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Home My WebLink AboutIT16-187 - Original - Comcast Business - SOA for City Hall Circuit (5) Static IP Addresses - 04/29/2016 Records Management 11��Icrll ' KENT yy ocument CONTRACT COVER SHEET This is to be completed by the Contract Manager prior to submission to City Clerks Office. All portions are to be completed. If you have questions, please contact City Clerk's Office. Vendor ea Comcast Business `vendor Number: P-CARD JD Edwards Number Contract umber: Mu—ivi This is assigned by City Clerk's Office Project Name: Cyr cast SOA for City Hall Circuit Description: ❑ Interlocal Agreement ❑ Change Order ❑ Amendment Jz Contract El Other: Contract Effective date: 4/29/16 Termination Date: 4/28/19 Contract Renewal Notice (Days): Number of days required notice for termination or renewal or amendment Contract Manager; James Endicott Department; IT Contract Amount: 129.85 monthly reoccurring ApprovalAuthority: (CIRCLE ONE) Department Director Mayor City Council Detail: (i.e. address, location, parcel number, tax id, etc.): (5) Static IP Addresses As of: 08/27/14 DocuSi n Envelope ID:F1FD5B4D-078E-4E2A-A570.4566A6CBA651 C:UQM ASI BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: City of Kent ID#:14697089 CUSTOMER INFORMATION Service Location Address 1 220 4TH AVE S City KENT Address 2 FL 2ND Slate WA Primary Contact Name James D Endicott ZIP Code 98032 Business Phone (253)856-4620 County Cell Phone Email Address jendicott@kentwa.gov Pager Number Primary Fax Number Technical Contact Name James D Endicott Tech Contact On-Site? Yes Technical Contact Business Phone (253)856.4620 Technical Contact Email jendicott@kentwa.gov Property Manager Contact Name Property Mgr.Phone COMCAST BUSINESS SERVICES Selection X Business Voice Business Internet X Business TV Service Term(Months) 36 COMCAST BUSINESS SERVICES DETAILS Business Voice* Comcast Business Packages VOICE SELECTIONS Quantity Unit Cost Total Cost package Name: West:SP SID25-$10 3yr Full Feature Voice Lines 0 PACKAGE DESCRIPTION 4+Lines $10 MRC Discount off Business Internet Deluxe 25($99.95)for discounted rate Basic Lines 0 of$89.95.Single Play of Business Internet required.BI MRC rolls to rate card Fax Lines end of original term.3yr term required.Taxes,Usage,Fees,Equip are Extra Toll Free Numbers Equipment Fee VOICE OPTIONS Selection X Total Cost Voicemail 0 Business TV* Enhanced Ustin s TV SELECTIONS Selection(X) Total Cost Auto-Attendant Basic Select Information&Entertainment Variety •Voice offers&options not available in all markets. Standard Business Internet* Preferred INTERNET SELECTIONS Selection(X) Total Cost Music Choice Standalone Starter TV OPTIONS Selection Total Cost Preferred Sports Pack— Other Detuxe 25 X $99.95 Music Choice W/Comcast Business Equipment Fee X $14.95 Canales Selecto Other Programming 'Business Internet speed bar selections not available In all markets. Other Programming Other Programming INTERNET OPTIONS I Selection(X)_1 Total Cost I 1V OUTLETS Quantity Unit Cost Total Cost Web Hosting Additional Outlets HD Outlet Charges Static IP V4N6-5 X $24.95 VYI-Fi mini mDTAfmDTA Type #of Outlets NRC MRC •Not av iilablo In homo offices or public view ostabtishmonts.N sotoctions&options not available in all •Internet selections&options not available in all markets markets. Customer acknowledges and understands Customer may be responsible for additional music licensing or copyright fees for music contained in any or all of the Services,including.but not limited to Video and/or Public View Video. -Available for Standard&Preferred TV offers only. OrterForm Version v31 Page 1 of 5 DocuSign Envelope ID:F1FD5B4D-078E-4E2A-A570.4566A6CBA651 C OMC:Ab I BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: City of Kent ID#:14597089 COMCAST BUSINESS TOTAL SERVICE CHARGES Comeast Business Selection X Quantity Unit Cost Total Cost Installation Fee X $49.00 $49.00 Total Monthly Service Charge $139.85 Voice Activation Fee' Auto-Attendant Setup Fee Promotional Code(if applicable) Voice Jack Fee Discount On Intemet(if applicable) 10 Toll Free Activation Fee Discount On Video(if applicable) -Directory Listing Suppression Fee Discount On Voice(if applicable) •Per line activation fee.up W fourryC)line maximum charge Total Discount $10.00 Total Installation Charges:* $49.00 Total Recurring Monthly Bill:* $129.85 Does not include Custom Installation Fees. 'Applicable federal,state,and local taxes and fees may apply. GENERAL SPECIAL INSTRUCTIONS OrderFonn Version v31 Page 2 of 5 DocuSign Envelope ID:F1FD5B4D-07BE-4E2A-A570-4566A6CBA651 WIAC:A51 BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: City of Kent ID#:14597089 COMCAST BUSINESS INTERNET CONFIGURATION DETAILS Transfer Existing Comcast.net Email INo I Equipment Selection I D3.0 IP Gateway Number of Static IPs' 15 1 Business Web Hosting No If 5 or more Static IPs are requested a STATIC IP JUSTIFICATION FORM is required. COMCAST BUSINESS TV CONFIGURATION DETAILS Outlet Details Location Outlet Type Additional Comments: Outlet 1-Primary Outlet 2-Additional Outlet 3-Additional Outlet 4-Additional OUTLETS 9&UP QUANTITY Outlet 5-Additional Digital Outtet 6-Additional HDTV Outlet 7-Additional DTA Outlet 8-Additional COMCAST BUSINESS VOICE CONFIGURATION DETAILS Phone# Type Voicemail Customer Equipment Phone System Type(Key System.PBX,Other Phone System Manufacturer Fax Machine Manufacturer Alan,System Vendor Point of Sale Device Telco Closet Location Hunt Group Configuration Details Hunt Group Features Requested(YeSINO) Hunt roup Configuration Type Hunt Group Pilot Number Toll Free# Calling Origination Area Associated TN Directory Listing Details Directory Listing(Pmr nsa.rm-vwranaa.un—) Additional Voice Details Directory Listing Phone Number aller ID(Yes/No) Directory Listing Display Name aller ID Display Name(max 15 char.) DA1DL Header Text Information International Dialing(Yes/No) No DA/DL Header Code Information all Blocking(Yes/No) Standard Industry Code Information to-Attendant(Ye51No) No OrderForm Version v31 Page 3 of 5 DocuSign Envelope ID:FtFD5B4C-078S.-4E2A-A570-4565AGCBA651 C UMC AF )I BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name:, City of Kent ID#:14597089 CUSTOMER BILLING INFORMATION Billing Account Name City of Kent City KENT Billing Nance(3rd Party Accounts) State WA Address 1 220 4TH AVE S ZIP Code 98032 Address 2 Billing Contact Email tsmith@kentwa.gov Billing Contact Name Lynette Smith Billing Contact Phone (253)856-4.862 Tax Exempl7" No Billing Fax Number "!f yes,please provide and attach tax exemption certificate- AGREEMENT 1.This Comcast Business Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management,LLC and its operating affiliates("Comcast")will provide the Services to Customer.This Comcast Business Service Order Agreement consists of this document("SOA"),the standard Comcast Business Terms and Conditions("Terms and Conditions"),and any jointly executed amendments("Amendments")„collectively referred to as the"Agreement".In the event of inconsistency among these documents,precedence will be as follows:(1)Amendments,(2)Terms and Conditions,and(3)this SOA.This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA.The Agreement shall terminate as set forth in the Terms and Conditions(http:libusiness.comra5t.com/terms-conditions/index.aspx).All capitalized tercels not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions.Use of the Services is also subject to the then current High-Speed Internet for Business Acceptable Use Policy located at http://business.comcast.com/terms-conditions/index.aspx(or any successor URL),and the then current High -Speed Internet for Business Privacy Policy located at http:/ibusiness.comoa,st.com/terms-conditions/index.aspx(or any successor URL),both of which Comcast may update from time to time. 2.Each Comcast Business Service("Service")carries a 30 day money back guarantee.If within the first thirty days following Service activation Customer Is not completely satisfied,Customer may cancel Service and Comcast will issue a refund for Service charges actually paid by Customer,custom installation,voice usage charges,and optional service fees excluded.In order to be eligible for the refund, Customer must cancel Service within thirty days of activation and return any Comcast-provided equipment in good working order.In no event shall the refund exceed$500,00, If you use the service in the first 30 days,you will be refunded your subscription fees,but charged the applicable one-time fee, 3.IF CUSTOMER IS SUBSCRIBING TO COMCAST"S BUSINESS VOICE SERVICE,I ACKNOWLEDGE RECEIPT AND UNDERSTANDING OF THE E911 NOTICE: E911 NOTICE Comcast Business Voice service(„Voice")may have the E911 limitations specified below: In order for 911 calls to be properly directed to emergency services using Voice,Comcast must have the correct service address for the Voice Customer.If Voice is moved to a different location without Comcast's approval,911 calls may be directed to the wrong emergency authority,may transmit the wrong address,and/or Voice(including 911)may fail altogether. Vance uses electrical power in the Customer's premises.If there is an electrical power outage„911 calling may be interrupted if the battery back-up in the associated multimedia,terminal adapter is not installed,fails,or is exhausted'after several hours. •Voice calls„including calls to 911,may not be completed if there is a problem with network facilities,including network congestion, network/equipmenUpower failure,or another technical problem. •Comcast will need severa€business days to update a Customer service address in the E911 system.All change requests and questions should be directed to 1-800-391-3000.USE OF VOICE AFTER DELIVERY OF THIS DOCUMENT CONSTITUTES CUSTOMER ACKNOWLEDGEMENT OF THE E911 NOTICE ABOVE. 4.To complete a Voice order,Customer must execute a Comcast Letter or Authorization("LOA")and submit it to Comcast,or Comcast's third party order entry integrator,as directed by Comcast. 5.New telephone numbers are subject to change prior to the install.Customers should not print their new number on stationery or cards until after the install is complete. 0.Modifications:At modifications to the Agreement,if any,most be captured in a written Amendment,executed by an authorized Comcast Senior Vice President and the Customer.All other attempts to modify the Agreement shall be void and non-binding on Comcast.Customer by signing below„agrees and accepts the Terms and Conditions of this Agreement. CUSTOMER SIGNATURE FOR COMCAST USE ONLY By signing below,Customer agrees and accepts the Terms and Conditions of Sales Representative: Bryan Le this Agreement.General Terms and Conditions can be found at htlp,llbusiness.comcast.mrrVierms-conditions/index.aspx. Sales Representative Code: 4098 i Signatur . Sales Manager/Director Name: Wa de Marlin Print: amen Endicott Sales Manager/Director Approval: Title: Technical services manager Daisiom West Date: Lead ID: 14597069 DrderForm Version v31 Page 4 of 5 DowSign Envelope ID:F1FD584D-078E-4E2A-A570-4566A6CBA651 UUMC:Ab I BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: City of Kent ID#:14597089 IP Justification Form Comcast conforms to the North American IP Registry(AKIN)policies regarding IP address allocation. As part of its standard service,Comcast will assign the amount of IP addresses that our customers can justify.Use this form for initial assignments as well as augments. Written justification for any IP address blocks requested is required so that Comcast can demonstrate to ARIN that IP addresses allocated to us is being used efficiently.If you have any questions about the IP assignment polity or process,please refer to the IP Address Assignment Policy and Procedures,and RFC 2050 http:llwww.iett.org/rfcJrfc2050.txt.Please complete the form below and submit it to your Comcast sales representative. Comcast follows the American Registry for Internet Numbers policy for the Shared Whois project.For more information please go to https:/Avww.arin.neUpolicy/nrpm.html. Customer Site Technical Contact Location City of Kent-L-7257201 1 Name(First Last) James D Endicott 3a Street 220 4TH AVE S 2a Title 3b RnVSte/FI FL 2ND 2b Phone# 253 856-4620 3c City,Stale Zip KENT,WA 98032 2c Email Endicott kentwa. ov 3d Phone# 253 856-4620 2d Note:If more than one domain,use first domain 4.Domain Name: registered. 5.Do you have previously assigned addresses from Comcast?: 0 Yes E3 No 5b.If yes,what addresses were assigned?: 6.Number of IP addresses requested/needed within 6 months: Note:If your organization already has IP space assigned, 5 you must utilize Bak before applying for 7.Use the following Network Table to describe your IP assignments within the next six months. THIS IS REQUIRED IP Number IP Address If known Below,provide a description of use for each IP requested 1 VPN 2 VPN 3 VPN 4 VPN 5 Connection for Testing I verify that I am authorized to represent the organization below and that the above information is true and correct.I understand that Internet Protocol Version 4 address space is limited and that users of the Internet are responsible for conserving address space and ensuring that space is utilized efficiently. Print Name games D. Endicott Title Technical Services Manage Organization City of Kent Phone#(day)(253)856-4620 Email jendicatt@kentwa.gov Fax OrderForm Version v31 Page 6 of 5