste 1100 aauwasl w►rarmswaotiarww: wAc• Anahein CA 92846 oaarmh A;ACanUc Speclatty Insurance Co 2T154 usrsm rwsuen a Coffouttlk llgml Center Inc aLsurlerh e dba LBserfEche 3S45 N.Lag Bead161vd.0010 oaRAas a Lag Beech.CA 90807 'a POLO to f COVERAGES CERTIFICATE NUMBER: REVISION IQJILBEQ THM 6 TO CERTUY TWAT TM POUCFS OF P0JkANM MW BELOW WAVE96MURW TOME KW40 WAMAGOW FOR THE POOF PERM [NOGTED. NOTYInSTANDAf6 ANY MOUIREMPfT.TERM OR CONDITION OF ANY CONTRACTOR OTHER OOCLAAENT vM N RESPECT TO VO4CH THIS CERIIFICA!E WAY BE 59"OR MM PERTAeb TIDE INSLIRA"CE AFFORM BY TM POUL M MOMW KIEREM M SLta1ECT M ALL THE TOMS. EXCLUSIONS AHD CONIXTON.S OF SUCH PQUC£.a LAUTS SHOMM VAV WAVE SN FWJM BY PAM CLAM& y 1TR OP emaAM M rOhrCr gp�arh Laos A X Lamu" X 7110103310010 3Q017 02Pi3QOt raeeeommw4c s1.DO0.000 fLarJ wm a. $1.0w.000 vED top lam—P.awu s1QOD0 r srmrMAM s1.000.0M Gem*Gam"M Wm.Phuca rex G" ML AIMMOAra SLOW.000 roue.❑mjc1 ❑L= armlAeers•Cmurhor wax s2.DDAN OTnl1G s A wurdroeeze L mu 7110103310010 3Q017 02M 3QM 1 Ix 0000 b0MyewAAvOwra.=n s N66ON 40 SDaChr.Na Doomwauumvow .�* s maosma . xAWCO X wu+os s s A X 1 m=&AA um X awa 7110103310010 M"T 02H3QO1 erta.d=LAl*A= MOM= rolerss Um awAfs+n em wcrAmTATn MOMAN amI Rr:Nmm s A wox1m a co'w u+ea= 4060200720011 M11M7 01M1QOt X 1 rrw is'. e-r-tAcrr SIMOSM plmaarmry ea ra4 e.t.o OAft•ell tWUPM st �'o�rerorrw.aaera. .rme,L Lw st 0M A IT""of"y 7600098150M 3120t7 GM3=16 610.OWWO A99 LiM E L1 O- S SA00.000 Each Claim Rah 2m 6 WANRflterlUee nQ--m OesCRltham Q•artaAtomRILaCArpMervoso,tsfweOlm Ta+,wsfse.e.ra..s>,.em.aer.•arrae:..a/ ge. RE:Conaraa agrees m- with tnsum& Cerflfleate holder Is Included as AdditWW Insured.as respects to General Liability.as reputed by written contract per tarn OVCG207 attached. CERTIFICATE HOLDER CANCELLATION City of Kent SHOULD AMT OF 1HE ABOVE DESCRIM POL KMS BE CANCELLED BEFORE THE EAPrRAT1DM DATE THtRtEM. INDTIM wa.L BE DELI O= e1 22D Ffutth Avenue South ACCORDANCE WrFH THE POUCT PROMION& Kent VIA 98032 wnrrhsamD wraszmr wtnc O I931.Mt4 ACORD CORPORATION.A4 runs easermd. ACORD 25(M14M) t u11 Tha ACORD mums wd hrgo am ragisterad each d ACORD AFRAID CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 26 of 33 TMS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. @VANTAGE FOR GENERAL LIABILITY TECHNOLOGY COMPANIES Ths endorsement mad6e%insurance povded tinder We follow ip CO4rtti4ERMAL GENERAL LIABILITY COVERAGE FORM The tollovdng sdoodute his Ore coverage extensions orovWed W the erictorsamirrd Refer to the rridndual provisms to determrns the extent of your coverage SCHEDULE OF COVERAGE EXTENSIONS 1, Ad anal tnsurod -Sroaf Form Vendors 8. Coverage Toridory-Workhvide - 2. Additional insured-by CorthacL Agreement or 9. Duties in Evora at Occurnence.Cam or Sun Permit reLetrig to 10. Expected er Intended injury(PD) o Work pertamtad by you 11, me dental 1060caj 6181:08coca p Prerni"s you awn,sari loam Cr oMWV 12. Mod"Payrreerds j a ERmpme*n you cease I& Mobde EauVrAw Rvdefood Ii !. Aggregate term Per Locat on 14. Newly Acauve d or F owned Orgaruzahons 4. Blanket Waiver of Subrogabwr I& Nan-Owned Aircraft 5. Softy Inµry Redettned-Mental Anguish 16. Non-Owned Watercraft 6. Broadened Nomad Insured 17. Persona]and Advertieurg Inprry 7. Broadened Property Damage 18. Product RecWI Expanse o Sorrowed Equpnery W Supplecnentary Payments Increased Units o Custaxnom'Goads a use of Elevamrs 1. ADDITKNAL INSURED-BROAD FORA VET Swbw 0-Who is An Inva"a amended to*clim as an adkiftna]sawad any persargs)or aBa^> n) (referred to below,as vendor)we whom you agreed in a wffbn eotitrart at agreement to provide insurance.but only w2h respect to"WON inl uy'or"property darnme"ansing out of'Ima products'which are dignbAed of twit in the regular course at ft verideft bustness.mAwd to Via Mowing addtanal exclusions eL This provision 1.doos nol apply to (1) "Soddy in►urf or *prop"dmymp` for which the vendor is obligated to pay damages by reason al the assummon or tabttl[y to a contract or agreoment This exclusran class not apply to babfty for damages that Vie verdw wordd have in fee absence of Die corlract or agreement. (2) Any as watt"not sulnoraw by you. (3) aW 0+fr "or eftemical am" itte oroava or ray or IN venom. (4) , errs w ftm wVarkea set*Oar a*purpose of mapect on.deriiormaton.tn&V or Bee subsa'arLon of parts under mstrucflons from the nnrwtatturer. and Won repackaged or the ongtnel container (S) Aniy fttt(uro to make such rafts,ad(ustirients,teals or senrromg as the vendor has agreed to mass or narntash uWartakes to make in the usual course of business.in cormaet m with the dislnbuoan al We of ttw products: (6) DernordVa'ron. mstM aeon, serjacM on repw operators• except wcn aperabom pertorrned at tho vendors prereerses in connection wtlh rho sale of the product. (!) Products Moo. after Gaartbutnn or Wale by you. have been forested or retas>afed or used as a corttw er pert or ingredient of any other arng or subianoe by or for ttte vendw.or (s) SoaV injury'or 'rrnlpeoty damage-ariwry an at Vie sofa ne0tlgenee at the vendor for ft can acts or c"wssiens w those of ft erroaym or anyone else acMV on tee belttit< however.Vua excarsrae does not apply to (a) The exceptions oordmed to SubpareQtephs 4.or S..or vC0 let'A as bm�Yi 0o,>s1"V'1UW'"&rent or SOLON*Ssr-%=Drltw �ft Pop 1 d r PJ9`2= .................... 1/f 1.11.1 v.�•.. CiTY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 27 of 33 (b) Suc r+ imwo t om. adp o'nords. tests or unvm g as Bee vanem has WOW to mete or rrorrrtafsy amisitmm to mats in em ustwl course of besness in canton idSt Do din or saw of ftxr precuts (9) Any verkor person at -Uan=Wn A 1W cperablm nazs►d'is eadaded edtrer try the provmmm of flea Cov emae Fare+or by endaaenme b. Thom insurance does rot SOON to my saSurad pow of orggrdMon, torn whorn you have armored such prodarct3.or any male@ant oart or conlatner,erttemig mW aacarnpanpoeg of contaysrrg 949h prodL ch 2. ADDffKW►L PJSU fED—CONTRACT.AamEmENT OR PERUff IL Section II—Who Is An Insured n arnented to inetade as an add*onat aesaued any persons)or of9am aftnn(s)with whom you egrood m a wdlien ootstiml.wfit M agreeelent Of peamtt to pravldo Mumma such as is afforded under than Coverage part but only wM rued to yahflty ter"bOft mWy'."property damage' at 'pemmal and advertising diW eaysad. m whole at in part. by your acts or ornt=um of the acts or ornssions of those a V on your henatl 1. In doe performance of'ynw work"for the add4onel nst"d(s)at the location deaagnated in the contract, agreement o parml;or L In the rnmirlterulnm,operation ar use of equpnwd Wased to you Dy such peaon(s)or organizatl").or 3. In ern whit penises you own.rent loess or occupy. Thu awwranoe apples on a pnmm or primary and non-coftbk ry bon n(fiat m teWed m wrdfnp by ft 0VVW.aweWrom or per►ml b. The onw nog Crowded to(fro MWWmr msured IMES a Irr12eC This a tutrance does not aWV 1. Unless (a) Me wren"0W*aC1 ag)amnerrt or Purl t Fs a merem r ua ellect or becomes eftcave&0WV flee term at (Res poky,ano (b) the contract of eFeotnent was executed of PSMVt tsSUSO pnor to the "bodily injury' `prop" Carnage" or'personal and adaorSutng mpy. 2. To may person or organmtson mckcded as an insured under the Aaldt oral Uawred Smad Font+ Venal m ono mom of Oft ondomernent & To any person or argmusbon uxAdsd as an nesured by an endomemeat soared by us and made pert of (life Coverage Pull. A. To any pemon or erganaartton d fbe "bodiry mW, 'ply ", or 'pareanal and 4dved9ibV mMy" aftem out of the rerSde" of or fadum to render any profeastonal atchitec mI. engrneerina or suneytng aervtces by or hx you McIudmg (a) The prepaitrig, ap{xovang,or IaMng to prepare or approve.maps.shop Wowmgs. opntwes.tgmrts, surveys,told order(.,champs orders of drawings and specftabons,o (b) Superve mtr.msp&cW.architect"or engineerft adwities. 5 'o any (a) Lessor of equ[Mw R alter die arqW-vent base tenrrnoWs air empues of (b) 0wtlea5 Ora"aritpresti:n nun wtwm tang tms Dien tensed or (e) Mareapm or teasers of Ixoaaws it (1) The'ommenm'tatty props attar you cease W be a(Swart in Meld p►omtm or (2) The 'boa*repay. 'pr%mly damage' final and a*01Mmg rriµty snaps out of dMCU0 d altmu orts.new con3fr aeon or darnonon aperson q pedormied by air on beRaff of the menage► or kma= 6. To fly mpny of'property dmnwe'occumV after: (a) All wont on the proptx(o0w than servNm.ntm tsn8noe or repaits)W be perlomrd by(a on behalf of the additional irtsuted at the site of the covered operations has been conosted,or (b) That portion of yew work"out of wfuch the ftuy of danuW oases has boon put to its httanded use by any pevssm or organtzagon offer than arnall r consnactor or subcm*nctar engaged m pe.kno.ing op ratlons tor a pnndpW as part of the same propct aepe 2 d 7 V V-4m wpt.ofto Rw*m at aseRAWM SWVmm Dmm arc VM WY 07 oaf Comm" low ..., .,.,,...............,.... ,.„ CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 28 of 33 c. Limits of Insurance applicable to the eddMonal insured are those specified in the cort act.agreement or permit or in the Declarations of flub poky.whschever is loss.and fa the most we Vito Pay regardless of the number of 1, Insweob 2. Claims ra!ssde or'su;ts'brouglt a S. persons of orgaTnffittons making dams or bMVoV'+buds" These Unds of Insurance are immi ive of arm not in adddw to the ial, of Insurance Wwwrt in the Qvdataiiians 3. AGGREGATE LIMIT PER LOCATION a. Under Section 10-Limits of Insurance,the Genetal Aggregate Limit applies separately to each of}row "locations'owned by or rented or leased to You b. Undait Section V-Definflimm fho erg defatibw is added 'Location' means preynwm vrvolvtng the same or connectiM lots, at premises whose connection is +nforupted only by a sveet, roadwrey.waterway or nghl-ol.way of a raWoad 4. BLANKET WAIVER OF SUBROGATION Section IV - Transhr of Rights of Recovery Against Others to tls Condition is amended to add the foUawrng. We wUl waive any ngM of recovery we may have agent any person or org "lion toeeuse of payments we nmko tar mpoy or damage arising auk of your orgwV opersbarts done under a when contrad of agreement wiith that person or organization and mcludW in 'your work' ep Ulna 'products-compsotod operaEiorts haffiM- This wevea >ayptes ordy,to Persons or exgardisnons wath whoin you nave a wrftfan cord ad owcuted prior to Ve 'bodey mPny'er'P►oPodV OWMCe'.that nPtir M VM to war-your%ft of MaNWV !i BODILY MANY REDEFINED-MENTAL ANGUISH Under Section V Elea de4btilim of'badrly mprty"is replaced my the fobowmG "Bodily injury' means badry irpry sickness. or disease sustained by a porson. mcluft mental wvutsh or de W resulting hem arty of dwso at any erne 6. BROADENED NAMED INSURED Secthm II-Who Is An ttrsured is emended to include as.an mauared the followerg. Any orgarrirs0on whaaeh Is a legally irimporaiead et 0y in which you orient a finenctal interest of nwre than 50 pwcofd of the vont9 stock on the ettectve date of Vim endomemertt wed be a Named Woured until the 18Cfht day or the end of the policy Period. wit choveb eormn fast. provided there is no othet sNrdw insurance aavwleble to abet"gsensptaon The insurance afforded hum does not apply to any emV witch is akao an owursd under another poky a wmM be an insured undo such po"to for its teinvoWn or wee earhausban of its Gmttsl of insurance 7. BROADENED PROPERTY DAMAGE-BORROWED EQUIPMENT,CUSTOMERW GOODS AND LI E OF ELEVATORS The Insurance to:'propely,darrine'1walty is subject to the fo9awing: a. The Damage To Property exclusion under Section 1 Coverage A is amended as follows: 1. The exclusion for personal properly in the care. custody, of control of the insured dues mat apply to 'property damae-to elItapment you borrow whil0 of a Pb site and p iovded it is not tlelrg used by anyone to partOrR1 operations al we brine of loss I. The exeons for ter) PfoponV Waried to you 1b) Persam Property in We care.custody or control of the Insured,and 1c) That pal►licular part of any Property that puma be restored, rePared or replaced because your work"was incorrectly perfofined on it do not ao0v to"Property,damage'to customers'goods'while on your p► raises nor do!flay apply to "property damage'at using from the use of ebMtom of psm3ses you own.mart.prase of oxupy Subject to the Each Occurrence UrnA. the rraoat we will pay for 'laropertv darnager to 'C Aislom m Gem'is W.000 per'octurrimm' VC0 2V of is rKAAM DA F ur esd+tow d arum a S lams dales.hx Pqp S at 7 f ww,wel' � .t1.i NI N111NIH111'l l•1'•1'.HIHiHI•l i/l•1 CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 29 of 33 b. t1nm Section v-Ddiridwas,V*foam-4V def►rxhan is added 'TCu31ornom'Goods"mesas props of ymr customer on your prerntses tar the pvrposa of bWV 1. Repaired.or L Used in your menu factuntV process a The insurance afforded by this provimart is ex u ss w4w any other void am cottettaiie property tmwrance (owtuduag arry deduec8bie)sivattabfe to the ut9ured whether such amuranee cs primary,oscese, contingent or on any otter mare Any paymmtM by us wtlt to8ow the Other tnsuran e - Exceaa provgirprts in true COMMERCIAL GENERAL LIABILITY CONDITIONS. 9. COVERAGE TERRITORY-WORLDWIDE The dennttion of"coverage territory'is replaced by the followutg• 'Coverage terntoV' means anywhere provided the insureds responsiti try to pay damages must be determined in a settlement we agtee to or in a "sett"on the merits brought va"n the United States of Amenca(inctuding Its lemicrios srhd possessions),Puerto Rico or Cana" 9. DUTIES IN THE EVENT OF OCCURRENCE.OFFENSE.CLAIM OR SUIT Section IV - Duties In The Event Of Occurrence. Claim or SiAt is amended by adding the following paragrapths: a. The reutuirsrrtents that)ou mart 1. noltty us of an'oocutrenm-ofhhttsc,ctmm or'su1'and 2. sem A dommenfa concerning a ciewv or'sad' apply only wfren such'acodent'ctsm "suit"or low*is k3;t n to 1. You.if jou are an rndtvOjW. 2. A partner,d ycu are a pow 3. An executive OfEoer of ttte can or arsuranee manager.M you We a C0110"U m,or A. A manager.it you are a bnited iabOV company. b. The reWivertnenf MW you nuts!natty us as soon as practicable of an"Occurrence'or an Olfercne that may result in a claim does not apply it you repon an"occurrence"to your wonim compensation murer which later develops into a liatuEty claim tot which coverage is provided by this policy. However,as soon as you have definite knowledge that the particular "oeaurretsce" is a l liloity clatm rather then a vaukens compensation claim,you must comply with nhe Duties In The Event Of Occurrence,Olfensa,Claim Or Suit Cordhkin. 10. EXPECTED OR INTENDED INJURY(PROPERTY DAMAGE) The Expected Or Intended Injury exclusion under Coverage A Bodily Injury and Property Darrisp is replaced by Godly rnjury" of 'property damage" expected or intended ttom the standpoint of the insured Ttus eu chmori does nit apply to"bodity rrrtirry`w-property damage'resutWV from inn use Of reas►Orwtrb force to plow persons or property 11. wg3DENTAL MALPRACTICE-EMPLOYED PMYSICLViS.NURSES,ENT'S AND PARAMEDICS a. Under Section 0-V&o Is An Insured.the paragraph that excmdes an employee at vokfteer woncer as msiuied for"boitily tn}ny'•or 'pemonai and advertising injury-a out of his o roar providaV w tWWV to Rrovida peckissto"heao cue servwAs does not gx0y w a ptrys ari.danka,tease.oneWncy me&t techmc= or paw enVifted by you rr you are rcot engaged rri the buunass or occu�wftan or prowdthp rried",pararthea".sw9caf.dental,x-ray or numft services. b. The insurance afforded by thm provision is excess rarer any altser vftd and coersctibse wouroncce whether such msurence is primary, excess. cortlIrhgoni or on any other basis.Any payments by us will follow the Outer insurance-Excess insurance Provisions m tfte WkWERCIAL GENERAL LIABILITY CONOTtONS, 12. MEDICAL PAYMENTS-INCREASED LIMITS AND TIME PERIOD in tie Inumg Agreettisrht under Coverage C-!Medical Payr ifs,the requirement that expenses are incurred and reported to us witixn one yeai of the dew of the acuadeni is chwVW to three years a. The MerScat Expense Liam is$16,000 per person or the amcunt shown in the Declarations as the Medical Expanse Until,whichever Is gramor b. This provtoon 12.daft not apply d Coverage C-(Medical Payrnents is othenime exchided eitha*by the provisiorts of the CovewQe Form of by enddorsement_ ftw a oft mew"uwGtftd w t"Umm sea nil D%M'me Wo t07 07 Qi CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 30 of 33 I& MOBILE EQUIPMENT - SELF-PROPELLED SNOW REMOVAL, ROAD MA<#ITENANCE AND STREET CLEANING EQUIPMENT The foibvttag is added to the'rn A)de equpmnr debnfborr Vefncias manUdnod prtmmly for purposes othw than the transportation of parsons or cwp that ate soif- propelled vehicles of bms than 1.000 pounds goss vehicle weight with the tok*rtg types of pwnwinently aitadted equpniont vA be oonsidered'mabdo equrnen a. Snow removal. b. Road mon1tw ante but naf construtfwsi or restala� or C. Sued cmanng 14. NEWLY FORMED OR ACQUREO ORGANIZATIONS hider Sae gon U-Who Is An trrsumd.the tone l: I flirtation tar newly aoquued at formed ins is replaced by Coverage under teem provlsIon is elforded only until the end of the current poesy period. 15. NON-OWNED AIRCRAFT The Aiycrok Auto Or WaUammlf excbrsori under Cwwage A Bodily tnjury And Prwft Dam LiaMOY does not a"to an metaft to a 1. ►ired,martered or mVi a pad crew and I Not owned by any inswed a. The onaurammo aft, b" by on ommon I& m excm over any atria, rind and ooRectMa .rmwwwa (mahubrrg any deducbble or Sell Inswed Retonbon) evadable to the inuuaed, wAieilter such rrsitn3rice is arb rv, excese conttrgent om on any other basis. Any papnenaa by us wa follow the Other Insurance Excess tnsumnco provrsmns in the COMMERCIAL GENERAL UAELITY CONOUTIONS. 16. NON-OWNED WATERCRAFT a. Sect on 0-1Mre Is An Insured is amandod to octme as am mewed for wq vratoraatt that is covered by On pafoy any parson afro,wft yow expressed or mi0ed coriseru saw aside or a responsible for the use of a vaWfcra t ►otters,.no pennon or argsanwamon is an ewaW w M respect to 1. 13oVy mpy.to a to'emp"w-of il+e parson opereeng the w$lwaan or t -Pmp"darrrape'to property owned by,rented to,v+the ehaga of or occuped by you of the efripbyer of any person vAv 8 an urswe0 under nvs pro iron b. In the exce0on to Me AhertdL Auto Or Watafsralt exchaim under CovwW A Bodily Injury And Property Damage Lfabdity.the Qnntabon on Una Iwo of a watercraft la Increased to 55 test. c. The it sunenee atk*ded by this prowsm 16. at exoeas over any other valid and coec0bSo vawarics (amiudma any deductible or Sal Insured Resnton) avadaW to the wourod. wheVw such insurance is primary cawss. oorrtinpm or an any odd bass Any papmft by us w®1o1vw ft Other Insurance Errcess htawwv a Rwesrons in the CO%AtERCiAL GENERAL UABU TY COMMIONS 1 T. PERSONAL AND ADVERTISM INJURY rho toeywsng eactusraem wx$w Una cWnm*n of-personal and aave m=V inwf are aura xtw as Raps a. tnsfnads In tWdte Type Bushwe"s 'Personal and advefttng morf cammitmd by an insured whow bustnew is (1) Adlverttabig,broadcasting.publishing or tetecasling.of (2) Designing of dwetoping content of webs toe rot others; Flowerer, this eacbrsuai does not apply to pmagrapfrs 14 a- b. and c of 'personal and adverbwq inwN' under the Oe6nmons Sect= For ins purposes of I%% exchrsran. vie ptaw+g of Mamas. borders at tram, or adbertwV for you a not by dsefl.toms dared"buwx-ss of adve ftN.dam,pubb"or WW.Mbng b. EMcUom CAawooms Or Buttaftn Boards 'Personal end advarftng mAW arising out or an ek-Wcroe diabDom or bupebn sward the insured hosts, owns.or matntans for dolor wce t+l w as vwnet sap ewow of Uw,ucne Berm"06m fc "aet s of 1 CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 31 of 33 ill. PRODUCT RECALL EXPENSE With feepod to this Ptoviston IS..the Recall Of Products. Work Or Imparted Property exctuslon under Coverage A Soddy injury And Prop"Damage Liability is deleted a The foflo+l mg is added to SoMon III•Lfrrrfts Of tnsurence section 1. The Lu+hRs of insurance sro wn to the Produd Rocall SdxKk to and rules below for the most we wrD pay regatham of the number of lei !+►sureds tbl "Covered ram'rnitrateo.or ici f uffow of-vw aroducts'nmeiled 2. The Product Recall Aggregate l.um is the most we MaU reten0urso you for the sum of all"product reca2 expenses'incurred tot W'Covered recasts'tn0ated dunng the policy perod 2. Subyeet to 2.above.the Each Product Recall Urnd is the moat we*4 reimburse you for the sum of all "product recall expenses"arwM out of any one'covered recal"tot the saute detect or defte" i. Ubpxl to 3,above,we wall pay only the amoum of'product recall expenses*in excess of the deduc" amount shown in the Product Recall Schedule Products Recall Schedule Li rtlts of Insurance Product Recall AWegate Uwe $50,000 Each Product Rasaft UmH 52'S.D00 Each Product Recut Deductible E1,000 It WW WAS and deductible alther bone mote above are shown in Me Dectaraborts as the Products Recall Exporee LmM the { amounts Srm" rn WW OaaatizWe W1 replace the Untds of i nsurmice a o deductible Pad to an evrerew Tne Vmb of lnsurarve tot V=coverage apply seversh*to each consecutive annhal period and to am rernaming period of less Ihan 12 morcths. startling welch fie begttrning of the potty period sfwan to the Dociaratlartis. utuess the policy period is extended after esuaitce for an addtlosaf period of less than 12 now hs In that case, the adioorhal period viell the deemed tart of the last preosQng period for the purposes of determining the Urnits of Insurance b. The foeovang is added to the Duties In The Evora Of Occurrence,Offense.Claim Or Suit provtnton under Section It'—Conditions: You must see to It that the following are done in the event of an actual or anticipated"covered reaair that may result to'product recall expense". 1. Give us prompt notice of any dseovety or notification that "four product' must be w iftrawn or recalled Irrdude a description of'your product'and the reason far the w1thdrahml or recall. 2. Come my further release, shcpttrent, oonatpnmeirht or any other method of dtWilk1bon of Me or wrmler products until it has been detemcned abet all such products are free trom dehx:ts that coin oe a cause of boas under Ras in$viunce. 3. As often as may be reasonably requtmd,panic us to inspect year Wo0VW MET dfarhonssraces the need tar lire "covered recar and permit us'to examine your books and records. Aso permit us to tale damaged am undamaged samples of `your pods' for arspocW. teswo and aria*" and permit us to"lake coon from VW boolta and records. a Sand us a srgmed "om proof of loss contatnrrg ft rnfan"abon we requested to Fettle the CI&M You must do this w0tih 60 days after our roquset We w0 sharply you v4M the necessary forms and 3. Permit us to extiJrtift@ any Msured under oath,wide tics1 in the presence of any offer inSured and at such tunes as nay reasonably be rsgtwed aboi any matter rotafftrg to ins rtannce ar your dawn. inducting an irmted's boofcs and records In this event of an examinabon. an insurad's answers must be signed. Pop Got 7 WCLMs acpgrWftd ra94lt W CO inum air Sswrwn o e.1rc WA I07 0i 00 Copp+tt2000.'1't1 4 1111-1111 11 n:„ uiuirwlalnl CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 32 of 33 c The folowing QeftnMoft are aOdEtd to the Deafnktlons Secwn 1. 'Covered recall' means a renal made necessary because the amured as a government body has aelarrntned that a known or suspected defed.defEaerrq.madequrxy or dar p"xis ccnft*m A NW oraouct'has resulted in or will res4A m'bodJy tnpury'a"gimperty damage- 2. Vroaud Recall Exoorise'means. (a) Tho Wowing necessary and reasonable egwnses you uncut oxctusrvety, for the purpose of rwabng'your product.. 11) For communlcafltsrts. including radio or teWision amouncomenfs or Pro- eoiverl9wmwffs tnclutI ft stotbonory.onvelopes,and postage; 12) For shipping the rocefled products from any purchaser,distributor or user to the place or Places deatpruffed by you. (2) For rernunerabon paid to your regular"employees'for necessary overtfrno. 14) For hmng addfbonal persons,other titan your regular'enq*nm oa", 16) Incurred by'ctfoipleyoos',awluding transportation and accorrm odabona (8) To revel addlfonal warenouse or storage Sp30e,or (7) For dtsaoaui of -your products' bul only to the Went OW gWaflc enOVft of deWnXftn other plan those oafptoyed tot trash dmcarcbq or drsposat are required to avo;d "bodrty toluty'or 'property darnage'as a rewd of such dsoos&.big 'pro duct racel experim'am has su:bide costs of tegamm yarn f r itel Shave. gooftirl. reventA or pro" (b) 'Ftroduct Rwj Expense'does not mcide any expenses resiAn from (t) Far"or any,prt- ,1 to accompdsh its mmended ptupaise. 12) Bnrach of wartanw s of fitness,quafify,durabBfy at performance. (3) Low of customer apprt al,or any cost incurred to regain customer approval. 141 RedistribiMan or repilwarnent of 'a=# tsoduer whach ha been rocalind by like products of substitutes. (5) Capatca or whim of the insured; (6) A corxfltion lkely to cause bss of wrsch any insures knew of had reason to know at the irtce0on of Oft tnsumnoe,and (7) Recoo of your pmduW that have no known oK suspected doted sdety beasu se a luw ,, or susp x2ad detect in another of'your prodtxda`has tram found 19. WJPPtFNENTARY PAYURNIS-WCREASED LIMITS Lbd f SeCW f-CovetaOtK.Strppownwalry Paymom-Coverages A&W EJ.paragfaphs t.b.and 1A are tepi ced by Vie b, lip to S2.SW for cost of bard bows te%wW because of ailerft at traffic taw vtOE9wis ansctg out of ftte use of wri vahtclo to wfruit the Bodily Injury Lgti'Jiy Coverage apples We do not ftave to furnish blase bonds d Al reasonsW expenses incurred by " insured at our request to aswal us in the irwresbgabon or dstww of the ch m or'so/',including aca kris at earrings up to MW a day because of time off from work vea t'.rl7 Ol 09 trsafto x mpr 1W rrtetstil or Tiww"Sow=Ofte nc PINP?of 7 CITY OF KENT TECHNOLOGY SOLUTION CONTRACT NO. 2017-006-WA033 Page 33 of 33 • KENT Agenda Item: Consent Calendar - 7C W A 5 H I V G T O N TO: City Council DATE: May 16, 2017 SUBJECT: Agreements with Compulink Management Center Inc., Cities Digital, Inc., and Microsoft through Software One - Authorize MOTION: Authorize the Mayor to sign all necessary documents to enter into agreements with Compulink Management Center Inc., Cities Digital, Inc., and Microsoft through SoftwareOne, to replace the existing Oracle IPM and Captivation system with Laserfiche, subject to final terms and conditions acceptable to the Information Technology Director and the City Attorney, for a total amount not to exceed $838,100. SUMMARY: The imaging system used by staff to scan, index, and store city of Kent records was deployed in 2000 and is no longer supported by the vendor as of December 2015. The imaging system supports integrations with the JDE (Financials/HR); Kiva (Permitting), Lawbase (Case Management), Tiburon (Police Records Management) and ArcGIS systems. The imaging system manages over 2.1 million records with an associated 14.4 million pages and is utilized by all city departments. Due to the age of the system and when it was implemented, all of the servers supporting the system are no longer utilizing supported operating systems. This project will also replace end-of-life scanners used at department workstations as well as the FileNet solution used by the Municipal Court. Council approval is sought for IT to move forward and replace the Oracle IPM and Captivation system utilizing master contracts negotiated by the State of Washington as authorized under KCC 3.70.110(F), which allows the City to rely on another agency's competitive process. EXHIBITS: A) Vendor Matrix of Washington State ECM Solutions B) Washington State Master Contract 07814-001 with Compulink Management Center Inc., C) Washington State Technology Solution Contract (TSC) with Compulink and the City of Kent D) Goods and Services Contract with Cities Digital, Inc. E) Quote for SQL Server and Microsoft Server Licensing from SoftwareOne RECOMMENDED BY: Operations Committee YEA: Bill Boyce, Dana Ralph, and Les Thomas NAY: BUDGET IMPACTS: Funding for this system has been approved in the city's 2013, 2014, 2015, and 2016 capital budgets to cover the $838,100 cost. Information Technology Mike Carrington, Director KE s T Phone: 253-856-4600 S..„4'0. Fax: 253-856-4675 Address: 220 Fourth Avenue S. Kent, WA. 98032-5895 DATE: April 26, 2017 TO: Operations Committee FROM: Curt Ryser, IT Systems Manager SUBJECT: Replacement of End-of-Life Imaging and Records System MOTION: Recommend Council authorize the Mayor to sign all necessary documents to enter into agreements with Compulink Management Center Inc., Cities Digital, Inc., and SoftwareOne to replace the existing Oracle IPM and Captivation system with Laserfiche, subject to final terms and conditions acceptable to the Information Technology Director and the City Attorney, for a total amount not to exceed $838,100. SUMMARY: The imaging system used by staff to scan, index, and store city of Kent records was deployed in 2000 and is no longer supported by the vendor as of December 2015. The imaging system supports integrations with the JDE (Financials/HR); Kiva (Permitting), Lawbase (Case Management), Tiburon (Police Records Management) and ArcGIS systems. The imaging system manages over 2.1 million records with an associated 14.4 million pages and is utilized by all city departments. Due to the age of the system and when it was implemented, all of the servers supporting the system are using no longer supported operating systems. This project will also replace end-of-life scanners used at department workstations as well as the FileNet solution used by Municipal Court. Seeking council approval to move forward with the acquisition and implementation costs to replace the Oracle IPM and Captivation system based on Washington State master contracts as authorized under KCC 3.70.110(F) which allows the City to rely on another agency's competitive process. Exhibits: A) Vendor Matrix of Washington State ECM Solutions B) Washington State Master Contract 07814-001 with Compulink Management Center Inc., C) Washington State Technology Solution Contract (TSC) with Compulink and the City of Kent ($654,360.30) D) Goods and Services Contract with Cities Digital, Inc. ($146,311.00) E) Quote for SQL Server and Microsoft Server Licensing from SoftwareOne ($37,303.82) Budget Impact: Funding for this system has been approved in the city's 2013, 2014, 2015 and 2016 capital budgets to cover the $838,100 cost. 2013/2014 Budget 2013-Scanning System $96,350.00 2014-Software Lifecycle $473,000.00 2015/2016 Budget 2015-Oracle IPM Upgrade $168,750.00 2016-Oracle IPM Upgrade $100,000.00 Total: $838,100.00 Background: Using a Washington State Request for Proposals for Enterprise Content Management (ECM) solutions, 4 contracts were awarded to winning vendors. Based on a review of requirements and functionality, a replacement system from Laserfiche has been selected to replace the current imaging system in which the current records and documents will be converted into the new replacement system. In addition to the existing documents and applications, there are several new systems and integrations that are planned as well to support municipal court operations, legal contracts and document reviews and contract management and workflow. The new Laserfiche system will also provide a document web portal from which customers can search and retrieve basic public records (like resolutions and ordinances) without requiring the intervention by city staff. In addition, the new system will provide the infrastructure needed to allow the city to develop and support electronic forms, associated workflows and signatures and approval tracking. The breakdown of the project budget is as follows: Break-out of Project Costs Washington State Technical Service Contract: Software and Licensing: $435,044.50 Annual Maintenance (for 2 years): $186,227.80 Scope of Work#1-Professional Services $33,088.00 Sub-Total: $654,360.30 Cities Digital, Inc.Contract: Software and Licensing: $11,000.00 Annual Maintenance(for 2 years): $19,800.00 Scope of Work#2-Professional Services $58,630.00 Replacement of 30 Desktop Scanners: $24,981.00 Sub-Total: $114,411.00 SoftwareOne Microsoft Licensing: SQL Server and Server Operating Systems: $37,303.82 Project Contingency: Additional Licenses,Professional Services: $31,900.00 Project Total: $837,975.12 Washington State Master Contracts with Enterprise Content Management(ECM)Solution Providers Contract 007814 was awarded to—dors war have the capability,—satilay and capacity to address all vmages,content,business process management,and records management requitri in in uprerpriye —r-Pri and ECM enabling Nine of business application trinciall,an Applicaliop Piagram Inicaface(APi).Coficat convact term 10/19/15 through 9/31/2020. 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V Ind.,did not—thn ails's Cast Proposal r—an, L—Hiche he,buso"hii and—r use will, a,directed in the b—P,-and system several state and local aii grsen the Vendor Selection Docillran r"uiremards document.A,a 11LIZ,we did no receive 0—me—stom an Required he a p.I s as as whale..10 busu—i o ol,y,T,,do niman—inc,along anto to,.m fa—plifle 1 0i software and there was No information or Eroding;L.rlfi�ha,the preferred oal,im. implemonacir-costs dc,tified. N.Tri Ex Hg VAR for r—chi,V,-Gpng Solution,but was r,at awarded a NI—ter C.dl—i wdib dd,State of Ova,Bing han. / / / / / / / a / / / / / / / / / / / / / / / i / / / / r / / s r / / / / / / / / / / / / / l / / // / / r / / / / o / f / / / / / / / / 1, / / / f / / l / / 1 / / / / / / / / / / / J / / / / / t / / / / / / / / / / r / / / / / / / / / r / / / / / / / / / / / / / r / / / i r / / ( . / / / / / 0 / / / / / 1 / / / / / / / / / / / / / / / / / / KEN0 T Records Management Document CONTRACT COVER SHEET This is to be completed by the Contract Manager prior to submission to the City Clerk's Office. All portions are to be completed. If you have questions, please contact the City Clerk's Office at 253-856-5725. F-1 Blue/Motion Sheet Attached F-1 Pink Sheet Attached Vendor Name: Laserfiche Vendor Number (JDE): 1562399 Contract Number (City Clerk): Category: Li,cense Aqreement--.-.. Sub-Category (if applicable); Choose an itegi. project Name: Im i q�a_ in __S�tqaB,ep Contract Execution Date: 03/30/18 Termination Date: 08/08/20 Contract Manager: . Somen Palit Department: IT Contract Amount: $62,172.61 Approval Authority: E] Director F Mayor [:] City Council Other Details: Ties in with contract #IT17-293 *Public Portals: *_S&ftivare_- Laseff-iche V16-f&F-2 LF-servers :_��50,00�0 ____ --*-AnnuarMatnteToTi-ce----,*6",- -20. REQUEST FOR MAYOR'S SIGNATURE KEN Purchase Order Only - Print on Yellow Paper T Please Fill in All Applicable Boxes ALL REQUESTS ARE ROUTED DIRECTLY TO,THE MAYOR AND RETURNED TO THE ORIGINATING O EPA ENT DO NOT ROUTE TO CLERK'S OFFICE Approved by(,I to Originator: Somen Palit Phone (Originator): x4608 Date Sent: 03/08/2018 Date Required: 013/14/2018 Return Signed Document to: Lyn,nette Smith Contract Termination Date: 08/08/2020 VENDOR NAME: Date Finance Notified- 03/08/18 Laserfiche (Only required on contracts $10,000 and over or on any Grant) DATE OF COUNCIL APPROVAL: 05/16/17 Date Risk Manager Notified: 05/17/17 Specifically Authorized in Budget? E)YES () NO I Account Number:T20172.66400.1901 Brief Explanation of Document: Replacement of End-of-Life Imaging and Records System. Please sign PO:140478 - Laserfiche - Total $62,172.61 Line item 14 + 15 have been added to this existing PO 1. Software - Laserfiche Rio for 2 LF servers - $50,000 2. Annual Maintenance - Laserfiche Rio for 2 LF servers - $6,520.55 Approved in the City's 2013-2016 Capital, budget: T20172 Imaging System Shaded Areas to Be Completed By.administration' Staff Received: Recommendations and Comments: :�4//,f 1�ylla C/Al Disposition: /77 7ZV Date Returned: P �Tocessinq%gequest for May�'s Sigsiature 6'win rrisc 6rder.ata CD U) (.0 C� LC) Cl (f) 0 CD (14 C 0 C'j 04 k6bLq if V-� �o LO C\j 0 LO (D c x 0 b b qi 421 (o Ln cn LO 0 E E 0 LO -0 6 - < 0 CD 4+ F- 0 N 0 0 C� Lli 0 CD (D 0 x Ln 0 co uj Cl) I-- CN > 0 Fn co r- Z 0 < W —1 0 -C� ca T- (D L: 0 0 W r a) W) E E co I >, a) m UD 0 m Ll Yr 0 0 0 > CL -0 tU (D 6 E Q) p 0 4- CD — w CD (D LL mv Aj (D CU -C N 0 C14 U)(D LO 0— 0 0 1 U) n cli C E 0 ro (D M co 0 IL 70 0 >1 ?: >% m C: 00 Ci c 0 *- n 0) M Lo a 0 M > N 0 < < CLM (1) (n 0 EL C) (=) r- 0 LL 0 CL N a) = -j i m C-) < q:) cj m ry U) LL 0 -0 W V) < 0 (0 c w uj 0 0 0 (D 0 0 tu AG; E 4- r- Cf) Ln m "a o -r- a) 0 CY) 0) U) E �: 00 a) 0 0 m E (vU c (D D 03 < to O L'_0 L E i� (1) 1-1 CD 0 :E :5 ID I ul 4- 0 (n C 0 — U) V J/. CITIES r ��.+q 1�� �i i I! I i yap Estimate e TAKE NNG^iORPathJA`%'1DN PUR'T'HER 2000 O'Neil lead Suite 150 Date Estimate# Hudson, WI 54016 312/2018 7006 Name 1 Address City of Kent Cities Digital, Inc. Accounts Payable 2000 O'Neil Read Suite 150 220 4th Avenue South Hudson, WI 54016 Kent, WA 98032-5895 P.855.714.2800 F.866.592.7343 E.sales@citiesdigital.com Rep PW Item Description 0tty Cast Total SOFTWARE EPLS2 Laserfiche Rio Public Portal for 2 Laserfiche Servers 1 50,000.00 50,000.00T ANNUAL MAINTENANCE EPLS2E3 Laserfiche Rica Public Portal for 2 Laserfiche Servers 0.65205 10,000.08 6,520.55T Annual Maintenance Subtotal $56,520.55 Sales Tax(10.0%) $5,652.06 Total $62,172.61 lqzr CD CD LO LO r- a 0) CD CL 0 0) C5 6 0 0 co LO U') r— U ll-� rl-f M co 17 It 0) m co CN I t— 'T co co cc coLO LO 0 0 'IT 17 cv CN CID cli Cl) CO W (D UI 0 0 0 0 0 0 0 0 0 CD C� C� C? C� C? co� 'r 0 -IT CO o 0, 0 co co 0 N 0 C6, cd Lo- N, ca (Y) (Y) co co CO M co CO (D CL, 0 r) 06 F— W u U- co 0 M C) 'S C5 CD o ID I m a0 U) CSf o co co C6 Cd C6 c Us OD co co co 2 U) W 0 > cn 7� 0 LU cr LU a' u ui > 1 r (D w 0� q) (1) 2 (Z CK 0 L) L) Y — E E 0 u CD 0 C14 70 0 0 W 04 CD r-- 0 0 0 n LO N C-4 z (D LU oo FW 0 CD CD 0 -E M CC) 0) 0) m �T 0> 0 0 o 0CJ ') oC�:tl 103 01, W LL OI M LO co Q) m co COMPULINK MANAGEMENT CENTER, INC. 3545 Long Beach Blvd. dba LASERFICHE Suite 110 Tel:562-988-1688 Lang Beach„CA 90807 Fax:562-596-9865 SCANNED__.!' .. _ ' Tel :562-988-1688 Fax :562-988-1'886 Bill To : DATE Invoice Number: QUO-59756-G7 6R3PP City of Kent Accounts Payable Invocie Date: 3/1212018 220 4th Avenue South 1 Kent,WA 98032 Skimp Via soalitQkentwa,goy Ship Date 3/12/2018 Ismith °kentwa.goy Due Date 4/11/2018 Terms net 30 Bill To ID 10191 Ship To : Sell-toNAR ID 10191 City of Kent Reg. User City of Kent Accounts Payable PO Number 140478 OP 220 4th Avenue South Quote ID QUO-59756-G7S6R3 Kent,WA 98032 PO Date 9/8/2017 spalit rQkentwa„gov SalesPerson lsmmth kentwa,.92v Item No. Description Quantity Unit Price Disc Total Price CONTACT-WA NO. 217-006-WA033 SOFTWARE 1 $ 50,000.00 $ 50,000.00 LSAP 1 $ 6,520.55 $ 6,520.5 Master Contract Number_WA NO. 07814-001 Technology Solution Contract Number:2017-006-WA033 Contractor Name,Address&Telephone Number: Compulink Management Center, Inc. DBA Laserfiche 3545 Long Beach Blvd. Long Beach, CA 90807 Tel: 800-985-8533 Contractor's FIN: 95-3010597 Contractor's Statewide Payee Desk Registration number: SWV0213645-00 Late payments are subject to a monthly finance charge of 1.5%. Subtotal $ 56,520,55 Freight Sales Tax(10%) $ 5,652,06 Total $ 62,172.61 �A P C I"I'�� �r U - C' 11NI�Nu"" "�'. !NY' fiPPoIM I o, P NW�MiC �Y o r s3 I"1 I I.° � r �m t; L 1 I r