HomeMy WebLinkAboutIT14-094 - Extension - Solarwinds - End User License Renewal - 05/28/2016 i
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KENT
Wn. 14 Document
CONTRACT COVER SHEET
This is to be completed by the Contract Manager prior to submission
to City Clerics Office. All portions are to be completed.
If you have questions, please contact City Clerk's Office.
Vendor Name: SOLARWINDS , Inc.
Vendor Number: 359394
JD Edwards Number
Contract Number: CP L9-
This is assigned by City Clerk's Office
Project Name: 2616-2017 Solarwinds Annual Maintenance Renewal
Description: ❑ Interlocal Agreement ® Change Order ❑ Amendment ❑ Contract
Other: (EULA) End User License Agreement
Contract Effective Date: 5/28/16 Termination Date: 5 Z7 17'
Contract Renewal Notice (Days):
Number of days required notice for termination or renewal or amendment
Contract Manager: .lames Endicott Department: Information Technology
Contract mount: $26,529.68
Approval Authority: ❑ Department Director Mayor ❑ City Council
Detail: (i.e. address, location, parcel number, tax id, etc.):
2015 Solarwinds End User License Agreement
As of: 08/27/14
t
IMPORTANT--READ CAREFULLY: BY DOWNLOADING, INSTALLING,AND/OR USING
THE SOFTWARE (DEFINED BELOW),YOU (DEFINED BELOW)AGREE TO BE BOUND BY
THE TERMS OF THIS AGREEMENT(DEFINED BELOW). 1F YOU DO NOT-AGREE TO THE
TERMS OF THIS AGREEMENT,YOU MUST NOT DOWNLOAD, INSTALL, OR USE THE
SOFTWARE, AND YOU MUST DELETE OR RETURN THE UNUSED SOFTWARE.
SOLARWINDS
END USER LICENSE AGREEMENT
This End User License Agreement(the"Agreement") Is hereby entered into and agreed upon by
you, either an individual or an entity, and Its Affiliates ("You"or"Company") and SolarWinds
Worldwide, LLC ("SolarWinds Worldwide")for the Software.
1. DEFINITIONS.
1.1 "Affiliates" means an entity controlled by, under common control with, or controlling
such party, where control is denoted by having fifty percent(50%) or more of the voting power
(or equivalent) of the applicable entity. Subject to the terms and conditions of this Agreement,
Affiliates may use the license granted hereunder. All references to SolarWinds shall be deemed
to be references to SolarWinds and its Affiliates, and all references to Company, You, or Your
shall be deemed to be references to Company and its Affiliate(s).
1.2 "Computer"means the hardware, if the hardware is a single computer system, whether
physical or virtual, or means the computer system with which the hardware operates, if the
hardware is a computer system component.
1.3 "Documentation" means the official user documentation provided by SolarWinds
Worldwide to You on the use of the Software. For the avoidance of doubt, any installation guide
or end user documentation not prepared or provided by SolarWinds Worldwide; any online
community site; unofficial documentation, videos,white papers, or related media; or feedback
does not constitute Documentation.
1.4 "Software" means the object code versions of the product, together with the updates,
new releases or versions, modifications or enhancements, owned and provided by SolarWinds
Worldwide to You pursuant to this Agreement.
2. GRANT OF LICENSE.
2.1 Production License. Upon payment of the applicable fees for the Software and
continuous compliance with the terms and conditions of this Agreement, SolarWinds Worldwide
hereby grants You a limited, perpetual, nonexclusive, nontransferable license to use the object
code of the Software and Documentation in Your facility subject to the terms contained herein:
a) For each Software license key that You purchase from SolarWinds Worldwide,
You may: (i) use the Software on any single Computer, unless the Documentation clearly
indicates otherwise; and (11) copy the Software for back-up and archival purposes, provided any
copy must contain all of the original Software's proprietary notices and a notice that it will not be
used for transfer,distribution or sale.
b) The Software is in use on a Computer when it is loaded into temporary memory
or installed in permanent memory(hard drive, CD-ROM or other storage device). You agree to
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...... ........................ .. ..
IMPORTANT—READ CAREFULLY: BY DOWNLOADING, INSTALLING, AND/OR USING
THE SOFTWARE(DEFINED BELOW),YOU (DEFINED BELOW)AGREE TO BE BOUND BY
THE TERMS OF THIS AGREEMENT(DEFINED BELOW). IF YOU DO NOT AGREE TO THE
TERMS OF THIS AGREEMENT,YOU MUST NOT DOWNLOAD, INSTALL, OR USE THE
SOFTWARE, AND YOU MUST DELETE OR RETURN THE UNUSED SOFTWARE.
SOLARWINDS
END USER LICENSE AGREEMENT
This End User License Agreement(the"Agreement") is hereby entered into and agreed upon by
you, either an individual or an entity, and its Affiliates("You"or"Company") and SolarWinds
Worldwide, LLC ("SolarWinds Worldwide") for the Software.
1. DEFINITIONS.
1.1 "Affiliates" means an entity controlled by, under common control with, or controlling
such party,where control is denoted by having fifty percent(50%) or more of the voting power
(or equivalent) of the applicable entity. Subject to the terms and conditions of this Agreement,
Affiliates may use the license granted hereunder. All references to SolarWinds shall be deemed
to be references to SolarWinds and its Affiliates, and all references to Company, You, or Your
shall be deemed to be references to Company and its Affiliate(s).
1.2 "Computer" means the hardware, if the hardware is a single computer system, whether
physical or virtual, or means the computer system with which the hardware operates, if the
hardware is a computer system component. .
1.3 ""Documentation" means the official user documentation provided by SolarWinds
Worldwide to You on the use of the Software. For the avoidance of doubt, any installation guide
or end user documentation not prepared or provided by SolarWinds Worldwide; any online
community site; unofficial documentation,videos,white papers, or related media; or feedback
does not constitute Documentation.
1.4 "Software"means the object code versions of the product, together with the updates,
new releases or versions, modifications or enhancements, owned and provided by SolarWinds
Worldwide to You pursuant to this Agreement.
2. GRANT OF LICENSE.
2.1 Production License. Upon payment of the applicable fees for the Software and
continuous compliance with the terms and conditions of this Agreement, SolarWinds Worldwide
hereby grants You a limited, perpetual, nonexclusive, nontransferable license to use the object
code of the Software and Documentation in Your facility subject to the terms contained herein:
a) For each Software license key that You purchase from SolarWinds Worldwide,
You may: (1) use the Software on any single Computer, unless the Documentation clearly
indicates otherwise; and (ii) copy the Software for back-up and archival purposes, provided any
copy must contain all of the original Software's proprietary notices and a notice that it will not be
used for transfer, distribution or sale.
b) The Software is in use on a Computer when it is loaded into temporary memory
or installed in permanent memory(hard drive, CD-ROM or other storage device). You agree to
07012015
use Your reasonable efforts to prevent and protect the contents of the Software and
Documentation from unauthorized use or disclosure, with at least the same degree of care that
You use to protect Your own confidential and proprietary information, but in no event less than a
reasonable degree of care under the circumstances. You agree that You will register this
Software only with SolarWinds and that You will only install a Software license key obtained
directly from SolarWinds.
2.2 Software Evaluation License. If the Software is provided to You for evaluation
purposes, SolarWinds Worldwide grants to You a nonexclusive, limited, royalty-free,
nontransferable evaluation license to use the Software solely for evaluation prior to purchase
(an"Evaluation License"). The Evaluation License shall terminate on the end date of the pre-
determined evaluation period or immediately upon notice from SolarWinds at its sole discretion.
Notwithstanding any other provision contained herein, Software provided pursuant to an
Evaluation License is provided to You "AS IS"without Indemnification, support, or warranty of
any kind, express or implied. Except to the extent such terms conflict with the specific
Evaluation License terms set forth in this Section, all other terms of this End User License shall
apply to Software licensed under an Evaluation License.
2.3 High Availability and/or Disaster Recovery Purpose License. Af You are obtaining a
redundant version of the Software solely for high availability and/or disaster recovery purposes
for use on Your disaster recovery Computer, You represent and warrant that(i) You may
actively run the redundant version of the Software on a Computer, provided it is not running on
a primary production Computer, unless (a) the primary production Computer related to the
primary production version of the Software fails, (b)the Software or Computer associated with
the primary production license is being upgraded or replaced, or(c) other temporary reasons
that disrupt all or a material part of Your business operations; (ii) You will not utilize the
redundant version of the Software to monitor any items not being monitored by the primary
production Computer; and (III) You will promptly get the primary production Computer hosting
the primary production license operating correctly in order to support Your daily activities.
3. LICENSE RESTRICTIONS.
3.1 You may not: (i) provide, make available to, or permit other individuals to use the
Software or Documentation, except under the terms listed above, either in whole or part; (ii)
modify, translate, reverse engineer, decompile, disassemble, create derivative works, or
otherwise attempt to derive the source code based upon the Software or Documentation; (III)
copy, reproduce, republish, upload, post, or transmit the Software or Documentation (except for
back-up or archival purposes,which will not be used for transfer, distribution, or sale); (iv)
license, sell, rent, lease, transfer, sublicense, distribute, or otherwise transfer rights to the
Software or Documentation; (v) remove any proprietary notices or labels on the Software or
Documentation; or(vi) license the Software if You are a direct competitor of SolarWinds for the
purposes of monitoring the Software's availability, performance, or functionality or for any other
benchmarking or competitive purposes. Any such forbidden use shall immediately terminate
Your license to the Software. The Software, including its monitoring, managing, recording,
playback, and download features, are intended only for use with public domain or properly
licensed third party materials. You might need a third party license to create, copy, download,
record or save third-party media or content files for playback by this Software or to serve or
distribute such files to be played back by the Software. All responsibility for obtaining such a
license is Yours, and SolarWinds shall not be responsible for Your failure to do so.
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3.2 SolarWinds Trademarks. You may not delete, remove, hide, move or alter any
trademark, logo, icon, image or text that represents the company name of SolarWinds, any
derivation thereof, or any icon, image, or text that Is likely to be confused with the same. All
representations of the company name or mark"SolarWinds" or any of its Affiliates' names or
marks must remain as originally distributed regardless of the presence or absence of a
trademark, copyright, or other intellectual property symbol or notice.
3.3 Export Restrictions. The Software and Documentation delivered to You under this
Agreement are subject to U.S. export control laws and regulations and may also be subject to
import and export laws of the jurisdiction In which it was obtained, if outside the U.S. You shall
abide by all applicable export control laws, rules and regulations applicable to the Software and
Documentation. You agree that You will not export, re-export, or transfer the Software or
Documentation, in whole or in part,to any country, person, or entity subject to U.S. export
restrictions. You specifically agree not to export, re-export, or transfer the Software or
Documentation (1) to any country to which the U.S. has embargoed or restricted the export of
goods or services, or to any national of any such country, wherever located, who intends to
transmit or transport the products back to such country; (€i)to any person or entity who You
know or have reason to know will utilize the Software or portion thereof in the design,
development, production or use of nuclear, chemical or biological materials,facilities, or
weapons; or(i€€)to any person or entity who has been prohibited from participating in U.S.
export transactions by any federal agency of the U.S. government.
3.4 Compliance with Applicable Laws. The Software and Documentation are protected
by the intellectual property laws and other laws of the United States and international laws and
treaties, Including intellectual property laws. You agree that You shall use the Software and
Documentation solely in a manner that complies with all applicable laws in the jurisdictions in
which You use the Software and Documentation, including, but not limited to, applicable
restrictions concerning copyright and other intellectual property rights.
4. RIGHTS RESERVED. THE SOFTWARE IS LICENSED, NOT SOLD. Use herein of the
word"purchase" in conjunction with licenses, license keys, or the Software shall not imply a
transfer of ownership. Unless as conveyed herein, this Agreement does not grant You any
rights,title, or interest in or to Software, Documentation, trademarks, service marks, or trade
secrets, or corresponding intellectual property (including without limitation any images,
photographs, animations, video, audio, music, and text incorporated into the Software, the
accompanying printed materials, and any copies of the Software) of SolarWinds or its suppliers,
and all rights, title, and interest in and to the Software, Documentation, and corresponding
intellectual property shall remain the property of SolarWinds, its suppliers, or are publicly
available. All rights not expressly granted under this Agreement are reserved by SolarWinds, its
suppliers, or third parties. All title, rights, and interest in and to content, which may be accessed
through the Software, is the property of the respective owner and may be protected by
applicable intellectual property laws and treaties.This Agreement gives You no rights to such
content, including use of the same. SolarWinds agrees that the data and information (including
without limitation, computer software, computer database, computer software documentation,
specifications, design drawings, reports, blueprints, and the like)generated by the Software
from Your proprietary data and Information shall be and remain Your sole property.
5. DATA RIGHTS. You agree that SolarWinds will collect and track technical and related
information about You and Your use of the Software,which may include Your Internet protocol
address, hardware identifying information, operating system, application software, peripheral
hardware, and Software usage statistics, to assist with the necessary operation and function of
07012015
the Software,the provision of updates, support, invoicing, marketing by SolarWinds or its
agents, and research and development. As a reminder, SolarWinds Privacy Policy can be
found here(httt)://%v,,vw.solat-winds.com/privacy.aspx), and SolarWinds may update its Privacy
Policy from time to time.
6. LIMITED WARRANTY. SolarWinds Worldwide warrants to You that for a period of thirty
(30)days following the initial purchase and delivery of the Software to You that the Software will
perform substantially in conformance with the Documentation. SolarWinds Worldwide does not
warrant that the Software will meet all of Your requirements or that the use of the Software will
be uninterrupted or error-free. The foregoing warranty applies only to failures in operation of the
Software that are reproducible in standalone form and does not apply to: (i) Software that is
modified or altered by You or any third party that Is not authorized by SolarWinds Worldwide; (ii)
Software that is otherwise operated in violation of this Agreement or other than in accordance
with the Documentation; or(iii) failures that are caused by other software or hardware products.
To the maximum extent permitted under applicable law, as SolarWinds' and its suppliers' entire
liability, and as Your exclusive remedy for any breach of the foregoing warranty, SolarWinds
Worldwide will, at its sole option and expense, promptly repair or replace any Software that fails
to meet this limited warranty or, if SolarWinds Worldwide is unable to repair or replace the
Software, refund to You the applicable license fees paid upon return, if applicable, of the
nonconforming item to SolarWinds Worldwide. The warranty is void if failure of the Software
has resulted from accident, abuse, or misapplication. Any replacement Software under this
limited warranty will be warranted for thirty(30)days.
EXCEPT AS EXPRESSLY STATED IN THIS SECTION, TO THE MAXIMUM EXTENT
PERMITTED UNDER APPLICABLE LAW, SOLARWINDS IS PROVIDING AND LICENSING
THE SOFTWARE TO YOU"AS IS"WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, TITLE, NON-INFRINGEMENT,AND FITNESS FOR A PARTICULAR
PURPOSE.
7. INTELLECTUAL PROPERTY INDEMNIFICATION. SolarWinds Worldwide will
indemnify and hold You harmless from any third party claim brought against You that the
Software, as provided by SolarWinds Worldwide to You under this Agreement and used within
the scope of this Agreement, infringes or misappropriates any U.S. patent, copyright, trademark,
trade secret, or other intellectual property rights of a third party, provided (i) use of the Software
by You is in conformity with the Agreement and Documentation;(ii)the infringement is not caused
by modification or alteration of the Software or Documentation; and/or (lii) the infringement was
not caused by a combination or use of the Software with products not supplied by SolarWinds.
SolarWinds Worldwide's indemnification obligations are contingent upon You: (i) promptly
notifying SolarWinds Worldwide in writing of the claim; (ii) granting SolarWinds Worldwide sole
control of the selection of counsel, defense, and settlement of the claim; and (iii) providing
SolarWinds Worldwide with reasonable assistance, information and authority required for the
defense and settlement of the claim. This Section states SolarWinds' entire liability(and shall be
Company's sole and exclusive remedy)with respect to indemnification to Company.
07012015
8. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT WILL SOLARWINDS, ITS DIRECTORS, OFFICERS,
AGENTS, SUPPLIERS AND LICENSORS, BE LIABLE TO YOU (WHETHER IN CONTRACT,
TORT(INCLUDING NEGLIGENCE) OR OTHERWISE) (1) FOR MORE THAN THE AMOUNT
OF LICENSE FEES THAT YOU HAVE PAID TO SOLARWINDS IN THE PRECEDING (12)
TWELVE MONTHS FOR THE APPLICABLE SOFTWARE OR(II) FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE,OR EXEMPLARY DAMAGES,
INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST BUSINESS OPPORTUNITIES,
LOSS OF USE OF THE SERVICE OFFERING, LOSS OF GOODWILL, BUSINESS
INTERRUPTION, LOSS OF DATA, LOST SAVINGS, OR OTHER ECONOMIC DAMAGE ,
ARISING OUT OF THIS AGREEMENT OR THE USE OR INABILITY TO USE THE
SOFTWARE OR DOCUMENTATION, EVEN IF SOLARWINDS OR A DEALER AUTHORIZED
BY SOLARWINDS HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Third Party Programs. To the extent the Software is bundled with third party software
programs; these third party software programs are governed by their own license terms,which
may include open source or free software licenses. Nothing in this Agreement limits an end
user's rights under, or grants the end user rights that supersede,the terms of any such third
party software.
10. CHOICE OF LAW AND VENUE. This Agreement shall be governed by the laws of the
State of T-eme and of the United States, without regard to any conflict of laws provisions, except
that the United Nations Convention on the International Sale of Goods shall not apply. The
parties agree that the provisions of the Uniform Computer Information Transactions Act shall not
apply to this Agreement. iaereby.coasetaudsdiet' o e cou s tf°r#I�e-s#a#e- ,
,�ed�[al rni irtc of TeX2�
11. COUNTERPARTS AND FACSIMILE SIGNATURE. This Agreement may be executed
in counterparts, each of which shall be deemed an original and all of which shall constitute
one and the same instrument. The Parties may exchange signature pages by facsimile and
such signatures shall be effective to bind the Parties.
12. COMPLETE AGREEMENT. This Agreement along with the Software Support and
Maintenance Terms and Conditions constitute the entire agreement between the Parties and
supersedes all prior or contemporaneous communications, agreements and understandings,
written or oral,with respect to the subject matter hereof including without limitation the terms of
any party or any purchase order issued in connection with this Agreement. If any provision of
this Agreement is held to be unenforceable, that shall not affect the enforceability of the
remaining provisions. This Agreement shall not be amended or modified except in a writing
signed by authorized representatives of each party.
13. RESTRICTED RIGHTS. SolarWinds'Software is provided to non-DOD agencies with
RESTRICTED RIGHTS and its supporting documentation is provided with LIMITED RIGHTS.
Use, duplication, or disclosure by the government is subject to the restrictions as set forth in
subparagraph"C"of the Commercial Computer Software--Restricted Rights clause at FAR
52.227-19. In the event the sale is to a DOD agency, the government's rights in software,
supporting documentation, and technical data are governed by the restrictions in the Technical
Data Commercial Items clause at DFARS 252,227-7015 and DFARS 227.7202. Manufacturer is
SolarWinds Worldwide, LLC, 7171 Southwest Parkway, Building 400, Austin, Texas 78735.
07012015
solarvvinds Quote
Page 1 of 2
Date 5/1/2016
Quote# QN674110
PO BOX 730720
Dallas TX 75373 Expires 5/15/2016
United States Currency USA
86p://So arWi Customer ID SW405079
8100
http:/ISolarWinds.com
End Customer SW405079 City of Kent
Bill To
Accounts Payable
City of Kent Quote To Address
220 4th Avenue South Information Technology
Kent WA 98032 City of Kent
United States 400 West Gowe Street
Suite 122
Kent WA 98032
United States
16341 SolarWinds Web Help 3 5/27/2016 5/27/2017 128.00 384.00
Desk Per Seat License
(1 to 5 named users)-
Annual Maintenance
Renewal
16345 SolarWinds Web Help 31 5/27/2016 5/27/2017 104.00 3,224.00
Desk Per Seat License
(31 to 40 named users)
-Annual Maintenance
Renewal
16158 SolarWinds Network 1 5/27/2016 5/27/2017 5,817.00 5,817.00
Performance Monitor
SLX(unlimited
elements-Standard
Polling Throughput)-
Annual Maintenance
Renewal
16335 SolarWinds User Device 1 5/27/2016 5/27/2017 657.00 657.00
Tracker UT5000(up to
5000 ports)-Annual
Maintenance Renewal
16123 SolarWinds Engineer's 1 5/27/2016 5/27/2017 409.00 409.00
Toolset Per Seat
License-Annual
Maintenance Renewal
16133 SolarWinds Server& 1 5/27/2016 5/27/2017 6,913.00 6,913.00
Application Monitor ALX
(unlimited
monitors-Standard
Polling Throughput)-
Annual Maintenance
Renewal
16148 SolarWinds Network 1 5/27/2016 5/27/2017 1,164.00 1,164.00
Configuration Manager
DL200(up to 200
nodes)-Annual
Maintenance Renewal
16163 SolarWinds NetFlow 1 5/27/2016 5/27/2017 3,384.00 3,384.00
Traffic Analyzer Module
for SolarWinds Network
Performance Monitor
SLX-Annual
Maintenance Renewal
16423 SolarWinds 1 5/1/2016 5/1/2017 2,276.00 2,276.00
s tla ii� P � t� � +d oi, a a � l rr. �x,� Quote
Page 2 of 2
Date 5/1/2016
Quota QN674110
PO BOX 730720
Dallas TX 75373
United States
866.530.8100
http://SolarWinds.com
Virtualization Manager
VM32 (up to 32 sockets)
-Annual Maintenance
Renewal
Keep your maintenance up-to-date to access Tech Support„ FREE product updates/version Subtotal 24,228.00
upgrades(including all major and minor version releases), customer only product training, and Tax Total 2,301�66
exclusive access to product pre-releases. Total $26,529.66
1, If you previously ordered through a So9afflinds Partner and would like to order through that
partner again, please forward this quote to them for processing.
2.Email your company Purchase Order to maintenance@solarwinds.com-or-fax your order to
one of the following: US 512.857.0125, Outside the US+353 21 238 0232.
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