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HomeMy WebLinkAboutHR1996-0092 - Original - Blue Cross of Washington and Alaska - Administrative Service Contract - 01/01/1996 BLUE CROSS OF WASHINGTON AND ALASKA CONTRACT ADMINISTRATION AGREEMENT This Agreement is effective this first day of January 1996, by and between the City of Kent (hereinafter referred to as the "Plan Sponsor") , and Blue Cross of Washington and Alaska (hereinafter referred to as the "Contract Administrator") . WHEREAS, the Plan Sponsor has established an employee benefit plan (hereinafter referred to as the "Plan") which provides for payment of certain welfare benefits to and for certain eligible individuals as defined by the Plan Document, such individuals being hereinafter referred to as "Participants, Dependents and Beneficiaries" ; and, WHEREAS, the Plan Sponsor has chosen to self-insure the benefit program(s) provided under the Plan; and WHEREAS, the Plan Sponsor desires to engage the services of the Contract Administrator to provide administrative services for the Plan; NOW THEREFORE, in consideration of the mutual covenants and conditions as contained herein the parties hereto agree as follows: SECTION I DUTIES AND RESPONSIBILITIES OF THE PLAN SPONSOR 1.01 The Plan Sponsor shall provide the Contract Administrator with a copy of the Plan Document and any other documents describing the benefit program(s) which the Contract Administrator may rely upon in performing its responsibilities under this Agreement. 1.02 The Plan Sponsor shall have final discretionary authority to determine the benefit provisions and to construe and interpret the terms of the Plan. 1.03 The Plan Sponsor shall have final discretionary authority to determine eligibility for benefits and the amount to be paid by the benefit program(s) . 1. 04 Unless specifically delegated to the Contract Administrator by this Agreement, the Plan Sponsor shall be responsible for the proper administration of the Plan including: a. providing the Contract Administrator a complete and accurate list of all individuals eligible for benefits under the benefit program(s) upon which the Contract Administrator shall be entitled to rely until it receives documentation of any change thereto; 7486T l b. notifying the Contract Administrator on a monthly basis of changes in eligibility; C. distributing to all eligible Participants, Dependents and Beneficiaries all appropriate and necessary materials and documents, including but not limited to benefit program booklets, summary plan descriptions, material modifications, the Plan Document, amendments to the Plan Document, identification cards, enrollment applications and notice forms necessary for the operation of the Plan; d. providing the Contract Administrator with any additional information necessary to perform its functions under this Agreement as may be requested by the Contract Administrator from time to time; e. maintaining adequate funds from which the total cost of all claims for each preceding [week/month] will be paid to the Contract Administrator by wire transfer. Funds must be provided within forty- eight (48) hours of phone notification by the Contract Administrator to a person designated by the Plan Sponsor. 1.05 The Plan Sponsor shall be responsible for all taxes, assessments and fees levied by any local, state or federal authority in connection with the Contract Administrator's duties pursuant to this Agreement. 1.06 The Plan Sponsor shall be responsible for the Plan's continuing compliance with federal, state and local laws and regulations, including but not limited to the Internal Revenue Code, the Employee Retirement Income Security Act of 1974 (ERISA) , and the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) . The Plan Sponsor, and not the Contract Administrator, is the "plan administrator" for purposes of 29 USC Section 1002 (16) (a) and 26 USC Section 4980B(g) (3) and the "plan sponsor" for purposes of 29 USC Section 1161, et seq. The Plan Sponsor shall be responsible for determining whether it is subject to COBRA and for notifying Participants, Dependents and Beneficiaries of their COBRA rights both initially and upon the occurrence of a qualifying event, for calculating and collecting premiums for COBRA continuation of coverage and for promptly notifying the Contract Administrator when an individual is no longer eligible for COBRA continuation of coverage. 7486T 2 1.07 The Plan Sponsor shall be responsible for defending any legal action brought against the Plan, including a claim for benefits by or on behalf of any individual or entity, including but not limited to any Participant or former Participant, Dependent, Beneficiary, any fiduciary or other party. This responsibility includes the selection and payment of counsel. The Plan Sponsor shall not settle any legal action or claim without the prior consent of the Contract Administrator if the action or claim could result in the Contract Administrator being liable, including for example, any liability for contribution to or indemnification of the Plan Sponsor or other third party either directly or indirectly. SECTION II DUTIES AND RESPONSIBILITIES OF THE CONTRACT ADMINISTRATOR 2 .01 The Contract Administrator agrees to perform the following administrative services for the Plan Sponsor: a. assist in the preparation and printing of the Plan Document, benefit program booklets, identification cards, and other materials necessary for the operation of the Plan; b. process all eligible claims incurred after the effective date of this Agreement which are properly submitted in accordance with the procedures set forth in the Plan Document. Checks will be issued on the contract Administrator' s check stock, but the responsibility for funding benefits is the Plan Sponsor' s and the Contract Administrator is not acting as an insurer. The Contract Administrator shall make reasonable efforts to determine that a claim is covered under the terms of the benefit program(s) , to apply the coordination of benefits provisions, identify subrogation claims, and make reasonable efforts to recover subrogated amounts administratively, and prepare and distribute benefit payments to Participants, Dependents and Beneficiaries and/or service providers; C. perform reasonable internal audits; d. answer inquiries from the Plan Sponsor, Participants, Dependents and Beneficiaries, and service providers regarding the terms of the Plan, although final authority for construing the terms of the Plan's eligibility and benefit provisions is the Plan Sponsor's; 7486T 3 e. prepare and provide to the Plan Sponsor monthly reports of claims paid under the Plan in accordance with Attachment C; f. prepare and provide the Plan Sponsor with an annual report of the operations of the Plan in accordance with Attachment C; g. provide information to the Plan Sponsor for preparing Form 55001s; however, the Plan Sponsor shall be solely responsible for insuring timely filing of the Form 5500's; h. coordinate with any stop-loss insurance carrier; i. when "preferred provider" benefits are provided, maintain a network of hospital and professional providers; paid claims will reflect any negotiated provider discounts; j . perform utilization management services including, preadmission review, admission review, length of stay assignment, focused concurrent review, discharge planning, individual case management and retrospective review. SECTION III LIMITS OF THE CONTRACT ADMINISTRATOR'S RESPONSIBILITY 3 . 01 It is recognized and understood by the Plan Sponsor that the Contract Administrator is not an insurer and that the Contract Administrator's sole function is to provide claims administration services and the Contract Administrator shall have no liability for the funding of benefits. 3 .02 If during the course of an audit performed internally by the Contract Administrator pursuant to Section 2 .Ol,c. or by the Plan Sponsor pursuant to Section V of this Agreement any error is discovered, the Contract Administrator shall use reasonable efforts to recover any loss resulting from such error. 3. 03 The Contract Administrator is an independent contractor with respect to the services being performed pursuant to this Agreement and shall not for any purpose be deemed an employee of the Plan Sponsor. 3 .04 This Agreement is between the Contract Administrator and the Plan Sponsor and does not create any legal relationship between the Contract Administrator and any Participant, Dependent, Beneficiary or any other individual. 7486T 4 3 .05 It is recognized by the parties that errors may occur and it is agreed that the Contract Administrator will not be held liable for such errors unless they resulted from its gross negligence or willful misconduct. The Plan Sponsor agrees to defend, indemnify, and hold harmless the Contract Administrator from all claims, damages, liabilities, losses, and expenses arising out of the Contract Administrator' s performance of administration services under the terms of this Agreement, so long as they did not arise out of the Contract Administrator's gross negligence or willful misconduct. SECTION IV FEES OF THE CONTRACT ADMINISTRATOR 4.01 By the first of each month, The Plan Sponsor shall pay the Contract Administrator in accordance with the fee schedule set forth in Attachment D which is incorporated herein by reference. 4 .02 Late Payments a. If, for any reason whatsoever, the Plan Sponsor fails to make a timely payment required under this Agreement, the Contract Administrator may suspend performance of services to the Plan Sponsor, including processing and payment of claims, until such time as the Plan Sponsor makes the required payment, including interest as set forth in b. below. b. The Contract Administrator will charge interest to the Plan Sponsor on all late payments, including amounts paid to reinstate this Agreement after termination pursuant to Section 9.05, at the average annual prime rate posted by Seattle First National Bank plus two (2) percent on the amount of the late payments for the number of days late. Interest will be in addition to any other amounts payable under this Agreement. C. In the event of late payment, the Contract Administrator may terminate this Agreement pursuant to Section 9.05 . Acceptance of late payments by the Contract Administrator shall not constitute a waiver of its right to cancel this Agreement due to delinquent or nonpayment of fees. 7486T 5 SECTION V OUT-OF-AREA PROGRAM 5.01 Information About Access Fees Charged Through The Out- Of-Area Program Blue Cross and Blue Shield Plans outside of our service area (called Host Plans) may charge Blue Cross of Washington and Alaska a fee (called an access fee) for making their discounted rates and the resulting savings available on claims incurred by our enrollees. The access fee, if one is charged, is up to 10 percent (but not to exceed $2, 000 for any claim) of the discount the Host Plan has obtained from its providers. The access fee may be charged only if the Host Plan's gement with the provider prohibits billing employea for amounts in excess of the discounted rate. However, providers may bill for deductibles and/or coinsurance. 5.02 How The Access Fee Affects You When Blue Cross of Washington and Alaska is charged an access fee, we will pass the charge along to you as a claims expense. If we receive an access fee credit, we will give you a claims expense credit. Access fees are considered a claims expense because they represent claims dollars we were unable to or, in the case of a credit, were able to avoid paying. Instances may occur in which we do not pay a claim (or pay only a small amount) because the amounts eligible for payment were applied to the deductible or coinsurance. If the Host Plan' s arrangement with its provider allows the discounted payment rate to apply when the amount is fully or mostly a patient obligation, we will pay the Host Plan' s access fee and pass it along to you as a claims expense even though you paid little or none of the claim. 5.03 How Employee Coinsurance Liability Is Affected When The Host Plan's Discount Arrangement Does Not Apply In some cases, a Host Plan's provider contracts require that employee coinsurance be calculated as a percentage of billed charges rather than as percentage of the discounted payment rate the provider has agreed to accept from the Host Plan. In these cases, Blue Cross of Washington and Alaska will not be able to take advantage of the Host Plan's provider discount, because Blue Cross of Washington and Alaska only accepts provider discounts when the discounted rate applies to both the Group's claim expense and the Employee's coinsurance liability. When this occurs, Blue Cross of Washington and Alaska will pay the provider on the basis of the billed charge, and no discount or access fee will apply. 7486T 6 Because of the many different arrangements between Host Plans and their providers, it is not possible to give you specific information for each out-of-area provider. However, if your employees contact us prior to incurring out-of-area services, we may be able to give them information regarding providers who will agree to accept coinsurance calculated as a percentage of the discounted rate. SECTION VI AUDIT 6.01 Within thirty (30) days of written notice from the Plan Sponsor, the Contract Administrator shall allow an authorized agent of the Plan Sponsor to inspect or audit all records and files maintained by the Contract Administrator which are directly pertinent to the administration of the Plan. Such documents shall be made available at the administrative office of the Contract Administrator during normal business hours. The Plan Sponsor shall be liable for any and all fees charged by the auditor. Any agent or auditor that has access to the records and files maintained by the Contract Administrator shall agree not to disclose any proprietary or confidential information used in the business of the Contract Administrator. 7486T 7 SECTION VII SUBROGATION 7 .01 The Contract Administrator shall make reasonable efforts to pursue subrogation claims administratively on behalf of the Plan. However, the Contract Administrator shall have no affirmative duty to pursue subrogation claims beyond those specified in section 2 . 01,b. The Plan Sponsor shall have the sole discretion to bring any legal claim or action to enforce the Plan' s subrogation provisions. The Contract Administrator will cooperate with the Plan Sponsor in the event the Plan Sponsor brings any legal action to enforce the subrogation provisions of the Plan. Any costs and attorneys ' fees incurred in pursuing such subrogation claims shall be the responsibility of the Plan Sponsor. SECTION VIII TERM OF AGREEMENT 8. 01 The term of this Agreement shall be the period from 12 :01 a.m. on January 1, 1996, to midnight on December 31, 1996 (hereinafter referred to as the "Agreement Period") . 8 .02 Except as stated otherwise in section 9.03 below, the terms and conditions of this Agreement and the fee schedule set forth in Attachment D are established for the Agreement Period. 8.03 The Plan Sponsor acknowledges that the fee schedule set forth in Attachment D and the services provided for in this Agreement are based upon the terms of the Plan and the enrollment as they exist on the effective date of this Agreement. Any substantial change, whether required by law or otherwise, in the terms and provisions of the Plan or in enrollment may require that the Contract Administrator incur additional expenses . The parties agree that any substantial change, as determined by the Contract Administrator, shall result in the alteration of the fee schedule, even if the alteration is during the Agreement Period. The phrase "any substantial change" shall include, but not be limited to: a. a fluctuation of ten (10) percent or more in the number of Participants, Dependents and Beneficiaries as set forth on the census information included in Attachment B which is herein incorporated by reference and made a part of this Agreement; 7486T 8 b. the addition of benefit program(s) or any change in the terms of the Plan's eligibility rules, benefit provisions or record keeping rules that would increase administration costs by more than $2, 000; C. any change in claims administrative services, benefits or eligibility required by law; d. any change in administrative procedures from those in force at the inception of this Agreement which is agreed upon by the parties; e. any additional services which the Contract Administrator undertakes to perform at the request of the Plan Sponsor which are not specified in this Agreement such as the handling of mailings or preparation of statistical reports and surveys not specified in this Agreement. SECTION IX TERMINATION 9. 01 The Plan Sponsor may terminate this Agreement at any time by giving the Contract Administrator thirty (30) days written notice. 9.02 This Agreement will terminate on the last day of the Agreement Period or the last day of any extension of the Agreement Period granted by the Plan Administrator. 9. 03 Either party may terminate this Agreement effective immediately by giving written notice to the other if a party becomes insolvent, makes a general assignment for the benefit of creditors, files a voluntary petition of bankruptcy, suffers or permits the appointment of a receiver for its business or assets, or becomes subject to any proceeding under any bankruptcy or insolvency law, whether foreign or domestic. A party is insolvent if it has ceased to pay its debts in the ordinary course of business; cannot pay its debts as they become due; or the sum of its debts is greater than the value of its property at a fair valuation. 9. 04 If loss of services is caused by, or either party is unable to perform any of its obligations under this Agreement, .pr to enjoy any of its benefits because of natural disaster, action or decrees of governmental bodies or communication failure not the fault of the affected party, such loss or inability to perform shall not be deemed a breach. The party who has been so affected shall immediately give notice to the other party and shall do everything possible to resume performance. Upon receipt of such notice, all obligations under this Agreement shall be immediately suspended. If the period of nonperformance exceeds thirty (30) days from the receipt of such notice, the 7486T 9 party whose performance has not been so affected may, as its sole remedy, terminate this Agreement by written notice to the other party effective immediately. In the event of such termination, the Plan Sponsor shall remain liable to the Contract Administrator for all payments due, together with interest thereon as provided for in Section 4.02 . 9.05 The Contract Administrator may, in its sole discretion, terminate this Agreement effective as of a missed payment due date in the event that the Plan Sponsor fails to make a timely payment required under this Agreement. 9.06 In the event this Agreement is terminated prior to the end of the Agreement Period, the Plan Sponsor shall remain liable to the Contract Administrator for all delinquent sums together with interest thereon as provided for in section 4 .02 above. Furthermore, because the Contract Administrator will have incurred fixed costs which, but for the termination, would have been recouped over the course of the Agreement Period, as liquidated damages, and not as a penalty, the Plan Sponsor shall pay the Contract Administrator an amount equal to two (2) months administration fee at the rate set forth in Attachment D multiplied by the average number of Participants, Dependents and Beneficiaries covered by the Plan for the immediately preceding six (6) month period or such shorter period if this Agreement has not been in effect for a period of six (6) months. The Plan Sponsor shall remain liable for claims incurred during the Agreement Period but not paid during the Agreement Period and for the claims run-out processing fee set forth in subsection C of Attachment D. 9. 07 within one hundred twenty (120) days of termination by either party, the Contract Administrator shall deliver to the Plan Sponsor an interim accounting. Within fifteen (15) months of termination the Contract Administrator shall deliver to the Plan Sponsor a complete and final accounting of the status of the Plan. At the expense of the Plan Sponsor, the Contract Administrator shall make available a record of deductibles and coinsurance levels for each Participant, Dependent and Beneficiary and deliver this information to the Plan Sponsor or its authorized agent. 7486T 10 9.08 For the twelve (12) month period following termination of this Agreement, the Contract Administrator shall continue to process eligible claims incurred prior to termination at the claims run-out processing fee rate set forth in Attachment D. SECTION X DISCLOSURE 10. 01 It is recognized and understood by the Plan Sponsor that the Contract Administrator is subject to all laws and regulations applicable to contract administrators and health care service contractors. 10. 02 It is recognized and understood by the Plan Sponsor that the Contract Administrator is not acting as an insurer and also is not providing stop-loss insurance. SECTION XI OTHER PROVISIONS 11. 01 Choice of Law The validity, interpretation, and performance of this Agreement shall be controlled by and construed under the laws of the State of Washington, unless federal law applies. Any and all disputes concerning this Agreement shall be resolved in King County Superior Court. The party substantially prevailing shall be entitled to recover its reasonable costs, including attorneys' fees. 11.02 Trademarks The Contract Administrator reserves the right to, the control of, and the use of the words "Blue Cross of Washington and Alaska" and all symbols, trademarks and service marks existing or hereafter established. The Plan Sponsor shall not use such words, symbols, trademarks or service marks in advertising, promotional materials, materials supplied to Participants, Dependents and Beneficiaries or otherwise without the Contract Administrator's prior written consent which shall not be unreasonably withheld. 11. 03 Independent Corporation The Plan Sponsor hereby expressly acknowledges, on behalf of itself and all of its eligible employees and their eligible dependents, its understanding that this Contract Administration Agreement constitutes an Agreement solely between the Plan Sponsor and the Contract Administrator, that the Contract Administrator is an independent corporation operating under a license with the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans (the "Association") permitting the Contract 7486T 11 Administator to use the Blue Cross Service Mark in the States of Washington and Alaska, and that the Contract Administrator is not contracting as the agent of the Association. The Plan Sponsor further acknowledges and agrees that it has not entered into this Contract Administration Agreement based upon representations by any person other than the Contract Administrator, and that no person, entity or organization other than the Contract Administrator shall be held accountable or liable to the Plan Sponsor for any of the Contract Administrator's obligations to the Plan Sponsor created under this Contract Administration Agreement. This provision shall not create any additional obligations whatsoever on the Contract Administrator' s part other than those obligations created under other provisions of this Contract Administration Agreement. 11. 04 Notice Except for the notice given pursuant to section 1.04,e. , any notice required or permitted to be given by this Agreement shall be in writing and shall be deemed delivered three (3) days after deposit in the United States mail, postage fully prepaid, return receipt requested, and addressed to the other party at the address as shown below. 11.05 Integration This Agreement, including any appendices or attachments incorporated herein by reference, embodies the entire Agreement and understanding of the parties and supersedes all prior oral and written communications between them. The terms hereof may be modified only by a writing signed by both parties hereto. 11.06 Assignment Neither party shall assign this Agreement or any of its duties or responsibilities hereunder without the prior written approval of the other. 7486T 12 SECTION XII ATTACHMENTS TO THE CONTRACT ADMINISTRATION AGREEMENT 12. 01 The following attach to and become part of the body of this Agreement and they are herein incorporated by reference. Attachment A - Plan Document No. 7486T Program Number 13595 Program Number 13596 Program Number 13597 Program Number 17620 Program Number 17884 Attachment B - Census Attachment C - Reporting Attachment D - Fee Schedule Attachment E - Right Of Conversion 7486T 13 The parties below have signed as duly authorized officers and have hereby executed this Agreement. If this Agreement is not signed and returned to the Contract Administrator within sixty (60) days of its delivery to the Plan Sponsor or its agent, the Contract Administrator will assume the Plan Sponsor's concurrence and the Plan Sponsor will be bound by its terms. IN WITNESS WHEREOF the parties hereto sign their names as duly authorized officers and have executed this Agreement. CITY OF KENT � l BY: DATE:IV •r , �� T' e BY: DATE: Title Address: BLUE CROSS OF WASHINGTON AND ALASKA BY: DATE: Title: President and Chief Executive Officer Address: P.O. Box 327 Seattle, WA 98111-0327 7486T 14 Attachment A CITY OF KENT (Plan Sponsor) PLAN DOCUMENT The employee benefit programs set forth in the Plan Document are available to certain eligible individuals as defined within the benefits programs. All benefits of this Plan Document are subject to the terms and conditions stated herein and any endorsements or riders included or issued thereafter. The City of Kent has the discretionary authority to determine eligibility for benefits and to construe the terms used in this Plan Document. Blue Cross of Washington and Alaska has been selected by the City of Kent to administer the benefits of this Plan Document. Blue Cross of Washington and Alaska is not the Underwriter of this Plan Document. The City of Kent is solely and totally responsible for: funding benefits under the benefit programs; compliance with all applicable laws and regulations affecting the benefit programs; and fiduciary liability for the benefit programs. If, for any reason, the Contract Administration Agreement between Blue Cross of Washington and Alaska and the City of Kent terminates, Blue Cross of Washington and Alaska shall be relieved of its administrative duties under this Plan Document, except as otherwise provided in the Contract Administration Agreement. This Plan Document attaches to and becomes a part of the Contract Administration Agreement effective January 1, 1996. CIT OF KENT By: Dater/J r i le By. Date: Title PLAN DOCUMENT EFFECTIVE DATE: January 1, 1996 PLAN DOCUMENT NUMBER: 7486T 7486T 15 STANDARD PROVISIONS PLAN DOCUMENT The entire Plan Document consists of the following: • The Plan Document face page and "Standard Provisions. " • The attached benefit booklet for: Program Number 13595 Program Number 13596 Program Number 13597 Program Number 17620 Program Number 17884 • The enrollment applications of eligible persons on file with the City of Kent. • All attachments, endorsements, and riders included or issued hereafter. LATE ENROLLMENT This section explains the requirements that eligible indiv' als must meet if they wish to become covered er one of the P1 Document benefit programs but did not enr when they were st eligible. If an individual is not e olled within 60 da of the date he or she first became eligible, e or she cannot be nrolled until the City of Kent' s next open e ollment. However, i application for late enrollment unde this health care p gram is made within thre months of the date cov age under a simila ealth care program to nates, the individu may be enrolled o date other than the y of Kent's next open ollment. In such ' stance, coverage wil ecome effective on th irst of the month ollowing our receipt the completed enrollment plication and pa nt of applicable su ription charges . In the event n employee enrolls r coverage under a different group health c program also offe d by the City of Kent, enrollment for covera under this progr can only be made during the City of Kent's nex open enrollment, ess otherwise specified in the Plan Document. L ` �Q 7486T 16 Attachment B Census Information Administration Fees effective January 1, 1996 are based on the following: Number of Active [and Retired] Enrollees : Employee Spouse Children Medical 569 369 595 Dental 615 394 658 Vision/RX 545 364 594 Number of COBRA Enrollees: Medical 1 0 0 Dental 2 1 0 Vision/RX 1 0 1 Other Carriers Offered: Group Health Cooperative. 7486T 17 Attachment C Reporting The following reports will be provided to the Plan Sponsor within the fees set forth in Attachment D: Report Title Frequency Weekly Claims Recap Weekly Detail Claim Runs Monthly Premium/Claims Report Monthly Large Claims Analysis Yearly 7486T 18 Attachment E Right of Conversion for Terminated Plan Participants and their Dependents The Plan Sponsor requests that the Contract Administrator provide a conversion privilege to terminated Plan Participants and their dependents in consideration of the following: Responsibilities of the Contract Administrator The Contract Administrator shall make available to Plan Participants and their dependents an opportunity to obtain health care coverage (hereinafter referred to as Conversion Contract) when they are no longer eligible for coverage under the Plan due to: • Termination of employment. • Termination of benefits for the class in which the Plan Participant or dependent belongs. • A covered dependent's attainment of the limiting age. • A covered spouse's legal separation or divorce. • Death of a covered employee. The Contract Administrator shall not be required to issue a Conversion Contract if the Plan Participant or dependent becomes covered under a group health insurance policy within 31 days after termination of his or her coverage under the Plan. Application and payment of the applicable rate for the Conversion Contract must be made by the Plan Participant or dependent within 31 days after such individual's conversion privilege of its group health coverage contracts . Rates for the Conversion Contract shall be determined by the Contract Administrator and be the same as those then in effect for coverage offered under the standard conversion privilege of its group health coverage contracts. Rates will not be guaranteed and the Contract Administrator will have the right to change the rate of any Conversion Contract. Compensation The Plan Sponsor shall pay the Contract Administrator a $1, 000 . conversion privilege fee for each conversion contract issued to a former Plan Participant or dependent. The Contract Administrator shall notify the Plan Sponsor of the conversion privilege fees owed in connection with the weekly notification of claims paid. 7486T 20 FEE-14-96 WED 10:21 Fin ' . 206 448 8589 F, 02 LATE ENROLLMENT (Effective October 1, 1994) The "Late Enrollment" section found under "STARTING OUT IN THE PROGRAM" on page 13 of your benefit booklet is replaced by the following: "Late Enrollment If an individual is not enrolled within 60 days of the date he or she first becomes eligible, he or she cannot be enrolled until the Plan Sponsor's next open enrollment. However, if application for late enrollment under this health care program is made within three months of the date coverage under a similar health care program terminates, the individual may be enrolled on a date other than the Plan Sponsor's next open enrollment. In such instance, coverage will become effective on the first of the month following the date of insurance loss, provided the completed enrollment application and payment of applicable required charges are received within 30 cays of the loss in coverage or the qualifiying event, whichever is earlier. If the enrollment application is received after this initial 30 days. coverage will become effective the first of the month following the receipt of the enrollment application. In the event an employee enrolls for coverage under a different .health care program also offered by the Plan Sponsor, enrollment for coverage under this program can only be made during the Plan Sponsor's next open enrollment, unless otherwise specified in the Plan Document." GENERAL LIMITATIONS AND EXCLUSIONS(Effective July 1, 1994) The following provision is added to the "Limitations" section located on page 30 of your benefit booklet for clarification purposes: "The following are deemed service start dates: • For root canals, the date the canal is opened. • For inlays, onlays, laboratory-processed labial veneers, crowns, and bridges, the preparation date. • For partial and complete dentures, the impression date. The following are deemed service completion dates: • For root canals, the date the canal is filled. • For inlays, onlays, laboratory-processed labial veneers, crowns, and bridges, the seat date. • For partial and complete dentures, the seat or delivery date." Benefits for covered services with multiple treatment dates are subject to the Dental Benefit maximum of the calendar year in which the services were started. Benefit payment will be made after the date the services are completed. INDIVIDUAL CASE MANAGEMENT (Effective January 1 , 1995) The section of the benefit booklet entitled "Individual Case Management" located on page 20 of your benefit booklet is revised to comply with new Washington State regulatory requirements pertaining to coverage for home health care as an alternative to institutional care. The revised Individual Case Management section reads as follows: "Individual Case Management We provide benefits for cost and care-effective alternatives to institutional and other high cost care through our Individual Case Management (ICM) program. For example, when recommended by your physician and part of an approved ICM agreement, we will provide benefits for home care rendered by Participating home health, hospice, and home care agencies as an alternative to inpatient care. Your participation in an ICM program is voluntary. However, when you agree to participate, you and your physician must sign an ICM agreement which specifies the terms under which alternative benefits will be provided. In no event will deductibles. coinsurance, and benefit maximums specified by the ICM agreement be different than those that would have applied had you remained confined as an inpatient. We reserve the right to determine whether providing alternative benefits is cost and care-effective. The lCM agreement may be