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HomeMy WebLinkAboutIT13-154 - Original - Verizon Wireless - PD Modem 4G Upgrade - 04/11/2013 City of Kent 111'I'l,�llwveless GSA-Federal Supply Schedule Purchase Order Date April 11,2013 Vendor. Venzon Wireless Address- 7600 Montpelier Road Laurel,MD 20723 Email VZWFederal Implementations onWireless corn Phone 1800.5616227 FAX Authorized By: Signature of Authorized Officia Printed or typed name Mike Carrington Printed or typed title-rr Director Contact Information: Email address QPalmer@kentwa.gov Phone number: FAX number: / Billing Information. City of Kent I D '' `U�tµ r " 220 4th Ave S Kent. WA 98032 1 0000 Payment Terms Net 30 Description of Cellular service on the accounts listed below(or attached)totaling 120 units in accordance with Goods/Services; the rate plans and terms and conditions now or in the future applicable to each of such lines Pricing pursuant to GSA Federal Supply Schedule Number GS-35F-0119P, Rate Plan(s) Various Rate Plans Equipment N/A Term. 411,2013 for 12 months through 4/10/2014 (month)(day) (#) (year) Funds Authorized Monthly Access Fees for service on 120 Lines(Estimated) $5,000 Equipment charge(s)on NIA Lines(Estimates) $N/A Total Access and Equipment Fees on 120 lines(Estimate) $60,000 Plus applicable fees,taxes and charges Contract#: GSA Federal Supply Schedule Contract Number GS-35F-0119P Equipment None of th uipment listed are products listed on GSA Federal Supply Schedule Contract No.GS- (Open Market) 35F-01 A-4, vices and or accessories are"Open Market'items Miscellaneous Sp afy hones,De rvery,Etc Customer Acceptance. Signat a Date: ✓' I For Verizon Wireless Internal use only:Approval: Dabe Verizon Wireless National Government Sales &Operations 7600 Montpelier Road Laurel, MD 20723 800-295-1614 AUTHORIZED FEDERAL SUPPLY SERVICE INFORMATION TECHNOLOGY SCHEDULE PRICELIST GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICES General Services Administration, Federal Supply Service Cellular/PCS Voice Services Contract Number: GS-35F-0119P Period Covered by Contract: December 03, 2003 through December 02, 2013 Modification: 21 Special Item No. 132-53 Excluding local and long distance voice, data, Wireless Services (FPDS Code video and dedicated transmission services which D304): are NOT mobile Venzon Wireless has provided service to the Federal sector for over 20 years We have a dedicated National Government Sales Organization that is focused on meeting the needs of the Government customer Our established relationships and service reputation have assisted in expediting and facilitating wireless solutions for the government customer http//www venzonwireless com/gout Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage' System Agencies can browse GSA Advantage' by accessing the Federal Supply Service's Home Page via the Internet at http 11www fss qsa qov/ veriLanwireless Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B-REFRESH#31 (Issued 1/15/2013) Page 1 of 33 TABLE OF CONTENTS Information for Ordering Activities 1.Geographic Scope of Contract 3 2.Ordering Address and Payment Information 3 Verizon Wireless Authorized IT Schedule 1 Venzon Wireless Overview 4 2.Wireless Calling Plans 6 Information for Ordering Activities 1.Liability for Injury or Damage 27 2 Statistical Data for Government Ordering Office Completion of Standard Form 279 27 3.FOB Destination 27 4.Delivery Schedule 27 5 Discounts 27 6 Trade Agreements Act of 1979 27 7.Statement Concerning Availability of Export Packing 27 8,Small Requirements 27 9.Maximum Order 27 10 Ordering Procedures For Federal Supply Schedule Contracts 28 11.Federal Information Technology/Telecommunication Standards Requirements 28 12.Contractor Tasks/Special Requirements(C-FSS-370)(Nov 2001) 28 13 Contract Administration for Ordering Activities 29 14 GSA Advantage 29 15 Purchase of Open Market Items 29 16,Contract Commitments,Warranties and Representations 29 17.Overseas Activities 30 18 Blanket Purchase Agreements 30 19 Contractor Team Arrangements 30 20,Installation,Deinstallation,Reinstallation 30 21.Section 508 Compliance 31 22 Prime Contractor Ordering From Federal Supply Schedule 31 23.Insurance-Work on a Government Installation(Jan 1997)(FAR 52 228-5) 31 24 Software Interoperability, 31 25 Advance Payments 32 Terms and Conditions 132-53 Wireless Service 32 Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-8—REFRESH#31 (Issued 1/15/2013) Page 2 of 33 INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS SPECIAL NOTICE TO AGENCIES- Small Business Participation SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules,and to report accomplishments against these goals For orders exceeding the micro purchase threshold, FAR 8 404 requires agencies to consider the catalogs/pncelists of at least three schedule contractors or consider reasonably available information by using the GSA AdvantagelTM on-line shopping service (www fss.gsa gov) The catalogslpncehsts, GSA AdvantageiTm and the Federal Supply Service Home Page(www fss gsa gov) contain information on a broad array of products and services offered by small business concerns This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pncelists for a best value determination For orders exceeding the micro purchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement 1. Geographic Scope of Contract: The geographic scope of this contract is the 48 contiguous states,the District of Columbia and Hawaii 2. Contractor's Ordering Address and Payment Information: Ordering Address: Payment for Services Verizon Wireless Verizon Wireless Government Support Center P.O.Box 17464 7600 Montpelier Road Baltimore, MD 21297-1464 Laurel, MD 20723 Contractors are required to accept credit cards for payments equal to or less than the micro purchase threshold for oral or written delivery orders Credit cards will be acceptable for payment above the micro-purchase threshold In addition, bank account information for wire transfer payments will be shown on the invoice Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 111512013) Page 3 of 33 VERIZON WIRELESS OVERVIEW Verizon Wireless owns and operates the nation's most reliable wireless network Headquartered in Basking Ridge,NJ,Verizon Wireless is a joint venture of Venzon Communications(NYSE VZ)and Vodafone(NYSE and LSE VOD) A leader in wireless voice and data services,the company • Owns and operates the nation's largest 4G LTE network Launched in December 2010,the Venzon Wireless 4G LTE network is available to more than 250 million people—nearly 80%of the population—in 419 markets across the country • Built the nation's first wide-area wireless broadband network • Delivered the nation's first wireless consumer 3G multimedia service • Offers global voice and data services in more than 200 destinations around the world Facts-at-a-Glance • Wireless Phone Customers—108 Million,including 92 2 Million Customers and 16.5 Million other connections • Employee Population— nearly 73,500 • Annual Revenue 2011 —$75 9 Billion(USD) • US Market Coverage Our network covers approximately 290 million people, nearly the entire United States population,all of the Top 100 most populated U S. metropolitan areas • Company Stores and Kiosks—more than 1,900 • Digital Network Technology — Fourth generation (4G) Long Term Evolution (LTE) network, Code Division Multiple Access(CDMA) • 175+switching centers ensure reliable and consistent call quality Headquarters—Basking Ridge,NJ o Area Headquarters* Northeast—Morristown, NJ • Midwest—Schaumburg,IL • South—Alpharetta,GA West—Irvine,CA • There are 39 crisis management teams in place across the company,including more than 1,300 leadership employees from the Regions,Areas,and Headquarters Each team is responsible for managing the Verizon Wireless response to a crisis in its geography or building • Mobile Broadband customers in enhanced broadband wireless coverage areas can expect average download speeds of 600 kilobits per second(kbps)to 14 megabits and average upload speeds of 500-800 kbps As of June 2007, Rev A technology was available throughout the entire EV-DO network The company's 3G (third generation)network—the nation's largest and most reliable—is now available to more than 290 million people across the country • Venzon Wireless owns and operates the nation's largest 4G LTE network Launched in December 2010,the Venzon Wireless 4G LTE network covers more than 200 million people in more than 200 markets across the U S By the end of 2012 the company's 4G LTE network covered more than 260 million people in 400 markets across the country. Customers can expect average data rates of 5 to 12 megabits per second on the downlink and 2 to 5 megabits on the uplink, speeds up to 10 times faster than the company's 3G network Data Services—Verizon Wireless offers Mobile Broadband and National Access for staying connected coast to coast on laptops, smartphones and other devices, V Cast for video clips and other multimedia services, V Cast Mobile TV for broadcast and cable television live content and programming,and Get It Now for text and picture messaging,news alerts and more • TXT Messaging,Venzon Wireless'two-way short messaging service, is available nationwide • Customer Service representatives take ownership of customer issues to deliver quick resolution. Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 4 of 33 Verizon Wireless' Network Verizon Wireless'commitment to quality is evident in our ongoing investment in the expansion and enhancement of our network We are committed to providing our customers with access to the most reliable wireless network in the country To this end, Venzon Wireless has invested more than$70 billion in our network since it was formed in 2000-on average more than$6 billion every year-to increase the coverage and capacity of its premier nationwide netwoi k and to add new services This investment has broadened the scope of our network coverage while increasing the reliability and capability of the wireless services we provide to our customers Verizon Wireless operates the nation's most reliable and largest wireless voice and 313 data network In December 2010, we launched the world's first large-scale 4G LTE network-the fastest and most advanced 4G network in America CDMA Technology Verizon Wireless'CDMA technology offers the following advantages over other technologies. • CDMA technology is one of the most spectrally-efficient digital standards available Increased spectrum capacity means more calls are completed and fewer calls are dropped • Your calls are more likely to connect on the Verizon Wireless network due to the increased capacity of CDMA CDMA digital technology assigns each conversation a code, rather than a separate frequency or channel CDMA can accommodate multiple conversations on a single channel, making it easier for calls to connect • CDMA employs coding technology that provides improved voice quality while virtually eliminating static and cross talk It also provides a"soft hand-off'capability that makes hand-offs from one cell tower to another virtually unnoticeable • CDMA technology also provides privacy and security by converting speech into code and transmitting it in a random sequence. Our CDMA technology has enabled Verizon Wireless to provide the nation's most reliable nationwide wireless broadband network Our Mobile Broadband data service, powered by our CDMA2000 Evolution-Data Optimized (EV-DO) network, has typical speeds of 600 Kbps-1 4 Mbps Mobile Broadband enables your remote workers and road warriors to quickly download files and view email attachments Mobile Broadband CDMA technology also provides authentication and data protection and is compatible with many virtual private networks Mobile Broadband is presently available to more than 289 million people in 264 major metropolitan areas and 269 airports in the U S and in certain parts of Canada and is expanding coast-to-coast And when travelling outside our Mobile Broadband coverage area, our service is seamlessly backward compatible with our high-speed wireless third-generation(3G)1xRTT national network service that provides typical data throughput speeds of 60-80 Kbps We offer EV-DO Rev A throughout our Mobile Broadband footprint EV-DO Rev A is backwards compatible with EV-DO Rev,0 This is important because it means that EV-DO Rev 0 capable equipment that is currently in use will not lose functionality due to deployment of EV-DO Rev A technology LTE Technology We chose LTE as the technological foundation for our 4G wireless broadband network We believe that LTE offers a number of significant technological and business advantages over other 4G technologies that make it a superior networking standard Our customers want to be truly untethered with advanced communication devices that provide a similar experience as found in today's wired networks-you want to be able to communicate in new and innovative ways whenever and wherever you choose around the globe For these reasons, we believe LTE is the best technology with the global scale needed to deliver such experiences Choosing the 700 MHz frequency as the basis of the Verizon Wireless 4G LTE network results in a longer range from the base station, compared with systems operating at 2 5 GHz or 3 5 GHz LTE offers your mobile employees better coverage as they travel by providing seamless handover and roaming for true mobility LTE has strong and widespread support from the mobile industry,including support from a majority of the industry's key players. Many vendors will enable operator transition to LTE in a progressive,scalable,and cost-effective way—protecting investments in existing technologies made by today's GSM and CDMA carriers Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B-REFRESH#31 (Issued 111512013) Page 5 of 33 WIRELESS CALLING PLANS Choicesm for • • • Plans The calling plans below reflect the monthly access charge discount No additional discounts apply AC for Government Voice Calling Plans: 100 Voice 2100 Voice 400 Voice 600 Voice li Minutes minutes Minutes Minutes Domestic Anytime Voice Minutes Per 100 200 400 600 1000 Month Monthly Access Charge(non-pooled NA NA $26 91 $39,41 $50 96 minutes Monthly Access Charge(pooled minutes) $26 24 $28.84 $41 34 $52 88 NA Up to 10 numbers Friends&Family for Government for entire account,not per user Overage Rate $0 25 per minute Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Included Domestic Text/PIX/FLIX 200 per month Messages Unlimited Domestic Push-to-Talk $2 00 additional per user,per month Domestic Long Distance Included NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features and oAbons. America's • • Business 11 Calling ' the callin tans below reflect the monthly access charge discount No additional discounts ap ly VoiceAC for Business g Plans 450 Voice 900 Voice 1 • 11 11 Domestic Anytime Minutes Per Month 450 900 1350 2000 4000 Domestic Monthly Access Charge(non-pooled $29 99 $44 99 $59 99 $74 99 $112 49 minutes Domestic Monthly Access Charge(pooled minutes $33 74 $48 74 $63 74 $78 74 $116 24 Overage Rate $0 25 per minute Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Domestic Long Distance Rate Included Unlimited Push to Talk $2 00 additional per user, per month NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features and options Nationwide Unlimited Calling Plan The calling plans below reflect the monthly access charge discount No additional discounts apply America's Choic&,11 for Government Voice Flat Rate Plan Monthly Access Charge $52 49 Domestic Anytime Voice Minutes Per Month Unlimited Domestic Night&Weekend Minutes Per Month Unlimited Domestic Mobile to Mobile Minutes Per Month Unlimited Domestic Long Distance Included Data Sent&Received" $1 99/MB per data package NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features and options." Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 6 of 33 Choicesm for • Voice Plans The calhn plans below reflect the monthly access charge discount No additional discounts a I Choice2Pl for • - Additional Line Voice Monthly Access Charge $14 99 Domestic Anytime Voice Minutes Per Month 0 Minutes Minutes can share minutes from voice and/or voice&data bundle plans Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Included Domestic TexVPIX/FLIX Messages 100 per month Voice Per Minute Rate $0 25 per minute Domestic Long Distance Included America's Choice�,1,4 for Government Additional Line Voice&Push to Talk Plan Monthly Access Charge $17 99 Domestic Anytime Voice Minutes Per Month 0 Minutes Minutes can share minutes from voice and/or voice&data bundle plans Domestic Unlimited Push to Talk Included Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Included Domestic TeXUPIXIFLIX Messages 100 per month Voice Per Minute Rate $0 25 per minute Domestic Long Distance Included NOTE:No more than 50%of plans on a single account can be placed on the Additional Line Voice or Additional Line Voice& Push to Talk plans America's Choicesm for Government Voice Flat Rate Plan: GSA-FSS Subscribers Only The calling plans below reflect the monthly access charge discount No additional discounts apply America's • for • Voice Monthly Access Charge $1199 Domestic Anytime Voice Minutes Per Month 0 Minutes Voice Per Minute Rate $0 25 per minute Domestic Long Distance Included NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features and options. WIRELESS VOICE & DATA BUNDLED PLANS (Domestic) America's Choicesll for Government Voice & Data Plans The callira olans below reflect the monthly access charge discount No additional discounts ap 00 Minute .II Mi lute 1000 Minute Domestic •r Government VoiceData Plans: Voice/DataVoicelData Domestic Anytime Voice Minutes Per Month 400. 600 un le Voice/Data . Bundle1D00 Monthly Access Char e(non-pooled minutes) $45,15 $58 64 $7019 Monthly Access Charge(pooled minutes) $48 07 $60 57 $7211 Overage Rate $0 25 per minute Domestic Data Allowance for Email Unlimited Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Fnends&Family for Government Up to 10 numbers For Entire Account,Not Per User Domestic Text/PIX/FLIX Messages Unlimited NationalAccess Roaming $0 002 per Kilobyte Unlimited Domestic Push to Talk Included device dependant) Domestic Long Distance Included NOTE: See attached Calling Plan and Feature Details for important informabon about calling plans,features and options Subject to the Mobile BroadbandAccess terms and conditions,additional terms and conditions apply to Unlimited,Megabyte(MB) PDA and BlackBerry Plans Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-8—REFRESH#31(Issued 1/1512013) Page 7 of 33 America's Choiceslvfor Government Choice Voice & Data Plans The calling lans below reflect the month1v access charcie discount No additional discounts aAC for Government Choice Voice& p 0 100 Minute Data Plans: 450 Minute Bundle Bundle Bundle Domestic An ime Voice Minutes Per Month 450 1350 4000 Monthly Access Charge(non-pooled minutes $59 99 $82 49 $127 49 Monthly Access Charge(pooled minutes $63 74 $86 24 $131 24 Overage Rate $0 25 per minute Domestic Data Allowance for Email Unlimited Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited NationalAccess Roaming $D 002 per Kilobyte Unlimited Domestic Push to Talk Included(device dependant) Domestic Long Distance Included NOTE- See attached Calling Plan and Feature Details for important information about calling plans, features and options Subject to the Mobile BroadbandAccess terms and conditions, additional terms and conditions apply to Unlimited, Megabyte (MB),PDA and Bla kBeny Plans (Global) AmericaFs Choicesm for Government Voice & Global Data Plans The calling plans below reflect the monthly access charge discount No additional discounts apply 00 Minute .11 Minute 1000 Minute BundleAC for Government Voice&Global Data Plans: Vol Data VoicelGlobal Data Voice/Global Data BundleBundle Domestic Anytime Voice Minutes Per Month 400 600 1000 Monthly Access Charge(non-pooled minutes $61 53 $74 03 $85 57 Monthly Access Charge(pooled minutes $63 45 $75 95 $87 49 Overage Rate $0 25 per minute Domestic&Global Data Allowance for Email Unlimited Domestic Night&Weekend Minutes Unlimited Domestic Mobile to Mobile Minutes Unlimited Friends&Family for Government Up to 10 numbers For Entire Account, Not Per User Domestic TexYPIVFLIX Messages Unlimited NationalAccess Roaming $0 002 per Kilobyte Unlimited Domestic Push to Talk Included(device dependant Domestic Long Distance Included NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options Subject to the Mobile BroadbandAccess terms and conditions, additional terms and conditions apply to Unlimited, Megabyte (MB),PDA and BlackBerry Plans WIRELESS DATA PLANS (Domestic) BlackBerry/Smartphone (No Voice Minutes) Data Plan The calling plans below reflect the monthly access charge discount No additional discounts apply Data-Only Plan Monthly Access Charge $33 65 Domestic Data Allowance for Email Unlimited Domestic Mobile to Mobile Minutes Unlimited Domestic Anytime Voice Minutes Per Month 0 Minutes Overage Rate $0 12 per minute Domestic Text/PIX/FLIX Messages Unlimited NationalAccess Roaming $0 002 per Kilobyte Unlimited Domestic Push to Talk Included(device dependant Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions, additional terms and conditions apply to Unlimited, Megabyte(MB), PDA and BlackBerry Plans Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B-REFRESH#31 (Issued 1/15/2013) Page 8of33 (Domestic) BlackBerryiSmartphone (Shared Minutes) Data Plan The callinq plans below reflect the monthIv access chance discount No additional discounts a Shared Minute Data Month) Access Charge $3499 Domestic Data Allowance for Email Unlimited Domestic Mobile to Mobile Minutes Unlimited Domestic Anytime Voice Minutes Per Month 0 Minutes Minutes can share from voice and/or voice&data bundle plans Overage Rate $0 25 per minute Domestic Text/PIX(FLIX Messages Unlimited NationalAccess Roaming $0 002 per Kilobyte Unlimited Domestic Push to Talk Included device dependant) Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions, additional terms and conditions apply to Unlimited, Megabyte (MB), PDA and BlackBerry Plans. No more than 50% of plans on a single account can be placed on the Blackberry/Smartphone Shared Minute plan (Global) BlackBerry/Smartphone (No Voice Minutes) Data Plan The callinq.Dians below reflect the monthlv access char a discount No additional discounts a Data-OnlyGlobal BlackBerry/Smartphone Monthly Access Charge $49 03 Global Data Allowance for Email Unlimited Domestic Data Allowance for Email Unlimited Domestic Mobile to Mobile Minutes Unlimited Domestic Anytime Voice Minutes Per Month 0 Minutes Domestic Voice Rate $0 12 per minute Domestic Text Messages Unlimited NationalAccess Roaming $0 002 per Kilobyte Unlimited Domestic Push to Talk Included(device dependant) Domestic Long Distance Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions, additional terms and conditions apply to Unlimited, Megabyte MB),PDA and BlackBerry Plans Mobile BroadbandAccess Calling Plan A discount has been applied and this plan is not eligible for any further discounts Mobile Broadband Discounted Monthly Access Fee $39 99 Domestic Data Allowance for Email and Internet/Intranet Browsing Unlimited Overage Rate Per KB NA National-Access Roaming $0 002 per Kilobyte Domestic Long Distance' Included NOTE: Subject to the Mobile BroadbandAccess terms and conditions, additional terms and conditions apply to Unlimited, Megabyte(MB), PDA and BlackBerry Plans Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/1512013) Page 9 of 33 VZAccess Calling Plans • 1 ob A discount has been aDolied and this plan is not eligible for any further discounts Monthly Access Fee ,$97 49 Domestic MB Allowance Unlimited U S and Canada Global MB Allowance—Tier 1 100 MB in Tier 1 countries Data Overage—Tier 1 $0 005 per kilobyte in Tier 1 countries NationalAccess Roaming International —Tier 2 $0 020 per kilobyte(beyond Tier 1 countries Australia, Bahamas,Belarus, Belgium, Bermuda, Czech Republic, Dominican Republic,France, Germany,Greece, Guam, Hungary, Ireland, Tier 1 Countries Israel, Italy, Korea,Liechtenstein, Malta, Mexico,Mongolia, New Zealand, Portugal,Romania,Spain,Sweden,Switzerland,The Netherlands,United Kingdom Tier 2 Countries Rest of World Home Airtime Ratet $0 25 per minute Domestic Long Distance Included Notes: Current NationalAccess, BroadbandAccess and GlobalAccess coverage details can be found at www verizonwireless com See attached Calling Plan and Feature Details for important information about calling plans, features and options tHome Airtime Rate applies to voice calls, IS-95 and other non-NationalAccess data usage in the United States "GlobalAccess unlimited MB allowance applies to BroadbandAccess and NationalAccess usage within the United States and Canada as well as an allowance of 100MB ($0 005iKB overage rate)in Tier 1 Countries,and an allowance of OMB($0 030/KB) in Tier 2 Countries '"Subscribers to NationalAccess and BroadbandAccess Unlimited plans using Global PC Cards may also add GlobalAccess Pay-Per-Use at$0.0021KB in Canada,$0 020/KB in Tier 1 Countries,and$0 030/KB in Tier 2 Countries Mobile BroadbandAccess Connect/Hot Spot Feature Plans Discount has alread been a lied as indicated herein and is not eligible for an further discount, Optionaleatu •- -.a g For Unlimited VZEmatl Optional Feature $10 00 Subscribers(with a voice&unlimited data plan) For Unlimited VZEmatl Calling Plan Subscribers $15 00 Unlimited $0 002 per Kilobyte (with an unlimited data-only plan) NOTE: Subject to the Mobile BroadbandAccess terms and conditions; additional terms and conditions apply to Unlimited, Megabyte(MB),PDA and BlackBerry Plans Global Mobile Broadband ConnecVHot Spot Feature Plans The Qlans below reflect the monthly access charge discount No additional discounts apply (MexicoMonthly Access Monthly Allowance Rate After Allowance Rate After Allowance &Rest of the Charge (Canada) $22 50 50 Megabyte S2 00 Per MB $5 00 Per MB $52 50 150 Megabyte $2 00 Per MB $5 00 Per MB $93 75 300 Megabyte $2 00 Per MB $5 00 Per MB Note: Current NationalAccess, and Mobile Broadband coverage details can be found at www venzonwireless com Venzon Wireless Calling Plan and Features Details apply Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-13—REFRESH#31 (Issued 1115/2013) Page 10 of 33 (Domestic) Smartphone Data Features A discount has been applied and this plan is not eligible for any further discounts Smart hone Solution Feature Access Fee $20 00 $17 00 $19 00 1 $20 00 1 $25 00 MB Allowance Metered 50MB 500MB 5GB Pooled Unlimited Overage Rate Per MB $0 05 $0 05 $0 05 $0 05 n/a Wireless Sync or BlackBerry Solution Included National-Access Roaming $0 002 per kilobyte $0 005 per kilobyte $0 020 per kilobyte International Canada Mexico rest of-world NOTE:Subject to the Mobile Broadband Access terms and conditions,additional terms and conditions apply to Unlimited, Megabyte(MB),PDA Smart hone)and BlackBerry Plans (Domestic) Smallphone Data Only Plans A discount has been applied and this plan is not eligible for any further discounts Smart hone D -Only Plans Monthly Access Charge $30 00 11 $25 00 $30 00 $32 00 MB Allowance Metered 50MB 500MB 5GB Pooled Overage Rate Per MB $0 05 $0,05 1 $0 05 1 $0 05 Domestic Anytime Voice Minutes Per Month 0 Minutes Domestic Voice Overage Rate $0 25 Der minute Included Domestic TeXUPIXIFLIX Messages Unlimited National-Access Roaming(International) $0 002 per kilobyte $0 005 per kilobyte $0 020 per kilobyte (Canada) (Mexico) (rest-of-world) Domestic Long Distance Included NOTE:Subject to the Mobile Broadband Access terms and conditions;additional terms and conditions apply to Unlimited, Megabyte(MB),PDA(Smartphone)and BlackBerry Plans (Domestic) Mobile Broadband Data Only Plans A discount has been applied and this plan is not eligible for any further discounts Wireless Modem&Router Solutions Monthly Access Charge $30 00 $39 99 Domestic Data Allowance for Email 500MB 5GB Pooled Overage Rate Per MB $0 05 $0 05 Domestic Anytime Voice Minutes Per Month 0 Minutes Domestic Voice Overage Rate $0 25 per minute National-Access Roaming(International) $0 002 per kilobyte $0 005 per kilobyte $0 020 per kilobyte (Can da (Mexico) I (rest-cf-world) Domestic Long Distance I Included NOTE:Subject to the Mobile Broadband Access terms and conditions,additional terms and conditions apply to Unlimited, Megabyte MB),PDA(Smartphone)and BlackBerry Plans Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1115/2013) Page 11 of 33 MACHINE-TO•MACHINEI TELEMETRY PLANS Mobile Broadband Machine-to-Machine Share Plans —Low Usage The calling plans below reflect the monthly access charge discount No additional discounts apply NMI Fir-MM ON 1.1 Domestic Shared Data Allowance Per Month 1 MB 5 MB 25 MB 50 MB Month) Access Charge $5 00 $7 00 $10 00 $15 DO Overage Rate Per Megabyte $3,00 National Access Roaming Canada)Per Kilobyte $0 002 Mobile Broadband Machine-to-Machine Plans — High Usage Tine calling plans below reflect the monthly access charge discount No additional discounts apply Domestic Data Allowance Per Month 250 MB 5 GB 10 GB Monthly Access Charge $25 00 $37 50 $60 00 Share Option $1.25 $7 50 Overage Rate Per Megabyte $0 03 National Access Roaming (Canada)Per Kilobyte $0 002 Note: Current NationalAccess, and Mobile Broadband coverage details can be found at www venzonwireless com Venzon Wireless Calling Plan and Features Details apply Government Subscribers must supply their own authenticated Equipment (CPE) to be activated on these plans Sharing- Sharing is available only among Government Subscribers to these Custom Telemetry Megabyte Share Plans, Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable Telemetry Unit to the total KBs needed by all sharing Telemetry Units Each sharing Subscriber's unused KBs will pass to other sharing Subscribers that have exceeded their MB allowance,during the same monthly billing period Machine to -• Plan The Machine to Machine Tiered Data Plan is not eligible for additional discounts <100 MB $5 50 100-199 MB $4.00 200-299 MB $3 50 $0.75` 300-399 MB $3 00 400-499 MB $2 75 500-999 MB $2 50 1,000+MB $225 Note: Machine to Machine coverage included the Venzon Wireless 4G,3G and 3G Extended networks Current data coverage details can be found at www verizonwlreless com All lines on this Plan must be on a separate account profile from Customer's other Voice, Data and Machine to Machine lines Billing system limitations may require lines to be set up on multiple billing accounts Detailed billing information will only be available online and the account will require its own unique log in credentials. All charges will be billed in arrears and data usage will be rated and billed in KBs(For example, data usage in the 100MB-199MB tier will be rated between 102,400K8 and 204,800KB) Data usage from all lines active, at any time during the bill cycle, on the this plan will be aggregated to determine the applicable data usage tier for that month and each line will then be billed for its usage at that rate *Customer must maintain a minimum of 200 Mi Lines on this plan otherwise all usage on the plan will be charged at$5 50 per MB Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-8—REFRESH#31 (Issued 1/15/2013) Page 12 of 33 ADDITIONAL WIRELESS SERVICES Calling Features Calling Plan Features are not eligible for any additional discounts Included Features Call Waiting`, Call Forwarding, Three Way Calling', No AnswerlBusy Transfer, Caller ID", Basic Voice Mad with Message Wading Indicator'**, Basic Mobile Messengel and (no additional monthly fee) 411 Connectsvt(Airtime and other charges may apply.) The following features may be added to calling plans as identified below. Unless indicated,fees are per month in addition to the calling plan monthly access fee and no further discounts apply. $2 99(100 TXT $4 99(250 TXT $7 99(600 TXT $10 00(Unlimited TXT Messaging& msgs included) msgs included) msgs included) TXTlPIX/FLIX Enhanced TXT Messaging3 ms s included $0,02 per additional inbound message/$010 per additional outbound message per address or Enhanced TXT Downloads3 $0 99 per Monophonic TXT Download $1 99 per Polyphonic Download Graphic TXT Get Pix-Picture Messagmg4 $2 99 20 picture mess es included $4 99 40 picture messages included $0 25 per additional message $4 99 Note Mobile Web by VZW with MSN may not be available in all Verzon Wireless Areas rMobile Web by VZW with MSN is$4 99 per month with no included text messages per month Inbound text messages over the included number of messages per month are charged at$0 02 per message Outbound messages over the included number of messages per month are charged at$010 per message. Most digital phones are capable of receiving text messages,however,sending Mobile Web by VZW with Ill messages requires a two-way SMS capable wireless phone Message allowances may not be shared,unused messages are lost Microsoft,Hotmad and the MSN logo are either registered trademarks or trademarks of Microsoft Corporation in the U S and/or other countries $6 95(100 Included Messages)/ $8 95(200 Included Messages)/ $12 95(600 Included Messages) GSM International Roamirl Zone 1 Countries $0 69/minute Global Phone Zone 2 Countries $1 99/minute Verizon Wireless International Long Distance Value Plan $3 99 plus applicable airtime and long distance charges Mobile Unified Communications $7 00 per month per user.Downloaded through VCAST Apps Storefront Select Smartphone devices only Calling plans with IN Calling minutes included, do not qualify for additional IN Calling minutes in this table 21Nights and Weekends terms and conditions apply Calling plans with Nights and Weekend minutes included, do not qualify for additional Nights and Weekend minutes in this table 3TXT Messaging terms and conditions apply 4Get Fix terms and conditions apply 5Mobile Web terms and conditions apply 6Global Phone terms and conditions apply and require the Global Phone handset Please contact your Verizon Wireless representative for the most current offer $9 99 Monthly plus airtime charges(airtime charges are incurred during downloading, rerouting,and point of interest lookup) VZ Navigator is a downloadable Get It Now application(located under get GOING)allowing Customers to get audible turn-by-turn directions,find nearby points of interest,and map their location on select handsets VZ Navigator uses the Location Based Services(LBS)platform Navigator VZ Navigator is only available on new LBS Compatible Handsets g <http//www getitnow vzwshop comlindex asox?id=news going details&apply=4754&bhcp=1> VZ Navigator is available while Customers are on the National Enhanced Services Rate and Coverage Area VZ Navigator is not available while roaming VZ Navigator uses GPS,which has variable degrees of accuracy Margin of error will vary based upon location,visibility to satellites,atmospheric conditions and other factors For this reason,Verizon Wireless is unable to make any guarantees or representations regarding the accuracy of VZ Navigator, Federal Supply Schedule,GS-3511l19P FCIS-JB-980001-B—REFRESH#31 (Issued 111512013) Page 13 of 33 GovernmentCalling Plans "Asynchronous Data"for secure calling is a required feature It provides circuit- switched voice and data coverage over the Venzon Wireless CDMA Network This $5 00 monthly access fee feature is available on QSec®-800 and QSec®-2700 phones QSec®-800 Available Area:Service is available in CDMA 800 MHz Digital Service Areas only. Security Features are only available in Venzon Wireless'CDMA 800 MHz Digital Service Area Nationwide activation with local phone numbers QSec0.2700 Available Area:Service is available in CDMA 800 MHz and 1900 MHz Digital Service Areas only Security Features are only available in Verizon Wireless'CDMA 800 MHz and 1900 MHz NationalAccess Service Area Nationwide activation with local phone numbers Notes:Use of the service is subject to the terms and conditions of the Service Agreement. Verizon Wireless may make changes to the Service Agreement and or the Calling Plan, including,without limitation,changes to content, rates, business practices and policies at any time in accordance with the terms and conditions in the agreement NSA approved and Venzon Wireless certified Type I secure wireless device required Activation of government secure devices is available only to authorized users SIP server provisioning may be required Networks not available in all areas Coverage, service and offers not available in all areas Government Secure Service Terms and Conditions: Activation of Government Secure Service for QSec®-800 and QSecO- 2700 devices is available only with the activation of the"Asynchronous Data"feature Networks not available in all areas, Rates based on use of phone as programmed with Verizon Wireless'current Preferred Roaming List(PRL) The International Dialing feature and procedures apply for calls to Puerto Rico and the U S.Virgin Islands Rates do not apply to credit card or operator assistance calls Airtime rates and other charges may apply to features, Monthly allowance minutes do not apply while roaming outside of the home airtime area Automatic roaming may not be available in all areas and rates may vary for calls placed while roaming Verizon Wireless long distance required Long distance and roaming rates for international calls,where available, may vary Calls placed while traveling outside the Venzon Wireless network may take longer to be billed Airtime rounded up to next full minute, so actual allowance may vary, Airtime allowance minutes are not transferable Unused airtime minutes are lost Airtime is charged to toll-free numbers Calls to"911"and certain other emergency services are toll and airtime free Charges for calls that connect begin when you press the "SEND" or"CONNECT" button, or upon connection to system On incoming calls,charges may begin prior to the phone ringing and before you press"SEND"to receive the call Charges end when the call or data session disconnect from system,which may be a few seconds after you press "END"or"DISCONNECT" button, When you place calls that ring for 60 seconds or more, you may be billed at normal airtime rates even when such calls are busy or unanswered Calls to certain faxidata modems incur charges,though it may sound as if call was unanswered Wireless Priority Service (WPS) Discounted Monthly Access Fee $0 00 Discounted Feature Initiation Charge $0.00 Per Minute of Use Charge $0 75 NOTE:Wireless Priority Service Access(WPS Access)is subject to the terms and conditions of your customer agreement and calling plan A WPS Access function on a limited portion of the Venzon Wireless owned and operated 800/1900 MHz CDMA network, and is available only to individuals authorized by the Office of the Manager National Communications System (NCS) WPS Access provides end users with the ability to be placed into a queue for the next available wireless voice channel ahead of end users not subscribing to WPS Access Verizon Wireless makes no assurances regarding waiting times associated with WPS, nor can Venzon Wireless ensure that WPS Access calls will be connected The WPS Access charges, including the $0 75/minute charge, are all in addition to the charges associated with your Venzon Wireless calling plan Contact your Venzon Wireless representative for complete details on WPS Access Verizon • Force Manager Optional Fearure Access Cheige—Basic* S23 99 Optional Feature Access Charge—Premium $39 99 NOTE: "Optional Features may be added onto an eligible calling plan with a monthly access fee of$34 99 or higher Field Force Manager: By purchasing the Field Force Manager feature Customer consents to the tracking of Field Force Manager Equipment and must obtain authorized consent to tracking from all users and affected persons No guarantee of accuracy of information transmitted, disclosed, displayed or otherwise conveyed or used Service could be interrupted or disrupted due to atmospheric conditions, inaccurate ephemeris data and other factors associated with use of satellites and satellite data Airtime for Field Force Manager seance is included in the Monthly Fee and its use is subject to the Unlimited VZAccess terms and conditions Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 14 of33 The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan America's Choicesm Calling Plans: Federal Supply Schedule Pri A discount has been ap hed and these plans are not all able for any further discounts, s Standard Monthly Access Fee $28 34 $32 39 $40.49 1 $48 59 1 $64 79 1 $80,99 $121,49 $161 99 $242 99 Home AirtmeMinutes 30D 400 500 800 1200 2000 3000 4000 6000 Per Minute Rate over allowance $0 45 $0 45 1 $0 40 1 $0 40 1 $0 35 1 $0 25 1 $0 25 1 SD 20 I $0 20 Verizon Wireless Long Distance Included(for Domestic calls made within the 50 States) Rates Roaming Airtime Ratet $0 69 per minute includes Domestic long distance charges) America's ChoicesM with Push to Talk Calling Plans: Federal Supply Schedule Price Standard Monthly Access Fee $48 59 S56 69 $64 79 $80 99 $9719 $137 69 $17819 S259 19 with Push to Talk' Home Airtime Minutes 400 500 800 1200 2000 3000 4000 1 6000 Per Minute Rate over allowance $0 45 1 $0 40 $0 40 $0 35 $0 25 $0 25 $0 20 $0 20 Venzon Wireless Long Distance Included Rater Roaming Airtime Ratett $0 69 per minute NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features and options MONWO "Talk* .a .z 77 J _cess Fee with Push to $5264 $6884 $85�04 $10124 $14174 e Minutes 400 1 800 1 1200 1 2000 1 3000 IN Calling minutest 1000 Per Minute Rate(over allowance) $D 25 per minute Unlimited Nights and Weekendstt Included Verizon Wireless Long Distance Rate Included Roaming Airtime Rate ttt $0 69 per minute NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features and options National SingleRate Calling Plans: Federal Supply Schedule Price A discount has been applied and these lans are not eligible for any further discounts Discounted Monthly Access $28 35 $44 55 $60 75 $81,00 1 $121 50 $162 00 $243 00 Charge Home Airtime Minutes 150 400 1 600 1 900 1 1500 1 2000 1 3000 Per Minute Rate(over $0 40 $0 35 $0 35 $0 25 $0 25 $0 20 $0 20 allowance Roaming Airtime Rate Included throughout the 50 States($0 69 per minute in Canada) Verizon Wireless Long Distance Included(for Domestic calls made within the 50 states) Rate NOTE: See attached Calling Plan and Feature Details for important information about calling plans,features wd options, Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1115/2013) Page 15 of 33 Verizon Wireless Fleet Administratorsm A discount has ahead been applied as indicated herein and is not eligible for any further discount Monthly Access Fee $38 99 Monthly Data Allowance 2 MB Overage Rate Per KB $0 015 Note: Fleet Administrator - Billing period begins 2 days after ordering service Requires Fleet Administrator approved Equipment installed by Verizon Wireless or its agent Customer must provide additional information to facilitate installation via the Venzon Wireless Fleet Administrator webpage Customer must provide access to vehicles for purpose of installation/demstallation of devices After hours installation may be subject to an additional fee Customer consents to the tracking of vehicles and must obtain any necessary consent to tracking from vehicle drivers and passengers Customer agrees not to tamper with or remove or replace the devices after installation. No guarantee of accuracy of location information Internet access required Customer must install Fleet Administrator desktop software Push to Talk Unlimited Calling Plan A discount has been apRlied and this plan is not eligible for any further discounts Monthly Access Fee $32 39(Unlimited One to One and Group Calling) Regular Cellular Voice Allowance t N/A Notes, Current Push to Talk coverage details can be found at vw ,w,verizonwireless com See attached Calling Plan and Feature Details for important information about calling plans, features and options TRegular incoming cellular voice calls are restricted and regular outgoing cellular voice calls are limited to calls to 611 and 911which may be placed anywhere in the America's Choice Rate and Coverage Area VZEmail Calling Plans 'DA • • e .and BlackBerry Solution) A discount has been applied and this plan is not eligible for any urther discounts PDAI Smart honel BlackBerry Solution GlobalEmail* Monthly Access Fee $29 99 $40 49 $56 69 Optional Feature Access Feett $24 99 $35 99 $51 99 MB Allowance 10 MB Unlimited Unlimited** Overage Rate Per KB $0 005 n/a n/a Wireless Sync orBlackBerry Included Solution National-Access Roaming $0 002 per kilobyte(Canada) $0,030 per kilobyte(beyond tier 1 (international) countries Home Airtime Ratetii $0 25 per minute Domestic Long Distance# Included Notes: Current NationalAccess, BroadbandAccess, and VZGlobal coverage details can be found at www verizonwireless com See attached Calling Plan and Feature Details for important information about calling plans, features and options ttOptional Features may be added onto an eligible calling plan with a monthly access fee of $34 99 or higher PDA/Smartphone Subscribers may also choose a$0 00 access fee feature with OMB and $015 per KB overage (Wireless Sync not included, but can be added for$5 00 monthly fee) For optional features, the underlying calling plan determines the rates for voice airtime, and domestic long distance ItHome Airtime Rate applies to voice calls, IS-95 and other non-NationalAccess data usage in the United States *GlobalEmail PDA/Smartphone Subscribers may also choose a Pay Per Use GlobalEmail feature with no monthly access fee$0,002 per KB/Canada, $0 020 per KB/Western Europe,$0 030 per KB/rest of the world **GlobalEmail Unlimited Data in the U S, Canada, and Tier 1 Countries Western Europe Please visit www,VenzonWireless com for country tiers and listings Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-8—REFRESH#31 (Issued 1/15/2013) Page 16 of 33 NationalAccess . Off-Net Rate Per On-Net Long Monthly NationalAccess NationalAccess On-Net Rate Per Minute Distance Rate Access Fee MB Allowance* Overage Rate per Minute [(Peak/Off Peak) Per Minute kilobyte (Peak/Off-Peak) Off-Net LD (Peak/Off-Peak) Included] $0 69 domestic $0 45 Peak/$0 20 roaming($0 99 $7 50 2 MBs $0 005 Off-Peak international $0,20 roaming) Notes- 'On-Net rates apply when off Verizon Wireless' NationalAccess, but still on Venzon Wireless' digital and/or analog network, subject to device capabilities *Megabyte allowance and overage rate per kilobyte apply on Venzon Wireless' NationalAccess only, subject to device capabilities For current NationalAccess service area, visit the web at www ver¢onwireless com'b2c/mobileoptionsinationalaccess/index,isp IRoaming and toll charges may apply when making and receiving calls off the home airtime rate area and in Canada, long distance charges will apply when making or receiving calls outside the United States Customer must maintain a minimum of five(5)active properly enrolled and coded,active and billable Government Subscriber Units in order to qualify for Telemetry Pricing and/or Monthly Access Fee Discounts Megabyte allowance and charges for kilobytes over the monthly allowance apply to NationalAccess data usage,all other usage charged in accordance with the calling plan selected NationalAccess data usage is rounded to the next full kilobyte at the end of each bill cycle Only total of kilobytes transmitted each billing cycle will appear on the bill NationalAccess data sessions will need to be reinitiated after 24 hours (Actual timeout will be set to 23 55 hours), Customer is responsible for all charges, including all data sent and received and"overhead"whether or not your company or its recipients actually receive data Overhead is all data that is in addition to user-transmitted data, such as control,operational and routing instructions, error checking characters as well as retransmissions of user-data messages that are received in error Any unused portion of the megabyte allowance is lost Definitions Bit—A bit is short for Binary Digit,the smallest unit of information on a machine, A single bit can hold only one of two values 0 or' Byte—A byte is a unit of measure equal 8 bits Kilobyte—A kilobyte is a unit of measure equal to 1,024 bytes Megabytes—A megabyte is a unit of measure equal to 1,048,576 bytes or 1,024 kilobytes Digitalof Option Telemetry Units 2 Monthly On-Net Peak/Off On-Net Rate Per Off-Net Rate Per On-Net Long Access Peak Per Minute' Minute Distance Fee Allowance (Peak/Off-Peak) [(Peak/Off Peak)Off- Rate Per Minute Net LD Included] (Peak/Off-Peak) 10,000+ $7 00 45 Minutes $0 45 Peak/$0 20 Off- $0 69 $0 20 Peak Digitalof Option Telemetry Unitsz Monthly On-Net Off Peak On-Net Rate Per Off-Net Rate Per On-Net Long Access Allowance Minute' (Peak/Off-Peak) Minute Distance Rate per Fee [(Peak/Off Peak)Off- Minute Net LID included] (Peak/Off-Peak) 10,000+ $7 00 6D Minutes $0 45 Peak/$0 20 Off- $0 69 $0.20 Peak Note: 'On-Net rates apply when on Venzon Wireless' digital and analog network only, subject to device capabilities Roaming and toll charges may apply when making and receiving calls 2The fixed monthly access fees for Digital Minutes of Use Plans are based on the total number of Customer's Telemetry Units but are not subject to further access fee discounts based on Customer's Telemetry Attainment Tier Available to Corporate Subscribers only Customer must maintain a minimum of 5 Telemetry Units under this Agreement Should Customer fall below 5 Units,Verizon Wireless reserves the right to bill Customer $10 00 per month for each Unit Customer falls below the 5 Unit minimum Verizon Wireless Calling Plan and Features Details apply Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#k31 (Issued 1/1512013) Page 17 of 33 Public '• NationalAccessData A discount has been applied and this plan is not eligible for any further discounts Monthly Access Charge $45 00 NationalAccess Allowance Unlimited Home Airtime Per Minute Rate for data usage off the NationalAccess network and voice usage) $0 25 Roaming Airtime Per Minute Rate for data usage off the NationalAccess network and voice usage) $0 69 Verizon Wireless Domestic Long Distance Rate Included Note; Roaming, toll, and long distance charges may apply when making and receiving call from off the America's Choice home airtime rate area and Canada You will see 777-000-0001 in dialed digits column of bill for NationalAccess data sessions only NationalAccess data sessions automatically terminate after two(2)hours of inactivity,unless user has a Mobile IP(MIP)capable device, then the NationalAccess data sessions will need to be reinitiated after 24 hours (actual timeout will be set to 23 55 hours) The Public Safety NationalAccess plan may only be used with wireless devices for public safety applications Examples of such public safety applications are NLETS, TBIS, CAD, NCIC, short messaging and RMS as well as other transmission services such as in-house GPS, bar code reading,sending of still digital pictures,and wireless dispatch Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 18 of 33 Nationwide and National Mobile to Mobile Calling Cat[more people and Lis e zero minutes with Untimited Mobite to Mobile Calling to more than 80 million Verizen'Nireless Customers VA 1; k+Y � n V 1V.M 1 ��a• n-a• �•tp,� rJ`jLyTyr� MD 5 jp fan� aaaxa.ai ink fi W(P ! di piFr "A -tkMM 'j �Sy � �+ nw•w. i aFSnM I Wni �� J W^mnP OMa� tww ewa Imporrano Map Infvrnvtlani Thn mep is nv uglerarmn ofewnr SBa ed rrvq wntaM anaswRhrosanlea 4im syprNiarbadaov�mn _ ctyae^a.a-' a6e 5M mw•aga eves ebxntlp iepegnararnaaawce avaNabil�q mry `.--.,ci'cca�-.9»xhfv�aod o•xcaaragn Fr w.'M-acan+e3e arw,ervra are nany Fx crz .ac�w•g-r xc a nax Y�wr ev.=a+a-zr a--r c ..•wrE=r.'can a w:a`_ �a��-cam• NeNeanda�esand s'atr�ryary'_aa Ycfsm,i_aPra+fc5ta_ cex:—�cw e.ax±c i+n•:-z�is:'��` cgrN Cvnra3a6ras n fs]'n Mb3`1rw: i•ti-C+NSicF•aa+K UNi'3'N:'A 1%SurvS rq-S umn irvho sox taa sap naau basso cn�e t-.N^xim vcp8oc svwvs a+p wacan-ar ni+rara iv scerary �Nv Cvnr�e4rea Seeraraema nelmt vv�waaragebvatxrfo�s:d":mow xrvv-%•p MNmaf Ve •Kewart�taAa Eeawapa maps daawsem o2C944Vxaem'Hmebaa Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 111512013) Page 19 of 33 Coverage Map THE LARGEST HIGH-SPEED WIRELESS NETWORK IN AMERICA. Available In over 400 cities nationwide. v `MA I 41 � NJ 0 W ac p _ ._ Nr i► e R _ 4G Markets and 3G Data Coverage Map For an airport list and the most up-to-date list of 4G markets, visit venzonwrreless com/4GLTE Important Map Information This map does not guarantee coverage This map depicts predicted and apprommate wireless coverage,and may contain areas with limited or no service Even within a coverage area,many factors Including network capacity,your device,terrain,proximity to buildings,foliage and weather,may affect availability and quality of service The Nationwide,Canada,and Mexico Rate and Coverage Areas may nclude networks run by other camers,some of the coverage depicted is based on their information and public sources and we cannot guarantee Its accuracy See verizonwireless comlcoverage locator for additional information Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 20 of 33 l - Surcha Fees Venzon Wireless' pricing does not include federal,state, local or foreign fees,assessments or other charges(collectively"fees"), which must be billed based on the jurisdiction in which the subscriber's cellular number is set up and located Fees vary by state and local areas and are subject to change without notice Verizon Wireless cannot provide a comprehensive list of all charges and regulatory fees required and assessed when using a wireless device because they vary greatly from one jurisdiction to another In addition to taxes, surcharges and fees that we are required to collect, we will also collect charges to recover or help defray costs of taxes and governmental surcharges and fees imposed on us, and costs associated with governmental regulations and mandates on our business These charges include, among others, a Regulatory Charge and a Federal Universal Service Charge, and are described below in more detail These charges are Verizon Wireless charges, not taxes, and are subject to change Because these charges are not taxes,your tax exemptions,if any,will not apply to these charges Federal Universal Service Charge Wireless carriers are assessed by the federal government to fund the delivery of universally-affordable telecommunications and information services under the Federal Universal Service Fund(FUSF)program The Federal Universal Service Charge (FUSC) is a percentage of the customer's applicable monthly wireless service charges based upon an assessment rate that changes quarterly The rate for the quarter beginning—January 1, 2013 is 3 79%of the following items, ■ Cellular Access for voice calling plans(only on first 79%of this item) ■ Verizon Wireless Toll • Roaming Charges • Activation Charges • Re-connect fees • Landline Connect Fee • TXT Messaging monthly service ■ TXT Messaging usage ■ Airtime usage for voice calls • Mobile to Mobile feature ■ Nights and Weekends feature • Toll free feature The FUSC on other separately billed interstate and international long distance charges is 16.1% The quarterly percentage rate described above for the FUSC is applied in our billing system Venzon Wireless also imposes state universal service charges These charges vary by jurisdiction and are subject to change depending on changes in the state universal service impositions on Venzon Wireless Regulatory Charge The FCC assesses wireless carriers the costs of enforcement, policy and rulemaking The Regulatory Fee recovers Verzon Wireless' share of these costs, as well as some of the costs of implementing regulatory mandates, such as number portability The Regulatory Charge is a Flat charge of$016 per Mobile Telephone Number(MTN) per month (excluding BroadbandAccess and NationalAccess Plans)and is$0 02 per mobile number per month for BroadbandAccess and NationalAccess Plans, but is subject to change over time Regulatory fees impacting the wireless industry are constantly evolving and are subject to change without notice For more information you can visit the FCC's website at www fcc gov, The FUSC and Regulatory Charge are included in the"Verizon Wireless Surcharges"section of the bill Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1115/2013) Page 21 of 33 Verizon Wireless Terms and Conditions Verizon Wireless Calling Plan Optional Services. Additional fees may be required as per the individual calling plans Calling Plans and Associated Charges:Some calling plans or monthly access price points may not be available in all markets Subscriber's first partial and full month's access will not be refunded after activation of the Wireless Service Activation fees are waived for all Government Subscribers Charges for calls will be based on the cell sites used, which may be outside the calling plan coverage area even when the Subscriber is physically within the coverage area Time of the call is based on the telephone switching office that carries the call, which may be different from the time of day shown on Subscriber's phone Rates do not apply to credit card or operator-assisted calls,which may be required in certain areas Usage rounded up to the next full minute Unused minutes and/or Megabytes are lost On outgoing calls, charges start when Subscriber first presses SEND or the call connects to a network,and on incoming calls,when the call connects to a network(which may be before it rings) A call may end several seconds after Subscriber presses END or the call otherwise disconnects Calls made on the Verizon Wireless network, are only billed if they connect (which includes calls answered by machines) Billing for airtime and related charges may sometimes be delayed Calls to"911"and certain other emergency services are toll-free and airtime-free, however,airtime may be charged when dialing toll-free numbers All features may not be available in all Venzon Wireless markets Home Airtime and Roaming: Home airtime minutes apply when making or receiving calls from a calling plan s home rate and coverage area Coverage information is available at www verizonwireless corn Airtime is rounded up to the next full minute, Allowance minutes/Megabytes are not transferable except as may be available on calling plans with sharing Subscribers must periodically dial *228 to update roaming information Automatic roaming may not be available in all areas and rates may vary. Roaming charges may be delayed to a later bill. Long Distance. Unlimited domestic long distance is included when calling from the calling plan's home rate and coverage area, unless otherwise specified in the calling plan Customer's Cell Phone Number and Caller ID. Verizon Wireless will assign one Mobile Telephone Number("MTN")to each Subscriber line Other than as required to port an MTN, Customer does not have any property right in the MTN and Venzon Wireless may change, reassign, or eliminate an MTN upon reasonable notice to Customer under certain circumstances, including fraud prevention,area code changes and regulatory or statutory law enforcement requirements Verizon • Plan Included Features Call Waiting 16 Three Way Calling 1,6 Call Forwarding 6 No Answer/Busy Transfer 6 Caller ID 2,6 Basic Voice Mad 3,6 411 Connectsm 4,6(Directory Assistance) Basic TTXT Messaging 5 'Airtime charges apply to all calls simultaneously 2When making a call, Subscriber's MTN may be displayed to the receiving party with Caller ID capable Equipment Caller ID service may not be available outside home airtime rate and coverage areas, and may not be compatible with certain enhanced features Caller ID can be blocked for most calls by dialing *67 before each call, or by ordering per-line call blocking where available Calls to some numbers,such as toll-free numbers,cannot be blocked 3Airtime charges apply to message retrieval '411 Connect, directory assistance with automatic call completion is subject to a per call fee plus airtime charges Directory assistance rates are subject to change 5TXT Messaging offered at the prevailing rate, currently$0 02 per inbound and $010 per outbound message per address TXT message charges are subject to change 6Feature not included on NationalAcoess and BroadbandAccess Unlimited or Megabyte(MB)calling plans at no charge, but are available at the prevailing Venzon Wireless rates Push to Talk: Push to Talk capable Equipment required Push to Talk capable Equipment can only be used with a Push to Talk calling plan. Subscribers switching from a Push to Talk Calling Plan to another calling plan will not be able to use Push to Talk capable Equipment with the new plan Push to Talk calls may only be made with other Venzon Wireless Push to Talk subscribers Push to Talk Subscribers may initiate or participate on a call, simultaneously,with as many as 20 total participants (19 members per group plus the originator) Push to Talk groups must be established via the Push to Talk website prior to initiating a group call Subscribers may establish as many as 50 group lists of up to 20 participants(19 members per group plus the originator) Existing Push to Talk Subscriber Equipment may require a software upgrade Push to Talk is only available within the National Enhanced Services Rate and Coverage Area.There will be a delay from the time a Push to Talk call is initiated until the Push to Talk call is first received by the called party A Push to Talk call will automatically time out after twenty(20)seconds of inactivity While on a Push to Talk call, incoming voice calls will go directly to voice mail When on a voice call,a Push to Talk Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1115/2013) Page 22 of 33 call cannot be received Network registration information will be sent to the Equipment each time it is powered on in the National Enhanced Services Rate and Coverage Area, each time the Subscriber travels into the National Enhanced Services Rate and Coverage Area, and every 12 hours if the Subscriber stays within the National Enhanced Services Rate and Coverage Area While the updated network registration information is being sent to the Equipment, incoming voice calls will go directly to voice mail. Contact list cannot be modified from certain Equipment Subscriber cannot prevent others who have the Subscribers MTN from entering the MTN into their Push to Talk contact list Only one person can speak at a time during a Push to Talk call, Push to Talk services cannot be used for (i) access to the Internet, intranets or other data networks, except as the device's native applications&capabilities permit, (u)any applications that tether Equipment to laptops, personal computers or other devices for any purpose Please visit our website www verizonwireless com for additional Push to Talk information. Mobile to Mobile: Mobile to Mobile minutes apply when making calls directly to or receiving calls directly from another Venzon Wireless Subscriber while in the America's Choice Home Rate and Coverage area Mobile to Mobile does not apply to fixed wireless devices with usage substantially from a single cell site, for Push to Talk calls, if Call Forwarding or No Answer/Busy Transfer features are activated, or to data usage Mobile to Mobile is not available to Subscribers whose current wireless exchanges restrict the delivery of Caller ID Mobile to Mobile minutes will be applied before home airtime minutes* Night and Weekends: Applies to calls made in a calling plan's home rate and coverage area only during the following hours: 9 01 pm Friday through 5 59am Monday and 9,01 pm to 5,59am Monday through Friday* *NOTE: If both Night and Weekend and Mobile to Mobile minute allowances apply to a given call, Mobile to Mobile minutes will apply before Night and Weekend minutes However, if either allowance is unlimited, the unlimited allowance will always apply first TXT Messaging: TXT Messaging includes Short Message Service (SMS up to 160 characters) and Enhanced Messaging Service(EMS up to 1120 characters) Enhanced TXT Messages sent to most SMS handsets will be delivered as multiple TXT messages of up to 160 characters each Subscribers have the option to have text messages disabled entirely without affecting voicemail or other related services TXT Messaging plans do not include Operator Assisted Messaging or International Messaging, which is available for 25¢ per message sent and 100 per message received, see www vtext com for details and countries. Venzon Wireless is not responsible for information sent using TXT Messaging or Enhanced TXT Messaging Venzon Wireless cannot guarantee that messages will be received and is not responsible for messages that are lost or misdirected Messages not delivered after 5 days are automatically deleted Airtime charges do not apply to the sending or receiving of text messages When sending messages from Equipment,the sender's MTN will always be sent to the destination,even if Caller ID is used to block voice calls Mobile to Mobile Messaging:Cannot be combined with any other package that includes a TXT or PIX&FLIX allowance.Mobile to Mobile Messaging applies only to TXT/PIX/FLIX messages sent to and received from other Venzon Wireless Subscribers' phones, while both wireless Subscribers are within the National Enhanced Services Rate and Coverage Area Additional messages apply to PIX Place, VTEXT/ TXT Alerts/ getAlerts, Instant Messaging (IM), Email, Premium Text Services, TXT/PIX/FLIX sent to non-Verizon Wireless customers, these messages will be decremented from the Subscriber's Additional Message allowance,or billed as overage Additional Messages may not be applied toward International TXT Messaging,which cost 250 per message sent and 100 per message received;see www vtext com for details and countries Multi-Media Messaging(MMS): Multi-Media Messaging (MMS) includes Picture(FIX) and Video(FLIX)messaging and is only available within the National Enhanced Services Rate and Coverage Area In addition to MMS charges, MMS uses calling plan home airtime minutes or kilobytes.Canceling an MMS after pressing SEND may result in sent messages that contain only partial content Subscriber will be charged for outgoing MMS, even if not received by the intended recipient, or even if only partial content is delivered Subscriber will not be charged for incoming VMS unless received MMS that cannot be delivered within 5 days will be deleted MMS is not available for use with a Mobile Office Kit Camera phones are prohibited in some places Subscribers are solely responsible for complying with all applicable laws,rules, regulations and policies regarding camera phone use. V Cast VPak:Subscription to V Cast VPak and V Cast capable Equipment required Subscriber may download or stream video clips in the BroadbandAccess service area and download 3D games in the NationalAccess and BroadbandAccess service areas Not all video clips are available for download The V Cast VPak includes unlimited basic video clips, monthly access to Mobile Web 2.0, and unlimited airtime for Get It Now Premium video clips are available for an extra charge V Cast Alerts are sent as TXT Messages and are subject to TXT Messaging pricing and terms and conditions V Cast cannot be used for(i)access to the Internet, intranet or other data networks or, (u)any applications that tether Equipment to laptops, personal computers, or other devices for any purpose. Get It Now and Mobile Web 2 0 terms and conditions apply and can be found at www.venzonwireless com Mobile Web: Airtime charges apply when using Mobile Web. Mobile Web Alerts are sent as TXT Messages and are subject to TXT Messaging pricing, terms and conditions Complete terms and conditions for Mobile Web may be found at www verizonwireless com International Long Distance: International Long Distance is available but may be subject to a 90-day payment history with Verizon Wireless International long distance rates will vary and do not apply to calls to Canada, Puerto Rico, the U S Virgin Islands and some U S Protectorates,or to credit card or operator assisted calls Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 111512013) Page 23 of 33 Verizon Wireless International Long Distance Value Plan: Requires subscription to a qualifying calling plan and international dialing capability(I-DIAL) The ability to make international calls is not guaranteed and may be restricted without notice. Rates apply only on calls to Value Plan countries made from calling plan home airtime rate and coverage areas If a calling plan includes calls to any Value Plan country, those calls will be billed per the terms of the calling plan except when roaming on another carrier's network, in which case that carrier's rates will apply. Current international calling rates may be found at www verizonwireless corn International Roaming (Global Phone): Availability of calling features and TXT messaging varies by country and network. Existing Subscribers who purchase a Global Phone may have to set up a new voice mailbox and, if so, will lose access to previously stored messages upon activation of Global Phone Voice mail messages will be time-stamped Eastern Time Calls to voice mad will appear on the bill as calls to the Subscriber's MTN Actual availability of service in foreign countries may vary and is subject to change Taxes and other regulatory surcharges may apply and may vary by country While roaming on another carrier's wireless network, dialing rates and country availability may vary due to the roaming carrier's international dialing policies Billing for airtime used when roaming may be delayed up to two billing cycles By using Equipment outside the United States, Subscriber is solely responsible for complying with all applicable foreign laws, rules and regulations ("Foreign Laws"), including Foreign Laws regarding use of wireless phones while driving and use of wireless camera phones Verzon Wireless is not liable for any damages that result from Subscriber's failure to comply with Foreign Laws Roaming in CDMA countries outside of the US: Roaming in CDMA countries is$0 69 per minute and only in "CDMA"mode where service is available An update to Equipment software is required to roam in S Korea Roaming in GSM countries- CDMA/GSM Global Phone, activated in the United States with compatible Subscriber Identity Module(SIM)card required Rates,terms and conditions apply only when roaming on participating GSM networks in published Global Phone countries Service may be available in additional countries, but airtime rates, availability of calling features, and ability to receive incoming calls (including return calls from emergency services personnel) may be restricted Where TXT messaging is available, Customer will be charged $0.50 for each message sent and $0 05 for each message received TXT messaging rates are subject to change TXT messages cannot exceed 140 characters and may be sent only to MTNs of(i) Verizon Wireless customers, and (u) customers of foreign wireless carriers that participate in international text messaging Check www vtext com for the most current list of participating foreign carriers TXT messages cannot be sent to e-mail addresses VZAccess and VZErnail (Mobile Broadband & Data Services) VZAccess and VZEmail Calling Plans and Features VZAccess includes NationalAccess (IXRTT) and BroadbandAccess (EVD014G) calling plans VZEmail includes PDA/Smartphone and BlackBerry calling plans VZAccess and VZEmail usage is subject to VZAccess Acceptable Use Policy, available on www verizonwireless.com VZEmail optional features may only be purchased in conjunction with eligible voice calling plan with a monthly access fee of $34 99 or higher Monthly Megabyte allowances apply only to NationalAccess and BroadbandAccess data transmissions Other data (Quick 2 NetsM or dial-up) transmissions as well as voice calls will be billed at the per minute overage rate according to the VZAccess calling plan For optional data features,"other data'will be billed as anytime minutes or at the per minute overage rate according to the underlying calling plan When traveling outside the National Enhanced Services Rate and Coverage Area, Subscribers may be charged at the"other data"rate for data usage NationalAccess data sessions require a NationalAccess capable PC Card,PDA, BlackBerry or handset with its compatible Mobile Office Kit,and must be placed within NationalAccess service area BroadbandAccess data sessions require BroadbandAccess capable Equipment and must be placed within BroadbandAccess service area PDA/Smartphone and BlackBerry users that move from a VZEmail plan or feature, or a Voice and Data Choice Bundle to another calling plan will not be able to use their PDA/Smartphone or BlackBerry on the new calling plan and will need to purchase or provide compatible voice Equipment to switch to the new calling plan For current NationalAccess and BroadbandAccess service areas, please visit www.verizonwireless.com. All data sessions automatically terminate after 24 hours of activity and on unlimited calling plans after 2 hours if inactivity Data session is inactive when no data is being transferred Data session may seem inactive while data is actively being transferred to Equipment,or may seem active when it is actually cached and not transferring data Subscriber MUST press or click END or DISCONNECT button to ensure that session disconnects and charges cease Third-party applications may automatically reinitiate data sessions without the Subscriber pressing or clicking SEND or CONNECT button Voice calls cannot be received when an e-mail or other data transmission is occurring Voice calls are possible when NationalAccess data session is inactive, however, charges apply simultaneously to the data session and the voice call in accordance with the applicable calling plan Voice calls are not available with BroadbandAccess Customer must maintain virus protection when accessing the service Customer is responsible for all charges, including all data sent and received and "overhead"whether or not Subscriber or recipients actually receive the data. "Overhead" is all data that is in addition to user-transmitted data, such as control, operational and routing instructions, error- checking characters and retransmissions of user-data messages that are received in error VZEmail calling plans and optional features not available with PC cards or wireless modems including wireless Equipment tethered to a PC In order to use some VZEmail features and applications, Subscriber's PC (or server where applicable) must be powered on, able to receive e-mail, and have Equipment manufacturer software(BlackBerry Desktop, Wireless Sync or GoodLink) installed If Equipment is turned Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 24 of 33 off or If the Subscriber travels outside the NatlonalAccess service area,e-mail messages will be automatically stored for up to 7 days and forwarded when the Subscriber returns to the NationalAccess service area Receiving e-mail attachments and graphics may be limited based on the Equipment model or software With some Equipment, a-mails received may display only the first 2 kilobytes of information with additional 2 kilobyte increments delivered at the Subscriber's request Unlimited Data Plans and Features (such as NationalAccess, BroadbandAccess, Push to Talk, and certain VZEmail services) may ONLY be used with wireless devices for the following purposes: (i) Internet browsing, (n) email, and i intranet access(including access to corporate intranets, email,and individual productivity applications like customer relationship management, sales force, and field service automation). The Unlimited Data Plans and Features MAY NOT be used for any other purpose Examples of prohibited uses include, without limitation, the following (i) continuous uploading, downloading or streaming of audio or video programming or games, (u)server devices or host computer applications, including, but not limited to,Web camera posts or broadcasts, automatic data feeds,automated machine-to-machine connections or peer-to-peer(P2P) file sharing,or(ni)as a substitute or backup for private lines or dedicated data connections This means,by way of example only, that checking email,surfing the Internet,downloading legally acquired songs,and/or visiting corporate intranets is permitted, but downloading movies using P2P file sharing services and/or redirecting television signals for viewing on laptops is prohibited For individual use only and not for resale We reserve the right to protect our network from harm,which may impact legitimate data flows We reserve the right to limit throughput or amount of data transferred exceeding 5 GB in a given month,and to deny or terminate service,without notice, to anyone we believe is using an Unlimited Data Plan or Feature in any manner prohibited above or whose usage adversely impacts our network or service levels Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above,and we reserve the right to immediately terminate the service of any such person without notice We also reserve the right to terminate service upon notification to the customer Unlimited VZAccess and VZEmail. NationalAccess, BroadbandAccess, and GlobalAccess data sessions may be used for the following purposes. (i) Internet browsing, (u)e-mail, and (ni) intranet access(including access to corporate intranets, e-mail and individual productivity applications like customer relationship management, sales force and field service automation) Unlimited VZAccess,VZEmail and Push to Talk services cannot be used (i)for uploading, downloading or streaming of movies, music or games, (u)with server devices or with host computer applications, other than applications required for BlackBerry or Wireless Sync service, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, Voice over IP (VoIP), automated machine-to-machine connections, or peer-to-peer(P2P)file sharing,or(ni)as a substitute or backup for private lines or dedicated data connections Additionally, Unlimited VZEmail services cannot be used for, (i)access to the Internet, intranets or other data networks, except as the Equipment's native applications and capabilities permit, or (n) for any applications that tether Equipment to laptops or personal computers other than for use of the Wireless Sync or BlackBerry Solutions Unlimited BroadbandAccess and NationalAccess data sessions automatically terminate after 2 hours of inactivity, unless Subscriber has Mobile IP(MIP)capable Equipment VZEmail Megabyte (MB) Data Plans: Megabyte allowance and charges for kilobytes over the monthly allowance apply to NationalAccess and BroadbandAccess data sessions and are rounded to next full kilobyte at end of each billing cycle Only total of kilobytes transmitted above allowance each billing cycle may appear on bill VZEmail Server Software (Wireless Sync Enterpnse Server, GoodLink Server& BlackBerry Enterprise Server (BES)): Verizon Wireless is not the licensor of the Wireless Sync Enterprise Server GoodLink Server or BES Server and makes no representations or warranties whatsoever, either express or implied,with respect to such servers and associated software The Wireless Sync Enterprise Server software is manufactured by Intellisync The Goodi Server is manufactured by, and sold separately by Good Technology The BES software is manufactured by Research in Motion ("RIMO), Any license for such software must be obtained directly from the software manufacturer either upon purchase or installation of the software Customer support for the Wireless Sync Enterprise Server,Goodi or BES software must be obtained from the software manufacturer If Verizon Wireless in its sole discretion determines that a PDA or BlackBerry related inquiry from a Subscriber is related to the Wireless Sync Enterprise Server, Goodl or BES software and not one concerning Equipment or desktop software, it may transfer the service request to appropriate representatives of the software manufacturer When you use Microsoft's Exchange ActiveSync, Notify's NotifyLmk,or Intellisync's Intellisync Mobile Suite,every time you receive an email or other update you may be charged for an incoming TXT Message To avoid TXT Messaging charges,you can set up timed synchronization or manually initiate synchronization NationalAccess Roaming Feature Not for use with Mobile Office Kits Dynamic IP addresses will be assigned when roaming, Usage rounded up to next full kilobyte For information on where NationalAccess Roaming is available, see www.verizonwireless com GlobalAccess:Global PC Card required for international use Global PC Cards will not work in the United States or Canada and GlobalAccess Subscribers will need a NationalAccess or BroadbandAccess PC card for domestic use The domestic and Global PC Cards cannot be used at the same time GlobalAccess Subscribers must activate and update their Preferred Roaming lists while in the National Enhanced Services Rate and Coverage Area every three months Verizon Wireless reserves the right to terminate the service of any Subscriber whose total usage is less than half on the Verizon Wireless National Enhanced Services Rate and Coverage Area over three consecutive billing cycles Verizon Wireless SIM Cards are for use only with the Global PC Card and only for the purpose of this service Subscriber is responsible for any unauthorized use of its SIM Cards and must Federal Supply Schedule,GS-35F-0119P FCIS-JB-9B0001-B-REFRESH#31 (Issued 1115/2013) Page 25 of 33 safeguard security codes. Upon termination of service, Subscriber must destroy SIM Card By using your Global PC Card outside the United States, Subscriber is solely responsible for complying with all applicable Foreign Laws Venzon Wireless will not be liable for any damages that result from Subscriber's failure to comply with Foreign Laws GlobalEmail: GlobalEmail capable equipment required Verizon Wireless reserves the right to terminate the GlobalEmail service of Subscribers that have less than half of their usage on the Verizon Wireless National Enhanced Services Rate and Coverage Area over three consecutive billing cycles SIM Cards are for use with GlobalEmad Equipment, and only for the purpose of GlobalEmail service Customer is responsible for any unauthorized use of SIM Cards, and must safeguard security codes. Upon termination of service, please destroy any applicable SIM Cards Subscribers using GlobalEmail outside the United States,agree that they are solely responsible for complying with all applicable foreign laws,rules and regulations(foreign laws"). Customer agrees that Venzon Wireless is not liable for any damages that result from Subscriber's failure to comply with foreign laws GlobalEmail Subscribers must activate and update their Preferred Roaming lists while in the National Enhanced Services Rate and Coverage Area every three months TXT messaging billed at standard domestic and international TXT Messaging rates Existing Venzon Wireless Subscribers migrating to GlobalEmail plans may be required to extend their Line Term Share Option Share Option Sharing is available only among Government Subscribers on applicable calling plans choosing the Share Option America's Choice for Business & Voice and Data Choice Bundles for Business Subscribers: (NOTE: Subscribers to America's Choice for Business and Voice and Data Choice Bundles for Business can share voice minutes across these plans and price points subject to some billing system limitations) Sharing on these calling plans is for voice home airtime minutes only, Customer must maintain a minimum of five (5) Government Subscriber lines, all choosing a qualifying plan with Share Option Sharing may only be available among Subscribers activating Wireless Service in the same Venzon Wireless market or group of markets(geographic regions may contain multiple Venzon Wireless markets) Sharing may require all Subscribers to be on the same billing account Each sharing Subscriber's unused anytime minutes will pass to other sharing Subscribers that have exceeded their anytime minutes during the same monthly billing period (Mobile to Mobile minutes and Night and Weekend minutes do not share) Each sharing Subscriber's Monthly Home Airtime Allowance Minutes apply first to that line Unused Monthly Home Airtime Minutes are then shared with other sharing Subscribers that have exceeded their Monthly Home Airtime Allowance in order of highest usage At the termination of the Agreement, Government Subscriber lines on America's Choice for Business with Share Option may be migrated onto applicable retail consumer pricing or Government pricing Calling plan changes may not take effect until the billing cycle following the change request Based on the geographic location of Customer's Government Subscribers, some Customers may have to have sharing Subscribers activated in more than one Verizon Wireless billing system Sharing among Subscribers in multiple Venzon Wireless billing systems requires online invoicing or reporting, and a minimum of one hundred (100) Government Subscribers all choosing the Share Option Unused minutes for cross billing system sharing will be distributed proportionally as a ratio of the minutes needed by each sharing Subscriber to the total minutes needed by all sharing Subscribers Accounts that share across Venzon Wireless billing systems require set up that may take thirty(30)to sixty(60)days Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1115/2013) Page 26 of 33 Information for Ordering Activities: 1. LIABILITY FOR INJURY OR DAMAGE The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property ansmg from the use of equipment maintained by the Contractor,unless such injury or damage is due to the fault or negligence of the Contractor 2. STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD FORM 279: Block 9- G Order/Modification Under Federal Schedule Block 16. Data Universal Numbering System(DUNS)Number. 968904698 Block 30 Type of Contractor-_C Large Business Block 31. Woman-Owned Small Business-—No Block 36 Contractors Taxpayer Identification Number(TIN): _223372889 2a CAGE Code _1HWU7 2b. Contractor has registered with the Central Contractor Registration Database 3. FOB Destination 4. DELIVERY SCHEDULE a TIME OF DELIVERY The Contractor shall deliver to destination within the number of calendar days after receipt of order(ARO),as set forth below SPECIAL ITEM NUMBER DELIVERY TIME(Days ARO) 132-53 —5_Days Days b URGENT REQUIREMENTS- When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity,ordering activities are encouraged,if time permits,to contact the Contractor for the purpose of obtaining accelerated delivery The Contractor shall reply to the inquiry within 3 workdays after receipt (Telephonic replies shall be confirmed by the Contractor in writing) If the Contractor offers an accelerated delivery time acceptable to the ordering activity,any order(s)placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract 5. Discounts: Prices shown are NET Prices,Basic Discounts have been deducted a Prompt Payment NONE_%-_days from receipt of invoice or date of acceptance,whichever is later b. Quantity NONE C. Dollar Volume NONE d. Government Educational Institutions NONE e Other NONE 8. Trade Agreements Act of 1979,as amended. This Contract is for commercial wireless service To the extent that Venzon Wireless provides products on the open market, such products are manufactured by third parties and may contain elements or components produced in foreign countries. 7. Statement Concerning Availability of Export Packing:N/A 8. Small Requirements. The minimum dollar value of orders to be issued is$_7 99 9. MAXIMUM ORDER(All dollar amounts are exclusive of any discount for prompt payment) The Maximum Order value for the following Special Item Numbers(SINs)is$500,000 Special Item Number 132-53—Wireless Services 10, ORDERING PROCEEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS Federal Supply Schedule,GS-3517-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1115/2013) Page 27 of 33 Ordering activities shall use the ordering procedures of Federal Acquisition Regulation(FAR)8.405 when placing an order or establishing a BPA for supplies or services These procedures apply to all schedules. a. FAR 8 405-1 Ordering procedures for supplies,and services not requiring a statement of work b. FAR 8 405-2 Ordering procedures for services requiring a statement of work 11. FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U S Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L'Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925 Please include a self-addressed mailing label when requesting information by mad Information concerning their applicability can be obtained by writing or calling the U S Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899,telephone number(301)975-2833 12. CONTRACTOR TASKS I SPECIAL REQUIREMENTS(C-FSS-370)(NOV 2001) (a) Security Clearances The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule (b) Travel: The Contractor may be required to travel in performance of orders issued under this contract Allowable travel and per diem charges are governed by Pub L 99-234 and FAR Part 31,and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule The Industrial Funding Fee does NOT apply to travel and per diem charges NOTE: Refer to FAR Part 3120546 Travel Costs,for allowable costs that pertain to official company business travel in regards to this contract. (c) Certifications, Licenses and Accreditations As a commercial practice,the Contractor may be required to obtain/possess any variety of certifications,licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program (d) Insurance As a commercial practice,the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program (e) Personnel The Contractor may be required to provide key personnel,resumes or skill category descriptions in the performance of orders issued under this contract Ordering activities may require agency approval of additions or replacements to key personnel (f) Organizational Conflicts of Interest Where there may be an organizational conflict of interest as determined by the ordering agency,the Contractor's participation in such order may be restricted in accordance with FAR Part 9 5 (g) Documentation/Standards The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders,standards and documentation as specified by the agency's order (h) Data/Deliverable Requirements Any required data/deliverables at the ordering level will be as specified or negotiated in the agency's order (i) Government-Furnished Property As specified by the agency's order,the Government may provide property, equipment, materials or resources as necessary (I) Availability of Funds Many Government agencies'operating funds are appropriated for a specific fiscal year Funds may not be presently available for any orders placed under the contractor any option year The Government's obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 28 of 33 purposes can be made No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer 13. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract,may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52 2124, paragraphs (I) Termination for the ordering activity's convenience, and (m) Termination for Cause(See C 1 ) 14. GSA Advantage! GSA Advantage' is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information GSA Advantage'will allow the user to perform various searches across all contracts including,but not limited to (1) Manufacturer; (2) Manufacturer's Part Number;and (3) Product categories Agencies can browse GSA Advantage' by accessing the Internet World Wide Web utilizing a browser (ex NetScape). The Internet address is http//www fss gsa gov/ 15. PURCHASE OF OPEN MARKET ITEMS NOTE Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule(MAS)--referred to as open market items —to a Federal Supply Schedule blanket purchase agreement(BPA)or an individual task or delivery order,only if- (1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e g, publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items(Part 12),contracting methods(Parts 13, 14,and 15),and small business programs(Part 19)), (2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable, (3) The items are clearly labeled on the order as items not on the Federal Supply Schedule;and (4) All clauses applicable to items not on the Federal Supply Schedule are included in the order 16. CONTRACTOR COMMITMENTS,WARRANTIES AND REPRESENTATIONS a. For the purpose of this contract, commitments,warranties and representations include, in addition to those agreed to for the entire schedule contract. (1) Time of delivery/installation quotations for individual orders; (2) Technical representations and!or warranties of products concerning performance,total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract (3) Any representations and/or warranties concerning the products made in any literature,description, drawings and/or specifications furnished by the Contractor b. The above is not intended to encompass items not currently covered by the GSA Schedule contract 17. OVERSEAS ACTIVITIES The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pncelist outside the 48 contiguous states and the District of Columbia,except as indicated below Not Applicable Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-8—REFRESH#31 (Issued 1/15/2013) Page 29of33 Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations Such ordering activity support will be provided on a reimbursable basis,and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract 18. BLANKET PURCHASE AGREEMENTS(BPAs) Federal Acquisition Regulation (FAR) 13.303-1(a) defines Blanket Purchase Agreements (BPAs) as "..a simplified method of filling anticipated repetitive needs for supplies or services by establishing `charge accounts' with qualified sources of supply" The use of Blanket Purchase Agreements under the Federal Supply Schedule Program is authorized in accordance with FAR 13 303-2(c)(3),which reads,in part,as follows. 'BPAs may be established with Federal Supply Schedule Contractors, if not inconsistent with the terms of the applicable schedule contract" Federal Supply Schedule contracts contain BPA provisions to enable schedule users to maximize their administrative and purchasing savings. This feature permits schedule users to set up "accounts" with Schedule Contractors to fill recurring requirements These accounts establish a period for the BPA and generally address issues such as the frequency of ordering and invoicing, authorized callers, discounts, delivery locations and times Agencies may qualify for the best quantity/volume discounts available under the contract, based on the potential volume of business that may be generated through such an agreement, regardless of the size of the individual orders In addition, agencies may be able to secure a discount higher than that available in the contract based on the aggregate volume of business possible under a BPA Finally, Contractors may be open to a progressive type of discounting where the discount would increase once the sales accumulated under the BPA reach certain prescribed levels Use of a BPA may be particularly useful with the new Maximum Order feature See the Suggested Format,contained in this Schedule Pricelist,for customers to consider when using this purchasing tool 19. CONTRACTOR TEAM ARRANGEMENTS Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552 238-74, Contractor's Reports of Sales and 552 238-76, Industrial Funding Fee, 1 e, each contractor(team member) must report sales and remit the IFF for all products and services provided under its individual contract 20. INSTALLATION,DEINSTALLATION,REINSTALLATION The Davis-Bacon Act(40 U S C 276a-276a-7) provides that contracts in excess of$2,000 to which the United States or the District of Columbia is a party for construction,alteration,or repair(including painting and decorating)of public buildings or public works with the United States,shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to fumishing supplies or equipment under a supply contract However, if the construction, alteration or repair is segregable and exceeds $2,000,then the requirements of the Davis-Bacon Act apply The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation,de-installation,and reinstallation services under SIN 132-8 21. SECTION 508 COMPLIANCE If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology(EIT)at the following- Federal Supply Schedule, GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued Ill512013) Page 30 of33 http l/www verizonwireless com/b2c/aboutUs/accessibility/index isp Verizon Wireless will work with ordering agencies to assist in identifying their specific Section 508 requirements The EIT standard can be found at www Seclion508 pov/. Verizon Wireless is committed to providing wireless products and services that are accessible to all people, including individuals with disabilities Our equipment that facilitates electronic office equipment accessibility for handicapped individuals is identified in our commercial literature and on our website at http/lwww verizonwireless com/b2c/aboutUs/accessibilityhndex Isp Venzon Wireless does not manufacture these products We continue to work with our vendors and suppliers to encourage them to develop and offer solutions that will enable Venzon Wireless' products and services to be more accessible to all Venzon Wireless will work with ordering agencies to assist in identifying their specific 508 requirements. 22. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES. Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity,shall follow the terms of the applicable schedule and authorization and include with each order— (a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract(unless a copy was previously furnished to the Federal Supply Schedule contractor), and (b) The following statement This order is placed under written authorization from dated . In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract,the latter will govern 23. INSURANCE—WORK ON A GOVERNMENT INSTALLATION(JAN 1997)(FAR 52.228.5) (a) The Contractor shall,at its own expense,provide and maintain during the entire performance of this contract,at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract (b) Before commencing work under this contract,the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective— (1) For such period as the laws of the State in which this contract is to be performed prescribe;or (2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer,whichever period is longer. (c) The Contractor shall insert the substance of this clause,including this paragraph(c),in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract The Contractor shall maintain a copy of all subcontractors'proofs of required insurance,and shall make copies available to the Contracting Officer upon request 24. SOFTWARE INTEROPERABILITY Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability An item's interface may be identified as interoperable on the basis of participation in a Government agency- sponsored program or in an independent organization program Interfaces may be identified by reference to an interface registered in the component registry located at http Ilwww core gov. 25. ADVANCE PAYMENTS Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-8—REFRESH#31 (Issued 1/15(2013) Page 31 of33 A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the service already provided or the article already delivered Advance or pre-payment is not authorized or allowed under this contract (31 U S C 3324) TERMS AND CONDITIONS APPLICABLE TO WIRELESS SERVICES (SPECIAL ITEM NUMBER 132-53) 1. ACCEPTANCE TESTING The CRS Verizon Wireless provides is consistent with the highest quality of commercial practices in the industry Verizon Wireless's inspection system is not subject to approval by the government 2. EQUIPMENT The Contractor shall make available cellular voice and data devices The cellular devices offered shall be compatible with the cellular access standards employed within the geographical scope of contract The Contractor shall provide programming of any cellular telephone device,including Contractor-provided and ordering activity- furnished devices,that conforms to the cellular service furnished by the Contractor 3. WARRANTY The Contractor shall provide a warranty covering each Contractor-provided device The minimum duration of the warranty shall be the duration of the manufacturer's commercial warranty for the item listed below, Verizon Wireless does not manufacture equipment and will provide the manufacturers consumer warranty Please contact customer service to first try to troubleshoot the problem If it is determined that the problem is in the hardware,a warranty repair must take place All manufacturers'warranty information is shipped with each phone at the time of purchase The warranty shall commence upon the later of the following. a Activation of the user's service b Installation/delivery of the equipment If the Contractor renders warranty service by replacement,the user shall return the defective item(s)to the Contractor as soon as possible but not later than ten(10)working days after notification 4, MANAGEMENT AND OPERATIONS PRICING The Offeror shall provide management and operations pricing on a uniform basis All management and operations requirements for which pricing elements are not specified shall be provided as part of the basic service 5 TRAINING The Contractor shall provide normal commercial installation,operation,maintenance,and engineering interface training on the system If there is a separate charge,indicate below Verizon Wireless will provide training assistance at no charge Please call 1-800-561-6227 Federal Supply Schedule,GS-35F-0119P FCIS-JB-980001-B—REFRESH#31 (Issued 1/15/2013) Page 32 of 33